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Manual Klark Teknik HELIX DN9848E

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  • Klark Teknik HELIX DN9848E - page 1

    HELIX DN9848E Remote Control Software V4.01 User Guide Remote Control Software ...

  • Klark Teknik HELIX DN9848E - page 2

    HELIX DN9848E Remote Control Software User Guide 2 Contact Details Klark Teknik Klark Teknik Building Walter Nash Road Kidderminster Worcestershire DY11 7HJ England Tel: +44 1562 741515 Fax: +44 1562 745371 Email: info@ uk.telex.com Websites: www.klarktekni k.com HELIX DN9848E Remote Control Software V4.01 U ser Guide DOC00056-HELIXRCS Issue B - Se ...

  • Klark Teknik HELIX DN9848E - page 3

    HELIX DN9848E Remote Control Software User Guide 3 CONTENTS 1 I NTRODUCING T HE HELIX DN9848E R EMOTE C ONTROL S OFTWARE ........................... 6 2 I NSTALLING THE HELIX DN9848E RCS A DD -I N ................................................. 7 2.1 Minimum System Requireme nts .................................................................... ...

  • Klark Teknik HELIX DN9848E - page 4

    HELIX DN9848E Remote Control Software User Guide 4 4.4 Monitoring the In put Sig nals ......................................................................................... 38 4.4.1 Meters - peak ...................................................................................................... 38 4.4.2 Meters – gain reduction ............. ...

  • Klark Teknik HELIX DN9848E - page 5

    HELIX DN9848E Remote Control Software User Guide 5 10 M ANAGING G ROUPS ....................................................................................72 10.1 Security – Groupi ng Password .................................................................................... 72 10.2 Input Gr oups ............................................... ...

  • Klark Teknik HELIX DN9848E - page 6

    HELIX DN9848E Remote Control Software User Guide 6 1 I NTRODUCING T HE HELIX DN9848E R EMOTE C ONTROL S OFTWARE The HELIX DN9848E Remote Control Software (HELIX DN9848E RCS) enables engi neers to remotely program a system of up to 16 HELIX DN9848E System Controller units from a laptop or PC for onward downloading to the HELIX DN9848E System Control ...

  • Klark Teknik HELIX DN9848E - page 7

    HELIX DN9848E Remote Control Software User Guide 7 2 I NSTALLING THE HELIX DN9848E RCS A DD -I N 2.1 Minimum System Requirements Operating System: Windows 2000 or Windows XP Computer/Laptop: Display resolution mini mum 1024 X 768 pixels set at 96 DPI Pentium III, 500MHz (or equivalent) 256MB RAM Minimum 10MB of free disk space on hard drive Connect ...

  • Klark Teknik HELIX DN9848E - page 8

    HELIX DN9848E Remote Control Software User Guide 8 2.2 Software Installation HELIX DN9848E RCS Add-In is provided as an ‘.exe’ fil e from the Klark Teknik website (www.klarkteknik.com) with an integral Setup Wizard that guides you through the installation process on your laptop/PC. Note We recommend that you save the .exe file to your d esktop ...

  • Klark Teknik HELIX DN9848E - page 9

    HELIX DN9848E Remote Control Software User Guide 9 5 When you are ready to install, click . After successful installation, click to exit the Wizard. The HELIX DN9848E RCS will now be availabl e through the ELGAR Library Manager. ...

  • Klark Teknik HELIX DN9848E - page 10

    HELIX DN9848E Remote Control Software User Guide 10 3 G ETTING S TARTED 3.1 Opening HELIX DN9848E RCS within the ELGAR Library Manager Note To run HELIX DN9848E RCS you must have the Midas Klark Teknik ELGAR Li brary Manager installed on your laptop/PC. The ELGAR Softwa re and User Guide may be obtained from o ur website at www.midasconsoles.com. N ...

  • Klark Teknik HELIX DN9848E - page 11

    HELIX DN9848E Remote Control Software User Guide 11 3 At the Add Multiple DN9848 E Devices window, use the Number of Devices to Add  drop down list to select the number of devices, you wish to add, up to a maximum 16. For example, 9. 4 Click OK to add the devices. A DN9848 Units Home screen (diagram right) is opened inside the ELGAR Library Mana ...

  • Klark Teknik HELIX DN9848E - page 12

    HELIX DN9848E Remote Control Software User Guide 12  To remove a HELIX DN9848E RCS dev ice from the ELGAR Library Manager 1 From the EL GAR main me nu bar, sele ct Tools > Remove Device and highli ght the device you wish to remove from the list. (You can rename each device for easy identification; see secti on 3.2.5.) 2 Release left-hand mous ...

  • Klark Teknik HELIX DN9848E - page 13

    HELIX DN9848E Remote Control Software User Guide 13 3.2 Using the Screens This section provides information on screen navigati on and the use of the controls, for example, buttons, control knobs, faders etc. 3.2.1 Overview of FastNav ® menus ...

  • Klark Teknik HELIX DN9848E - page 14

    HELIX DN9848E Remote Control Software User Guide 14 3.2.2 Navigation To move around the screens, click on the buttons in FastNav ® ; see section 3.2.1. Further screens, such as the input and output response graphs, routing page and those from the buttons on the input and output channel control panels, are all available from the DN9848 Units Home s ...

