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Manual IBM 390E

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  • IBM 390E - page 1

    S37L-5153-01 IBM Mobile Systems ThinkPad 390E (2626) Hardware Maintenance Manual March 1999 ...

  • IBM 390E - page 2

    Before using this information and the product it supports, be sure to read the general information under “Read This First” on page 19. First Edition (March 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPO- RATION PROVIDE ...

  • IBM 390E - page 3

    About This Manual This manual contains service and reference information for IBM ThinkPad 390E (2626) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows:  The Introduction section provides general information, guidelines, and safety information r ...

  • IBM 390E - page 4

    Related Publications The following product publications are available through IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMM Volume 1: Laptop, Note- book, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) 30H2356, S82G-1501- ...

  • IBM 390E - page 5

    Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615) Advanced Diagnostics Diskette 33G9361, S33G-9361 ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette A211000, GA21-1000 ThinkPad 365 (2625) Advanced Diagnostics Diskette 76H7578, S30H-2498 ...

  • IBM 390E - page 6

    vi ThinkPad 390E ...

  • IBM 390E - page 7

    Contents Introduction . . . . . . . . . . . . . . . . . . . 1 Important Service Information ........... 1 How to Use Error Messages .......... 2 How to Read POST Error Messages ...... 2 Drive and Diskette Compatibility Matrix ....... 3 Safety Notices (Multi-lingual Translations) ..... 4 Safety Information . . . . . . . . . . . . . . . . 11 General ...

  • IBM 390E - page 8

    Flash UUID . . . . . . . . . . . . . . . . . . 49 Running the Diagnostics .............. 5 0 PC Doctor System Diagnostics ......... 5 1 FRU Removals and Replacements ......... 6 0 FRU Service Procedures ............ 6 1 Battery ASM . . . . . . . . . . . . . . . . . . 62 Hard Disk Drive ................ 6 3 Combo Bay . . . . . . . . . . . . . . . . ...

  • IBM 390E - page 9

    Service Tools . . . . . . . . . . . . . . . . 118 Notices . . . . . . . . . . . . . . . . . . . . . 119 Trademarks . . . . . . . . . . . . . . . . . . 119 Contents i x ...

  • IBM 390E - page 10

    x ThinkPad 390E ...

  • IBM 390E - page 11

    Introduction Important Service Information Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem con- nection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance i ...

  • IBM 390E - page 12

    Attention A customized setup configuration (other than default settings) may exist on the computer you are servicing. Running Automatic Configuration may alter those set- tings. Note the current configuration settings (using the View Configuration option) and verify that the set- tings are in place when service is complete. Hard Disk Drive Replacem ...

  • IBM 390E - page 13

    Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive Identifying Mark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives. The fol ...

  • IBM 390E - page 14

    Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is power ...

  • IBM 390E - page 15

    Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regu- lations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition ...

  • IBM 390E - page 16

    Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignit ...

  • IBM 390E - page 17

    Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts ...

  • IBM 390E - page 18

    Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage à cristaux liquides se brise et que vous recevez dans les yeux o ...

  • IBM 390E - page 19

    Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der ...

  • IBM 390E - page 20

    Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant ...

  • IBM 390E - page 21

    Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety:  Observe good housekeeping in the area of the machines during and after maintenance.  When lifting any heavy object: 1. Ensure you can s ...

  • IBM 390E - page 22

    Electrical Safety Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live elec- trical currents. Many customers have, near their equipment, rubber floor mats that contain small c ...

  • IBM 390E - page 23

     Regularly inspect and maintain your electrical hand tools for safe operational condition.  Do not use worn or broken tools and testers.  Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.  Always look carefully for possible hazards in your work area. Examples of these hazards are mo ...

  • IBM 390E - page 24

    The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. ...

  • IBM 390E - page 25

    Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated cir- cuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the ...

  • IBM 390E - page 26

    Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations ...

  • IBM 390E - page 27

    El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class ...

  • IBM 390E - page 28

    18 ThinkPad 390E ...

  • IBM 390E - page 29

    ThinkPad 390E Hardware Maintenance Manual Read This First Before you go to the checkout guide, be sure to read this section. Important Notes  Only certified trained personnel should service the computer.  Read the entire FRU service procedures before replacing any FRUs.  Use new nylon-coated screws when you replace FRUs.  Be extremely c ...

  • IBM 390E - page 30

    7. Failing FRU name and part number 8. Machine type, model number and serial number 9. Customer's name and address Before checking problems with the computer, determine whether or not the damage applies to the warranty by referring to the following: Note for Warranty: During the warranty period, the cus- tomer may be responsible for repair cos ...

