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Manual Avaya 4606

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  • Avaya 4606 - page 1

    DEFINITY ® 4606 IP T elephone Release 1 User ’ s Guid e 555-2 33-775 Issue 1 Comco de 70 02064 44 July 2001 ...

  • Avaya 4606 - page 2

    Cop yri gh t  2001, A vaya, Inc. All Rights Reserved Not ic e Every effort was mad e to ensu re th at the in form a ti on in thi s book was co mplete and accu rate at th e ti me of p rin ting. Ho wever, info rm at ion is subjec t to change. A vay a W eb Page The W o rld W ide W eb hom e p ag e for A v ay a is: http:// www .avaya . com Preventing ...

  • Avaya 4606 - page 3

    Part 15 : Pe rson al Computer S tatem ent . This equipmen t has been cert if i ed to comply with th e li mits for a Class B compu ting de vi ce, pursuant to Subpa rt J of Par t 15 of FC C Rules. Only per iph era ls (computing inpu t/out put devices, te rminals, printe rs, et c.) certi fied to comply with th e Class B limits ma y be a ttached t o th ...

  • Avaya 4606 - page 4

    ...

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    Contents Issue 1 July 2001 v Abou t This Docu ment xi ■ Purpos e xi ■ Inten ded Audienc e xi ■ Issu e Dat e xi ■ How to Us e This Document xi ■ Docu ment Organiz ation xii ■ Conven tions Used xiii Symbol ic Conventions xiii Typog raphi c Conv en tio ns xiii ■ Rel at ed Do cumen tati on/T rai ning xiii 1 4606 IP Telephone Description 1 ...

  • Avaya 4606 - page 6

    Contents vi Issue 1 July 2001 4 Call Handling Features 4-1 ■ Introdu ction 4-1 ■ Confe r ence 4- 1 Adding another part y to a call 4-1 Adding a held call to the current call 4-2 Droppin g the last person added to the conf erence ca ll 4-2 ■ Hol d 4-2 Placing a call on hol d 4-2 Returni ng to the held cal l 4-2 ■ Mute 4 -3 Preventi ng the ot ...

  • Avaya 4606 - page 7

    Contents Issue 1 July 2001 vii ■ Automa tic Intercom 5-4 ■ Button V iew 5-5 Viewi ng t he fe atur e pr ogram med on a Line/Fea ture button 5-5 ■ Call Display 5-5 ■ Call Forwarding 5-5 Tempor arily sending your calls to another pho ne 5-5 Canceli ng Call Forwa rd ing 5-6 ■ Cal l Pa rk 5-6 Parking a call at yo ur extension 5-6 Retrievin g a ...

  • Avaya 4606 - page 8

    Contents viii Issue 1 July 20 01 ■ Program Abbrevia ted Dialing 5- 13 Programm ing or re-pr ogramming a s ingle Abbre v iated Di aling button o n a Line/F eature button us ing the Program feature 5-13 Programm ing or re-pr ogramming a s ingle Abbre v iated Di aling button o n a Line/F eature button us ing an AD Ac cess Code 5-14 ■ Rel eas e 5-1 ...

  • Avaya 4606 - page 9

    Contents Issue 1 July 2001 ix 7 IP Telephone Management Features 7-1 ■ Introdu ction 7-1 ■ Interpre ting Ringer To nes 7-1 ■ Pers ona li zi ng You r Tele pho ne ’ s Ringing P attern 7-3 Select ing a perso nalized ring ing pattern 7-3 ■ Interpr eting Indicato r Lights 7-3 ■ Testi ng Your Ph one 7-4 Testi ng the telepho ne ’ s lights an ...

  • Avaya 4606 - page 10

    Contents x Issue 1 July 2001 ...

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    Issue 1 July 20 01 xi About This Document Purpose The DEFINI T Y ® 4606 IP T elephone Us er ’ s Gu ide describe s the 4606 IP T elephone ’ s oper ation and functio nality . Intended Au dience This doc ument is intende d for telepho ne users who ha ve a 4606 IP T elephon e at their de sks. It is not inte nded to be a tec hnical referen ce guide ...

  • Avaya 4606 - page 12

    About This Docum ent xii Issue 1 Jul y 2001 Document Organization This g uide contain s the followi ng chapters: Chapter 1 , 4606 IP T elephone Descr iption Describes each element on the face of the tele phone. Chapter 2 , Using Progr ammable Button s Explains how to program certa in Line/Fea ture buttons for ad ditional functiona lity . Chap ter 3 ...