  • Klark Teknik HELIX DN9848E - page 15

    HELIX DN9848E Remote Control Software User Guide 15  To adjust a fader (see section 5.3.2 "Routing Page”)  Just clic k on fad er to sele ct it. T hen, whi le holdin g down the left-hand mouse button, drag mouse up and down until you have achieved the required value (shown in white box di rectly underneath fader). Release left-hand mous ...

  • Klark Teknik HELIX DN9848E - page 16

    HELIX DN9848E Remote Control Software User Guide 16 3.2.5 Changing a name You can change the name of channels, units, memories etc. The following example shows you how to change the name of an input channel but the principle is the same for any other name you wish to alter.  To change a name 1 Right click in the field whose name you wish to chan ...

  • Klark Teknik HELIX DN9848E - page 17

    HELIX DN9848E Remote Control Software User Guide 17 3.3 The HELIX DN9848E RCS Workspace The DN9848 Units Home screen (ill ustrated below) is the default screen when starting up the HELIX DN9848E RCS software. The screen comprises a mai n workspace area with FastNav ® down the left-hand side and four buttons along the bottom. The workspace and Fast ...

  • Klark Teknik HELIX DN9848E - page 18

    HELIX DN9848E Remote Control Software User Guide 18 3.3.1 FastNav ® unit bar Each HELIX DN9848E unit in the system has a dedicated unit bar in FastNav ® that displays unit informat ion, a s deta iled in t he illus tratio n below. C lickin g on a u nit bar s elect s its ass ociat ed unit. During online operation, the activity indicators of each RC ...

  • Klark Teknik HELIX DN9848E - page 19

    HELIX DN9848E Remote Control Software User Guide 19 3.4 Quick Tour of the HE LIX DN9848E RCS Menu Screens The HELIX DN9848E RCS workspace has five main screens, selectable via buttons in FastNav ® : • Memory View – lets you copy/write working memo ry to/from HELIX DN9848E unit and RCS unit memories. • Copy Channel View - lets you copy/paste ...

  • Klark Teknik HELIX DN9848E - page 20

    HELIX DN9848E Remote Control Software User Guide 20 3.4.1 Memory View screens The Memory View has three screens, RCS Memories , Unit Memories and Copy RCS Memories , from which you can manage the system units’ working memory. The screens are described i n the following subsections and opera tions in volving t he sc reens are des cribed in deta il ...

  • Klark Teknik HELIX DN9848E - page 21

    HELIX DN9848E Remote Control Software User Guide 21 HELIX DN9848E Unit Memories The Unit Memories screen lets you copy corresponding system and user memori es between the RCS and the actual physical uni ts in the system. For a detailed description see Secti on 9. Memories list: unit memory store loca tions (32 system an d 5 user) Select All button: ...

  • Klark Teknik HELIX DN9848E - page 22

    HELIX DN9848E Remote Control Software User Guide 22 Copy RCS Memories The Copy RCS Memories screen lets you copy the memory of a si ngl e unit, wh ich is sto red in th e HELIX DN9848E RCS software, to the RCS memori es of one or more of the other units in the system. Memories list: destination memories to which sour ce memory is copied Destination ...

  • Klark Teknik HELIX DN9848E - page 23

    HELIX DN9848E Remote Control Software User Guide 23 3.4.2 Copy Channel View screen The Copy Channel View screen gi ves you access to the Copy Input Channels and Copy Output Channels screens. These screens let you copy and paste whole input or output channel s or just selected elements from a selected unit to selected channels of other units. A more ...

  • Klark Teknik HELIX DN9848E - page 24

    HELIX DN9848E Remote Control Software User Guide 24 Copy Output Channels screen The Copy Output Channels screen lets you copy the following from a particular channel of a selected unit to the selected channels of other units: the whole chan nel; gain, delay, mute and invert phase setti ngs; filter settings; dynamics settings; or PEQ settings. Desel ...

  • Klark Teknik HELIX DN9848E - page 25

    HELIX DN9848E Remote Control Software User Guide 25 3.4.3 DN9848E Units Home screen For a more detaile d descr iption se e Section 8 .3. Cl ick on the DN9848 Units button to obtain the DN9848E Units Home screen. This screen relates to the currently selected unit and contains the following: • Input ch annel contro l pane ls (A, B, C a nd D). • O ...

  • Klark Teknik HELIX DN9848E - page 26

    HELIX DN9848E Remote Control Software User Guide 26 3.4.4 Input Groups screen The Input Groups screen allows you to assign any inputs from the system units to a group. For a full description of the Group management process see Section 10. Groups can be password protected. The screen below shows the default screen, which has no groups allocated. Rem ...

  • Klark Teknik HELIX DN9848E - page 27

    HELIX DN9848E Remote Control Software User Guide 27 3.4.5 Output Groups screen The Output Groups screen allows you to assign any outputs from the system units to a group. For a full description of the Group management process see Section 10. Groups can be password protected. The screen below shows the default screen, which has no groups allocated. ...

  • Klark Teknik HELIX DN9848E - page 28

    HELIX DN9848E Remote Control Software User Guide 28 3.5 Working Online 3.5.1 Communications Overview Referring to the illustration above, in online mode the HELIX DN9848E RCS laptop/ PC and units exchange the following messages: Metering Requests and Responses These obtain data for the Input, Dyna mic EQ and Output ‘LED’ meters of HELIX DN9848E ...