  • IBM 390E - page 31

    2. Remove the battery pack and AC Adapter. 3. Remove the backup battery (RTC) for 20 minutes or use a screwdriver to touch the backup battery (RTC) for 1 second. 4. Put back the backup battery (RTC). 5. Power on the computer and wait until POST ends. 6. Verify that the password prompt does not appear.  Supervisor and HDD passwords: The Superviso ...

  • IBM 390E - page 32

    Product Overview The following shows an overview of the system features of the ThinkPad 390E computer. Feature Description Processor  Intel** Mobile Pentium** II processor 300 MHz, L2 cache  Intel** Mobile Pentium** II processor 333 MHz, L2 cache  Intel** Mobile Celeron** processor 300 MHz, L2 cache Bus architecture PCI Bus Memory 2 DIMM s ...

  • IBM 390E - page 33

    Feature Description I/O ports  External monitor  Headphone/line-out  Line-in  Microphone-in  Mouse/keyboard  Parallel  Serial  USB  RJ11  Video-out Infrared transfer IrDA 1.1 Internal modem 56Kbps (depends on the model) PCI PC Card (PCMCIA) One Type III or two Type II CardBus, ZV port support AC Adapter 56-Watt type Th ...

  • IBM 390E - page 34

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently of the operating system. The operating system obtains the status through the system management interface to control the system. Fn + Result F2 Fuel-Gauge display on and off F3 Standby mode F4 Suspe ...

  • IBM 390E - page 35

    Status Indicators The system status LED indicators show the current com- puter status. The following shows the location of each indi- cator symbol and the meaning of each indicator. Symbol Color Meaning (1) Battery status Green Enough battery power remains for operation. Blinking orange The battery pack needs to be charged Orange The battery pack i ...

  • IBM 390E - page 36

    Symbol Color Meaning (5) Caps lock Green Caps Lock mode is enabled. All alphabetic characters (A-Z) are entered in capital letters without the Shift key being pressed. You enable or disable the Caps Lock mode by pressing the Caps Lock key. (6) Scroll lock Green Scroll Lock mode is enabled. The Arrow keys can be used as screen-scroll function keys. ...

  • IBM 390E - page 37

    Checkout Guide Use the following procedure as a guide for computer prob- lems. Besides the checkout tests described in this section, there are other items you can test for using the PC Doctor diagnostics program. See “PC Doctor System Diagnostics” on page 51 for details. Note: The diagnostic tests are intended to test only IBM products. Non-IBM ...

  • IBM 390E - page 38

    Audio Checkout Do as follows: 1. Boot from and start PC Doctor. (See “PC Doctor System Diagnostics” on page 51 for details.) 2. Select Interactive Tests . 3. Select Internal Speaker . If no sound is played, replace the speaker or the system board. 4. Select Stereo Speaker . If no music is played, replace the speaker or the system board. Diskett ...

  • IBM 390E - page 39

    3. Select CD-ROM/DVD Test . 4. Follow the instructions in the message window. If an error occurs, reseat the connector on the system board. If the error still remains: 1. Reseat the Combobay ASM. 2. Reseat the CD-ROM ASM. 3. Replace the CD-ROM ASM. 4. Replace the Combobay Interposer card ASM. 5. Replace the system board. Fan ASM Checkout To check t ...

  • IBM 390E - page 40

    Keyboard and Auxiliary Input Device Checkout Note: Remove the external keyboard if the internal key- board is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the con- nector. If the keyboard cable connection is correct, run ...

  • IBM 390E - page 41

    Memory Checkout DIMM are available for increasing memory capacity. Memory errors might stop system operation, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: 1. Boot from and start PC Doctor. (See “PC Doctor System Diagnostics” on page 51 for details.) 2. Select Memory Test - Full a ...

  • IBM 390E - page 42

    Modem Board Checkout Do the following to isolate the problem to the system internal modem: 1. Boot from and start PC Doctor. (See “PC Doctor System Diagnostics” on page 51 for details.) 2. Select Diagnostics . 3. Select Other Devices . 4. Run Modem Loopback Test and Modem Dialtone/DTMF Test . 5. Follow the instructions in the message window. 6. ...

  • IBM 390E - page 43

    Power System Checkout To verify the symptom of the problem power on the com- puter using each of the following power sources: 1. Remove the battery ASM. 2. Connect the AC Adapter and check that power is sup- plied. 3. Disconnect the AC Adapter and install the charged battery ASM; then check that power is supplied by the battery ASM. If you suspect ...

  • IBM 390E - page 44

    Checking the Operational Charging: To check operational charging, use a discharged battery pack (Battery ASM) or a Battery ASM that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the Battery ASM and let it return to room temperatur ...

