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Manual Axis Communications P1357E

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  • Axis Communications P1357E - page 1

    USER MANUAL AXIS P1357–E Network Camera ...

  • Axis Communications P1357E - page 2

    About this document This manual is intended for administrators and users of the AXIS P1357–E Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based sys ...

  • Axis Communications P1357E - page 3

    your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). China Thi ...

  • Axis Communications P1357E - page 4

    AXIS P1357–E Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Axis Communications P1357E - page 5

    AXIS P1357–E Network Camera Table of Contents Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Axis Communications P1357E - page 6

    AXIS P1357–E Network Camera Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 11 10 12 13 1 Focus puller 2 Zoom puller 3 LED indicator 4 SD card slot (microSD) 5 Audio in 6 Audio out 7 Network connector PoE 8 Power LED 9 Network LED 10 Control button 11 I/O terminal block 12 RS485/422 connector 13 Iris connector 6 ...

  • Axis Communications P1357E - page 7

    AXIS P1357–E Network Camera Hardware Overview 1 0 1 2 3 4 5 7 6 8 9 1 1 1 2 1 4 1 3 1 8 1 9 1 5 1 6 1 7 1. Sunshield adjustment screw (2x) 2. Sunshield 3. Product number (P/N) & Serial number (S/N). The serial number may be required during the installation. 4. Top cover 5. Network camera 6. Housing LED indicator (fan and heater) 7. Network co ...

  • Axis Communications P1357E - page 8

    AXIS P1357–E Network Camera Hardware Overview 15. Bracket screws (4x) 16. Bracket adapter 17. Network cable (route through wall bracket). Cable not included 18. Wall bracket 19. Bracket adjustment screw Connectors For technical specications, see page 60 . Network connector - RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE N ...

  • Axis Communications P1357E - page 9

    AXIS P1357–E Network Camera Hardware Overview RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices. LED Indicators LED Color Indication Green Steady for connection to a 100 MBit/s network. Flashes for network activity. Amber Steady for connection to a 10 MBit/ ...

  • Axis Communications P1357E - page 10

    AXIS P1357–E Network Camera Hardware Overview 2. Unscrew the standard lens. 3. Attach and screw on the new lens. Note There is no need to restart the Axis product after changing the lens. However, the product must be restarted if you are interchanging between a P-iris, DC-Iris or xed/manual iris lens. In order to set the focus and position the ...

  • Axis Communications P1357E - page 11

    AXIS P1357–E Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating system ...

  • Axis Communications P1357E - page 12

    AXIS P1357–E Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to a ...

  • Axis Communications P1357E - page 13

    AXIS P1357–E Network Camera Accessing the Product If the camera is mounted to a pan/tilt motor, select Uploadable PTZ driver . For information about how to upload a PTZ driver, see Installing a PTZ driver, on page 32 . Capture Mode Changing capture mode when the product has been congured is not recommended as most other settings will be either ...

  • Axis Communications P1357E - page 14

    AXIS P1357–E Network Camera Accessing the Product Controls on the Live View Page Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG. Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 23 . Clic ...

  • Axis Communications P1357E - page 15

    AXIS P1357–E Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control Panel. Click the View Full Screen button and t ...

  • Axis Communications P1357E - page 16

    AXIS P1357–E Network Camera Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls , see Controls, on page 33 . 16 ...

  • Axis Communications P1357E - page 17

    AXIS P1357–E Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream ...

  • Axis Communications P1357E - page 18

    AXIS P1357–E Network Camera Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control ...

  • Axis Communications P1357E - page 19

    AXIS P1357–E Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live View p ...

  • Axis Communications P1357E - page 20

    AXIS P1357–E Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to ...

  • Axis Communications P1357E - page 21

    AXIS P1357–E Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 21 . • Stream proles. See page 23 . • Camera settings. See page 23 . • Overlay image. See page 25 . • Privacy mask. See page 26 . ...

  • Axis Communications P1357E - page 22

    AXIS P1357–E Network Camera Video and Audio • Video & Audio > Video Stream . Under Preview , click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height elds and click Apply . • Video & Audio > F ...

