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Manual Panasonic WV-SPN311

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  • Panasonic WV-SPN311 - page 1

    Operating Instructions Network Camera Model No. WV-SPN3 Series WV -SPN31 1 This manual covers the models: WV-SPN3 Series(WV-SPN311,WV-SPN310) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. ...

  • Panasonic WV-SPN311 - page 2

    Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Explains how to perform the settings and how to operate this camera. • Important Information: Provides information about the cautions required for safely using and installing this camera. • Installation Guide: Explai ...

  • Panasonic WV-SPN311 - page 3

    Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ® ) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions. IMPORTANT • T ...

  • Panasonic WV-SPN311 - page 4

    Table of Contents 1 Monitor images on a PC .. ........................................................................7 1.1 Monitor images from a single camera .. ...........................................................................7 1.2 About the “Live” page .. ............................................................................. ...

  • Panasonic WV-SPN311 - page 5

    10.6 Access copy images saved on the SD memory card onto the PC [SD memory card images] .. ........................................................................................................................... 70 10.7 Configure the directory of the PC that images will be downloaded to [Log] .. .......... 81 11 Configure the settings relating t ...

  • Panasonic WV-SPN311 - page 6

    16 Configuring the network settings [Network] .. ................................... 144 16.1 Configure the network settings [Network] .. ................................................................ 144 16.2 Configure advanced network settings [Advanced] .. ................................................. 148 16.2.1 Configure the settings rela ...

  • Panasonic WV-SPN311 - page 7

    1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL regis ...

  • Panasonic WV-SPN311 - page 8

    3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password a ...

  • Panasonic WV-SPN311 - page 9

    1.2 About the “Live” page 1 O A B C D E F G H I J K L M N W V U T S R Q P [select language] pull-down-menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. ( ® page 47) [Setup] button *1 Displays the setup menu. The button will turn green and the setup menu will be dis ...

  • Panasonic WV-SPN311 - page 10

    Aspect ratio of “4:3” [1280x960] The letters “1280x960” will turn green and images in the main area will be displayed in 1280 x 960 (pixels). [800x600] The letters “800x600” will turn green and images in the main area will be displayed in 800 x 600 (pixels). [VGA] The letters “VGA” will turn green and images in the main area will be ...

  • Panasonic WV-SPN311 - page 11

    Within the full angle image, the white outlines display what position the image was cropped from. During sequence operations, the cropping positions used by the sequence function are displayed in multiple white outlines (the display shown in the cropping display is not updated by changes to the position of the sequence or images). [AUX] buttons *3 ...

  • Panasonic WV-SPN311 - page 12

    • When it takes longer than the specified period to obtain the snap shot picture due to the network environment, the snap shot picture may not be displayed. Mic input button *4 Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex) S P N31 1 S P N ...

  • Panasonic WV-SPN311 - page 13

    • Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment. *1 Only operable by users whose access level is “1. Administrator”. *2 Used by super resolution techniques. *3 Only operable by ...

  • Panasonic WV-SPN311 - page 14

    Sequence display using the cropping function A B C A B C A B C By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs can be displayed. Sequence display using the alarm action cropping function A B 14 Operating Instructions 1 Monitor images on a PC ...

  • Panasonic WV-SPN311 - page 15

    B A A A B A B A. Alarm occurrence B. Time while the cropping area is displayed Note • Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for “Cropping”. ( ® page 136) Operating Instructions 15 1 Monitor images on a PC ...

  • Panasonic WV-SPN311 - page 16

    1.4 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registe ...

  • Panasonic WV-SPN311 - page 17

    2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the cellular phone. IMPORTANT • When the authentication window is displayed, enter the user name and passwor ...

  • Panasonic WV-SPN311 - page 18

    1. Access to “http://IP address/mobile” *1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. B C D A WV -SPN31 1 Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the ...

