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Manual Axis Communications Q1931E PT

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Summary
  • Axis Communications Q1931E PT - page 1

    AXIS Q193 1–E PT Mount Thermal Network Camera User Manual ...

  • Axis Communications Q1931E PT - page 2

    About this document This manual is intended for administrators and users of the AXIS Q193 1–E PT Mount Thermal Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX ...

  • Axis Communications Q1931E PT - page 3

    Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SEL V) and Limited P o ...

  • Axis Communications Q1931E PT - page 4

    AXIS Q1931–E PT Mount Ther mal Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Axis Communications Q1931E PT - page 5

    AXIS Q1931–E PT Mount Ther mal Network Camera T able of Contents Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 5 ...

  • Axis Communications Q1931E PT - page 6

    AXIS Q1931–E PT Mount Ther mal Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Never remove both the sunshield and the PT Mount bracket. One of them must remain to keep the camera assembly intact. 6 7 8 9 2 3 4 1 5 1 Sunshield 2 RS485/RS422 connector 3 P ower connector 4 Network connector 5 Back cover 6 Status indicator ...

  • Axis Communications Q1931E PT - page 7

    AXIS Q1931–E PT Mount Ther mal Network Camera Hardware Overview P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SEL V) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A. RS485/RS422 Connector Two terminal blocks for RS485 ...

  • Axis Communications Q1931E PT - page 8

    AXIS Q1931–E PT Mount Ther mal Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other oper ...

  • Axis Communications Q1931E PT - page 9

    AXIS Q1931–E PT Mount Ther mal Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 48 . To set the password via a standard HTTP connection, enter it d ...

  • Axis Communications Q1931E PT - page 10

    AXIS Q1931–E PT Mount Ther mal Network Camera Access the Product For more information about action rules, see Events on page 3 1 . To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control ...

  • Axis Communications Q1931E PT - page 11

    AXIS Q1931–E PT Mount Ther mal Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream pro ...

  • Axis Communications Q1931E PT - page 12

    AXIS Q1931–E PT Mount Ther mal Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windo ...

  • Axis Communications Q1931E PT - page 13

    AXIS Q1931–E PT Mount Ther mal Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 13 ...

  • Axis Communications Q1931E PT - page 14

    AXIS Q1931–E PT Mount Ther mal Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have ...

  • Axis Communications Q1931E PT - page 15

    AXIS Q1931–E PT Mount Ther mal Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 15 . • Stream proles. See page 16 . • Camera settings. See page 17 . • Overlay image. See page 17 . • Privacy mask. See page 19 . Video Stream Y ou can dene the followin ...

  • Axis Communications Q1931E PT - page 16

    AXIS Q1931–E PT Mount Ther mal Network Camera Video • Overlay settings . See Overlay on page 17 . Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I ...

  • Axis Communications Q1931E PT - page 17

    AXIS Q1931–E PT Mount Ther mal Network Camera Video To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance The image Brightness can be adjusted in the range 0–1 00, where ...

  • Axis Communications Q1931E PT - page 18

    AXIS Q1931–E PT Mount Ther mal Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of resolu ...

  • Axis Communications Q1931E PT - page 19

    AXIS Q1931–E PT Mount Ther mal Network Camera Video 2. Under Overlay Settings , select Include text . 3. Enter the modier #D and, optionally , additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a T rigger and, op ...

  • Axis Communications Q1931E PT - page 20

    AXIS Q1931–E PT Mount Ther mal Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 16 . • Default Viewer for Browser . See page 20 . • Viewer ...

  • Axis Communications Q1931E PT - page 21

    AXIS Q1931–E PT Mount Ther mal Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be ...

  • Axis Communications Q1931E PT - page 22

    AXIS Q1931–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position Preset positions can be accessed in seve ...

  • Axis Communications Q1931E PT - page 23

    AXIS Q1931–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this window can vary depending on the driver installed. Options that can be congured include: • Driver Specic Settings for Video Source • Mechanical Limits for Movin ...

  • Axis Communications Q1931E PT - page 24

    AXIS Q1931–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) 4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue. Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer ...

  • Axis Communications Q1931E PT - page 25

    AXIS Q1931–E PT Mount Ther mal Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. ...

