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Smart Technologies ID422w - page 1
SMART Podium ID422w Interactive Pen Display Installation and User Guide ...
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Smart Technologies ID422w - page 2
Product Registration If you register your SMART product, we’ll notify you of new feat ures and Software upgrade. Register online as www .smarttech.co m/registration . Keep the following informat ion available in case you ne ed to contact SMAR T T echnical Support. Serial Number: _____________ __________ _____________ ___________ ____ Date of Purc ...
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Smart Technologies ID422w - page 3
Import ant Information Read This Section First For proper inst allation, read this guide ca refully and obse rve the following p recautions. WA R N I N G S • If the screen is damaged, do not touch any liquid th at leaks from it. This liquid is an irritant . If the liquid makes cont act with your skin, ey es or mouth, immediately rinse the area wi ...
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ii | – IMPORTANT INF ORMATION CAUTIONS • Avoid excessive vib ration of the interactive pen display or the tethered pen. Hitting or dropping the interactive pen d isplay can damage th e protective plate or other compone nts. • Do not touch the screen with sharp, metall ic objects that coul d scratch the screen’s co ating. • Use only a damp ...
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iii | – IMPORTANT INFORMATION CAUTIONS – INTERACT IVE PEN DISPLA Y • Do not place shar p or heavy objects on the interactive pen display . • Do not connect or disconnect the video or power ca ble if the interactive pen display or your compu ter is on. If you do, you can damage the screen and/or the computer video card. • Do not block the ...
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Smart Technologies ID422w - page 6
iv | – IMPORTANT INF ORMATION • Do not modify the power cord. Handle it car efully and avoid bending it excessively . Do not place the po wer cord in an area wher e it is likely to be stepped on or pi nched by items placed on or against it. If you must run a cable over the floor , lay it in a flat, straight line and secure it to the floor with ...
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Smart Technologies ID422w - page 7
Content s Important Information ................ .................... ................... ................... .................... i Read This Section Fir st .............. ........... .............. ............ ........... .............. ........... . i 1 Overview ............. ................... ................ .................... ........... ...
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Smart Technologies ID422w - page 8
vi | CONTENTS Connecting the USB Cable ................. ....................... ................... ......... 12 Integrating a Monitor or a Projector............. .............. ........... .............. ............ ... 13 Attaching the Pen .................. .............. ........... .............. ........... ........... .............. . 14 I ...
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vii | CONTENTS 5 Troubleshooting ............... ................... ....................... ................... ................... ... 37 Checking the Interactive Pen Display’s Power ....................... ........... .............. . 38 Power Indicator Problems ............. ...... ............. ................... ................... 39 Chec ...
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viii | ...
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Chapter 1 Overview The SMART Podium ID422w interactive pen display works with your comp uter and SMART Board™ driver s to create an interactive present ation environment. The SMART Podium ID4 22w includes dynamic and interactive tools for creating presentation s and lessons. When you connect a projector or anothe r monitor to the interactive pen ...
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2 | CHAPTER 1 – OVERVIEW The T ethered Pen By using the tethered pen on the intera ctive pen display , you can control and manipulate items on your screen and write and e rase digital ink. Y ou can store the pen in the compartment on the top of the unit. The Pen T ool, Function and Display Control Buttons Using the buttons on the interactive pen ...
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3 | CHAPTER 1 – OVERVIEW Power The interactive pe n display uses a sing le 12V DC power supply , which comes with the unit. NOTE The interactive pe n display switches to the ap propriate voltage automatic ally . Power Saving The SMART Podium ID422w conforms to the Vi deo Electronics S tandards Association (VESA®) pow er saving guidelines. When y ...
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Smart Technologies ID422w - page 14
4 | CHAPTER 1 – OVERVIEW Optional Accessories For more informatio n on optional accessories, cont act your authorised SMAR T reseller . Active USB Extension Cables (USB-XT) Y ou can connect up to four 5m (16') acti ve USB extension cables to extend your interactive pen display’ s USB connectio n to a maximum of 20m (64'). Cat 5 to USB ...