  • Panasonic WV-SPN311 - page 19

    Note • Some cellular phones cannot change the image capture size even when resolution is changed by resolution control. • Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”, “Resolution” may not be able to be used. • When the HTTP port number is changed from “80”, enter “http://IP address ...

  • Panasonic WV-SPN311 - page 20

    1. Access to “http://IP address/cam” *1 or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C , buttons to operate those functions are ...

  • Panasonic WV-SPN311 - page 21

    2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image ...

  • Panasonic WV-SPN311 - page 22

    AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. ( ® page 116) Note • You can change the image size displayed on the mobile terminal by ac ...

  • Panasonic WV-SPN311 - page 23

    – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds • When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same. • When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam” *1 in the addre ...

  • Panasonic WV-SPN311 - page 24

    3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. ( ® page 56) It is possible to select “JPEG(1)”, “JPEG( ...

  • Panasonic WV-SPN311 - page 25

    • When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again. Operating Instructions 25 3 Record images on the SD memory card manually ...

  • Panasonic WV-SPN311 - page 26

    4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated. • ...

  • Panasonic WV-SPN311 - page 27

    Notify of alarm occurrences by E-mail Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mai ...

  • Panasonic WV-SPN311 - page 28

    5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP serve ...

  • Panasonic WV-SPN311 - page 29

    5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of t ...

  • Panasonic WV-SPN311 - page 30

    6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed. • Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the sched ...

  • Panasonic WV-SPN311 - page 31

    2. Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card. Recording stream Select the recording stream that y ...

  • Panasonic WV-SPN311 - page 32

    • Default: All Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. • From: Configure the starting period of logs display ...

  • Panasonic WV-SPN311 - page 33

    – TRM2: Alarm by alarm input to Terminal 2 – TRM3: Alarm by alarm input to Terminal 3 – VMD: Alarm by VMD alarm – COM: Alarm by command alarm – AUD: Alarm by audio detection alarm – FTP: Logs saved from FTP periodic image transmission errors • [SD memory card]: Available capacity and the original capacity of the SD memory card will be ...

  • Panasonic WV-SPN311 - page 34

    7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. The display format varies depending on the “Recording format? ...

  • Panasonic WV-SPN311 - page 35

    When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed. [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order. [FF] button Each time the button is clicked, the ...

  • Panasonic WV-SPN311 - page 36

    Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. • Download range: Images in the specified range will be downloaded. Note • When the [Cancel] button is clicked in the process of ...

  • Panasonic WV-SPN311 - page 37

    7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H. 264(4)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. A Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when ...

  • Panasonic WV-SPN311 - page 38

    Note • The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264 recording” of the SD memory card. If any of the following also applies to “Transmission priority” or “Max bit rate (per client)” on the [JPEG/H.264] tab of the “Image/Audio” page, playback speed becomes constant (x1), not f ...

  • Panasonic WV-SPN311 - page 39

    • Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video data cannot be played back. *1 The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only. Operating Instructions 39 7 Playback of images on the SD memory card ...

  • Panasonic WV-SPN311 - page 40

    8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. ( ® page 139, ...

  • Panasonic WV-SPN311 - page 41

    9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 139 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “Live” page. ( ® page 7) 2. Click the [ ...

  • Panasonic WV-SPN311 - page 42

    → The setup menu will be displayed. Refer to page 45 for further information about this menu. 42 Operating Instructions 9 Display the setup menu from a PC ...

  • Panasonic WV-SPN311 - page 43

    9.2 How to operate the setup menu A B Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to ...

  • Panasonic WV-SPN311 - page 44

    <Example> A B C D When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C . 4 ...

  • Panasonic WV-SPN311 - page 45

    9.3 About the setup menu window A B C E F G H I D J K L M [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic” page. ( ® pag ...

  • Panasonic WV-SPN311 - page 46

    [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm” page. ( ® page 116) [Advanced view] button Displays the “Advanced view” page. The settings relat ...