  • Axis Communications Q1931E PT - page 26

    AXIS Q1931–E PT Mount Ther mal Network Camera Detectors P arameter Object Size History Sensitivity High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Small variations in thermal radiation between object and backg ...

  • Axis Communications Q1931E PT - page 27

    AXIS Q1931–E PT Mount Ther mal Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available ...

  • Axis Communications Q1931E PT - page 28

    AXIS Q1931–E PT Mount Ther mal Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . AXIS Cross Line Detection The application AXIS Cross Line Detection is included in this product. AXIS Cros ...

  • Axis Communications Q1931E PT - page 29

    AXIS Q1931–E PT Mount Ther mal Network Camera Applications 4. Click and drag the line to the desired position in the image. 5. Click Toggle to change the direction that the cross line will monitor . The direction is represented by a blue arrow . Objects crossing the line, in the direction of the arrow , will trigger the alarm or event. If both ar ...

  • Axis Communications Q1931E PT - page 30

    AXIS Q1931–E PT Mount Ther mal Network Camera Applications 4. To add an exclude area click Add Exclude . Note Enabling Visual conrmation may introduce video latency . 5. Click the Visual Conrmation box and check that the area of interest polygon turns red when objects enter the area. The lines stay red as long as moving objects are detected ...

  • Axis Communications Q1931E PT - page 31

    AXIS Q1931–E PT Mount Ther mal Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is cal ...

  • Axis Communications Q1931E PT - page 32

    AXIS Q1931–E PT Mount Ther mal Network Camera Events - Motion Detection – T rigger the rule when motion is detected. See Motion Detection on page 25 . - Shock Detected – T rigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 25 . • Hardware - Heater – T rigger the rule if the heater is malfu ...

  • Axis Communications Q1931E PT - page 33

    AXIS Q1931–E PT Mount Ther mal Network Camera Events • PTZ Control - Preset P osition – Go to a preset position. • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. • Send Notications – Send a notication message to a recipient. • Send Video Clip – Send a video clip to a recipi ...

  • Axis Communications Q1931E PT - page 34

    AXIS Q1931–E PT Mount Ther mal Network Camera Events Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedul ...

  • Axis Communications Q1931E PT - page 35

    AXIS Q1931–E PT Mount Ther mal Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 35 . • To set up action rules, see page 3 1 . • To access recordings, see Recording List on page 35 . • To congure camera contro ...

  • Axis Communications Q1931E PT - page 36

    AXIS Q1931–E PT Mount Ther mal Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload L ...

  • Axis Communications Q1931E PT - page 37

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which mean ...

  • Axis Communications Q1931E PT - page 38

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 80 2.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 80 2.1X, devices must be authent ...

  • Axis Communications Q1931E PT - page 39

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options 3. Click Create certicate signing request and provide the requested information. 4. Copy the PEM-formatted request and send to the CA of your choice. 5. When the signed certicate is returned, click Install certicate and upload the certicate. Server/Client certicates can b ...

  • Axis Communications Q1931E PT - page 40

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options IPv6 Address Conguration If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conguration in the network router . To enable IPv6, go to System Options > Network > T CP/IP > Basic . Other settings for IPv6 should be congured in ...

  • Axis Communications Q1931E PT - page 41

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options AXIS Video Hosting System (A VHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to nd a local A VHS Service Provider go to www .axis.com/hosting The AVHS s ...

  • Axis Communications Q1931E PT - page 42

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options Select Use the host name to set the host name manually . Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes. For more information, see the online help . Link-Local IPv4 Address Link-Local Address is enabled by defau ...

  • Axis Communications Q1931E PT - page 43

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options FTP The FTP server running in the Axis product enables upload of new rmware, user applications, etc. The FTP server can be disabled under System Options > Network > T CP/IP > Advanced . Note This FTP server has nothing to do with the product’s ability to transfer images vi ...

  • Axis Communications Q1931E PT - page 44

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see . T o enable SNMP ...

  • Axis Communications Q1931E PT - page 45

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair . This option is only available for SD cards with ext4. For SD cards with vFAT , use a card reader or computer to troubleshoot the card. To avoid lling the card, it is reco ...