  • IBM 390E - page 45

    TrackPoint Checkout If the external mouse is connected, the TrackPoint does not work. In this case, please detach the external mouse to check the TrackPoint. If this does not correct the TrackPoint problem, continue with the following. After you use the TrackPoint, the pointer drifts on the screen for a short time. This self-acting pointer movement ...

  • IBM 390E - page 46

    Power Management Features Three power management modes are available in the com- puter system to reduce power consumption and to prolong battery life. Standby Mode: In standby mode, the following occurs:  The LCD backlight turns off.  The audio amplifier turns off. (Fn+F3) Events that cause the computer to enter standby mode:  Standby mode ...

  • IBM 390E - page 47

    The computer also exits suspend mode when timer condi- tions are satisfied for entering hibernation mode. Hibernation Mode: For Windows NT or OS/2 users: A Windows NT or OS/2 user cannot create a hibernation file in a Windows NT or OS/2 system that uses the NTFS/HPFS format system. If you want to use hibernation mode, you should reinstall Windows N ...

  • IBM 390E - page 48

     Click on Enable Hibernation .  Click on OK . Note: If you change the memory size, you need to recreate the hibernation file or partition. For partition-based hibernation, use the hibernation utility to delete the partition first before creating a new one. 38 ThinkPad 390E ...

  • IBM 390E - page 49

    Symptom-to-FRU Index The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the FRU/Action columns. If a FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-de ...

  • IBM 390E - page 50

    Numeric Error Codes The following is a list of the message that the BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been config- ured. Following the list are explanations of the messag ...

  • IBM 390E - page 51

    Symptom/Error FRU/Action in Sequence 0250 System battery is dead — Replace and run SETUP Replace backup battery (RTC) and run BIOS Setup Utility to reconfigure the system time, then reboot the system. 0251 System CMOS checksum bad — Default con- figuration used 1. Backup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then re ...

  • IBM 390E - page 52

    Symptom/Error FRU/Action in Sequence 02F5 DMA Test Failed 1. DIMM 2. CPU card 3. System board 02F6 Software NMI Failed 1. DIMM 2. CPU card 3. System board 02F7 Fail-Safe Timer NMI Failed 1. DIMM 2. CPU card 3. System board 42 ThinkPad 390E ...

  • IBM 390E - page 53

    Error Messages Symptom/Error FRU/Action in Sequence Device Address Con- flict 1. Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. System board Allocation Error for: device 1. Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. System board Failing Bits: nnnn 1. DIMM 2. BIOS ROM 3. System board Invalid System C ...

  • IBM 390E - page 54

    Symptom/Error FRU/Action in Sequence No beep during POST but system runs correctly. Speaker LCD-Related Symptoms Symptom/Error FRU/Action in Sequence LCD backlight not working LCD too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted 1. Reseat the LCD connector. 2. Check the LCD inverter ID 3. LCD FPC ASM 4. LCD inverter 5. LCD ...

  • IBM 390E - page 55

    Symptom/Error FRU/Action in Sequence The system will not power on. 1. Battery ASM 2. AC Adapter 3. DC/DC & Charger board ASM 4. System board The system will not power off. 1. Press and hold the power switch for more than 4 seconds 2. DC/DC & Charger board ASM 3. System board Battery can't be charged.  Battery  DC/DC & Charger ...

  • IBM 390E - page 56

    Symptom/Error FRU/Action in Sequence Battery fuel-gauge does not go higher than 90%. 1. Remove Battery ASM and let it cool for 2 hours. 2. Refresh battery (continue using battery in BIOS Setup mode until power off, then charge battery). 3. Battery 4. DC/DC & Charger board 5. System board System configuration does not match the installed devices ...

  • IBM 390E - page 57

    3. If any error is detected, replace the FRU shown by the FRU code.. Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. F ...

  • IBM 390E - page 58

    CE Utility Program Diskette Note: You can download the CE Utility Program Diskette from the IBM website. Setting the LCD Panel ID There is an EEPROM in the inverter which stores its sup- ported LCD type ID code. If you replace a LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated. Fol ...

  • IBM 390E - page 59

    Writing the RFID Data The EEPROM on the system board contains the system unit serial number and the system board serial number. When you replace the system board, restore the system unit serial number using the RFID Utility in the ThinkPad CE Utility Diskette. The serial number label is attached to the computer. This utility allows you to  add S ...

  • IBM 390E - page 60

    Running the Diagnostics PC Doctor for DOS is used to perform diagnostics on the ThinkPad 390E. 50 ThinkPad 390E ...

