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Manual Axis Communications AXIS Q6000-E

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  • Axis Communications AXIS Q6000-E - page 1

    AXIS Q6000-E PTZ Network Camera User Manual ...

  • Axis Communications AXIS Q6000-E - page 2

    About this Document This manual is intended for administrators and users of the AXIS Q6000–E PTZ Network Camera, and is applicable to rmware 5.65 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-base ...

  • Axis Communications AXIS Q6000-E - page 3

    Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C). ...

  • Axis Communications AXIS Q6000-E - page 4

    AXIS Q6000-E PTZ Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Axis Communications AXIS Q6000-E - page 5

    AXIS Q6000-E PTZ Network Camera T able of Contents P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 5 ...

  • Axis Communications AXIS Q6000-E - page 6

    AXIS Q6000-E PTZ Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 1 SD card slot 2 Restart button 3 Network connector (service port) 4 Control button 5 Network connector on AXIS Q6000-E 6 Network connector on PTZ camera. 7 Camera heads Connectors and Buttons For technical specications, see page 59 . Network Connector RJ45 Push-pu ...

  • Axis Communications AXIS Q6000-E - page 7

    AXIS Q6000-E PTZ Network Camera Hardware Overview RJ45 Ethernet service port. NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’ ...

  • Axis Communications AXIS Q6000-E - page 8

    AXIS Q6000-E PTZ Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Unlit No camera connected. Green Steady when camera connected, normal operation. Green, ashing Slow ash when overcurrent or short circuit condition on the port. P ort Green, ashing Fast ash when input voltage is out of range or other internal e ...

  • Axis Communications AXIS Q6000-E - page 9

    AXIS Q6000-E PTZ Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. S ...

  • Axis Communications AXIS Q6000-E - page 10

    AXIS Q6000-E PTZ Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 54 . To set the password via a standard HTTP connection, enter it directly in the d ...

  • Axis Communications AXIS Q6000-E - page 11

    AXIS Q6000-E PTZ Network Camera Access the Product Note • Auto-Congure Link-Local Address must be enabled in the PTZ network camera for Autoconnect to work. This feature is enabled by default in Axis products. It can also be enabled under System Options > Advanced TCP/IP Settings . • The already saved password will not be changed if the p ...

  • Axis Communications AXIS Q6000-E - page 12

    AXIS Q6000-E PTZ Network Camera Access the Product 5. Repeat steps 2 - 4 until there are four calibration points in the channel. 6. Repeat from step 1 until all channels are calibrated. 7. Select Next . The image shows a snapshot of an ongoing calibration. The arrows point out calibration point 3 in the upper left channel view and the corresponding ...

  • Axis Communications AXIS Q6000-E - page 13

    AXIS Q6000-E PTZ Network Camera Access the Product Controls on the Live View P age Click the View size buttons to show the image in full size (right button) or to scale down the image to t the browser window (left button). Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to con ...

  • Axis Communications AXIS Q6000-E - page 14

    AXIS Q6000-E PTZ Network Camera Access the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control P anel. Click the View Full Screen button and t ...

  • Axis Communications AXIS Q6000-E - page 15

    AXIS Q6000-E PTZ Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other appl ...

  • Axis Communications AXIS Q6000-E - page 16

    AXIS Q6000-E PTZ Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P ane ...

  • Axis Communications AXIS Q6000-E - page 17

    AXIS Q6000-E PTZ Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 17 ...

  • Axis Communications AXIS Q6000-E - page 18

    AXIS Q6000-E PTZ Network Camera Set Up the Product Set Up the Pr oduct The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all ...

  • Axis Communications AXIS Q6000-E - page 19

    AXIS Q6000-E PTZ Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 19 . • Stream proles. See page 20 . • Camera settings. See page 2 1 . • Overlay image. See page 22 . • Privacy mask. See page 24 . Video Stream Y ou can dene the following video stream ...

  • Axis Communications AXIS Q6000-E - page 20

    AXIS Q6000-E PTZ Network Camera Video H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from ...

  • Axis Communications AXIS Q6000-E - page 21

    AXIS Q6000-E PTZ Network Camera Video To create a new prole or modify an existing prole, go to Setup > Video > Stream Proles . To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis pro ...

  • Axis Communications AXIS Q6000-E - page 22

    AXIS Q6000-E PTZ Network Camera Video • Fixed to use a xed shutter speed. Gain , measured in decibel (dB), is the amount of amplication applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise. Set Gain to • Auto to set the gain automatically . If required, use Max ga ...

  • Axis Communications AXIS Q6000-E - page 23

    AXIS Q6000-E PTZ Network Camera Video To use an overlay image, the image must rst be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution. If combining text and ima ...

