Manual Raritan Computer CC-SG

58 pages 1.07 mb
Download

Go to site of 58

Summary
  • Raritan Computer CC-SG - page 1

    CommandCenter ® Secure Gateway CC-SG User Guide Release 3.1.1 Copyright © 2007 Raritan, Inc. CC-0M-E April 2007 255-80-3100 ...

  • Raritan Computer CC-SG - page 2

    This page intenti onally left blank ...

  • Raritan Computer CC-SG - page 3

    Copyright and Tradem ark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be phot ocopied, reproduced, or tr anslated into another language without express prior written consent of Raritan, Inc. © Copyright 2007 Raritan, CommandCenter, Ra ritanConsole, Domi ...

  • Raritan Computer CC-SG - page 4

    Safety Guidelines To avoid potentially fatal shock hazard a nd possible damage to Raritan equipm ent: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and ground ing. • Use only with grounded outlets at both the computer and monitor. When using a backup UPS, powe ...

  • Raritan Computer CC-SG - page 5

    C ONTENTS i Content s Chapter 1: Introduction ....................................................................................................1 Prerequisites ............................................................................................................... 1 Terminology/Acronyms ..................................................... ...

  • Raritan Computer CC-SG - page 6

    ii C ONTENTS Add a new cu stom view .......................................................................................................... ......... 42 Apply a cust om view ............................................................................................................ ............ 43 Change a cust om view .......................... ...

  • Raritan Computer CC-SG - page 7

    F IGURES iii Figur es Figure 1 CC-SG Directo r Client Logi n Screen.................................................................................... .......... 4 Figure 2 CC-SG Director Client Home Screen ..................................................................................... ........ 5 Figure 3 Access Cli ent Login Screen ........ ...

  • Raritan Computer CC-SG - page 8

    This page intenti onally left blank ...

  • Raritan Computer CC-SG - page 9

    C HAPTER 1: I NTRODUCTION 1 Chapter 1: Introduction This document is intended for users who have been granted the Nodes Access privilege and have access to particular nodes that are attached to Raritan devices or IPMI servers. With the Nodes Access privilege, you can connect to nodes, control po wer to nodes, create cu stom views, search for nodes, ...

  • Raritan Computer CC-SG - page 10

    2 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank ...

  • Raritan Computer CC-SG - page 11

    C HAPTER 2: A CCESSING CC-SG 3 Chapter 2: Accessing CC-SG You can access CC-SG in two ways, each described in this chapter: • Through a browser: CC-SG supports numerous Web browsers. For a com plete list of browsers and platforms, please re fer to the Compatibility Matrix on http://www.raritan.com/support . Click Firmware Upgrades, then CommandCe ...

  • Raritan Computer CC-SG - page 12

    4 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser-Based Access via t he CC-SG Director Client The CC-SG Director client is a Java-based c lient provides a GUI for both ad ministrative and access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of t he CC-SG, and then type /admin: https://<IP addres ...

  • Raritan Computer CC-SG - page 13

    C HAPTER 2: A CCESSING CC-SG 5 6. Upon valid login, the CC-SG application window appears. Figure 2 CC-SG Director Client Home Screen ...

  • Raritan Computer CC-SG - page 14

    6 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Browser Based Access via the CC-SG Access Client The CC-SG Access client is an HTML-based clie nt provides a GUI for access tasks, depending on your permissions. 1. Using a supported Internet browser, type the URL of the CC-SG: https://<IP address> . For example, https://10.0.3.30 . The login s ...

  • Raritan Computer CC-SG - page 15

    C HAPTER 2: A CCESSING CC-SG 7 5. Upon valid login, the CC-SG Access Client’s Home screen appears. Figure 4 CC-SG Access Client’s Home Screen Possible Error Message in Internet Explorer If you are using Internet Explorer, and you have access to a large number of nodes, you may see the following error message while CC-SG loads: A script on this ...

  • Raritan Computer CC-SG - page 16

    8 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Thick Client Access The CC-SG thick client allows you to conn ect to CC-SG by launching a Java Web Start application instead of running an applet through a web browser. The advantage of using the thick client instead of a browser is that the client can outperform the browser in te rms of speed and ef ...

  • Raritan Computer CC-SG - page 17

    C HAPTER 2: A CCESSING CC-SG 9 8. The login screen appears, and the thick client looks and behaves just like the browser-based Java client. If the Restricted Service Agreement is enabled, read the agreement text, and then check the I Understand and Accept the Restricted Service Agr eement checkbox. 9. Type your Username and Password in the correspo ...