  • IBM 390E - page 61

    PC Doctor System Diagnostics Note: Some test items require tools as shown below:  FDD: Erasable 2HD diskette  Parallel: Wrap plug (P/N: 72X8546)  Serial: Wrap plug (P/N: 72X8546)  PCMCIA: PC test card (P/N: 35G4703)  CD-ROM: Any data and audio CDs  ThinkPad 390E PC Doctor for DOS Diskettes 1 and 2 (available from the website)  ...

  • IBM 390E - page 62

    PC Doctor Diagnostics Error Codes and Messages: The following table does not include user- initiated aborts, which display the error type 195. Error Code 0-199 FRU/Action in Sequence:  Backup battery (RTC)  System board Error Code 1-1 to 1-260 FRU/Action in Sequence:  System board Error Code 1-286 to 1-300 FRU/Action in Sequence:  Check ...

  • IBM 390E - page 63

    Error Code 5-16 to 15-36 FRU/Action in Sequence:  System board Error Code Test(s) Message 5-16 Video Memory pattern failed 5-24 Video Video page test failed 5-26 Video Register failed 5-199 Video Could not initialize mode 13H for register test 11-2 COM Timeout sending 11-13 COM LCR/MCR fail 11-14 COM Internal loopback 11-15 COM External loopback ...

  • IBM 390E - page 64

    Error Code 18-1 to 18-27 FRU/Action in Sequence:  PCMCIA holder  System board Error Code 20-1 to 71-41 FRU/Action in Sequence:  System board Error Code Test(s) Message 18-1 PCMCIA No PCMCIA detected 18-5 PCMCIA Incorrect PCMCIA version 18-9 PCMCIA Incorrect number of sockets 18-24 PCMCIA Index register failed 18-27 PCMCIA Socket configurat ...

  • IBM 390E - page 65

    Error Code 75-1 FRU/Action in Sequence:  DC-DC & BATT board ASM  System board Error Code 89-250 to 89-294 FRU/Action in Sequence:  Reload BIOS default setting  CPU card  System board Error Code 170-1 to 175-198 FRU/Action in Sequence:  System board Error Code Test(s) Message 75-1 ACCHARGER AC Charger not sup- ported Error Code ...

  • IBM 390E - page 66

    Error Code 175-199 FRU/Action in Sequence:  Fan ASM  System board Error Code 175-250 to 185-262 FRU/Action in Sequence:  System board Error Code Test(s) Message 175-199 FAN Fan test failed Error Code Test(s) Message 175-250 LM75/ Max1617 Interrupt condition detected 185-1 RFID/ ALERTPACK Asset ID not supported SMBUS not detected (if not re ...

  • IBM 390E - page 67

    Error Code 201-1 to 201-198 FRU/Action in Sequence:  DIMM  System board Error Code 202-1 to 202-18 FRU/Action in Sequence:  System board Error Code 206-16 to 206-290 FRU/Action in Sequence:  Reseat diskette drive cable  Diskette drive (FDD ASM)  System board Error Code Test(s) Message 201-1 DIMM No SMBus detected (iFailNoSmbus=1) ...

  • IBM 390E - page 68

    Error Code 215-1 to 215-254 FRU/Action in Sequence:  Reseat CD-ROM cable  CD-ROM drive  System board Error Code 217-14 to 217-262 FRU/Action in Sequence:  Reload BIOS default setting  Hard disk connector  Hard disk drive Error Code 301-250 to 301-266 FRU/Action in Sequence:  Reseat keyboard connector  Keyboard  System boa ...

  • IBM 390E - page 69

    Error Code 304-1 to 304-199 FRU/Action in Sequence:  Battery pack  DC-DC & BATT board ASM  System board Error Code 415-1 to 415-250 FRU/Action in Sequence:  Reseat Modem card  Modem card  System board Error Code Test(s) Message 304«1 BATTERY No battery installed No battery detected 304«199 BATTERY General battery failure Err ...

  • IBM 390E - page 70

    FRU Removals and Replacements This section contains information about removals and replacements.  Do not damage any parts. Only certified and trained personnel should service the computer.  The arrows in this section show the direction of move- ment to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order ...

  • IBM 390E - page 71

    LCD FRU Replacement Notice: The TFT LCD for the notebook computer contains over 2,359,296 thin- film transistors (TFTs). A small number of missing, discol- ored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, dis ...

  • IBM 390E - page 72

    Battery ASM To remove the Battery ASM, press the latch to release, then pull out the Battery ASM. Reverse the steps described above when installing a new battery pack. 62 ThinkPad 390E ...

  • IBM 390E - page 73

    Hard Disk Drive Warning  Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the drive.  Before removing the drive, have the user make a backup copy of all the information on the drive if pos- sible.  Never remove the dr ...