  • Axis Communications P1357E - page 23

    AXIS P1357–E Network Camera Video and Audio Stream Proles A stream prole is a set of predened stream settings including resolution, compression, frame rate and overlay settings. Stream proles can be used: • When setting up recording using action rules. See Events, on page 39 . • When setting up continuous recording. See Continuous ...

  • Axis Communications P1357E - page 24

    AXIS P1357–E Network Camera Video and Audio Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove icker which can be caused by uoresce ...

  • Axis Communications P1357E - page 25

    AXIS P1357–E Network Camera Video and Audio conditions change, the iris will adjust itself to the best iris settings. If automatic iris adjustment is disabled, the iris will lock on the set position regardless of light conditions Day/Night The IR cut lter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, ...

  • Axis Communications P1357E - page 26

    AXIS P1357–E Network Camera Video and Audio 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must rst be uploaded to the Axis product, see Overlay Image . 3. To include date and time, select Include date and Include time . ...

  • Axis Communications P1357E - page 27

    AXIS P1357–E Network Camera Video and Audio Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker. Half-duplex - Audio can b ...

  • Axis Communications P1357E - page 28

    AXIS P1357–E Network Camera Video and Audio Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth. For more information about these settings, please see the online help . Audio Output An external speaker can be con ...

  • Axis Communications P1357E - page 29

    AXIS P1357–E Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 23 . • Default Viewer for Browser. See page 29 . • Viewer Settings. See page 30 . • Action Buttons. ...

  • Axis Communications P1357E - page 30

    AXIS P1357–E Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Inter ...

  • Axis Communications P1357E - page 31

    AXIS P1357–E Network Camera Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port ...

  • Axis Communications P1357E - page 32

    AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area, on page 25 . For more information on how to upload a driver, see Installing a PTZ driver, on ...

  • Axis Communications P1357E - page 33

    AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) To install the PTZ driver go to PTZ > Driver Selection . Browse to nd the driver (e.g. driver.ptz) and Upload . If the driver was successfully uploaded, it appears in the Select driver to use drop-down list. From this drop-down list, select the driver to install or remove, and click Save . Sel ...

  • Axis Communications P1357E - page 34

    AXIS P1357–E Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue The administrator can set up a queue for PTZ controllers from PTZ > Control Queue . Once set up, t ...

  • Axis Communications P1357E - page 35

    AXIS P1357–E Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set t ...

  • Axis Communications P1357E - page 36

    AXIS P1357–E Network Camera Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Congure Included Windows option and click New . Select t ...

  • Axis Communications P1357E - page 37

    AXIS P1357–E Network Camera Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended values 5–15% 60–90% 75–95% ...

  • Axis Communications P1357E - page 38

    AXIS P1357–E Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, down ...

  • Axis Communications P1357E - page 39

    AXIS P1357–E Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • Applica ...

  • Axis Communications P1357E - page 40

    AXIS P1357–E Network Camera Events - Recurrence — trigger the rule periodically, see Recurrences, on page 42 . This can for example be used to upload an image every 5 minutes. - Use Schedule — trigger the rule according to the selected schedule, see Schedules, on page 41 . Available actions include: • Day/Night Vision Mode — set day mode ...

  • Axis Communications P1357E - page 41

    AXIS P1357–E Network Camera Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time w ...

  • Axis Communications P1357E - page 42

    AXIS P1357–E Network Camera Events Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add . 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an Action Rule, rst select Time fr ...

  • Axis Communications P1357E - page 43

    AXIS P1357–E Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 40 . • To access recordings, see Recording List, on page 43 . • To congure camera controlled storage, see ...

  • Axis Communications P1357E - page 44

    AXIS P1357–E Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may ...

  • Axis Communications P1357E - page 45

    AXIS P1357–E Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves. The a ...

  • Axis Communications P1357E - page 46

    AXIS P1357–E Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtai ...

  • Axis Communications P1357E - page 47

    AXIS P1357–E Network Camera System Options Assign IP Address using ARP/Ping The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power. 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3. Open ...

  • Axis Communications P1357E - page 48

    AXIS P1357–E Network Camera System Options AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic . Under Services ...