  • Raritan Computer CC-SG - page 18

    10 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE CC-SG Director Cli ent Window Components Figure 6 CC-SG W indow Components 1. Nodes Selection tab : Click the Nodes tab to display all nodes in a tree view. In terfaces are grouped under their parent nodes. Click the + and - signs to expand or collapse the tree. Click a node to view the Node Profile ...

  • Raritan Computer CC-SG - page 19

    C HAPTER 2: A CCESSING CC-SG 11 CC-SG Access Client Window Components Figure 7 CC-SG Access Client Components 1. User ID and Date : Your CC-SG system date and time and User ID display at the top of the left panel. Click the User ID hyperlink to open the My Profile tab. 2. Search : The Search function allows you to search for nodes in two ways. 3. N ...

  • Raritan Computer CC-SG - page 20

    12 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank ...

  • Raritan Computer CC-SG - page 21

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 13 Chapter 3: Connecting to and Using Nodes via the CC-SG Director Client Nodes are the target systems, su ch as servers, desktop PCs, or other networked equipment, that CC-SG users can access. When you click the Nodes tab, the Nodes tree displays in formation about th ...

  • Raritan Computer CC-SG - page 22

    14 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE About Interfaces Each node has one or more interfaces thr ough which you can conne ct to the node. To view the interfaces associated with a node Select a node in the Nodes tab to open the Node Profile. All interfaces associated with the node are listed in the Interfaces section. To check an interfac ...

  • Raritan Computer CC-SG - page 23

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 15 4. The RSC application launches in a new window . Use the application to manage the node. Figure 10 Raritan Serial Console 5. When you are finished using RSC to manage the node, on the RSC Emulator me nu, click Exit . 6. Repeat the steps in this section to connect t ...

  • Raritan Computer CC-SG - page 24

    16 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Ou t-of-Band KVM Interface 1. In the Nodes tree, select the node you want to connect to and manage. The Node Profil e screen appears. Figure 11 Node Profile Screen, Out-of-Band KVM Interface 2. In the Node Profile screen, all configured interfaces display in the Interfaces s ...

  • Raritan Computer CC-SG - page 25

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 17 Figure 13 Multi-Platform Client Window Note : If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MP C, the saved settings are applied to the MPC session. Figure 14 Virtual KVM Client Win ...

  • Raritan Computer CC-SG - page 26

    18 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 7. Repeat the steps in this section to connect to and m anage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicat es “no video signal,” press the space bar on your keyboard until the no de exits sleep mode. Connect to a Node via an In-Band KVM Interface 1. In the ...

  • Raritan Computer CC-SG - page 27

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 19 5. When you are finished using Remote Console , close the browser window. 6. Repeat the steps in this sec tion to connect to and manage other nodes via in-band KVM interfaces. Managing Node Power via an In-Band Power Interface You can power on, power off, recycle po ...

  • Raritan Computer CC-SG - page 28

    20 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. In the Available list, select the power interface through which you want to perform power control for the node, and then click Add to m ove the interface to the Selected list. 6. Click the Operation drop-down arrow, and select Power On , Power Off , Po wer Cycle , or Graceful Shutdown from the li ...

  • Raritan Computer CC-SG - page 29

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 21 7. If you selected Power On or Power Off in the Operation field and more than one interface in the Selected list, type the number of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 8. Click OK to begin the power c ...

  • Raritan Computer CC-SG - page 30

    22 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE • Nodes are arranged alphabetically by name. • Interfaces are grouped under their parent no des. Click the + and - signs to expand or collapse each grouping. • Click the Expand Tree and Collapse Tree icons in the toolbar at the top of the screen to expand and collapse the entire tree. Custom V ...

  • Raritan Computer CC-SG - page 31

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 23 Add Custom View 1. Click the Nodes tab. 2. On the Nodes menu click Change View, and then c lick Create Custom View . The Custom View screen appears. 3. In the Custom View panel, click Add . The Add Custom View window appears. Figure 22 Add Custom View Window 4. Type ...

  • Raritan Computer CC-SG - page 32

    24 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. Type a new name for the custom view in the Enter new name for custom view field, and then click OK . The new view name appears in the Name field in the Custom View screen. 6. If you want to add more categories to the custom view, click the Category name drop-dow n arrow at the bottom of the panel ...

  • Raritan Computer CC-SG - page 33

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 25 Power Control for Nodes Single Interface Power Control You can quickly select the power operation you want to perform on a specific power control interface by using the interface’s right-click menu. 1. In the Nodes tree, right-click the interface you want to contr ...

  • Raritan Computer CC-SG - page 34

    26 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Single Node Power Control You can power on, power off, cycle power, and perf orm graceful shutdown to a single no de that has an associated power interface. 1. Click the Nodes tab. 2. Select the node that you want to perform power control on. 3. On the Nodes menu, click Power Control . The Power Con ...

