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HP (Hewlett-Packard) 520-1070 - page 1
1 2” (3 0cm) ...
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HP (Hewlett-Packard) 520-1070 - page 2
http://www.hp.com/go/c ontactHP http://welcome.hp.c om/country/us/en/wwcontact_us.html ...
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HP (Hewlett-Packard) 520-1070 - page 3
Copyright and License © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chang e without notice. The only warranties for Hewlett-Packard products and services are set fort h in the express statements accompanying such products and services. Nothing herein should be construed as constituting an ...
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HP (Hewlett-Packard) 520-1070 - page 5
1 Getting information Type of information Where to find ● Set up your compute r. Quick Setup (t his Guide) ● Use the comp uter. ● Connect to th e Internet. Quick Setup (t his Guide) ● Recover factory settings. Troubleshootin g and Maintena nce Guide on yo ur computer. At the bottom of your screen, click on Sta rt , then click HP Help and Su ...
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HP (Hewlett-Packard) 520-1070 - page 6
Type of information Where to find ● Find comp uter warra nty information. ● Get technical support. Limited Warr anty and Support Guide or the Warranty and S upport Information inc luded with your computer. Or Click Start , click All Programs , and t hen click HP User Manuals . ● Get up-to-date information and help from the Windo ws community. ...
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HP (Hewlett-Packard) 520-1070 - page 7
2 Setting up your computer WARNING! To reduce the risk of electr ic al shock or damage to your equipment: • Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperatur e, or can cause fire or electrocution. • Do not disable the power cord grounding plug. The grounding plug is an important ...
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d. Select Download drive rs and software (an d firmware) , ty pe your computer model name and number in the product f ield, and press Enter. e. If necessary, select your computer model from Product search results . f. Select your computer operating system. g. Click Download next to each update you wish to download. h. Follow the on-screen instructi ...
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HP (Hewlett-Packard) 520-1070 - page 9
NOTE: Online Services provides a list of ISPs; however, you might choose another ISP or transfer an existing account to this computer. To transfer existing accounts, follow the instructions provided by the IS P. 3. Using your Internet connection through your ISP, open a web browser and browse the Internet. NOTE: If you have issues connecting to the ...
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3 Setting up additional features HP TouchSmart Magic Canvas The HP TouchSmart PC is a touch-enabled high-performance c omputer built into a high-definition widescreen di splay. The slim computer offers select features, that vary by model, such as an adjustable webc am, a CD/DVD and Blu-ray player and burner, Bluetooth capability, USB ports, a media ...
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HP (Hewlett-Packard) 520-1070 - page 11
◦ Interact with magnets without ha ving to open the application. ◦ Pin magnets to the Magic Canvas to prevent them fr om scrolling off. ● Interaction with Applications ◦ All active applications are highlighted in the carousel. ◦ Applications can be scrolled on or off the sc reen. ◦ Bring an application into view by touching it in the ca ...
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HP (Hewlett-Packard) 520-1070 - page 12
● A settings screen lets you adjust color with the touch of a button. ● An options screen lets you set displa y options, set transpar ency, and check for updates. HP My Display TouchSmart Edition can be accessed from the task tray, or by righ t- clicking on the desktop, or from th e Start Menu, tap All Pro grams , tap HP , and then tap HP My Di ...
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4 Maintaining your computer Cleaning procedures Keeping your computer system free o f dust, dirt, and heat wil l prolong its life. ● Dust, pet hair, and other particles can build up, creating a bla nket effect; as a result, compo nents can overheat or, in the case of the keyboard and mouse, not work sm oothly and effectiv ely. ● Check your s ys ...
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HP (Hewlett-Packard) 520-1070 - page 14
Cleaning the keyboard and mouse When cleani ng the keyboard k eys, use a low setting on a battery-powered v acuum cleaner, to avoid r emoving key cap s and sprin gs. 1. Vacuum between the ke ys of the keyboard a nd along the grooves. 2. Use a clea n, dry cloth an d isopropy l (rubbing ) alcohol to c lean buildup on the keyboard keys an d along its ...
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HP (Hewlett-Packard) 520-1070 - page 15
5 Troubleshooting Refer to the documentation provided by the product manufactur er for information about peripheral-s pecific problems, s uch as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, startin g up, or using your comput er and possible solutions. For more information or for ...
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Symptom Possible solution Computer see ms to be locked up and is not responding. Use the Windows Task Manager to close any programs no t responding, or restart the computer : 1. Press the Ctrl+Alt+De lete keys on the k eyboard simultan eously. 2. Click Start Task Manager . 3. Select the program that is no t respondin g, and th en click End Task . I ...
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Power Symptom Possible solution Computer doe s not turn off when the Power button is presse d. Press and h old the Power button until the computer tu rns off. Check Power Settings. Computer s huts down automatically. ● The computer might be in an exc eedingly hot e nvironment. Let it c ool down . ● Ensure that co mputer air ve nts are not blo c ...
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Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer . Use the mouse to turn off the computer, unpl ug and reconn e ct the keyboard to the back of your computer, and then restart your computer. Mouse (with cab le) does not work or is not detect ed. Unplug and reconnect th e mouse ca ...
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Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. ● Ensure that you are us ing the wireless keyboa rd or wireless mouse within range of the receiver, approximately 10 meters (32 feet) for no rmal use, and within 30 c m (12 inches) duri ng initial setu p or for re- synchronization ...
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Speakers and sound Symptom Possible solution No sound is produced . For Windows 7: 1. Click Start , click Control Pane l , click Action Center , and then click Troubl eshoot ing . 2. Under Hardware a nd Sound , click Troubleshoo t and audio pla yback . If you are using bu ilt-in monitor s peakers, use the monitor front- panel Volume bu tton to adju ...
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Symptom Possible solution I cannot conn ect to the Internet. For Windows 7: 1. Click Start , click Control Pane l , click Action Center , and then click Troubl eshoot ing . 2. Under Network and Internet , click Connect to the Internet . Verify that you a re using the prop er cables for your Internet co nnection type. Your computer m ight have a dia ...
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Updatin g device drivers Complete th e following procedu re to update a driver, or to revert to an earlier version of the driver if the new o ne does not solve your pro blem: 1. Click Start . 2. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3. Click the plus sign (+) to expand the ty ...
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Software program and hardware driver reinstallation If any of your fa ctory-installed software pro grams or har dware driver s are dama ged, you can reinstall it by usin g the Recovery Manager program (select models only). NOTE: Do not use the Recovery Mana ger program to reinstall so ftware prog rams that ca me on CDs or DVDs included in the compu ...
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6 Support information Ways to get help Easy to reach. Easy to use. Award-winn ing HP Customer Support is our promise to help you get the most from your comput er. Whether with tools located on your computer, from information on th e web, by phone, or through your local retailer, you’ll find what you need. Before contacting the HP Customer Care Ce ...
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HP (Hewlett-Packard) 520-1070 - page 25
Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. After th irty (30) da ys, there may be a charge, but the helpful support is still available. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you have two choices: ● You can easily repl ...
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Printed in The power to ma ke a change Thank you for your purchase. HP i s dedicated to producing th e high est quality, best performing, and easiest to use computers in the world. HP also designed this product with the environmen t in mind. But to reduce its impact even further, we need your help. Let’s work together to make a change. How you ca ...
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