  • Klark Teknik HELIX DN9848E - page 29

    HELIX DN9848E Remote Control Software User Guide 29 If no changes were being made when the units went offline , that is, no data packets were lost, the HELIX DN9848E RCS has no need to re-synchronise and smoothly reverts to normal operation without sending a Get All request. Note Mute On: Normally, the Get All request overwri tes the ‘Mute On’ ...

  • Klark Teknik HELIX DN9848E - page 30

    HELIX DN9848E Remote Control Software User Guide 30  To set a particular unit online 1 Go to the DN9848 Units Home screen and select the respective HELIX DN9848E uni t by clicking on its un it bar in FastN av ® . 2 Click (see diagram right). 3 At the Synchronise Date window, choose to download the PC settings to the Unit ( Set Working Memory on ...

  • Klark Teknik HELIX DN9848E - page 31

    HELIX DN9848E Remote Control Software User Guide 31 3.5.3 Troubleshooting  If you can’t get online using the online buttons If you are having difficulty setting units online, using either the button (in unit’s main workspace) for a single unit or the global button (towards the bottom left-hand side of the screen) for all the u nits, tr y rel ...

  • Klark Teknik HELIX DN9848E - page 32

    HELIX DN9848E Remote Control Software User Guide 32 3.6 Protecting System Settings To protect each unit against unauthorised users tampering with key parameter s that may affect preset room equ alisatio n or resu lt in eq uipmen t damage , there are two password protected lockouts: panel locking and system protect. Both lockouts are accessed vi a t ...

  • Klark Teknik HELIX DN9848E - page 33

    HELIX DN9848E Remote Control Software User Guide 33  To change a unit’s Panel Lock Password To be able to change Panel Lock Password the HELI X DN9848E RCS must first be onl ine. 1 In the Unit Locking window, click on Change Password in the Panel Locks section. 2 Type in a password of up to 12 characters in length, which includ es spac es. 3 R ...

  • Klark Teknik HELIX DN9848E - page 34

    HELIX DN9848E Remote Control Software User Guide 34 4 I NPUT C HANNELS Please refer to the “Input Channels” section of the HELIX DN9848E Operators Manual for a brief technical overview. 4.1 Input Channel Contro l Panel Each of the four input channels has a control panel, as shown below.  To access the input channel control panels  The con ...

  • Klark Teknik HELIX DN9848E - page 35

    HELIX DN9848E Remote Control Software User Guide 35 4.2 PEQ and Protection Screens The PEQ and Protection screens are accessed via the butto ns on an input channel control panel . PEQ is the parametric equalisation view that lets you progr am any of the input channels; see section 7 “Programming EQ”. Protect allows you to set up the compressor ...

  • Klark Teknik HELIX DN9848E - page 36

    HELIX DN9848E Remote Control Software User Guide 36 4.3 Setting Input Parameters The signal processing for each in put channel is programmed independently vi a the control panel associated with each channel. The signal processi ng parameters are described below. 4.3.1 Naming an Input Channel Input channel names are shown in the top left-h and corne ...

  • Klark Teknik HELIX DN9848E - page 37

    HELIX DN9848E Remote Control Software User Guide 37 4.3.3 Parametric equalization (PEQ) This section provides a simple overview of PEQ. For addi tional detail refer to Secti ons 5.3.6 and 7.1. The HELIX DN9848E provides 12 parametri c equalisation stages per input channel for equalising signal in respect of room/venue characteristics. Each st age c ...

  • Klark Teknik HELIX DN9848E - page 38

    HELIX DN9848E Remote Control Software User Guide 38  To reset the compressor parameters 1 To reset the compressor parameters back to default, press at bottom of section. 2 Click on YES at the Are you sure you want to Reset the channel Protection? prompt.  To switch the compressor in/out of the circuit  To switch the compressor in or out of ...

  • Klark Teknik HELIX DN9848E - page 39

    HELIX DN9848E Remote Control Software User Guide 39 4.4.3 Input Response graph The Input Response graph – accessed by pressing the button shown left on the DN9848E Units Home screen (see secti on 3.4.3 on page 25) - lets you view a graph of the input channels’ PEQ and protection settings, in any combination. Each input channel on the graph is c ...

  • Klark Teknik HELIX DN9848E - page 40

    HELIX DN9848E Remote Control Software User Guide 40 5 O UTPUT C HANNELS Please refer to the “Output Channels” section of the HELIX DN9848E Operators Manual for a brief technical overview. 5.1 Output Channel Control P anel Each of the eight output channels has a control panel on the DN9848E Units Home screen, as shown below.  To access the ou ...

  • Klark Teknik HELIX DN9848E - page 41

    HELIX DN9848E Remote Control Software User Guide 41 5.2 Filters, PEQ and Dyn. Screens The Filters, Dyn. and PEQ screens are accessed via the navigation buttons on the output channel control panels. T he Filte rs scre en provid es all, high and low pa ss filte rs and p hase ad justment . Dyn. (dyna mic) screen has compressor for audio improvement an ...

  • Klark Teknik HELIX DN9848E - page 42

    HELIX DN9848E Remote Control Software User Guide 42 5.3 Setting Output Parameters Signal processing for each output channel is progra mmed independently via its associated control panel. The signal processing parameters are described below. 5.3.1 Naming an Output Channel Channel names are shown in the top left-hand corner of the channel control pan ...