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Smart Technologies ID422w - page 15
Chapter 2 Inst alling the SMAR T Podium ID422w This chapter tells you how to: • determine the computer system re quirement s (pag e 6) • set up the interactive pen display (p age 7) • install the interact ive pen display (page 9) • integrate a monito r or a projector (p age 13) • attach the pen (page 14) • install SMAR T Board drivers a ...
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Smart Technologies ID422w - page 16
6 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w System Requirement s Before installing the SMAR T Podium ID422w , make sure that your computer mee ts the following minimum syste m requirements. For Windows ope rating systems • Windows Vist a®, Windows V ista 64-bit, Windows® XP , or Windows XP 64-bit operating system • DVI or VGA video p ...
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Smart Technologies ID422w - page 17
7 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Monitors and Projectors Y ou can use the SMART Podium ID422w alone or with another display . Y ou may connect a second device, such as an LCD projector or a monitor , to the SMART Podium ID422w DVI OUT port. When using th is port, the second device mirr ors the image on the intera ctive pen displ ...
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Smart Technologies ID422w - page 18
8 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w T o alleviate glare, you can use the attached tilt stand to angle the interactive pen display . Alternatively , use a tilt st and that conforms to the standard sizes set by VESA. When installing a VESA compliant stand, us e M4 screws (4mm or 1/16" wide with a 0.7mm or 1/32" pitch) that ...
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Smart Technologies ID422w - page 19
9 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Inst alling the Interactive Pen Display There are three primar y stages to the inst allation proces s: • Connecting the inte ractive pen disp lay and your compu ter (this p age) • Installing the interactive pen display (page 1 1) • Connecting the inte ractive pen displa y and your computer ...
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Smart Technologies ID422w - page 20
10 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w T o connect the interactive pen display and your computer video card 1. T urn off your comput er . CAUTION Do not connect or disconnect the video or power cable if the interactive pen display or your compu ter is on. If you do, you can damage the screen and/or the computer video card. 2. If your ...
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Smart Technologies ID422w - page 21
11 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Installing the Intera ctive Pen Display IMPORT ANT Do not connect the USB data cable until instructed to do so. T o inst all the interactiv e pen display 1. If you are us ing a second de vice, such as a projector or a m onitor , f ollow the instructions on p age 13 to connect the interactive pen ...
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Smart Technologies ID422w - page 22
12 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w NOTES • If an image has fine striping (such as screen stripes), it may appear to flicker or display a wavy pattern. • Do not apply excessive pressur e on th e display surface. It may cause the appearance of a wavy or pooling p attern. If this occurs, use less pressure on the interactive scre ...
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Smart Technologies ID422w - page 23
13 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Integrating a Monitor or a Projector Y ou can connect a projector or another monito r directly to the interactive pen display . With this setup, whatever you view on the interactive pen display also appears on the other display . When you connect a projector or a mo nitor , the video signal from ...
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Smart Technologies ID422w - page 24
14 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Att aching the Pen Use the tether to atta ch the pen to the inte ractive pe n display , so the pen is always within reach. NOTE When you are not using th e pen, put it in the storage comp artment on the top of the interactive pen display (se e page 34). T o att ach the te ther to the pen and the ...
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Smart Technologies ID422w - page 25
15 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Inst alling SMAR T Board Drivers and SMAR T Notebook Sof tware Y our interactive pen display comes with a SMAR T Product drivers CD an d SMART Notebook software CD, which you can us e to install the s oftware you need. Y ou can also download and install the comp lete installa tion of SMART Board ...
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Smart Technologies ID422w - page 26
16 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w 7. Once you ha ve inst alled SMART Boa rd drivers and SMAR T Notebook sof tware, select the SMART Board icon in the notification area (Windows computers) or the SMART Board T ools icon in the Dock (M ac computers). Select Check for Up dates and then update to the latest SMAR T sof tware. 8. Once ...
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Smart Technologies ID422w - page 27
17 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Matching the Resolution Before the image output o f the computer can display prop erly on the inter active screen, you must set the computer’s re solution to the in teractive screen’s native resolut ion. Set the resolution of the display to 1920 × 1080 pixels (fu ll HD) and set the refresh ...
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Smart Technologies ID422w - page 28
18 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Adjusting the Screen SMART Board dr ivers adjust your screen auto matically . However , you can use the On-Screen Display (OSD) menu to change the scree n. The Auto-Sync Function If the interactive screen receives a signal with ap propriate vertical an d horizontal frequencies, it automatically ...
