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HP (Hewlett-Packard) Pavillion ZE1000 - page 1
HP Notebook PC Startup Guide ...
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2 Startup Guide Notice This manual and any examples contained herein are provided “ as is ” and are subject to change without notice. Hewlett - Packard Company makes no warranty of any k ind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett - Packar ...
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Startup Guide 3 Important safety information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecomm unications line cord to connect the modem to the telephone wall jack. When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons: ...
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4 Startup Guide HP Software Product License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CO NDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPM ...
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Startup Guide 5 OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party ...
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6 Startup Guide Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 ................................ ............ January 2002 Thi ...
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Startup Guide 7 Contents Getting Started with Your HP Notebook ....................................................................... 9 Taking Inventory ......................................................................................................... 10 What ’ s in the box? ................................................................ ...
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8 Startup Guide Troub leshooting and Maintenance ............................................................................... 39 Troubleshooting Techniques ....................................................................................... 40 Display problems ................................................................................... ...
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Startup Guide 9 Getting Started with Your HP Notebook ...
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Getting Started with Your HP Notebook Taking Inventory 10 Startup Guide Taking Inventory Congratulations! Your HP notebook computer sets a new standard in person al computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett - Packard. Your notebook has several featu ...
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Getting Started with Your HP Notebook Taking Inventory Startup Guide 11 To find more information The following table lists sources of information about your notebook and related products. Source Descrip tion and Location Quick Start sheet This pictorial introduction shows you how to get your notebook up and running quickly. Startup Guide This print ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 12
Getting Started with Your HP Notebook Identifying Parts of the Notebook 12 Startu p Guide Identifying Parts of the Notebook Front view 1 One - Touch buttons (programmable). 6 Left and right click buttons. 2 Power button. 7 Speakers. 3 Touch pad (pointing device). 8 CD, DVD, CD - RW, or CD - RW/DVD drive (with eject button). 4 Scroll up/down toggle. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 13
Getting Started with Your HP Notebook Identifying Parts of the Notebook Startup Guide 13 Back view 11 Kensington lock slot (security connector). 16 Modem port. 12 AC adapter jack. 17 LAN port and indicators (selected models). 13 USB ports (2). 18 Headphone jack (colored lime green) and external microphone jack (colored pink). 14 External monitor (V ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 14
Getting Started with Your HP Notebook Identifying Parts of the Notebook 14 Startup Guide Bottom view 21 Battery. 24 RAM expansion cover. 22 Hard disk drive. 25 System - off switch. 23 Battery latch. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 15
Getting Started with Your HP Notebook Identifying Parts of the Notebook Startup G uide 15 Status lights The status lights on the front of the notebook report battery and power status. 1. Battery charge. ? ? Green: the AC adapter is connected and the battery is fully charged. ? ? Amber: the AC adapter is connected and the battery is charging. ? ? Re ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 16
Getting Started with Your HP Notebook Identifying Parts of the Notebook 16 Startup Guide The status lights above the keyboard indicate the states of the keyboard locks, as well as hard disk, floppy disk, and CD/DVD drive activity. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. ( The Keypad Lock must also be on to use the embedd ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 17
Getting Started with Your HP Notebook Setting Up Your Notebook Startup Guide 17 Setting Up Your Notebook WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see “Working in Comfort ” in the online HP Library, or visit our ergonomics web site, www.hp.com/e ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 18
Gett ing Started with Your HP Notebook Setting Up Your Notebook 18 Startup Guide Once you have installed the battery, you can connect the AC adapter to the notebook and charge the battery while you work. To remove the battery ? ? Slide the battery ’ s release latch, then pull the battery out of its compartment. WARNING Do not mutilate, puncture, ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 19
Getting Started with Your HP Notebook Setting Up Your Notebook Startup Guide 19 Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the notebook, and may void your warranty — see " Hewlett - Pac kard Limited Warranty Statement " on ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 20
Getting Started with Your HP Notebook Setting Up Your Notebook 20 Startup Guide Step 3: Connect a phone line Your notebook includes a built - in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line. 1. Make sure the telephone line is an analog line. You must not use a digital line. (Many office and ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 21
Getting Started with Your HP Not ebook Setting Up Your Notebook Startup Guide 21 Step 4: Turn on the notebook ? ? Press t he power button located above the keyboard. The notebook then boots up, and Windows starts automatically. Hint If your notebook does not turn on when using only its battery, the battery may be discharged. Connect the AC adapter ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 22
Getting Started with Your HP Notebook Setting Up Your Notebook 22 Startup Guide Step 6: Register your notebook Be sure to registe r your notebook. Registering is free and fast, and ensures that you will receive quicker, more personalized support. The information you provide during registration is used to provide you with better products and service ...
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Startup Guide 23 Basic Operation ...
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Basic Operation Operating Your Notebook 24 Startup Guide Operating Your Notebook You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook — depending on power considerations, types of active connections, and start - up time. For details about using the O ...