  • Avaya 4606 - page 13

    Conv enti ons U s ed Issue 1 July 2001 xiii Conventions Used This guid e uses the fo llowing text ual, symbolic, a nd typograph ic conventio ns to help you interpret info r mati on. Symbolic Conventions T ypographi c Conventions This g uide uses the fo llowing typo graphic conven tions: Related Documentation/T raining An onlin e, interactiv e IP T ...

  • Avaya 4606 - page 14

    About This Docum ent xiv Issue 1 July 2001 ...

  • Avaya 4606 - page 15

    Issue 1 July 2001 1-1 1 4606 IP T elephone Description Introduction This cha pter introduce s you to the layout of the 4606 IP T e lephone. It pr ovides a descripti on for each fun ctional butto n and other phone characteri stics. The 4606 IP Phone The 4606 IP telephone is a multi-line phone with 6 L ine/Feature buttons , 6 dedicate d feature butto ...

  • Avaya 4606 - page 16

    1-2 Issue 1 Jul y 2001 Match the numbered ca llouts on th e 4606 illustr ation to the de scriptions below . 1. Display - The display scree n has two lin es of 16 chara c ters ea ch. During phone usage, the top line shows the name/ph one num ber you are cal lin g or the name /phone number o f the person calli ng you; while idl e, it displays the cu ...

  • Avaya 4606 - page 17

    Issue 1 July 2001 2-1 2 Using Programmable Buttons Introduction Y our 4606 IP T el ephone has six Line/Feature bu ttons, some o f which are dedicate d to incomin g and outgoing calls. The r emaining L ine/Feature bu ttons can be pr ogrammed b y your T el ephone System Administrato r to provide additiona l phone func tionality . Programmable Line /F ...

  • Avaya 4606 - page 18

    2-2 Issue 1 Jul y 2001 IP T e lephone Features A vailable on Programmable Line /Feature Buttons Regardle ss of whether a specific f eature is avai lable on a L ine/Feature bu tton, or via an Ac cess Code, yo u can find procedu res for all 46 06 IP T elep hone features in Chap te r 5, “ IP T elepho ne Features . ” ...

  • Avaya 4606 - page 19

    Issue 1 July 2001 3-1 3 Using the Disp lay Screen Introduction The DEFINI T Y ® 4606 IP T elephone has a 2-li ne by 16 cha racter disp lay (scree n) area loc ated at the top third of the phon e. What you see on the display is control led by the cur r ent s tatus of the p hone or by selec tions you m ake using Line/Fe ature buttons, Acc ess Codes, ...

  • Avaya 4606 - page 20

    3-2 Issue 1 Jul y 2001 Lower Display Li ne Line/Fea ture Button In formation Line/Fe ature button info r mati on identifies th e line being used. Each of the s ix Line/Fe ature buttons is given an alph abetic designa tion of a thro ugh c (left colu mn) and d through f ( right column) . When t he display s hows a= , i t represents call i nformation ...

  • Avaya 4606 - page 21

    Issue 1 July 2001 4-1 4 Call Handlin g Features Introduction Call - han d li ng f e at u re s a re t h os e y ou w oul d us e w h il e a c al l is i n pr og r ess or w hi le making a call. They a re those featur es which have a dedicated p hone button, such as: ■ Conferenc e ■ Hold ■ Redial ■ Speaker ■ Tra n s f er ■ Mute Each of the ab ...

  • Avaya 4606 - page 22

    4-2 Issue 1 Jul y 2001 Adding a he ld call to the current call 1. P ress . The curr ent line and the held line li ghts flutter. 2. Press the line button o f the held call. 3. Press again. All par ties are no w connected. Dropping the l ast person ad ded to the conference call Press t he Line/Feature button your Sy stem Administ rator has d esignate ...

  • Avaya 4606 - page 23

    Mute Issue 1 July 2001 4-3 Mute During a n active call , the Mute feature prevents the pa rty with whom you are speaki ng from hearing you. This fea ture is most c ommonly us ed in conju nction with the S peakerphone, bu t can be used to hold an off-line con versation at a ny time dur ing a call. Preventing the other pers on on the line fro m heari ...

  • Avaya 4606 - page 24

    4-4 Issue 1 Jul y 2001 Plac ing a call withou t liftin g the han dset or usi ng the Speakerpho ne with any feat ure 1. P ress . The Spe aker/Mute indi cator above lights and voice con trol is handled b y the speaker. 2. P lace or answ er the call, or ac cess th e sel ected f eatu re. 3. Adjust th e speaker vo lume if needed by pressing unti l you r ...