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Smart Technologies ID422w - page 29
19 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w On-Screen Display (OSD) Options The following table provides a de tailed description of th e OSD options m enu. OSD Options Functions Language • Language select s a language for the OSD menu. OSD Position • Ve r t i c a l adjusts the vertical position of the OSD menu. • Horizont al adjusts ...
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Smart Technologies ID422w - page 30
20 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Other • Phase (VGA only) synchronizes the signal timing of the interactive pen display to your graphics card. Use this adjustment when yo u experience an unst able or flickering image, or horizont al distortion lines. • Pitch (VGA only) changes the displa y dat a frequency to match your grap ...
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Smart Technologies ID422w - page 31
21 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Adjusting the Display The OSD options enable you to optimize a variety of display settings at th e touch of a button. Make adjustments using the disp lay control buttons located on the upper left-ha nd edge of the unit. T o adjust the scree n 1. Press the Menu button on the interactive pen displ ...
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Smart Technologies ID422w - page 32
22 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w T o use t he Auto Adjust (VGA only) option 1. Press the Me nu button on the interactive pen display to open the OSD menu. 2. Press the – and + buttons to select the Other option , and then press the Enter button. The Other menu appea rs. 3. Press the – and + buttons to select Auto Adjust. 4. ...
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Smart Technologies ID422w - page 33
23 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w Orienting the Screen T o ensure that the pointer appea rs directly beneath the te thered pen when you to uch the interactive screen , the computer need s to know the exact locati on of the image on the screen. Y ou can ensure the accuracy of the pointer by orientating the screen, a procedure in ...
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Smart Technologies ID422w - page 34
24 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w NOTES – T o effective ly orient ate the interactive screen , press an area near each target and then slide your pen to the centre of each t arget’ s cross hairs before removing it. Keep your pen at a right angle to the screen. – Y ou can re-orientate a target by pressing a fu nction button ...
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Smart Technologies ID422w - page 35
25 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w T o remove the interactiv e pen display’ s stand 1. Place the intera ctive pen displa y facedown on a flat surface. 2. Remove the fo ur screws that attach the st and to the interactive pen display and then remove the stan d. T o inst all the interactiv e pen display on the st and 1. Place the ...
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Smart Technologies ID422w - page 36
26 | CHAPTER 2 – INSTALLING THE SMART PODIUM ID422w ...
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Chapter 3 Using the Interactive Pen Display This chapter tells you how to: • touch the interactive scr een (pag e 28) • use the pen (page 28 ) • use the function buttons (page 33) • store the pen (page 34) The interactiv e pen displa y is as easy t o use as a pe n on paper . B y touching the tethered pen to the screen, you can interact with ...
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Smart Technologies ID422w - page 38
28 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY T ouching the Interactive Screen Y ou can manipulate objects, select items, and write and eras e digital ink by touching the interactive screen with the tethered pen. Using the Pen The pen for the SMAR T Podium ID422w is an enhan ced pen that senses the amount of pressure that you apply to the ti ...
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Smart Technologies ID422w - page 39
29 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY CAUTION Replace the pen nib when it wears down. If a pen nib wears down too far , you might scratch or damage the display surface. NOTES • T o customize the side switch function s and to ch ange the eraser function, press the SMART Board icon in the notifi cation area (Windo ws computer) or the ...
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Smart Technologies ID422w - page 40
30 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY Basic Pen Operation Pointing and selecting • Move the pen slightly above the interactiv e screen t o position the screen cursor . Y ou do not need to touch the display surfa ce. The cursor jump s to the location where you place the pen. Press the pen tip on the display su rface to make a select ...
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Smart Technologies ID422w - page 41
31 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY Using the Pen T ool Buttons Use the pen tool buttons to contr ol how the interactive pen di splay responds to your interactive screen touches. Y ou can use the pen tool buttons to select an object, right-click, write digital ink (in black, b lue or red) or erase wh en you touch the screen. T o se ...