  • Klark Teknik HELIX DN9848E - page 43

    HELIX DN9848E Remote Control Software User Guide 43  To load a mix template The list above the Load Mi x Template button are the preset standard mix setting options. You can choose one and load it to configure your input fader settings on each output. 1 Click on the required mix from the template list to highli ght it. For example, “1 X 5 Way ...

  • Klark Teknik HELIX DN9848E - page 44

    HELIX DN9848E Remote Control Software User Guide 44 5.3.3 Signal Invert, Delay and Output Level Each output can be phase inverted by 180 º (separate from the phase-alignment for crossover), delayed for system alignment and the level attenuated or boosted. Delay can be specified in terms of time or distance, see section 6.3 on page 57 for detai ls. ...

  • Klark Teknik HELIX DN9848E - page 45

    HELIX DN9848E Remote Control Software User Guide 45 5.3.4 Phase Adjustment (Filters Screen) To meet the demands of a wide range of situat ions, the Klark Teknik HELIX DN9848E provides two all-pass filters with complementary control paramete rs for fine-tuning the phase response on each output, for example, for alignment at crossover. The first f il ...

  • Klark Teknik HELIX DN9848E - page 46

    HELIX DN9848E Remote Control Software User Guide 46  To apply a 1st order phase adjustment in relation to a chosen frequency 1 In the All Pass field on the Filters screen, adjust the Frequency control knob to select a frequency between 20.0 Hz and 20.00 kHz. 2 In the All Pass field, select 1st (1st order shift = 90º) from the Enabled  drop d ...

  • Klark Teknik HELIX DN9848E - page 47

    HELIX DN9848E Remote Control Software User Guide 47 5.3.5 High Pass and Low Pa ss Filters (Filters Screen) The HELIX DN9848E provides the following hi gh pass and low pass filter (HPF and LPF) options for crossover purposes: • Bypass: No Filter • Butterworth: 6, 12, 18, 24, 36 and 48dB/Octave • Linkwitz-Riley: 12 and 24dB/Octave • Bessel: 1 ...

  • Klark Teknik HELIX DN9848E - page 48

    HELIX DN9848E Remote Control Software User Guide 48  To reset phase adjustment values To reset any of the pass values to default in the Filters screen, for any output, carry out the following: 1 In the Filters screen, select the required output by pr essing appropriate output button just above the graph, for example, “Output 2”. 2 In appropr ...

  • Klark Teknik HELIX DN9848E - page 49

    HELIX DN9848E Remote Control Software User Guide 49 5.3.6 Parametric Equalisatio n (PEQ Screen) For further details regarding PEQ refer to Section 7.1 of this guide. The HELIX DN9848E provides six parametric equal isation stages on each of the eight output channels. These equalise the output signal in respect of l oudspeaker and/or system character ...

  • Klark Teknik HELIX DN9848E - page 50

    HELIX DN9848E Remote Control Software User Guide 50  To set up a PEQ with Q shelving Shelving is only available on sections 1 and 6. To set up PEQ on an output channel with Q shelving, carry out the following: 1 In the PEQ screen, select the required output by pressi ng the appropriate output button just above the graph, for example, “Output 2 ...

  • Klark Teknik HELIX DN9848E - page 51

    HELIX DN9848E Remote Control Software User Guide 51 5.3.7 Compression (Dyn. Screen) Each output has an independent full range compress or to improve the audio dynami cs and/or reduce louder signal levels to avoid loudspeaker damage. The compress ors are variable ratio and can be set to a hard knee characteristic for a sharp gain reduction response ...

  • Klark Teknik HELIX DN9848E - page 52

    HELIX DN9848E Remote Control Software User Guide 52  To reset the compressor settings to default  To reset all of the compressor settings to default, press . Select Yes at the wi ndow prompt. 5.3.8 Output Limiter (Dyn. Screen) In addition to compression, each HELIX DN9848E output has a li miter to protect any attached equipment being driven i ...

  • Klark Teknik HELIX DN9848E - page 53

    HELIX DN9848E Remote Control Software User Guide 53 5.4 Monitoring the Output Signals 5.4.1 Meters - peak Each of the eight outputs has an 11-segment signal meter for monitoring internal signal clipping and output levels that may ca use dama ge to the loudspeaker equipment. The top segment (illuminated in diagram left) monitors the internal signal ...

  • Klark Teknik HELIX DN9848E - page 54

    HELIX DN9848E Remote Control Software User Guide 54 5.5 Output Muting on Selected Unit You can mute/unmute single outputs or all of the outputs simultaneously on a single unit from the DN9848 Units Home screen (see sectio n 3.4.3 on page 25): To mute a single output: Press on the output channel’s control panel; button will change to red (as in di ...

  • Klark Teknik HELIX DN9848E - page 55

    HELIX DN9848E Remote Control Software User Guide 55 6 C ONFIGURING A HELIX DN9848E U NIT 6.1 General The HELIX DN9848E provides various set up options for adapting the operation of the unit to best suit your operational requirements and pref erences, as follows: • Security features. • Naming of unit, memory, group, and input and output channels ...

  • Klark Teknik HELIX DN9848E - page 56

    HELIX DN9848E Remote Control Software User Guide 56 6.2 Unit and Memory Identification A single sh ow file will usual ly have multip le HELIX A dd-Ins eq uating to th e physical HELIX DN98 48E units in your physical set up. Each Add-In is automatically gi ven a unique address when it is added to the HELIX DN9848E RCS. To make it easier to identify ...