  • Panasonic WV-SPN311 - page 47

    10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab. 10.1 Configure the basic settings [Basic] Click the [Basic] ta ...

  • Panasonic WV-SPN311 - page 48

    • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: The model No. is displayed. [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. • Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59 IMPORTAN ...

  • Panasonic WV-SPN311 - page 49

    [Camera title on screen (0-9, A-Z)] Enter a character string to be displayed on the image. • Available number of characters: 0 - 20 characters • Available characters: 0-9, A-Z and the following marks. ! " # $ % & ' ( ) * + , - . / : ; = ? • Default: None (blank) [OSD] - [Position] Select the position where the time and date and ...

  • Panasonic WV-SPN311 - page 50

    • SD MOUNT indicator (SD MOUNT ): Lights when data can be saved to the SD memory card. It blinks or is off when data cannot be saved to the SD memory card. – Indicator is off: Indicates “Not use” is selected for SD memory card, or an error occurred for SD memory card. – Indicator blinks: Indicates the SD memory card is being recognized or ...

  • Panasonic WV-SPN311 - page 51

    Note • Monitor out is intended for use when performing tasks, such as checking the angle of viewable images, with a video receiving device when installing or servicing the camera, and cannot be used for recording or surveillance purposes. • When NTSC or PAL is selected, the NTSC/PAL switch of the camera cannot be used to change the monitor outp ...

  • Panasonic WV-SPN311 - page 52

    Refer to page 179 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information. • Default: Off Note • When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page also changes to the same setting. [Recommended network setting for internet] The recommended settings for ...

  • Panasonic WV-SPN311 - page 53

    10.3 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. ( ® page 41, page 43) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card ...

  • Panasonic WV-SPN311 - page 54

    [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% • Default: 50% Note • Notification will be provided each time the remaining c ...

  • Panasonic WV-SPN311 - page 55

    [Lock the SD memory card] Configure a password for the SD memory card. When configuring a password, devices other than the camera will be unable to write to or read the SD memory card. If the SD memory card is stolen or lost, the risk of recorded data being leaked can be reduced. [Set] When an SD memory card with no configured password is inserted, ...

  • Panasonic WV-SPN311 - page 56

    • Available number of characters: 4 - 16 characters • Unavailable characters: " & • Default: None (blank) [Status] Display the configuration status of the password lock. • Lock: A password is configured on the SD memory card, and the lock function is enabled. • Unlock: The lock function is disabled. • Password is set.: The pass ...

  • Panasonic WV-SPN311 - page 57

    • H.264(1): Records video data (H.264(1)) in the MP4 video encoding format. The data is recorded in accordance with the settings of “H.264(1)” on the [JPEG/H.264] tab of the “Image/Audio” page. • H.264(2): Records video data (H.264(2)) in the MP4 video encoding format. The data is recorded in accordance with the settings of “H.264(2)? ...

  • Panasonic WV-SPN311 - page 58

    • FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function. Available only for the “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” images. • Alarm input: Saves images at an alarm occurrence. • Manual: Saves images manually. • Schedule: Saves images in accordance with the se ...

  • Panasonic WV-SPN311 - page 59

    [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number” • Available number of characters: 1 - 8 characters • Unavailable characters: " & * / : ; &l ...

  • Panasonic WV-SPN311 - page 60

    [Post alarm (recording) duration] Set the duration to save image data on the SD memory card after an alarm occurrence. 10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s • Default: 30s * The actual recording time may sometimes be longer than the duration selected for this setting. SD memory card information [Remaining capacity] Capacity and rem ...

  • Panasonic WV-SPN311 - page 61

    • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB – SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB – SD memory card: 2 GB (except miniSD card and microSD card) • Use an SD memory card formatted compliant with the SD memory card standard at the default. SD memory card images [Access img.] Images on the S ...