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Smart Technologies ID422w - page 42
32 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY Wr iting and Saving Notes T o write on the screen and save yo ur notes Press one of the digit al ink pen tool buttons and then write o r draw on the interactive screen, just as you would write or draw on p aper . A line of digital ink in the colour that you chose f ollows the teth ered pen. NOTES ...
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Smart Technologies ID422w - page 43
33 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY Using the Eraser Button When you press th e Eraser button, you can use the tether ed pen to erase your notes. T o erase a note 1. Pr ess the Eraser button. 2. Drag the pen over the note that you want to erase. NOTE Y ou can change the size of the eraser . For more details, see the SMART Notebook ...
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Smart Technologies ID422w - page 44
34 | CHAPTER 3 – USING THE INTERACTIVE PEN DISPLAY S toring the Pen When you are not using th e pen, put it in the storage comp artment on the top of the unit. S torage Compartment ...
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Smart Technologies ID422w - page 45
Chapter 4 Maint aining the Interactive Pen Display This chapter tells you how to: • clean the in teractive scree n (this page) • clean the unit casing and the pen (page 3 6) • replace the pen nib (page 36 ) Cleaning the Screen Y ou should clean the interactive sc reen once a week becaus e dirt and dust can stick to the screen. T o clean t he ...
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Smart Technologies ID422w - page 46
36 | CHAPTER 4 – MAINTAINING THE INTERACTIVE PE N DISPLAY Cleaning the Unit Casing and the Pen T o clean the unit casing and the pen Use only a damp cloth or a cloth dampened with very mild dete rgent to clean the unit casing and teth ered pen. CAUTIONS • Do not apply pa int thinner , benzene, alcohol or othe r solvents to the casing. If you us ...
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Smart Technologies ID422w - page 47
Chapter 5 T roubleshooting This chapter tells you how to: • check the intera ctive pen display’s power (page 38) • check the interactive pen display’ s status (p age 40) • troubleshoo t pen problems (p age 41) • troubleshoot ima ge problems (p age 42) • troubleshoot con trol and writing prob lems (page 45 ) • troubleshoot Wind ows c ...
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Smart Technologies ID422w - page 48
38 | CHAPTER 5 – TROUBLESHOOTING Checking the Interactive Pen Display’ s Power The Power ind icator shows wh ether power is r eaching the inte ractive pen dis play . If the Power indicator is... this indica tes the interactive pen display is... green turned on and rece iving a video signal from your comp uter . amber turned on, but is not recei ...
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Smart Technologies ID422w - page 49
39 | CHAPTER 5 – TROUBLESHOOTING Power Indicator Problems If you enco unter problems with the interact ive pen display’s Power in dicator , r efer to the following t able: Symptom Solution The Power indicato r is green but you are una ble to see a n image on t he display . •S e e Image Problems on page 42. The Power indicator is amber , the c ...
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Smart Technologies ID422w - page 50
40 | CHAPTER 5 – TROUBLESHOOTING Checking the Interactive Pen Display’ s S tatus The S tatus indicator shows whether the pen is interacting with the display . S tatus Indicator Problems If you enco unter problems with the interact ive pen display’s S tatus indicator , r efer to the following t able: If the St atus indicator is... this indicat ...
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Smart Technologies ID422w - page 51
41 | CHAPTER 5 – TROUBLESHOOTING Pen Problems If you enco unter problems with the tethe red pen, refer to the following table: Symptom Solution Y ou are unable to use the pen to select or write on the interactive pen display . OR When you write or draw with the pen, you see a pointer instead of digita l ink. • Adju st the pen’ s Tip Feel . In ...
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Smart Technologies ID422w - page 52
42 | CHAPTER 5 – TROUBLESHOOTING Image Problems If you encounter problems with the SMAR T Podium ID422w inte ractive pen display , refer to the following tables. For additional information about colour issues, see the documentation that came with your operating system or applications. General Display Problems If you encounter pr oblems with the d ...
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Smart Technologies ID422w - page 53
43 | CHAPTER 5 – TROUBLESHOOTING The “OUT OF SCAN RANGE” message appears. • Make sure that the input video signal frequency setting is 60Hz which is comp atible with the SMART Podium ID42 2w . • Make sure that the video card’s resolution is 1920 × 1080 or lower . • Mak e sure that th e refresh ra te (horizontal frequency) is 30 to 80 ...