  • Klark Teknik HELIX DN9848E - page 57

    HELIX DN9848E Remote Control Software User Guide 57 6.3 Display Delay Options The units of measurement used to specify the delay on the input and output channels can be set as time or distance to suit user preference, as follows: • Time (milliseconds and microseconds). • Metric distance (metres). • Imperial distance (feet and in ches).  To ...

  • Klark Teknik HELIX DN9848E - page 58

    HELIX DN9848E Remote Control Software User Guide 58 6.4 Knob Mouse Direction You can change the way in which the movement of the mouse affects the rate of control knob adjustment. For example, you may wish to move th e mouse up and for coarse adjustment, and left and right for fine adjustment. There are two settings to choose from: • Up Down : Up ...

  • Klark Teknik HELIX DN9848E - page 59

    HELIX DN9848E Remote Control Software User Guide 59 6.5 PEQ Bandwidth or Q Selection You can choose to display Q (quality factor), define d as the positive ratio of centre frequency to bandwidth, as a ratio (Q) or as a bandwidth (Oct).  To select PEQ bandwidth or Q 1 From the ELGAR menu, select select Tools > Options > DN9848E . 2 In the S ...

  • Klark Teknik HELIX DN9848E - page 60

    HELIX DN9848E Remote Control Software User Guide 60 7 P ROGRAMMING EQ 7.1 Parametric Equalisation (PEQ)  To switch to an input channel’s Parametric Equalisation ( PEQ) view  Click (PEQ ) on the input c hannel’s contro l panel. The graph shows the combined EQ (black) and the resp onse of the selected PEQ section (red). There are 12 input c ...

  • Klark Teknik HELIX DN9848E - page 61

    HELIX DN9848E Remote Control Software User Guide 61  To switch to an output channel’s Parametric Equalisation (PEQ) view  Click (PEQ) on the output channel’s control panel. The graph shows the combined EQ (black) and the resp onse of the selected PEQ section (red). There are six output channel PEQ sections, which provide adju stment for f ...

  • Klark Teknik HELIX DN9848E - page 62

    HELIX DN9848E Remote Control Software User Guide 62  To view the channels on a single graph  To view any combination of the channel signals on a single graph, cli ck on either or on the DN9848 Units Home screen (see section 3.4. 3), as required. 7.2 Dynamics  To switch to an output channel’s Dynamics vie w  Click (Dyn.) button on the ...

  • Klark Teknik HELIX DN9848E - page 63

    HELIX DN9848E Remote Control Software User Guide 63 7.3 Filters  To switch to an output channel’s Filter view  Click on (Filters) on the output channel’s control panel.  To switch to another output channel’s Filter view  Click on one of the buttons (above graph) associated with required channel, for exampl e, . Target cursor: The ...

  • Klark Teknik HELIX DN9848E - page 64

    HELIX DN9848E Remote Control Software User Guide 64 8 W ORKING WITH M ULTIPLE HELIX A DD -I NS 8.1 Building your Network Remotely Working within ELGA R enables you to open a se ries of HELIX Add-Ins (HELIX DN9848E system processor devices) in a single show file to match your system. As with the physical system, the maximum numb er of devic es that ...

  • Klark Teknik HELIX DN9848E - page 65

    HELIX DN9848E Remote Control Software User Guide 65  To copy a unit’s input channel to in put channels of selected units 1 Click and then, if necessary, , to obtain the Copy Input Channels screen. 2 Click in the Source Unit field and select the unit you wish to copy the input channel from, using the  drop down list. For example, “02 KLARK ...

  • Klark Teknik HELIX DN9848E - page 66

    HELIX DN9848E Remote Control Software User Guide 66  To copy a unit’s output channel to output chan nels of selected units 1 Click and then, if necessary, , to obtain the Copy Output Channels screen. 2 Click in the Source Unit field and select the unit you wish to copy the output channel from, using the  drop down list. For example, “02 K ...

  • Klark Teknik HELIX DN9848E - page 67

    HELIX DN9848E Remote Control Software User Guide 67 9 S TORING /R ECALLING M EMORY S ETTINGS All of the memory screens in this section are accessible via the button in FastNav ® ; refer to section 3.4.1 on page 20. Note Working memory refers to the RCS memory, which contains the current show settings. 9.1 Using Working Memories  To copy the wor ...

  • Klark Teknik HELIX DN9848E - page 68

    HELIX DN9848E Remote Control Software User Guide 68  To recall a stored memory to the working memory of selected units 1 Make sure you are in the RCS Me mori es screen, press , if necessary. 2 Under Working Memories , tick the units whose working memory you wish to repl ace by the stored memory. To select/deselect al l units click or , respectiv ...

  • Klark Teknik HELIX DN9848E - page 69

    HELIX DN9848E Remote Control Software User Guide 69 9.2 Unit (Device) Memories  To copy the memories of selected de vices to selected stored memories 1 Make sure you are in the Unit Me mor ies screen, press , if necessary. 2 Under Units , tick the devices from which you wish to copy the memories. To select/deselect all uni ts click or , respecti ...