  • IBM 390E - page 74

    Combo Bay To remove the Combo Bay, press and hold the lock to release, then slide out the Combo Bay module to remove. Diskette Drive (FDD ASM) To remove the Diskette Drive (FDD ASM): 1. Remove the four screws securing the Diskettte Drive (FDD ASM) as shown. 2. Disconnect the Diskette Drive (FDD ASM) cable from the connector. 3. Slide out the Disket ...

  • IBM 390E - page 75

    CD-ROM ASM To remove the CD-ROM ASM: 1. Remove the four screws securing the CD-ROM ASM. 2. Carefully slide out the CD-ROM ASM to remove. Step Size (Quan- tity) Head & Color Torque 1 M2.5x 4L (4) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. ThinkPad 390E 65 ...

  • IBM 390E - page 76

    Combo Bay FPC To remove the Combo Bay FPC: 1. Remove the two screws securing the Combo Bay FPC. 2. Carefully disconnect the Combo Bay FPC from the connector. Step Size (Quan- tity) Head & Color Torque 1 M2.5x 3.5L (2) Pan head, black 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 66 ThinkPad 390E ...

  • IBM 390E - page 77

    Hard Disk Adapter Combo Bay ASM To remove the second hard disk drive from the hard disk drive adapter: 1. Remove the two screws of the Combo Bay adapter. 2. Slide the hard disk drive out and up to remove. Step Size (Quan- tity) Head & Color Torque 1 M3 x 5L (2) Pan head, black 1.6 kgf-cm Note: Make sure you use the correct screw for replacement ...

  • IBM 390E - page 78

    Modem Card  “Battery ASM” on page 62 To remove the modem card: 1. Use a flat-bladed screwdriver to remove the screw on the modem door. 2. Carefully release the latches on both sides of the modem card. 3. Gently pull out the cable from the connector to remove the modem card. Step Size (Quan- tity) Head & Color Torque 1 M2 x 18L (1) Pan he ...

  • IBM 390E - page 79

    Backup Battery (RTC)  “Battery ASM” on page 62  “Modem Card” on page 68 Safety Notice 4: Translation on page 7 The backup battery is a lithium battery and can cause a fire, an explosion, or severe burns. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell ...

  • IBM 390E - page 80

    Keyboard  “Battery ASM” on page 62  “Hard Disk Drive” on page 63 To remove the keyboard: 1. Use a flat-bladed screwdriver to release the latches to lift the middle cover away. 2. Remove the two screws securing the keyboard. 3. Lift the keyboard up to expose the keyboard con- nector. Step Size (Quan- tity) Head & Color Torque 3 M2 ...

  • IBM 390E - page 81

    4. Use a flat-bladed screwdriver to release the cable from the connector. 5. Remove the keyboard from the lower case. ThinkPad 390E 71 ...

  • IBM 390E - page 82

    LED Board  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Keyboard” on page 70 To remove the LED board: 1. Remove the screw securing the LED board then dis- connect the LED cable from the connector. 2. Lift the LED board. Step Size (Quan- tity) Head & Color Torque 2 M2 x 4L (1) Flat head, silver 2.0 kgf-cm Note: M ...

  • IBM 390E - page 83

    Upper Heatsink  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Keyboard” on page 70 Step Size (Quan- tity) Head & Color Torque 1 M2.5 x 18L (3) Pan head, black 2.0 kgf-cm 2 M2 x 18L (3) Pan head, black 2.0 kgf-cm 3 M2 x 4L (4) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. ...

  • IBM 390E - page 84

    PCMCIA Slots  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Keyboard” on page 70  “Upper Heatsink” on page 73 To remove the PCMCIA slots: 1. Remove the three screws securing the PCMCIA slot board. 2. Use a flat-bladed screwdriver to disconnect the PCMCIA card from the connector. 3. Carefully remove the PCMCIA ...

  • IBM 390E - page 85

    CAUTION: When reassembling this section of the machine, the upper heatsink must be reassembled first before the PCMCIA slots. CPU Board  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Keyboard” on page 70 Use a stick to remove the CPU board. ThinkPad 390E 75 ...

  • IBM 390E - page 86

    LCD Panel ASM  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Keyboard” on page 70 To remove the LCD Panel ASM: 1. Remove the two screws securing the LCD FPC cable. 2. Remove the LCD FPC cable. 3. Disconnect the LCD FPC cable from the lower case (12.1"). Disconnect the LCD FPC cable and LVDS board (13.3" and ...

  • IBM 390E - page 87

    Step Size (Quan- tity) Head & Color Torque 2 M2.5 x 10L (1) M2 x 4L (1) Pan head, silver Pan head, black 12.1"L 1.6 kgf«cm 12.1"R 1.6kgf-cm 2 M2.5 x 18L (1) M2 x 10L (1) Pan head, silver Pan head, silver 13.3" and 14.1" L:1.6 kgf-cm R:1.6 kgf-cm 3 M2.5 x 6L (4) Flat head, black 3.5 kgf-cm Note: Make sure you use the correct ...