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Smart Technologies ID422w - page 54
44 | CHAPTER 5 – TROUBLESHOOTING VGA Display Problems If you encounter pr oblems with your interac tive pen display with a VGA connectio n, refer to the fo llowing table: Symptom Solution The display ripples or flickers. •U s e t h e Reset OSD option to return the current display parameters to the factory default settings. •U s e t h e Other ...
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Smart Technologies ID422w - page 55
45 | CHAPTER 5 – TROUBLESHOOTING Control and W riting Problems If you encounter pr oblems with writing and dr awing on your inte ractive pen display , refer to the fo llowing table: The display and LCD p anel are not lined up. OR The display size is not correct. •S e l e c t 1:1 in the Scaling OSD option to display the image at the actual resol ...
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Smart Technologies ID422w - page 56
46 | CHAPTER 5 – TROUBLESHOOTING Windows Computer S pecific Problems If you encounter problems with your Windows o perating system, refer to the following table: Mac Computer S pecific Problems If you encounter problems with your Mac operatin g system software, refer to the following table: Symptom Solution Once you have changed the computer’s ...
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Smart Technologies ID422w - page 57
47 | CHAPTER 5 – TROUBLESHOOTING T o remove Ink file s 1. S tart your computer in Administra tion mode. 2. Select the Apple menu > System Prefer ences > Ink and then select to disable handwriting recognition. 3. Select Finder > Home > Library > Preferences and then remo ve the following files: com.apple.ink.framework.plist com.appl ...
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Smart Technologies ID422w - page 58
48 | CHAPTER 5 – TROUBLESHOOTING ...
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Smart Technologies ID422w - page 59
Appendix A Hardware Environment al Compliance SMART T echnologies support s glob al ef fort s to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manne r . W aste Electrical and Electronic Equipment Regulations (WEEE Directive) W aste Electrical and Electronic Equ ipment regulations a pp ...
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Smart Technologies ID422w - page 60
50 | APPENDIX A – HARDWARE ENVIRON MENTAL COMPLIANCE Packaging Many countries have regulation s restricting the use of cert ain hea vy meta ls in product packaging. The p ackaging used by SMAR T T echnologies to disp atch products complies with applicable packaging laws. Covered Electronics Devices Many US states classify monitors as Cove red Ele ...
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Smart Technologies ID422w - page 61
51 | APPENDIX B – CUSTOMER SUPPORT Appendix B Customer Support Online Information and Support Vis it www .smarttech.com/support to view and download user guides , how-to and troubleshootin g articles, sof tware and more. T raining Vis it www .smarttech.com/trainingcenter for training materials and information about our training services. T echnic ...
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Smart Technologies ID422w - page 62
52 | APPENDIX B – CUSTOMER SUPPORT General Inquiries W arranty Product warrant y is governed by the terms and cond itions of SMART’ s “Limited Equipment Warranty” sent with the SMART product at the time of pu rchase. Registration T o help us serve you, register online at www .smarttech.com/registration . Address S MART T echnologies 3636 Re ...
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Smart Technologies ID422w - page 63
Index A airborne t oxic controls, 51 C California Air Resour ce Board, 51 Changing the Angle, 8 Chinese regulations, 50 Cleaning the Display Surface, 35 Cleaning the Tethered Pen, 36 Connecting, 9 connection panel, 2 Consumer Product Safety Improv ement Act , 50 contact info rmation, 52 covered electronic devices, 50 customer support, 51 – 52 D D ...
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Smart Technologies ID422w - page 64
54 | INDEX R registration, 52 Replacing the Pen N ib, 36 RoHS directive, 49 S security, 24 SMART Technical Support, 51 Status Indicator, 31 , 40 Problems, 40 Storing the Tethered Pen, 34 support, 51 – 52 T Technical Support, 51 Tethered Pen Cleaning, 36 Replacing th e Pen Nib, 36 Storing, 34 Touching the Intera ctive Screen, 28 training, 51 troub ...
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Smart Technologies ID422w - page 65
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Smart Technologies ID422w - page 66
Contact SMART T echnologies Freephone 1 866 518 6791 (US/Canada) or +1 403 2 28 5940 ...
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