  • Avaya 4606 - page 25

    Transfer Issue 1 July 2001 4-5 T ran sfer The T ransfer feat ure lets you tran sfer a call fro m your telep hone to anothe r extension o r outside numb er . Sending a call to another telephon e 1. With the c all active (or with only one h eld call and n o active call s ), pre ss . The call is placed on hold an d its associa ted indicator ligh t bli ...

  • Avaya 4606 - page 26

    4-6 Issue 1 Jul y 2001 ...

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    Issue 1 July 2001 5-1 5 IP T elephone Features Introduction This cha pter contains pr ocedures for us ing DEFINITY ® pho ne featu re s. Depending on how your 4606 IP T elephone was set up by yo ur System Adminis trator , you can acces s some or all of the features d iscussed in t his chapte r using Li ne/Feature but tons or Featur e Access Co des. ...

  • Avaya 4606 - page 28

    5-2 Issue 1 Jul y 2001 Whether your DEFINITY ® IP telephone system uses ac cess codes and/or feature buttons, b e sure to ch eck with your System Admi nistrator to fi nd out your pho ne syste m ’ s sp ecifi c con figur ati on. Feature List The foll owing DEFINITY ® F eatures are des cribed in al phabetic order i n this chapt er: For in formatio ...

  • Avaya 4606 - page 29

    Abbrev iated Dialin g (AD) Issue 1 July 2001 5-3 Abbreviated Dialing (AD) The Abb r eviate d Dialing (AD) feature lets y ou access s tored numbers for quick and ea sy dialing. The numbers st ored can be a c omplete or p artial tele phone number , a trunk code (to access an outside l ine), an exten sion or a fe ature Access Code . Y o u can al so se ...

  • Avaya 4606 - page 30

    5-4 Issue 1 Jul y 2001 Automatic Callback The Auto matic Callback f eature sends y our phone a priority ring, indicating the previo usly busy or un answered extensi on you dialed i s now availabl e. Note that if you ini tiate call forw arding after ac tivating Autom atic Callback , returned cal l s (callbac ks) are not f orwarded, an d ring at your ...

  • Avaya 4606 - page 31

    Button View Issue 1 July 2001 5-5 Button V iew The Butt on V iew feat ure lets you di splay the n ame of the featu re that has b een programme d on any of y our telephone ’ s Line/Fea ture (call appea rance) buttons . V iewing the f eature progra mmed on a Line/Feature button 1. Press the button your System Admin istrator has programmed to r epre ...

  • Avaya 4606 - page 32

    5-6 Issue 1 Jul y 2001 Can celing C all Forw arding 1. If your S ystem Admini strator has p rogrammed one of the Line/Feat ure buttons to represent Call F orwarding Cance l, press that b utton, or Dial the Ca ll Forward C ancel Access C ode with the pho ne of f-hook . The Lin e indicator li ght goes off a nd you hear a c onfirmation ton e; your cal ...

  • Avaya 4606 - page 33

    Call Pickup a nd Directed Call Pickup Issue 1 July 2001 5-7 Call Pickup and Directed Call Pickup The Call Pickup featur e lets you ans wer a call at your teleph one for another extensi on in your ca ll pickup gr oup. Directed c all pickup, if available, le ts you pick up a call for a specif ic extension e v en if that exten sion is not pa rt of you ...

  • Avaya 4606 - page 34

    5-8 Issue 1 Jul y 2001 Directory The Direc tory feature a llows you to search a stor ed list of tele phone number s by keying in the name of the person whos e number yo u want using the d ial pad. Initiall y , your directory wi ll be set up by your System Administr ator to includ e only those pho nes that are par t of your telep hone system. Using ...

  • Avaya 4606 - page 35

    Exclu sion Issue 1 July 2001 5-9 Exclusion The Excl usion featur e allows multi -appearance us ers to preven t other multi-a ppearance us ers having th e same extens ion from bri dging on to a n existing call . Group Paging The Grou p Page featur e allows users make announc ements to group s of phone stations by automati cally turnin g on their spe ...

  • Avaya 4606 - page 36

    5-10 Issue 1 Jul y 2001 Internal Auto A nswer (Hands Fr ee Answer) The Inter nal Auto Answ er (or Hands- Free Answer o n Intercom) fea ture lets your Speaker phone-equippe d telephone au tomatically g o off-hook to answ er internal call s. Answering int ernal call s automati cally 1. If your S ystem Admini strator has p rogrammed one of the Line/Fe ...

  • Avaya 4606 - page 37

    Pause ( During Abbrev iated Dialing) Issue 1 July 2001 5-11 Leaving a message after dialing an e xtensio n (in response to a busy or coverage tone, no answer or Hold status) 1. If your Sy stem Admini strator has p r ogrammed one of the Line/Feat ure buttons to represent Leave Word Call ing, press that button to initiat e leave word ca lling, The Sp ...