  • Axis Communications P1357E - page 49

    AXIS P1357–E Network Camera System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options > Security > HTTPS . For more informatio ...

  • Axis Communications P1357E - page 50

    AXIS P1357–E Network Camera System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be congured to use a SOCKS server to reach networks on the other side of a rewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a rewall, and notications, uploads, alarms, ...

  • Axis Communications P1357E - page 51

    AXIS P1357–E Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 54 . UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default and the product is automatically detected b ...

  • Axis Communications P1357E - page 52

    AXIS P1357–E Network Camera System Options 3. The card can now be removed. The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management . If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4 ...

  • Axis Communications P1357E - page 53

    AXIS P1357–E Network Camera System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a ...

  • Axis Communications P1357E - page 54

    AXIS P1357–E Network Camera System Options Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report text le in UTF–8 form ...

  • Axis Communications P1357E - page 55

    AXIS P1357–E Network Camera System Options 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power. See Hardware Overview, on page 6 . 3. Keep the control button pressed for about 15–30 seconds until the status LED indicator ashes amber. 4. Release the control button. The process is complete when the st ...

  • Axis Communications P1357E - page 56

    AXIS P1357–E Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. Th ...

  • Axis Communications P1357E - page 57

    AXIS P1357–E Network Camera Troubleshooting arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If th ...

  • Axis Communications P1357E - page 58

    AXIS P1357–E Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name ...

  • Axis Communications P1357E - page 59

    AXIS P1357–E Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 64 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag ...

  • Axis Communications P1357E - page 60

    AXIS P1357–E Network Camera Technical Specications Technical Specications Function/group Item Specications Model AXIS P1357–E Image sensor Progressive scan RGB CMOS 1/3.2” Lens Varifocal 2.8 - 8 mm, F1.2, P-iris, IR corrected, CS-mount Horizontal angle of view 80°-32° Vertical angle of view 59°-24° Diagonal angle of view 103°-39 ...

  • Axis Communications P1357E - page 61

    AXIS P1357–E Network Camera Technical Specications Function/group Item Specications Audio streaming Two-way, full duplex Audio compression AAC LC 8 kHz 32 kbit/s, 16 kHz 64 kbit/s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Congurable bit rate Audio input 3.5 mm jack for mic/line in, max 80 mVpp for microphone/max ...

  • Axis Communications P1357E - page 62

    AXIS P1357–E Network Camera Technical Specications Function/group Item Specications DirectX 9c or higher For other operating systems and browsers, see www.axis.com/techsup Management and maintenance AXIS Camera Management tool on CD and web-based conguration Firmware upgrades over HTTP or FTP, rmware available on www.axis.com Installa ...

  • Axis Communications P1357E - page 63

    AXIS P1357–E Network Camera Technical Specications Function/group Item Specications Video management software (not included) AXIS Camera Companion (included) AXIS Camera Station and video management software from Axis’ Application Development Partners (sold separately). For more information, see www.axis.com/products/video/software Option ...

  • Axis Communications P1357E - page 64

    AXIS P1357–E Network Camera Technical Specications Power connector DC power input 2-pin terminal block for power input. Audio connector 3.5 mm audio connectors 1 2 3 Audio Input Audio Output 1 Tip Microphone/Line in 2 Ring Line out (mono) 3 Sleeve Ground Ground RS-485/422 connector Two 2-pin terminal blocks for RS-485/RS-422 serial interface. ...

  • Axis Communications P1357E - page 65

    AXIS P1357–E Network Camera Technical Specications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly perfo ...

  • Axis Communications P1357E - page 66

    User Manual Ver. M1.7 AXIS P1357–E Network Camera Date: March 2013 © Axis Communications AB, 2013 Part No. 49959 ...

Manufacturer Axis Communications Category Security Camera

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Axis Communications P1357E.

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A complete manual for the device Axis Communications P1357E, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Axis Communications P1357E by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Axis Communications P1357E.

A complete Axis Communications manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Axis Communications P1357E - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Axis Communications P1357E, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Axis Communications P1357E, that we can find in the current document
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4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Axis Communications P1357E
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Axis Communications P1357E in a specific country, if it was not possible to solve the problem on our own.

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