  • IBM 390E - page 88

    Upper Cover ASM  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “LCD Panel ASM” on page 76 To remove the upper case: 1. Remove the screws from the upper cover ASM. 2. Turn the notebook over. T ...

  • IBM 390E - page 89

    3. Use a flat-bladed screwdriver to remove the latch. 4. Disconnect the cable from the main unit. Now you can remove the upper cover ASM from the base cover ASM. Step Size (Quan- tity) Head & Color Torque 3 M2.5 x 6L (1) Flat head, black 2.0 kgf-cm 4 M2.5 x 18L (3) Pan head, black 2.0 kgf-cm Note: Make sure you use the correct screw for replace ...

  • IBM 390E - page 90

    IMM Lower Heatsink ASM  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “CPU Board” on page 75  “LCD Panel ASM” on page 76  “Upper Cover ASM” on page 78 To remove the IMM lower he ...

  • IBM 390E - page 91

    Fan ASM  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “CPU Board” on page 75  “LCD Panel ASM” on page 76  “Upper Cover ASM” on page 78  “IMM Lower Heatsink ASM” on page ...

  • IBM 390E - page 92

    Step Size (Quan- tity) Head & Color Torque 1 M2 x 4L (1) Flat head, silver 1.6 kgf-cm 2 M2.5 x 3.5L (2) Flat head, black 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 82 ThinkPad 390E ...

  • IBM 390E - page 93

    Power Latch, IR Board, and DC-DC & BATT Board  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “CPU Board” on page 75  “LCD Panel ASM” on page 76  “Upper Cover ASM” on page 78 ...

  • IBM 390E - page 94

    System Board  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “CPU Board” on page 75  “LCD Panel ASM” on page 76  “Upper Cover ASM” on page 78  “IMM Lower Heatsink ASM” on ...

  • IBM 390E - page 95

    Combo Bay Interposer Board  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LED Board” on page 72  “Upper Heatsink” on page 73  “CPU Board” on page 75  “LCD Panel ASM” on page 76  “Upper Cover ASM” on page 78  “IMM Lower Heats ...

  • IBM 390E - page 96

    LCD Bezel ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70 Remove the three screws securing the LCD bezel. Step Size (Quan- tity) Head & Color Torque 2 M2.5 x 6L (3) Pan head, black 1.6 kgf-cm Note: Make sure you use the correct screw for replacemen ...

  • IBM 390E - page 97

    Speaker ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 14.1"” on page 86 To remove the speaker: 1. Carefully disconnect the speaker cable from the con- nector. 2. Remove the six screws securing the speaker. 3. Gently lift t ...

  • IBM 390E - page 98

    VR Board ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 14.1"” on page 86  “Speaker ASM 14.1"” on page 87 To remove the VR board ASM: 1. Disconnect the power cable from the VR board. 2. Carefully remove the VR b ...

  • IBM 390E - page 99

    Microphone ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 14.1"” on page 86  “Speaker ASM 14.1"” on page 87  “VR Board ASM 14.1"” on page 88 To remove the microphone ASM: 1. Disconnect the power cabl ...

  • IBM 390E - page 100

    Step Size (Quan- tity) Head & Color Torque M2 x 4L (2) Flat head, silver 1.6 kgf-cm Note: Make sure you use the correct screw for replacement. 90 ThinkPad 390E ...

  • IBM 390E - page 101

    LCD Inverter ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 14.1"” on page 86  “Speaker ASM 14.1"” on page 87  “VR Board ASM 14.1"” on page 88  “Microphone ASM 14.1"” on page 89  “LC ...

  • IBM 390E - page 102

    LCD FPC ASM 14.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 14.1"” on page 86  “Speaker ASM 14.1"” on page 87  “VR Board ASM 14.1"” on page 88  “Microphone ASM 14.1"” on page 89  “LCD Pan ...

  • IBM 390E - page 103

    LCD Bezel ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70 Remove the three screws securing the LCD bezel. Step Size (Quan- tity) Head & Color Torque 2 M2.5 x 6L (3) Pan head, black 1.6 kgf-cm Note: Make sure you use the correct screw for replacemen ...

  • IBM 390E - page 104

    Speaker ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93 To remove the speaker: 1. Carefully disconnect the speaker cable from the con- nector. 2. Remove the five screws securing the speaker. 3. Gently lift ...

  • IBM 390E - page 105

    VR Board ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93  “Speaker ASM 13.3"” on page 94 To remove the VR board ASM: 1. Disconnect the power cable from the VR board. 2. Carefully remove the VR b ...

