Manual Polycom SoundPoint IP 500

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  • Polycom SoundPoint IP 500 - page 1

    Polycom IP 500/501 User Guide Polycom IP 500/501 User Guide ...

  • Polycom SoundPoint IP 500 - page 2

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 2 of 13 T able of Contents Table of Conten ts ..... ..... .... ..... ..... .... ..... ....... .... ..... ..... .... ..... ..... .... ..... .... ........ ..... ..... .... ..... ..... .... .2 Introduction ..... ..... .... ..... ..... .... ..... ..... ....... .... ..... ...

  • Polycom SoundPoint IP 500 - page 3

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 3 of 13 Introduction The purpose of this document is to inform VoicePipe users how use the Polycom IP500/501 Phone with VoicePipe. Each feature available with the VoicePipe Professional Seat will be described along with instructions on how to use the feature. Some use ...

  • Polycom SoundPoint IP 500 - page 4

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 4 of 13 The V oicePipe T oolbar The VoicePipe Toolbar can be used to configure calling features such as do-not-disturb and call forward, and can also be used for a wide variety of click to call features. The VoicePipe Toolbar complements the VoicePipe Web Portal and a ...

  • Polycom SoundPoint IP 500 - page 5

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 5 of 13 Feature Functionality Account Cod es - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature 1. GO OFF HOOK . 2. Dial the NUMBER of the party you wish to call. 3. An IVR will i ...

  • Polycom SoundPoint IP 500 - page 6

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 6 of 13 Splitting a Conference Call 1. To split the existing conference call, press the SPLIT soft key. This places both calls on hold on separate lines. 2. Using the DISPLAY CONTROL keys, select the call you would like to disconnect, press the RESUME soft key, then p ...

  • Polycom SoundPoint IP 500 - page 7

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 7 of 13 Using the Feature Activate: 1. GO OFF HOOK 2. Press *76 3. Follow the IVR instructions. Deactivate 1. GO OFF HOOK 2. Press *77 Call Forward No An swer Enable a user to redirect calls to another destination when an incoming call is not answered within a specifi ...

  • Polycom SoundPoint IP 500 - page 8

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 8 of 13 Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System Administrat ...

  • Polycom SoundPoint IP 500 - page 9

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 9 of 13 3. Press the SEND soft key. 4. When the second party picks up you may consult with them. 5. Press the TRNSFER soft key to transfer the call. 6. Press the CANCEL soft key to return to the first caller without transferring the call. Extended Functionali ty A use ...

  • Polycom SoundPoint IP 500 - page 10

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 10 of 13 Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis. Using the Feature 1. GO OFF HOOK . 2. Press *67 . You will hear a stutter dial tone then a normal dial tone. 3. Dial the NUMBER of the party you wish to call. Caller ID ...

  • Polycom SoundPoint IP 500 - page 11

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 11 of 13 2. Using the DISPLAY CONTROL keys, select the individual LINE that you want to place in Do Not Disturb mode and then press the SELECT soft key, or press the SET ALL soft key to select all lines. 3. Press the ENABLE soft key. † If the phone number is shared ...

  • Polycom SoundPoint IP 500 - page 12

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 12 of 13 Extended Functionali ty 1. GO OFF HOOK 2. Press *07 . Push-to-Talk Provides intercom-like functionality. This feature allows a user to dial another station where the system will request the destination station to automatically answer. For this feature to work ...

  • Polycom SoundPoint IP 500 - page 13

    Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 13 of 13 3. Using the KEYPAD Enter the Speed Dial 8 Code 2-9 plus the NUMBER you want to associate w ith it and then press the # key. 4. The IVR will notify you whether or not the programming was successful. Use 1. GO OFF HOOK 2. Press the Speed Dial 8 Code 2-9 using ...

Manufacturer Polycom Category Cordless Telephone

Documents that we receive from a manufacturer of a Polycom SoundPoint IP 500 can be divided into several groups. They are, among others:
- Polycom technical drawings
- SoundPoint IP 500 manuals
- Polycom product data sheets
- information booklets
- or energy labels Polycom SoundPoint IP 500
All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom SoundPoint IP 500.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Polycom SoundPoint IP 500, service manual, brief instructions and user manuals Polycom SoundPoint IP 500. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Polycom SoundPoint IP 500.

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A complete manual for the device Polycom SoundPoint IP 500, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Polycom SoundPoint IP 500 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Polycom SoundPoint IP 500.

A complete Polycom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Polycom SoundPoint IP 500 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Polycom SoundPoint IP 500, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Polycom SoundPoint IP 500, that we can find in the current document
3. Tips how to use the basic functions of the device Polycom SoundPoint IP 500 - which should help us in our first steps of using Polycom SoundPoint IP 500
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Polycom SoundPoint IP 500
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Polycom SoundPoint IP 500 in a specific country, if it was not possible to solve the problem on our own.

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