  • Klark Teknik HELIX DN9848E - page 70

    HELIX DN9848E Remote Control Software User Guide 70  Problems with copying The Unit Progress and Memory Progress fields show the progress of the reading/writing procedure. If there is a problem, for example, the units are offline, this will be detailed under the Comment column of the Units section. The diagram right shows an example of the displ ...

  • Klark Teknik HELIX DN9848E - page 71

    HELIX DN9848E Remote Control Software User Guide 71 9.3 Copy RCS Memories  To copy an RCS unit’s memory to the memories of other RCS units 1 Make sure you are in the Copy RCS Memories screen, press , if necessary 2 Select the RCS unit you are g oing to c opy the memory from using the Source Unit  drop down list, for example, “05 KLARK TEK ...

  • Klark Teknik HELIX DN9848E - page 72

    HELIX DN9848E Remote Control Software User Guide 72 10 M ANAGING G ROU PS The Input Groups and Output Groups screens allo w you to ma nage the input and output c hannels in g roups. You can set up groups, delete groups and edit group names, as requi red. By grouping input or output channels that have similar settings, you can save ti me by setting ...

  • Klark Teknik HELIX DN9848E - page 73

    HELIX DN9848E Remote Control Software User Guide 73  To change a Grouping Password 1 Go to an input or output screen by clicking on or in FastNav ® . 2 Click on . 3 In the Grouping Password window, type in the Grouping Password and click Change Pa ssword . 4 Type in new Grouping Password in the Please enter new Password field. This can be up to ...

  • Klark Teknik HELIX DN9848E - page 74

    HELIX DN9848E Remote Control Software User Guide 74 10.2 Input Groups  To add a new input group 1 Click in FastNav ® to go to the in Input Groups screen, see section 3.4.4. 2 If you are entering Input Groups and Output Groups screens in your show file for the first t ime or the groups are locked, you must first enter a passwo rd. 3 Click . 4 Ti ...

  • Klark Teknik HELIX DN9848E - page 75

    HELIX DN9848E Remote Control Software User Guide 75 7 Tick the boxes of the input channels you wish to group together. 8 Click . A form pops up that allows you to copy data from one channel to another (using the same set of options as the Copy Channels pages earlier in t his do cument) . Depending on the type of group, various options will be allow ...

  • Klark Teknik HELIX DN9848E - page 76

    HELIX DN9848E Remote Control Software User Guide 76  To change the settings of an input group 1 Select the input group that you wish to change the settings of by cli cking on its panel below the Input Groups button in FastNav ® , for example, . 2 To change the input group’s settings, cli ck , or to got to the required screen (see diagram bel ...

  • Klark Teknik HELIX DN9848E - page 77

    HELIX DN9848E Remote Control Software User Guide 77  To add channels to an existing input group 1 Select the input group that you wish to add the ch annels to by clicking on its panel below the Input Groups button in FastNav ® , for example, . 2 In the left-hand section of the screen, tick the input channels that you wish to add to the input gr ...

  • Klark Teknik HELIX DN9848E - page 78

    HELIX DN9848E Remote Control Software User Guide 78 10.3 Output Groups  To add a new output group 1 Click in FastNav ® to go to the in Output Groups screen, see section 3.4.5. 2 If you are entering Input Groups and Output Groups screens in your show file for the first t ime or the groups are locked, you must first enter a passwo rd, see section ...

  • Klark Teknik HELIX DN9848E - page 79

    HELIX DN9848E Remote Control Software User Guide 79 7 Tick the boxes of the output channels you wish to group together. 8 Click . A form pops up that allows you to copy data from one channel to another (using the same set of options as the Copy Channels pages earlier in t his do cument) . Depending on the type of group, various options will be allo ...

  • Klark Teknik HELIX DN9848E - page 80

    HELIX DN9848E Remote Control Software User Guide 80  To change the settings of an output group 1 Select the output group that you wish to change the settings of by clicki ng on its panel below the Output Groups button in FastNav ® , for example, . 2 To change the output group’s settings, cli ck , , or to go to the required screen (see diagram ...

  • Klark Teknik HELIX DN9848E - page 81

    HELIX DN9848E Remote Control Software User Guide 81  To add channels to an existing output group 1 Select the output group that you wish to add the ch annels to by clicking on its panel below the Output Groups button in FastNav ® , for example, . 2 In the left-hand section of the screen, tick the output channels that you wish to add to the outp ...

  • Klark Teknik HELIX DN9848E - page 82

    HELIX DN9848E Remote Control Software User Guide 82 11 U SING HELIX DN9848E RCS TO C ONTROL A P ROCESSING S YSTEM 11.1 Overview To control a system, the laptop/PC running HELIX DN9848E RCS is connected to one of the HELIX DN9848E HELIX units. The laptop/PC then assumes co ntrol of the HELIX units’ system. The followi ng options for connecting the ...

  • Klark Teknik HELIX DN9848E - page 83

    HELIX DN9848E Remote Control Software User Guide 83 11.2.2 Connecting the HELIX DN9848E units to an Ethernet switch or hub The diagram below shows each HELIX DN9848E unit directly connected to an Ethernet switch or hub, which is t hen con nected top a lap top/PC. 11.3 Ethernet Connection For familiarisation purposes, a basic Ethernet connection may ...

  • Klark Teknik HELIX DN9848E - page 84

    HELIX DN9848E Remote Control Software User Guide 84 11.3.2 Ethernet connection – wireless option The system set up for the wireless option Ethernet connection is via an Ethernet cable. One end is connected to the network socket of the wireless access point. The other end i s connected to either an Ethernet socket on one of the HELIX DN9848E units ...