  • IBM 390E - page 106

    LCD Inverter ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93  “Speaker ASM 13.3"” on page 94  “VR Board ASM 13.3"” on page 95 Note: See “Setting the LCD Panel ID” on page 48. To ...

  • IBM 390E - page 107

    Microphone ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93  “Speaker ASM 13.3"” on page 94  “VR Board ASM 13.3"” on page 95  “LCD Inverter ASM 13.3"” on page 96 To remove ...

  • IBM 390E - page 108

    LCD Panel ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93  “Speaker ASM 13.3"” on page 94  “VR Board ASM 13.3"” on page 95  “LCD Inverter ASM 13.3"” on page 96  “Mic ...

  • IBM 390E - page 109

    LCD FPC ASM 13.3"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 13.3"” on page 93  “Speaker ASM 13.3"” on page 94  “VR Board ASM 13.3"” on page 95  “LCD Inverter ASM 13.3"” on page 96  “Micro ...

  • IBM 390E - page 110

    LCD Bezel ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70 Remove the three screws securing the LCD bezel. Step Size (Quan- tity) Head & Color Torque 2 M2.5 x 6L (3) Pan head, black 3.2 kgf-cm Note: Make sure you use the correct screw for replacemen ...

  • IBM 390E - page 111

    Speaker ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 12.1"” on page 100 To remove the speaker: 1. Carefully disconnect the speaker cable from the con- nector. 2. Remove the five screws securing the speaker. 3. Gently lift ...

  • IBM 390E - page 112

    VR Board ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 12.1"” on page 100  “Speaker ASM 12.1"” on page 101 To remove the VR board ASM: 1. Disconnect the power cable from the VR board. 2. Carefully remove the VR ...

  • IBM 390E - page 113

    LCD Inverter ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 12.1"” on page 100  “Speaker ASM 12.1"” on page 101  “VR Board ASM 12.1"” on page 102 Note: See “Setting the LCD Panel ID” on page 48. ...

  • IBM 390E - page 114

    Microphone ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 12.1"” on page 100  “Speaker ASM 12.1"” on page 101  “VR Board ASM 12.1"” on page 102  “LCD Inverter ASM 12.1"” on page 103 To re ...

  • IBM 390E - page 115

    Step Size (Quan- tity) Head & Color Torque 2 M3 x 5L (4) Flat head, silver 3.2 kgf-cm Note: Make sure you use the correct screw for replacement. LCD FPC ASM 12.1"  “Battery ASM” on page 62  “Hard Disk Drive” on page 63  “Combo Bay” on page 64  “Keyboard” on page 70  “LCD Bezel ASM 12.1"” on page 100 ...

  • IBM 390E - page 116

    Switch Location Keyboard Lan- guage US/European Japanese J2 ON OFF J3 ON ON 106 ThinkPad 390E ...

  • IBM 390E - page 117

    System Unit Parts Listing Index Description FRU Number 1 MIDDLE COVER ASM 05K5481 ThinkPad 390E 107 ...

  • IBM 390E - page 118

    Index Description FRU Number 2 LED BOARD ASM W/ CABLE 10L1154 3 See Keyboard list 4 UPPER HEATSINK FOR CELERON AND DIXON 10L1930 UPPER HEATSINK FOR DESCHUTES 05K5474 5 CPU CARD (MMC-II, CELERON-300) 10L1308 CPU CARD (MMC-II, DIXON–300) 10L1277 CPU CARD (MMC-II, DESCHUTES -333) 10L1307 6 PCMCIA HOLDER ASM 05K5476 7 UPPER COVER ASM 12.1"/13.3& ...

  • IBM 390E - page 119

    Index Description FRU Number 64MB DIMM SDRAM 10L1227 22 DIMM DOOR ASM 05K5484 23 RTC ASM 11J8591 24 PCI MODEM CARD ASM 10L1296 25 MODEM DOOR ASM 05K5483 26 COMBO CD-ROM + FDD ASM 05K8996 27 FDD ASM 05K8978 28 CD-ROM ASM (SANYO) 05K9075 CD-ROM ASM (LG) 05K8979 29 COMBO BAY BRACKET ASM 05K6155 30 COMBO BAY FPC KIT 05K2819 AC ADAPTER AC ADAPTER 3P 56W ...

  • IBM 390E - page 120

    Index Description FRU Number KBD ASM Czech 02K4727 KBD ASM Japanese 02K4728 KBD ASM Traditional Chinese 02K4729 KBD ASM Korean 02K4730 KBD ASM LA Spanish 02K4731 Miscellaneous MISC NAME PLATE LABEL PACK 05K5921 RUBBER KIT 05K5920 FPC STOPPER TAPE 05K5914 MYLAR PACK 05K5982 SCREW PACK  M2.5 x 3.5L pan head, black  M3 x 5L pan head, black  M ...