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Basic Operation Operating Your Notebook Startup Guide 25 To reset your notebook Occasionally, you may find that Windows or the notebook has stopped responding. If this happens, try the following in the order listed. ? ? If p ossible, turn off the notebook from Windows: click Start, Turn Off Computer, Restart (or Turn Off). ? ? Press Ctrl+Alt+Del, t ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 26
Basic Operation Operating Your Notebook 26 Startup Guide To change the boot device The notebook nor mally boots from its internal hard disk. You can also boot the notebook from a floppy disk drive, the CD/DVD drive, or a local area network (LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appe ars, press E ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 27
Basic Operation Operating Your Notebook Startup Guide 27 Moving and selecting using the touch pad and click buttons ? ? To move the pointer, move your thumb or finger across the touch pad. ? ? Use the click buttons — which function like the left and right buttons on a mouse — to make your selection. You can also tap on the touch pad instead of ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 28
Basic Operation Operating Your Notebook 28 Startup Guide To use the Fn hot keys The combination of the Fn key plus another key creates a hot key — a shortcut key sequence — for various system controls. ? ? To use a hot key, p ress and hold Fn, press the appropriate second key, then release both keys. Hot key Does this Fn+F1 Decreases the displa ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 29
Basic Operation Working in Comfort with a Notebook PC Startup Guide 29 Working in Comfort with a Notebook PC You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should he lp you work more comfortably. Note that if you are using your portable computer as your primary computer or for extended periods, you ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 30
Basic Operation Working in Comfort with a Note book PC 30 Startup Guide Using your notebook computer ? ? Position the notebook so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built - in palm rest ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 31
Startup Guide 31 Batteries and Power Management ...
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Batteries and Power Management Using Battery Power 32 Startup Guide Using Battery Power For information about how your notebook regulates its power consumption, and how you can manually reduce power consumption and extend the life of the notebook ’ s battery, see the chapter titled “ Batteries and Power Management ” in the online Reference Gu ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 33
Batteries and Power Management Using Battery Power Startup Guide 33 To respond to a low - battery warning The notebook automatically alerts you when battery power drops to a critically low level. If you do not restore power within a short time, the system goes into hibernation. Once the notebook enters hibernation in this way, you won ’ t be able ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 34
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Startup Guide 35 Add - On Devices ...
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Add - On Devices Installing Additional RAM 36 Startup Guide Installing Additional RAM Your notebook has no built - in memory (RAM), but has two slots for removable RAM modules in a compartment on the bottom of t he unit. (One of these slots contains a module installed at the factory). You can use these slots to expand your unit ’ s RAM. Use HP PC ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 37
Add - O n Devices Installing Additional RAM Startup Guide 37 6. Reinstall the notebook ’ s battery. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 38
Add - On Devices Replacing the Hard Disk Drive 38 Startup Guide Replacing the Hard Disk Drive To replace the hard disk drive You ’ ll need a small (#0) Phillips screwdriver fo r this procedure. 1. Unplug the AC adapter, if present, and remove the notebook ’ s battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. 3 ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 39
Startup Guide 39 Troubleshooting and Maintenance ...
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Troubleshooting and Maintenance Troubleshooting Techniques 40 Startup Guide Troubleshooting Techniques This section contains solutions to a few basic problems you might experience while using your notebook. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: ? ? ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 41
Troubleshooting and Maintenance Troubleshooting Techniques Startup Guide 41 If the screen is difficult to read ? ? Check whether the display resolution is s et to its default of 1024×768: click Start, Control Panel, Appearance and Themes, Display, Settings. ? ? Try adjusting the size of the desktop icons and labels. Hard disk drive problems If the ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 42
Troubleshooting and Maintenance Troubleshooting Techniques 42 S tartup Guide Keyboard, touch pad, and mouse problems If the touch pad is difficult to control ? ? Customize the touch pad by modifying Mouse properties: cli ck Start, Control Panel, Printers and Other Hardware, Mouse. If the pointi ng devices don ’ t work ? ? Don ’ t use the touch ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 43
Troubleshooting and Maintenance Troubleshooting Techniques Startup Guide 43 ? ? If the notebook ’ s hard disk drive frequently runs (as indicated by the hard drive status light above the keyboard) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook ’ s hard d ...
