Manual Polycom CX300

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  • Polycom CX300 - page 1

    R2 | August 2010 | 1725-32505-001 Rev . A Deployment Guide for the Polycom® CX300 Desktop Phone ...

  • Polycom CX300 - page 2

    © 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into ano ...

  • Polycom CX300 - page 3

    iii About This Guide Thank you for choosing the Polycom® CX300 desktop phone which enables a new era in unified communications curre ntly unavai lable with traditional desktop phones. Connecting a Polycom CX300 desktop phone to Microsoft® Office Communications Server 2007 R2 allows you t o place and receive calls over your IP network connection. ...

  • Polycom CX300 - page 4

    Deployment Guide for the Polycom CX300 Desktop Phone iv ...

  • Polycom CX300 - page 5

    v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Deploying Polycom CX300 Phone within a Microsoft Office Communications Server 2007 R2 Envi ronment . . . . . . . . . . . . 1 Setting Up the User’s System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Supported Softwa ...

  • Polycom CX300 - page 6

    Deployment Guide for the Polycom CX300 Desktop Phone vi ...

  • Polycom CX300 - page 7

    1 1 Deploying Polycom CX300 Phone within a Microsoft Of fice Communications Ser ver 2007 R2 Environment The Polycom® CX300 desktop phone running Microsoft® Office Communicator Server 2007 R2 is an inte lligent phone that is designed to get the most out of the Microsoft unified communication platform. The Polycom CX300 phone combines network voice ...

  • Polycom CX300 - page 8

    Deployment Guide for the Polycom CX300 Desktop Phone 2 Setting Up the User’ s System Set up the following for your users have the users set it up themselves: •C o m p u t e r . The computer must meet the requirements for, and have installed either operati ng system: Windows® Vista® Service Pack 1 or Windows® XP Service Pack 3. •U S B . The ...

  • Polycom CX300 - page 9

    Deploying Polycom CX300 Phone within a Microsof t Office Communications Ser ver 2007 R2 Environment 3 rollup package dated Apri l 2009 is installed on the computer. The “P lease Upgrade…” messag e is always in En glish, regardle ss of the language most recently used in Micros oft Office Communicator. For troubleshooting information about Si g ...

  • Polycom CX300 - page 10

    Deployment Guide for the Polycom CX300 Desktop Phone 4 ...

  • Polycom CX300 - page 11

    Draft 1 5 2 T roubleshooting the Polycom CX300 Phone This chapter contains general troubles hooting information to help you solve any problems you might encounter when you use the Polycom® CX300 desktop phone in a Microsoft® Offi ce Communications Server 2007 R2 environment. The phone can provide feed back in the form of on-screen err or messages ...

  • Polycom CX300 - page 12

    Deployment Guide for the Polycom CX300 Desktop Phone 6 Draft 1 Issues When Getting Star ted With the Phone The phone is not recognized by the computer . Check the following: • The computer displays the message USB Hub Power Exceeded when the phone is plugged in. Connect the phone to a different USB port on the co mputer. Or, connect the phone to ...

  • Polycom CX300 - page 13

    T roubleshooting the Polycom CX300 Phone Draft 1 7 Understanding Display Messages The phone display still shows the s tar tup screen after I hav e connected it to the computer and waited more than a minute. The phone display shows “Sign in to Of fice Communicator” even when the phone is already connected to my computer . One or a combination of ...

  • Polycom CX300 - page 14

    Deployment Guide for the Polycom CX300 Desktop Phone 8 Draft 1 • The user is accessing Microsoft Offi ce Communicator 2007 R 2 in a Remote Desktop session. Microsoft Office Communicator 2007 R2 voice features are not supported in remote desktop scenarios. Therefore, the use r may see a Sign in message even when signed in to Office Communicator du ...

  • Polycom CX300 - page 15

    T roubleshooting the Polycom CX300 Phone Draft 1 9 • Check settings in the Sounds appl icat ion of Control Panel in the Windows operating system. If the Sound is set to No Sounds, the phone will not give you a dial tone even if the speakerphone is turned ON. Change the sound setting to Windows Default. The same applies when the Windows computer s ...

  • Polycom CX300 - page 16

    Deployment Guide for the Polycom CX300 Desktop Phone 10 Draft 1 Dialing rules and what can be done wi th Microsoft Office Communicator 2007 R2 when the computer is locked are s et by the system administrator. See “Dialing rules” at http://technet.microsoft.com/en-us/li brary/dd425124%28office.13%29.aspx and How to Use the Polycom CX300 Phone Wh ...

  • Polycom CX300 - page 17

    T roubleshooting the Polycom CX300 Phone Draft 1 11 • The party I am calling cannot hear me. Check the following: — Your phone's microphone is on Mute (the Mute button backlight is lit up). — The microphone, which is located on the lower-right corner of the phone, is pointed toward you and not blocked by othe r objects. — The microphon ...

  • Polycom CX300 - page 18

    Deployment Guide for the Polycom CX300 Desktop Phone 12 Draft 1 • Another telephone device is connected to the same computer and sele cted as the default device for Mi crosoft Office Communicator. To change the device selected for Mi crosoft Office Communicator, go to Tools in Office Communicator, select Set Up Audio and Video , and select the Po ...

  • Polycom CX300 - page 19

    T roubleshooting the Polycom CX300 Phone Draft 1 13 How to Use the Polycom CX3 00 Phone When Computer is Locked When the Polycom CX300 phone is not connected to Microsoft Office Communicator 2007 R2 (that is, the user are logged off), you can use the phone as an audio device only. When the phone is connected to a computer that is locked: • The ph ...

  • Polycom CX300 - page 20

    Deployment Guide for the Polycom CX300 Desktop Phone 14 Draft 1 ...

Manufacturer Polycom Category Telephone

Documents that we receive from a manufacturer of a Polycom CX300 can be divided into several groups. They are, among others:
- Polycom technical drawings
- CX300 manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom CX300
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom CX300.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom CX300, service manual, brief instructions and user manuals Polycom CX300. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom CX300.

Similar manuals

A complete manual for the device Polycom CX300, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom CX300 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom CX300.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom CX300 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom CX300, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom CX300, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom CX300 - which should help us in our first steps of using Polycom CX300
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom CX300
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom CX300 in a specific country, if it was not possible to solve the problem on our own.

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