  • Raritan Computer CC-SG - page 35

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 27 Node Group Power Control You can power on, power off, cycle power, and perform graceful shutdown for all nodes in a node group that has associated power interfaces. Th is might be useful if you needed to power down all nodes in a node group so that you can rewire th ...

  • Raritan Computer CC-SG - page 36

    28 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Chat Chat provides a way for users connected to the same node to communicate with each other. You must be connected to a node to start a chat ses sion for that node. Only users on the same node will be able to chat with each other. To engage in a chat session: 1. Click the Nodes tab. 2. Right-c ...

  • Raritan Computer CC-SG - page 37

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 29 About Searching for Nodes The CC-SG Search function allows you to search for nodes that match y our search terms. CC-SG offers two search types, Filter by Search Results and Find Matching String . • Filter by Search Results allows you to type search terms, and the ...

  • Raritan Computer CC-SG - page 38

    30 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Supported Wildcards for Node Search These wildcards are supported when you have Filter by Search Results set as your search preference in My Profile. Please ref er to Change My Profile, Set Search Pref erence for additional information on search preferences. W ILDCARD D ESCRIPTION ? Indicates any ch ...

  • Raritan Computer CC-SG - page 39

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG D IR ECTOR C LIEN T 31 Change My Profile My Profile allows you to change your CC-SG password and email address, adjust the CC-SG display’s font size, and set your default search ty pe preference. You can also view information about how long you can use your password until you will be fo ...

  • Raritan Computer CC-SG - page 40

    32 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 5. Click OK to set your new password. Change Your Email Address 1. On the Secure Gateway menu, click My Profile . The Change My Profile screen appears. 2. Type your new email address in the Email address field, and then click OK. Change the CC-SG Font Size CC-SG will use the font size you select for ...

  • Raritan Computer CC-SG - page 41

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 33 Chapter 4: Connecting to and Using Nodes Via the CC-SG Access Client In the CC-SG Access Client, you can connect to nodes through their associated interfaces. Each node has a Node details screen, which lists all associated interfaces to which you have access. If a node ...

  • Raritan Computer CC-SG - page 42

    34 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Connect to a Node via an Out- of-Band Serial Interface 1. Select the node you want to connect to and manage in one of the node lists in the left panel. The Node details screen appears. Figure 30 Node Profile Screen—Out-of-Band Se rial Interface 2. In the Node details screen, all configured interfa ...

  • Raritan Computer CC-SG - page 43

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 35 Connect to a Node via an Ou t-of-Band KVM Interface 1. In the Nodes tree, select the node you want to conn ect to and manage. The Node details screen appears. Figure 32 Node Profile Screen—Out-of-Band KV M Interface 2. In the Node details screen, all configured interf ...

  • Raritan Computer CC-SG - page 44

    36 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Figure 34 Multi-Platform Client Window Note : If using the MPC application, saving the user profile from MPC also saves it to CC-SG. Thereafter, when connecting to a node using MP C, the saved settings are applied to the MPC session. Figure 35 Virtual KVM Client Window 6. When you are finished using ...

  • Raritan Computer CC-SG - page 45

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 37 7. Repeat the steps in this section to connect to and m anage other nodes via KVM interfaces. Note : If the KVM node is on sleep mode and indicat es “no video signal,” press the space bar on your keyboard until the no de exits sleep mode. Connect to an iLO/RILOE-Ena ...

  • Raritan Computer CC-SG - page 46

    38 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Managing an iLO/RILOE Power Interface Please refer to Power Control for Nodes for additional information on managing power interfaces. Note : Nodes of an iLO/RILOE device are powered on/off and recycled directly. Nodes connected to Raritan Dominion devices, such as KX and SX, are managed via outlets ...

  • Raritan Computer CC-SG - page 47

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 39 5. Click the Operations drop-down arrow, and select On , Off , Cycle , or Graceful Shutdown from the list. 6. If you selected multiple interfaces, type the num ber of seconds, from 0-120, that should elapse between interfaces in the Sequence Interval (seconds) field. 7. ...

  • Raritan Computer CC-SG - page 48

    40 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Node Lists The left panel of the CC-SG HTML Client contains several ways to locate nodes. There are three lists that offer different views of the nodes: All Nodes , Favorites and Recent . In each list, you see icons that show the status of each node. You can click a node in one of the lists to open ...

  • Raritan Computer CC-SG - page 49

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 41 Sort Nodes in Favorites You can change the order in which nodes are listed in the Favorites tab. 1. Click the Favorites list in the left panel. Figure 39 Favorites List 2. Click Sort . The Sort Favorites window appears. Figure 40 Sort Favorites Window 3. You must put th ...