  • Avaya 4606 - page 38

    5-12 Issue 1 Jul y 2001 Priority Calling The Prio rity Calling f eature lets yo u place an i nternal call w ith a distinctive ring (usual ly a 3-burst r ing ) to indicate y our call need s immediate attention. Placing a p riorit y call 1. If your S ystem Admini strator has p rogrammed one of the Line/Feat ure buttons to represent Pri ority Calling, ...

  • Avaya 4606 - page 39

    Program A bbreviated Di aling Issue 1 July 2001 5-13 Program Abbreviated Dialing T o be programmab le for abbrev iated dialing, a Line/Feature button must be adminis tered for the A bbreviated Dia ling feature. Note that two se parate procedu r es follow for progra mming Abbrev iated Dialin g numbers — one for programmi ng Line/Fea ture buttons f ...

  • Avaya 4606 - page 40

    5-14 Issue 1 Jul y 2001 8. T o end programmi ng, hang up by pressing o r lifting and r eplacing the hands et. Programming or re -programming a si ngle Abbreviated Di aling button on a Line/Feature button using a n AD Access Code Use this procedure on ly if your Sy stem Admin istrator has pr ogrammed an Abbrev iated Dialin g Access Code. Write down ...

  • Avaya 4606 - page 41

    Release Issue 1 July 2001 5-15 Release The Rele ase feature all ows an agent o n an ACD (Automa ted Call Dialing ) call to be relea sed from that c all. This featur e is used in conj unction with other ACD features . Ringer Off The Ring er Of f feat ure stops you r phon e from ringin g. Use this featur e when you don ’ t want to be distur bed. Wh ...

  • Avaya 4606 - page 42

    5-16 Issue 1 Jul y 2001 Send All Calls The Send All Calls featur e lets you tempo rarily send you r calls to the ex tension of a perso n designated by the System Adm inistrator to answer them whe n you canno t. Send ing all c alls (ex cept pr iority c alls) immediately t o a coverage ex tension Y our T elephone System Adm inistrator m ust provide a ...

  • Avaya 4606 - page 43

    Stored Nu mber (View) Issue 1 July 2001 5-17 Stored Number (V iew) The Stor ed Number fe ature lets you display: ■ The numb ers stored i n Abbreviated Dialing (AD) locations ■ The numb er you last dial ed V iewing eith er the last number dialed or a number store d on an AD button 1. If one has been programm ed by your Sy stem Admin istrator , p ...

  • Avaya 4606 - page 44

    5-18 Issue 1 Jul y 2001 Whisper P age (Activate) The Whis per Page featur e lets you make an announcemen t to a person at another e xtension who is currently on a call; only th e person being paged hears the ann ouncement. NOTE: If you ha ve a headset other than tho se recommend ed (see Chapter 8) or a base uni t/adaptor oth er than the M12LU Modul ...

  • Avaya 4606 - page 45

    Whisper Page Ans wer Issue 1 July 2001 5-19 Whisper P age Answer The Whis per Page An swer feature le ts you speak with a perso n who pages you while yo u are on a call . NOTE: If you ha ve a headset other than tho se recommend ed (see Chapter 8) or a base un it/adaptor oth er than the M1 2LU Modular Ba se Unit plugg ed into your 4 624 telephone , ...

  • Avaya 4606 - page 46

    5-20 Issue 1 Jul y 2001 ...

  • Avaya 4606 - page 47

    Issue 1 July 2001 6-1 6 Retrieving V oice Messages Mes sage R etri eval Y our mes sage indicator l ights when a cal ler has left you a message. B ecause voice m ail systems are administe red differently among custo mers, check y our office proced ures for message re trieval. For exa mple, some telep hone users may be author ized to retriev e messag ...

  • Avaya 4606 - page 48

    6-2 Issue 1 Jul y 2001 ...

  • Avaya 4606 - page 49

    Issue 1 July 2001 7-1 7 IP T elepho ne Management Features Introduction This cha pter explains h ow to interpret bot h the different rin ger tones you hear and the telep hone ’ s indicator light s. Also covered ar e tes ting your telepho ne to be sure it is op erating proper ly , and p ersonalizin g your phone ’ s ringing pattern. Interpretin g ...

  • Avaya 4606 - page 50

    7-2 Issue 1 Jul y 2001 Feedback (Handset ) T ones Meaning Busy --- --- -- - Low-pit ched, rapid tone (repeated 60 times per min ute), signify ing the numbe r dialed is i n use. Call Wai ting Ringback Tone ---_ A ringb ack tone with lower-pitch ed signal at the end; indicat es the exten sion called is busy and the ca lled party has been given a call ...