  • Axis Communications AXIS Q6000-E - page 24

    AXIS Q6000-E PTZ Network Camera Video 2. Click Add to create a new rule. 3. Select a T rigger and, optionally , a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay T ext 5. Enter the text to display in the Text eld. This is the text that #D will be replaced by . 6. Specify the Duration ...

  • Axis Communications AXIS Q6000-E - page 25

    AXIS Q6000-E PTZ Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 20 . • Default Viewer for Browser . See page 25 . • Viewer Settings. See p ...

  • Axis Communications AXIS Q6000-E - page 26

    AXIS Q6000-E PTZ Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control P anel. See AXIS Media Control (AMC) on page 15 . User Dened Links To display use ...

  • Axis Communications AXIS Q6000-E - page 27

    AXIS Q6000-E PTZ Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled on the client. • The Control queue polltime is measured in seconds. For more information see the onl ...

  • Axis Communications AXIS Q6000-E - page 28

    AXIS Q6000-E PTZ Network Camera Detectors Detectors Camera Tampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2. ...

  • Axis Communications AXIS Q6000-E - page 29

    AXIS Q6000-E PTZ Network Camera Detectors To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 29 . Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window ...

  • Axis Communications AXIS Q6000-E - page 30

    AXIS Q6000-E PTZ Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high hist ...

  • Axis Communications AXIS Q6000-E - page 31

    AXIS Q6000-E PTZ Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, do ...

  • Axis Communications AXIS Q6000-E - page 32

    AXIS Q6000-E PTZ Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 32 ...

  • Axis Communications AXIS Q6000-E - page 33

    AXIS Q6000-E PTZ Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action ru ...

  • Axis Communications AXIS Q6000-E - page 34

    AXIS Q6000-E PTZ Network Camera Events - Live Stream Accessed – T rigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – T rigger the rule when motion is detected. See Motion Detection on page 28 . - Shock Detected – T rigger the rule when the Axi ...

  • Axis Communications AXIS Q6000-E - page 35

    AXIS Q6000-E PTZ Network Camera Events • Send SNMP T rap – Send an SNMP trap message to the operator . Make sure that SNMP is enabled and congured under System Options > Network > SNMP . • Send Video Clip – Send a video clip to a recipient. Add Recipients The product can send media les and messages to notify users about events. ...

  • Axis Communications AXIS Q6000-E - page 36

    AXIS Q6000-E PTZ Network Camera Events Set Up Email Recipients Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server , port and authentication used by , for example, a corporate email server . Note Some email providers have security lters that prevent users from receiving or viewing ...

  • Axis Communications AXIS Q6000-E - page 37

    AXIS Q6000-E PTZ Network Camera Recordings Recordings • To access recordings, see Find Recordings on page 37 . • To play recordings, see Play Recording on page 37 . • To export a recording as a video clip, see Export Video Clip on page 38 . • To congure camera controlled storage, see Storage on page 5 1 . Find Recordings Recordings store ...

  • Axis Communications AXIS Q6000-E - page 38

    AXIS Q6000-E PTZ Network Camera Recordings 3. Select the recording and click Play . The recording will be played in a new browser window . Export Video Clip Recordings on the SD card or network share can be exported as video clips. It is possible to export a complete recording or a part of a recording. Note The exported recording is a Matroska vide ...

  • Axis Communications AXIS Q6000-E - page 39

    AXIS Q6000-E PTZ Network Camera Recordings Continuous Recording The Axis product can be congured to continuously save video to a storage device. For information about storage devices, see Storage on page 5 1 . T o prevent the disk from becoming full, it is recommended to congure the disk to automatically remove old recordings. If a new stream ...

  • Axis Communications AXIS Q6000-E - page 40

    AXIS Q6000-E PTZ Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. ...

  • Axis Communications AXIS Q6000-E - page 41

    AXIS Q6000-E PTZ Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody m ...

  • Axis Communications AXIS Q6000-E - page 42

    AXIS Q6000-E PTZ Network Camera System Options 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address eld in a browser , enter https:// for the HT ...

  • Axis Communications AXIS Q6000-E - page 43

    AXIS Q6000-E PTZ Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to ...

  • Axis Communications AXIS Q6000-E - page 44

    AXIS Q6000-E PTZ Network Camera System Options Note • Auto-Congure Link-Local Address must be enabled in the PTZ network camera for Autoconnect to work. This feature is enabled by default in Axis products. It can also be enabled under System Options > Advanced TCP/IP Settings . • The already saved password will not be changed if the passw ...

  • Axis Communications AXIS Q6000-E - page 45

    AXIS Q6000-E PTZ Network Camera System Options 5. Repeat steps 2 - 4 until there are four calibration points in the channel. 6. Repeat from step 1 until all channels are calibrated. 7. Select Next . The image shows a snapshot of an ongoing calibration. The arrows point out calibration point 3 in the upper left channel view and the corresponding poi ...