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Troubleshooting and Maintenance Troubleshooting Techniques 44 Startup Guide ? ? If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace th e battery. ? ? Heavy modem use or PC card use can affect battery operating time. ? ? Use the BIOS configuration utility to make sure I/O Perform ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 45
Troubleshooting and Maintena nce Testing the Hardware Startup Guide 45 Testing the Hardware The e - DiagTools hardware diagnostic program included with your notebook provides two levels of testing: ? ? Automated testing using the basic hardware test. ? ? Advanced testing using individual hardware tests. The tests are designed to run after the syste ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 46
Troubleshooting and Maintenance Testing the Hardware 46 Startup Guide 9. Selec t and run the appropriate tests using the following keys. Tests are listed only for detected hardware. Enter Runs the highlighted test. F5 or Space Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unm arks all tests in ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 47
Troubleshooting and Maintenance Configuring Your Notebook Startup Guide 47 Configuring Your Notebook To run the BIOS configuration utility The BIOS (Basic Input and Output System) configuration utility enables you to make changes to the notebook ’ s system configuration and tailor its operatio n to your needs. The settings in the BIOS configurati ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 48
Troubleshooting and Maintenance Configuring Your Notebook 48 Startup Guide Startup Menu Default Date and Time Sets the date using mm/dd/yyyy format and the time using 24 - hour format. Value set takes effect immediately. Boot Device Shows the order of boot devices, with “ + ” indicating a device category. Move t he entries to change the order. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 49
Troubleshooting and Maintenance Reinstalling and Updating Software Startup Guide 49 Reinstalling and Updating Software You can use the Recovery CDs provided with your notebook to recover its original factory software. The Recovery CDs also provide Windows drivers specific to your notebook that you ca n use to configure a custom system. You can find ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 50
Troubleshooting and Maintenance Reinstalling and Updating Software 50 Startup Guide 6. Use the arrow keys to select the CD - ROM/DVD drive as t he boot device, and press Enter. 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the r ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 51
Startup Guide 51 HP Service and Support ...
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HP Service and Support Getting Assistance for Your Notebook 52 Startup Guide Getting Assistance for Your Notebook To get help from HP Instant Support To get online technical support for your notebook, click Start, Help a nd Support (or All Programs), HP Instant Support . To get help from the web HP has several web sites on the Internet dedicated to ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 53
HP Servi ce and Support Getting Assistance for Your Notebook Startup Guide 53 ? ? Consulting. To contact the HP Customer Care Center, visit the HP Business Support web site ( www.hp.com/go/bizsupport ) under “Contact HP. ” You can find information for con tacting the Customer Care Center by e - mail, as well as a current list of phone numbers. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 54
HP Service and Support Getting Assistance for Your Notebook 54 Startup Guide To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and su pported. If your notebook is under warranty. To receive warranty repair service for your Omnibook ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 55
HP Service and Support Getting Assistance for Your Notebook Startup Guide 55 To prepare your notebook for shipment See “ To receive repair service ” on the previous page to determine if your notebook must be sent in for service. If it must, prepare it for shipment as follows. Note If you have questions about packaging requirements when returnin ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 56
HP Service and Support Hewlett - Packard Limited Warranty Statement 56 Startup Guide Hewlett - Pac kard Limited Warranty Statement 1. HP warrants to you, the end - user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Dur ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 57
HP Service and Support Hewlett - Packard Limited Warranty Statement Startup Guide 57 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALIT ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 58
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HP (Hewlett-Packard) Pavillion ZE1000 - page 59
Startup Guide 59 Reference Information ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 60
Reference Information Hardware Specifications 60 Startup Guide Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site ( www.hp.com/notebooks) . Note Technology codes identify different models of a notebook PC. These ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 61
Reference Information Hardware Specifications Startup Guide 61 Power Rechargeable lithium - ion battery (55 W) or NiMH battery (38.4 W). Low - battery warning. Suspend/resume capability. AC adapter (DC - in) jack. Universal AC adapter: 100 – 240 Vac (50/60 Hz) input, 19 Vdc output, 60 – 65 W. I/O Ports 25 - pin bi - directional high - speed ECP ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 62
Reference Information Safety Information 62 Startup Guide Safety Informat ion Power cords The power cord supplied with the notebook ’ s AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you tra vel to a differ ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 63
Reference Information Safety Information Startup Guide 63 Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see “Working in Comfort ” in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo . Battery safety Note Use only t ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 64
Reference Information Safety Information 64 Startup Guide Laser safety The CD - ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation P erformance Standard and International Standards IEC 825 / IEC 825 - 1 (EN60825 / EN60825 - 1). These d ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 65
Reference Information Regulatory Information Startup Guide 65 Regulatory Information This section presents information that shows how the HP notebook PC complies with regulat ions in certain regions. Any modifications to the computer not expressly approved by Hewlett - Packard could void the authority to operate the HP notebook PC in these regions. ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 66
Reference Information Regulatory Information 66 Startup Guide Declaration of Conformity (U.S.A.) Responsible Party: Hewlett - Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Pa lo Alto, CA 94304, U.S.A. +1 (650) 857 - 1501 declares that the product Trade name: Hewlett - Packard Company Product name: Notebook PC Model Nu ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 67
Startup Guide 67 Index A AC adapter compatibility, 19 connecting, 19 requirements, 62 B battery charge light, 32 charging, 33 checking status, 32 installing, 17, 18 low power warning, 33 operating time, 43 recharging, 18 removing, 18 safety, 63 saving power. See Reference Guide status light, 15 troubleshooting, 43 BIOS configuration utility, 47 boo ...
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HP (Hewlett-Packard) Pavillion ZE1000 - page 68
68 Startup Guide power button using, 21 power cords, 62 power modes entering, 24 hibernation, 24 standby, 24 Q Quick Start sheet, 11 R RAM installing, 36 removing, 36 recovering hard disk, 49 Recovery CDs diagnostics, 46 using, 49 registration, 22 regulatory inf ormation, 65 reinstalling Windows, 49 repair service obtaining, 40, 55 shipment, 55 res ...
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