  • Avaya 4606 - page 51

    Person alizing Yo ur Telephone ’ s Ringing Pa ttern Issue 1 July 2001 7-3 Personalizing Y our T e lephone’ s Ringing Pattern The Sel ect Ring feature lets you c hoose your own personalize d ringing p attern from amo ng eight different patt erns. Selecting a per sonalized r inging pattern With the p hone on-hook, p ress . The curr ent ringing pa ...

  • Avaya 4606 - page 52

    7-4 Issue 1 Jul y 2001 Te s t i n g Y o u r P h o n e The T est featu re lets yo u verify that your telephone ’ s lights a nd display are operatin g properly . T esting the t elephone’ s lights and displ ay With the p hone idle, pr ess and hold . The Lin e/Feature indica tors light and the display lines each s how 16 shaded bl ocks, repres enti ...

  • Avaya 4606 - page 53

    Issue 1 July 2001 8-1 8 Using a Headset or S pecialized Handset Introduction This cha pter describ es the headsets and specia lized handsets that are compat ible with your IP telephone. Ho w to operate a h eadset is a lso covered. IP T elephone-Compa tible Headsets Use any o f the followin g headsets wi th the 4600-Ser ies IP T elephones: ■ Earse ...

  • Avaya 4606 - page 54

    8-2 Issue 1 Jul y 2001 Operating a Hea dset Headset op eration must be administered by your System Administrato r and requires either an M12LU Modular Ba se Unit (PEC 31 24-022) or a 3124 -HIC: Attenuati on (headset adap ter) Cord (PEC 3124-HIC). For th e latest list of compa tible heads ets and adapte r s, o r for ordering information, access &quo ...

  • Avaya 4606 - page 55

    Issue 1 July 2001 9-1 9 T rou blesho oting Introduction The DEFINI TY 4600-Series IP T el ephones are re latively troubl e-free. The Bas ic T roubleshoo ting chart pro vides the most c ommon problems an end user mi ght encounter. The remaining p ages in this chapter provi de procedures for resettin g or power- cycling your p hone, when Basic Troubl ...

  • Avaya 4606 - page 56

    9-2 Issue 1 Jul y 2001 Characters d o not appear o n the Di splay sc reen See "Ph one does not a c tivate after conne cting it the first time" ab ove. Check th e power source to be sure your telephone is receiving power. Check al l lines into the phone to be su re it is prop erly connected. Perform th e Test proce dure: with the telephone ...

  • Avaya 4606 - page 57

    Basic Tr o ubl eshoo ting Issue 1 July 2001 9-3 Echo, no ise or static when using a headset; hands et operatio n works proper ly Check th e headset connec tion. If the con nection is secur e, verify that y ou are using an approved hea dset, base un it and/or ad apter, as desc ribed in the l i st of approve d Avaya Com munication compatib le Headset ...

  • Avaya 4606 - page 58

    9-4 Issue 1 Jul y 2001 Resetting and Power Cycling the IP Te l e p h o n e Reset you r IP T el ephone when o ther T r oubleshooting s uggestions do not correct the probl em. Use a Pow er Cycle with the a pproval of you r System Adm inistrator only when a reset does n ot resolve the problem. Resettin g your phone This b asic reset pro cedure should ...

  • Avaya 4606 - page 59

    Resetting and Power Cycl ing the IP T elephone Issue 1 July 2001 9-5 Power cycli ng the phone Use the po wer cycle with your System Ad ministrator ’ s approval only if the b asic or programme d reset proce dure cannot be p erformed or d oes not correct the problem : 1. Unplug the phone and plu g it back in . The phon e connection i s re-establi s ...

  • Avaya 4606 - page 60

    9-6 Issue 1 Jul y 2001 ...

Manufacturer Avaya Category IP Phone

Documents that we receive from a manufacturer of a Avaya 4606 can be divided into several groups. They are, among others:
- Avaya technical drawings
- 4606 manuals
- Avaya product data sheets
- information booklets
- or energy labels Avaya 4606
All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya 4606.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya 4606, service manual, brief instructions and user manuals Avaya 4606. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya 4606.

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A complete manual for the device Avaya 4606, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya 4606 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya 4606.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya 4606 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya 4606, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya 4606, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya 4606 - which should help us in our first steps of using Avaya 4606
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya 4606
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya 4606 in a specific country, if it was not possible to solve the problem on our own.

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