  • IBM 390E - page 121

    Index Description FRU Number Power cord (Austria, Belgium, Bulgaria, Czech Republic, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Turkey, former Yugoslavia) 76H3518 Power cord (Denmark) 76H3520 Power cord (Bangladesh, Pakistan, South Africa, Sri Lanka) ...

  • IBM 390E - page 122

    LCD Unit Parts Listing 12.1" LCD ASM Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM (12.1" TFT) 05K5469 2 MICROPHONE ASM W/ HOLDER 05K5477 3 CABLE ASM FOR SPK/MIC/VR BOARD 05K2818 4 SPEAKER ASM (12.1"/13.3") 05K5467 5 VR BOARD ASM (12.1"/13.3") 30L2576 6 LCD INVERTER (12.1" TFT) 10L1151 7 LCD PANEL ASM ...

  • IBM 390E - page 123

    Index System Unit FRU Number LCD MISC PARTS (LCD latch (L,R), Spring, Brightness/Contrast knob for 12.1"/13.3", Brightness/Contrast knob for 14.1", LCD bracket for 13.3" only) 05K5488 LG/IBM Logo Kit 05K6044 ThinkPad 390E 113 ...

  • IBM 390E - page 124

    13.3" LCD ASM Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM (13.3" TFT) 05K5471 2 MICROPHONE ASM W/ HOLDER 05K5477 3 CABLE ASM FOR SPK/MIC/VR BOARD 05K2818 4 SPEAKER ASM (12.1"/13.3") 05K5467 5 LCD INVERTER (13.3" TFT) 10L1203 6 VR BOARD ASM (12.1"/13.3") 30L2576 7 LCD PANEL ASM (13.3" TFT) 05K93 ...

  • IBM 390E - page 125

    Index System Unit FRU Number 13 LVDS BOARD ASM (13.3"/14.1") 10L1208 14 LCD FPC STOPPER TAPE 05K5914 LG/IBM Logo Kit 05K6044 ThinkPad 390E 115 ...

  • IBM 390E - page 126

    14.1" LCD ASM Parts Listing Index System Unit FRU Number 1 LCD BEZEL ASM (14.1" TFT) 05K5945 2 MICROPHONE ASM W/ HOLDER 05K5477 3 CABLE ASM FOR SPK/MIC/VR BOARD 05K2818 4 SPEAKER ASM (14.1") 02K4869 5 LCD PANEL ASM (14.1" TFT) 05K9396 6 HINGE L,R (14.1") 05K5947 7 HINGE CAP L,R (14.1") 05K5948 8 LCD FPC ASM (14.1" ...

  • IBM 390E - page 127

    Index System Unit FRU Number LCD MISC PARTS (LCD latch (L,R), Spring, Brightness/Contrast knob for 12.1"/13.3", Brightness/Contrast knob for 14.1", LCD bracket for 13.3" only) 05K5488 LG/IBM Logo Kit 05K6044 ThinkPad 390E 117 ...

  • IBM 390E - page 128

    Service Tools Description FRU No. Qty. Tri-Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 Screwdriver Kit 95F3598 USB Parallel Test Cable 05K2580 Torque Screwdriver 05K4695 5mm Socket Wrench 05K4694 Screwdriver 05K4693 118 ThinkPad 390E ...

  • IBM 390E - page 129

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer- ence to an IBM product, program, or service is not intended to state or imply that only IBM product, program, or service may be used. Subject to IBM's valid intel ...

  • IBM 390E - page 130

    IBM  Part Number: 00N5907 Printed in U.S.A. S37L-5153-ð1 ...

Manufacturer IBM Category Laptop

Documents that we receive from a manufacturer of a IBM 390E can be divided into several groups. They are, among others:
- IBM technical drawings
- 390E manuals
- IBM product data sheets
- information booklets
- or energy labels IBM 390E
All of them are important, but the most important information from the point of view of use of the device are in the user manual IBM 390E.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals IBM 390E, service manual, brief instructions and user manuals IBM 390E. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product IBM 390E.

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A complete manual for the device IBM 390E, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use IBM 390E by users. Manuals are usually written by a technical writer, but in a language understandable to all users of IBM 390E.

A complete IBM manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual IBM 390E - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the IBM 390E, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the IBM 390E, that we can find in the current document
3. Tips how to use the basic functions of the device IBM 390E - which should help us in our first steps of using IBM 390E
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with IBM 390E
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of IBM 390E in a specific country, if it was not possible to solve the problem on our own.

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