  • Axis Communications AXIS Q6000-E - page 46

    AXIS Q6000-E PTZ Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > T CP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network admin ...

  • Axis Communications AXIS Q6000-E - page 47

    AXIS Q6000-E PTZ Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign ...

  • Axis Communications AXIS Q6000-E - page 48

    AXIS Q6000-E PTZ Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server . ...

  • Axis Communications AXIS Q6000-E - page 49

    AXIS Q6000-E PTZ Network Camera System Options Use manually selected NAT router - Select this option to manually select a NA T router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected. ...

  • Axis Communications AXIS Q6000-E - page 50

    AXIS Q6000-E PTZ Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the T rap community that should receive the message. Note If HTTPS is enabled, SNMP v1 and SNMP v2c sh ...

  • Axis Communications AXIS Q6000-E - page 51

    AXIS Q6000-E PTZ Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use ultra-high spe ...

  • Axis Communications AXIS Q6000-E - page 52

    AXIS Q6000-E PTZ Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage . 2. C ...

  • Axis Communications AXIS Q6000-E - page 53

    AXIS Q6000-E PTZ Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not affect ...

  • Axis Communications AXIS Q6000-E - page 54

    AXIS Q6000-E PTZ Network Camera System Options Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. ...

  • Axis Communications AXIS Q6000-E - page 55

    AXIS Q6000-E PTZ Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The ...

  • Axis Communications AXIS Q6000-E - page 56

    AXIS Q6000-E PTZ Network Camera Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window , type ping and the IP address of the product): • If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may already ...

  • Axis Communications AXIS Q6000-E - page 57

    AXIS Q6000-E PTZ Network Camera Troubleshooting No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control P anel (streaming tab). See AXIS Media Control (AMC) on page 15 . In the AMC Control P anel, select the H.264 tab and click Set to default H.264 decoder . Check that R ...

  • Axis Communications AXIS Q6000-E - page 58

    AXIS Q6000-E PTZ Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. Condensation in dome Blurre ...

  • Axis Communications AXIS Q6000-E - page 59

    AXIS Q6000-E PTZ Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6000-E 50Hz AXIS Q6000-E 60Hz Image sensor 4x2MP sensors 1/2.8" progressive scan RGB CMOS Lens Fixed focus, Fixed iris, F2.0, Focal length: 1.37 mm Horizontal angle of view default mode (4:3) 1 13 ° Horizontal ...

  • Axis Communications AXIS Q6000-E - page 60

    AXIS Q6000-E PTZ Network Camera T echnical Specifications Function/group Item Specications Event actions Overlay text File upload: FTP , HTTP , HTTPS, network share and email Notication: email, HTTP , HTTPS and T CP Pre- and post-alarm video buffering Video recording to edge storage Installation aid Pixel counter Video access from web browse ...

  • Axis Communications AXIS Q6000-E - page 61

    AXIS Q6000-E PTZ Network Camera T echnical Specifications Function/group Item Specications Optional accessories AXIS T9 1A and AXIS T9 1B mounting accessories AXIS T8 124-E High P oE midspan AXIS T8 125 High PoE midspan Connectors SD Card Slot The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use ul ...

  • Axis Communications AXIS Q6000-E - page 62

    User Manual V er . M1.26 AXIS Q6000-E PTZ Network Camera Date: November 20 14 © Axis Communications AB, 20 14 P art No. 58868 ...

Manufacturer Axis Communications Category Security Camera

Documents that we receive from a manufacturer of a Axis Communications AXIS Q6000-E can be divided into several groups. They are, among others:
- Axis Communications technical drawings
- AXIS Q6000-E manuals
- Axis Communications product data sheets
- information booklets
- or energy labels Axis Communications AXIS Q6000-E
All of them are important, but the most important information from the point of view of use of the device are in the user manual Axis Communications AXIS Q6000-E.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Axis Communications AXIS Q6000-E, service manual, brief instructions and user manuals Axis Communications AXIS Q6000-E. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Axis Communications AXIS Q6000-E.

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A complete manual for the device Axis Communications AXIS Q6000-E, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Axis Communications AXIS Q6000-E by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Axis Communications AXIS Q6000-E.

A complete Axis Communications manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Axis Communications AXIS Q6000-E - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Axis Communications AXIS Q6000-E, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Axis Communications AXIS Q6000-E, that we can find in the current document
3. Tips how to use the basic functions of the device Axis Communications AXIS Q6000-E - which should help us in our first steps of using Axis Communications AXIS Q6000-E
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Axis Communications AXIS Q6000-E
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Axis Communications AXIS Q6000-E in a specific country, if it was not possible to solve the problem on our own.

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