  • Klark Teknik HELIX DN9848E - page 85

    HELIX DN9848E Remote Control Software User Guide 85 2 In the System Configuration window, select Routing from the Communications option. If necessary, click to expand the Communications category. 3 Click Add Port . 4 Select Ethernet Port from the Port Type  drop down list. 5 Type in unique port name (up to 12 characters), for example, “Unit 1? ...

  • Klark Teknik HELIX DN9848E - page 86

    HELIX DN9848E Remote Control Software User Guide 86 6 Select the IP address of the HELIX DN9848E unit you wish to connect to this port, for example, “10.20.100.61”. 7 Make sure Echo is set to Generic Echo Off . 8 Click OK to accept port change, or Cancel to decline. 9 Assign port to device by selecti ng device in List of Devices and selecting p ...

  • Klark Teknik HELIX DN9848E - page 87

    HELIX DN9848E Remote Control Software User Guide 87 IP Addressing To uniquely identify every device, Ethernet connect ions use standard IP addresses compri sing four 0-255 segments presented i n dot notation, for example, 192.16 8.1.16. To accommodate widel y varying sizes of system, including those with sub-systems, the segments can be used in sli ...

  • Klark Teknik HELIX DN9848E - page 88

    HELIX DN9848E Remote Control Software User Guide 88  To configure an Access Point and wi reless card (wireless set up only): As set up procedures vary between the commercially available Access Points - and your Access Point may have a Se t Up Wizard - only esse ntial guid elin es can be given here. (Some Access Points store their configuration d ...

  • Klark Teknik HELIX DN9848E - page 89

    HELIX DN9848E Remote Control Software User Guide 89 B Wireless Card 2 Open your laptop/PC’s Control Panel and locate and open the Wireless Network Connection Properties dialogue box. If your wireless card is set up to use Windows to configure its wireless systems, a screen similar to that shown left is presented that has a Wireless Networks tab. ...

  • Klark Teknik HELIX DN9848E - page 90

    HELIX DN9848E Remote Control Software User Guide 90 8 The Access Point SSID should now appear in the lower Preferred Networks list. If necessary, move the network SSID to the top of the list, using the Move up button, so that Windows automatically connects to it in preference to other available networks. 9 Highlight th e SSID in the lowe r list and ...

  • Klark Teknik HELIX DN9848E - page 91

    HELIX DN9848E Remote Control Software User Guide 91 11.3.4 Fault Finding Tips The following tips cover some of the more likely erro rs in an Ethernet set up that will cause ELGAR to report a failure in establishing a connection wi th the HELIX system. If none of these tips solve the problem, please refer to your LAN administrator or the fault findi ...

  • Klark Teknik HELIX DN9848E - page 92

    HELIX DN9848E Remote Control Software User Guide 92 11.4 Serial Connection (Option) There is an option to control your system remo tely from a laptop PC via an RS-232 connect ion. 11.4.1 Serial connection details The system set up for serial connection is illustrated below. 11.4.2 Connection Procedure The HELIX DN9848E RCS laptop/PC is connected to ...

  • Klark Teknik HELIX DN9848E - page 93

    HELIX DN9848E Remote Control Software User Guide 93 4 Open ELGAR by clicking on the ELGAR desktop icon. 5 Select File > Open from the ELGAR menu to locate and open the KTG show file containing the HELIX DN9848E unit settings. 6 From the ELGAR menu, select Tools > Options . 7 In the System Configuration window, select Routing from the Communic ...

  • Klark Teknik HELIX DN9848E - page 94

    HELIX DN9848E Remote Control Software User Guide 94 11 Select Helix Serial Port from the Port Type  drop down list. 12 Rename the port name in the Port Name field. 13 Cli ck OK . The new port appear s in the Communications Ports list, under its new name. 14 Assi gn the port name to the device by selecting the port and device from the Communicati ...

  • Klark Teknik HELIX DN9848E - page 95

    HELIX DN9848E Remote Control Software User Guide 95 11.5 The System Configuration Window This section details only the HELIX DN9848E RCS-specific functions and any ELGAR updat es incorporated for this new software. 11.5.1 Finding ports and device names The area highlighted in the diagram, which contains the Find Ports , Find Device Names and Cancel ...

  • Klark Teknik HELIX DN9848E - page 96

    HELIX DN9848E Remote Control Software User Guide 96  To find new devices attached to your PC 1 In the System Configuration window, click on Find Device Names . 2 Click Yes . The status bar under the Cancel button shows the progress of device polling and the current port being polled is sho wn unde r the List of Devices . Any new device name will ...

  • Klark Teknik HELIX DN9848E - page 97

    HELIX DN9848E Remote Control Software User Guide 97 The Ethernet Port screen (shown below) allows you to: • Change the port name in the Port Name field. • Select the appropriate IP address from the IP Address  drop down list. • Identify an Ethernet port, whose allocated number is shown in the Port field. This port number, not to be confuse ...

  • Klark Teknik HELIX DN9848E - page 98

    HELIX DN9848E Remote Control Software User Guide 98 12 A PPENDICES 12.1 Glossary of Term s and Abbreviations A Add-In Product control software, such as HELIX RCS, which works under the ELGAR Library Manager Shell. B Bandwidth In EQ, the width of a band comprising a range of frequencies that will be boosted or cut above and below a selected centre f ...