  • Raritan Computer CC-SG - page 50

    42 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE Recent Nodes List The Recent list displays the ten nodes you have mo st recently accessed by clicking the node name in any list. Each node you visit is added to the top of t he Recent list. Clear the Recent Nodes List 1. Click the Recent list in the left panel. Figure 41 Recent List 2. Click Clear A ...

  • Raritan Computer CC-SG - page 51

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 43 7. Click Save to save the new custom view. Apply a custom view 1. Click the Custom View tab. 2. Click the View Name drop-down arrow and select from the list the custom view you want to apply to the All Nodes list. 3. Click Apply View to sort the All Nodes list according ...

  • Raritan Computer CC-SG - page 52

    44 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE 2. Click the View Name drop-down arrow and select the custo m view you want assign as a system-wide default view. 3. Check the System View checkbox, and then click Save . All users who log in to CC-SG will see the A ll Nodes list sorted according to the Categories specified in the selected custom vi ...

  • Raritan Computer CC-SG - page 53

    C HAPTER 3: C ONNECTING T O AND U SING N ODES V IA THE CC-SG A CCESS C LIENT 45 My Profile The My Profile tab allows you to change your password, email address, and default node list. Change Your Password The Change Password section of My Profile allows you to change your CC-SG password. 1. Click the My Profile tab. The My Profile screen opens 2. C ...

  • Raritan Computer CC-SG - page 54

    46 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE This page intenti onally left blank ...

  • Raritan Computer CC-SG - page 55

    C HAPTER 5: G ENERATING R EPORTS 47 Chapter 5: Generating Reports You can generate reports only from the Dir ector Client, not from the Access Client. Note : In all reports, use CTRL+click to deselect a highlighted row. Active Nodes Report The Active Nodes report displays ports that are cu rrently in use. You can view the connections and disconnect ...

  • Raritan Computer CC-SG - page 56

    48 C OMMAND C ENTER S ECURE G ATEWAY U SER G UIDE User Data Report The User Data report displays certain data on all users in the CC-SG database. From User Name field you can see names of users currently in session. From Phone field you can see user dial back telephone number. Form Enabled field you can see information if check box Login is enabled ...

  • Raritan Computer CC-SG - page 57

    A PPENDIX A: K EYBO ARD S HORTCUTS 49 Appendix A: Keyboard Shortcuts The following keyboard shortcuts can be used in the Java-based Director Client. O PERATION K EYBOARD S HORTCUT Refresh F5 Print panel Ctrl + P Help F1 255-80-3100 ...

  • Raritan Computer CC-SG - page 58

    North Amer ican Headquarte rs Raritan 400 Cottontail Lane Somerset, NJ 08873 U.S.A. Tel. (732) 764-8886 or (800) 724-8090 Fax (732) 764-8887 Email: sales@raritan.com Website: Raritan.com Raritan NC 4901 Waters Edge Dr. Suite 101 Raleigh, NC 27606 Tel. (919) 277-0642 Email: sales.nc@raritan.com Website: Raritan.com Raritan Canada 4 Robert Speck Pkwy ...

Manufacturer Raritan Computer Category Network Router

Documents that we receive from a manufacturer of a Raritan Computer CC-SG can be divided into several groups. They are, among others:
- Raritan Computer technical drawings
- CC-SG manuals
- Raritan Computer product data sheets
- information booklets
- or energy labels Raritan Computer CC-SG
All of them are important, but the most important information from the point of view of use of the device are in the user manual Raritan Computer CC-SG.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Raritan Computer CC-SG, service manual, brief instructions and user manuals Raritan Computer CC-SG. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Raritan Computer CC-SG.

A complete manual for the device Raritan Computer CC-SG, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Raritan Computer CC-SG by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Raritan Computer CC-SG.

A complete Raritan Computer manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Raritan Computer CC-SG - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Raritan Computer CC-SG, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Raritan Computer CC-SG, that we can find in the current document
3. Tips how to use the basic functions of the device Raritan Computer CC-SG - which should help us in our first steps of using Raritan Computer CC-SG
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Raritan Computer CC-SG
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Raritan Computer CC-SG in a specific country, if it was not possible to solve the problem on our own.

Do you have a question concerning Raritan Computer CC-SG?

Use the form below

If you did not solve your problem by using a manual Raritan Computer CC-SG, ask a question using the form below. If a user had a similar problem with Raritan Computer CC-SG it is likely that he will want to share the way to solve it.

Copy the text from the picture

Comments (0)