  • Axis Communications Q1931E PT - page 46

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options 4. Enter the name of the share in the Share eld. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear ...

  • Axis Communications Q1931E PT - page 47

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 49 . System Overview To get an overview of the Axis product’s ...

  • Axis Communications Q1931E PT - page 48

    AXIS Q1931–E PT Mount Ther mal Network Camera System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. T o upload a le, go to System Options > Advanced > File Upload . Uploaded les are accessed through http://<ip address>/local/<user>/<file name ...

  • Axis Communications Q1931E PT - page 49

    AXIS Q1931–E PT Mount Ther mal Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particu ...

  • Axis Communications Q1931E PT - page 50

    AXIS Q1931–E PT Mount Ther mal Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using AR ...

  • Axis Communications Q1931E PT - page 51

    AXIS Q1931–E PT Mount Ther mal Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed ...

  • Axis Communications Q1931E PT - page 52

    AXIS Q1931–E PT Mount Ther mal Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card. 52 ...

  • Axis Communications Q1931E PT - page 53

    AXIS Q1931–E PT Mount Ther mal Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q193 1-E PT Mount Image sensor Uncooled Micro bolometer 384x288 pixels, pixel size 17 µm Lens 7 mm: f 1.2 FoV horizontal 55°, V ertical 40° 13 mm: f 1.0 FoV horizontal 28°, V ertical 2 1° 35 mm: ...

  • Axis Communications Q1931E PT - page 54

    AXIS Q1931–E PT Mount Ther mal Network Camera T echnical Specifications Function/group Item Specications Video compression H.264 (MPEG-4 P art 1 0/AVC, Baseline prole and Main prole) Motion JPEG Resolutions Sensor is 384x288. Image can be scaled up to 768x576 Frame rate H.264 Up to 30 fps within EU, Norway , Switzerland, Canada, USA, Ja ...

  • Axis Communications Q1931E PT - page 55

    AXIS Q1931–E PT Mount Ther mal Network Camera T echnical Specifications Function/group Item Specications Casing IP66-rated metal casing (Aluminium) with integrated dehumidifying membrane and a germanium window Color: White NCS S 1 002-B Memory 256 MB RAM, 128 MB Flash P ower 8-28 V DC, max 1 1 W 20-24 V AC max 15 VA P ower over Ethernet IEEE ...

  • Axis Communications Q1931E PT - page 56

    AXIS Q1931–E PT Mount Ther mal Network Camera T echnical Specifications Function/group Item Specications Video management software (not included) AXIS Camera Companion (software included on CD) — Basic surveillance for small businesses, where video is recorded to edge storage AXIS Camera Station (sold separately) — Fully featured surveill ...

  • Axis Communications Q1931E PT - page 57

    AXIS Q1931–E PT Mount Ther mal Network Camera T echnical Specifications RS485/RS422 TX(B) 3 RS485/RS422 TX(A) 4 TX pair for RS422 and 4-wire RS485 Important The recommended maximum cable length is 30 m (98.4 ft). SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card wit ...

  • Axis Communications Q1931E PT - page 58

    User Manual V er . M1.1 0 AXIS Q193 1–E PT Mount Thermal Network Camera Date: June 20 14 © Axis Communications AB, 20 14 P art No. 57352 ...

Manufacturer Axis Communications Category Security Camera

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Axis Communications Q1931E PT.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Axis Communications Q1931E PT, service manual, brief instructions and user manuals Axis Communications Q1931E PT. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Axis Communications Q1931E PT.

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A complete manual for the device Axis Communications Q1931E PT, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Axis Communications Q1931E PT by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Axis Communications Q1931E PT.

A complete Axis Communications manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Axis Communications Q1931E PT - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Axis Communications Q1931E PT, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Axis Communications Q1931E PT, that we can find in the current document
3. Tips how to use the basic functions of the device Axis Communications Q1931E PT - which should help us in our first steps of using Axis Communications Q1931E PT
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Axis Communications Q1931E PT
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Axis Communications Q1931E PT in a specific country, if it was not possible to solve the problem on our own.

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