  • Klark Teknik HELIX DN9848E - page 99

    HELIX DN9848E Remote Control Software User Guide 99 R RCS Abbreviation for remote control software. RS-232 Abbreviation for Recommended Standard 232. Also known as RS-232C, the RS-232 is the standard for asynchronous serial-port transfers set by the Electronic Industries Alliance (EIA). The physical interface has one wire used as the ground wire, w ...

  • Klark Teknik HELIX DN9848E - page 100

    HELIX DN9848E Remote Control Software User Guide 100 12.2 Remote Control Connection Options This section gives the availabl e options for connecting DN9848E and DN9848 units, and also HELIX DN9340, DN9340E, DN9344 and D N9344E units, to enable remote control via a laptop or PC. All units in a system must be running the same protoc ol version. The p ...

  • Klark Teknik HELIX DN9848E - page 101

    HELIX DN9848E Remote Control Software User Guide 101 12.2.2 Multiple-unit Ethernet connections  To connect any Ethernet units in an Ethernet system This fast Ethernet-only system can incorporate the Ethernet units in any combination. Connect the units using Ethernet cable, using one of the options i n Section 11.2. The first unit is connected to ...

  • Klark Teknik HELIX DN9848E - page 102

    HELIX DN9848E Remote Control Software User Guide 102  To connect Ethernet and non-Ethernet units in an Ethernet/serial system The PC is connected to the first Ethernet unit using one of the options in Secti on 11.3. The Ethernet units are connected together usi ng one of the options in Section 11.2. The last Ethernet unit is connected to a Lantr ...

  • Klark Teknik HELIX DN9848E - page 103

    HELIX DN9848E Remote Control Software User Guide 103 12.2.3 Multiple-unit serial connections  To connect a combination of non- Ethernet units serial-to-RS-485 Connect any combination of non-Ethernet units in a daisy chain configuration, using serial RS-485 cable. Connect the first unit to the PC using any of the methods shown in Secti on 12.2.1. ...

  • Klark Teknik HELIX DN9848E - page 104

    HELIX DN9848E Remote Control Software User Guide 104 12.2.4 Ethernet and serial  To connect Ethernet and non-Ethernet uni ts in a dual Ethernet-serial system In this dual system the laptop/PC is connected to the Ethernet units via Ethernet and non-Ethernet units via serial/USB. In the Ethernet system , connect the Ethernet units using Ethernet c ...

  • Klark Teknik HELIX DN9848E - page 105

    HELIX DN9848E Remote Control Software User Guide 105 12.3 Setting up the Lant ronix UDS1100 Converter 12.3.1 Configuring the Lantronix UDS1100 Please note that the instructions gi ven here relate to the Lantronix Device Installer V3.6 which has the advantage of automatically locati ng your UDS1100, even if the factory set IP subnet addre ss does no ...

  • Klark Teknik HELIX DN9848E - page 106

    HELIX DN9848E Remote Control Software User Guide 106 8 Highlight your d evice in th e device list and double-cli ck to access the Device Details , Web Configuration and Telnet Configuration tabs. 9 Switch to the Web Configuration tab and click Go to connect to the UDS1100’s web configuration pages (shown below). 10 Under the Channel 1 heading o n ...

  • Klark Teknik HELIX DN9848E - page 107

    HELIX DN9848E Remote Control Software User Guide 107 12 Click Apply Settings to appl y the changes; you will see the “Please wait …” message while the unit saves the changes and reboots. 13 Close the Device Installer by selecting File > Exit or by clicking on in the top right-hand corner of the window. 12.3.2 Connecting the system equipmen ...

  • Klark Teknik HELIX DN9848E - page 108

    HELIX DN9848E Remote Control Software User Guide 108 3 Connect the UDS1100 Converter as follows: Direct: Use CAT5 cross over cable to connect the UDS1100 RJ-45 port to the laptop/PC RJ- 45 port. LAN: Use CAT5 cable to connect the RJ-45 port on the UDS 1100 to its network connection point. Similarly, use CAT5 cable to conne ct the laptop/PC RJ-45 po ...

  • Klark Teknik HELIX DN9848E - page 109

    HELIX DN9848E Remote Control Software User Guide 109 12.4 Mix Templates for Routing Pages The following subsections show the standard mix templ ate settings selectable i n the routing pages; see section 5.3.2. 12.4.1 Manual Mix (Routing Reset) 12.4.2 2 X 2 Way Crossover ...

  • Klark Teknik HELIX DN9848E - page 110

    HELIX DN9848E Remote Control Software User Guide 110 12.4.3 2 X 4 Way Crossover 12.4.4 2 X 3 Way Crossover plus 2 Aux 12.4.5 1 X 5 Way Crossover plus 3 Aux ...

  • Klark Teknik HELIX DN9848E - page 111

    HELIX DN9848E Remote Control Software User Guide 111 12.4.6 1 X 6 Way Crossover plus 2 Aux 12.4.7 4 X Bi-Amp 12.5 Presets The DN9848 is supplied compl ete with presets that can be copied but not edited. The D N9848E is not supplied with these preset s. If DN9848E users wish to use these presets, they are to be found on the RCS host PC as: C:Progra ...

Manufacturer Klark Teknik Category Garage Door Opener

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