  • Panasonic WV-SPN311 - page 62

    Note • When the self-signed certificate or certificate (security certificate) issued by CA (Certificate Authority) is not valid, “On” cannot be selected. • When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Compression” of “Recording stream 1”, “On” cannot be selected. [CRT key generate] CRT key (encryption key ...

  • Panasonic WV-SPN311 - page 63

    10.5 How to configure alteration detection settings The settings relating to alteration detection that detects when data in the SD memory card is altered or edited can be configured on this page. The alteration detection settings will be configured in the following procedure. Generation of the CRT key ( encryption key) Configuration of the alterati ...

  • Panasonic WV-SPN311 - page 64

    1. Click the [Execute] button of “CRT key generate”. → The “CRT key generate” dialog box will be displayed. 2. Click the [Execute] button. → The generation of CRT key will be started. When the generation is finished, the key size and generation time & date of the generated key will be displayed on “Current CRT key”. Note • To ...

  • Panasonic WV-SPN311 - page 65

    1. Click the [Execute] button of “Self-signed Certificate - Generate”. → The “Self-signed Certificate - Generate” dialog box will be displayed. 2. Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the ...

  • Panasonic WV-SPN311 - page 66

    Indication Description Not generated The self-signed certificate are not generated. Invalid (Reason: CA Certificate installed) The self-signed certificate has already been generated, and the certificate issued by CA has been installed. • In this case, the server certificate is validated. Common name of the self-signed certificate The self-signed ...

  • Panasonic WV-SPN311 - page 67

    1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. 2. Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host na ...

  • Panasonic WV-SPN311 - page 68

    10.5.4 Installation of the certificate issued by CA IMPORTANT • If the CSR file is not generated, it is impossible to install the certificate (security certificate) issued by CA. • For the installation, the certificate issued by CA is required. 1. Click the [Browse...] button of “CA Certificate - Certificate install”. → The [Open] dialog ...

  • Panasonic WV-SPN311 - page 69

    10.5.5 Configuration of alteration detection 1. Select “On” for “Alteration detection information addition”, and click the [Set] button. 2. Extensive information for alteration detection will be added to video files (MP4 format) recorded after changing the setting. IMPORTANT • When the “Alteration detection information addition” setti ...

  • Panasonic WV-SPN311 - page 70

    10.6 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. ( ® page 41, page 43) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow” for “FTP access to camera” on the [N ...

  • Panasonic WV-SPN311 - page 71

    Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved. Note • All values are approximate. Image ca ...

  • Panasonic WV-SPN311 - page 72

    Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000 35,200 41,600 4 GB 9,600 12,800 16,000 17,600 20,800 2 GB 4,800 6,400 8,000 8,800 10,400 Capacit ...

  • Panasonic WV-SPN311 - page 73

    Image capture size: 800x600 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 204,800 320,200 384,000 486,400 563,200 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000 121,600 140,800 8 GB 25,600 40,000 48,000 60,800 70,400 4 GB 12,800 20,000 24,000 30,400 35,200 2 GB 6,400 10,000 12,000 15,200 17,600 C ...

  • Panasonic WV-SPN311 - page 74

    Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000 40,000 2 GB 10,000 14,000 16,000 18,000 20,000 Ca ...

  • Panasonic WV-SPN311 - page 75

    Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200 89,600 102,400 4 GB 24,000 35,200 41,600 44,800 51,200 2 GB 12,000 17,600 20,800 22,400 25,6 ...

  • Panasonic WV-SPN311 - page 76

    Image capture size: 400x300 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 512,000 627,200 710,400 844,800 979,200 32 GB 256,000 313,600 355,200 422,400 489,600 16 GB 128,000 156,800 177,600 211,200 244,800 8 GB 64,000 78,400 88,800 105,600 122,400 4 GB 32,000 39,200 44,400 52,800 61,200 2 GB 16,000 19,600 22,200 26,400 30 ...

  • Panasonic WV-SPN311 - page 77

    Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 56,000 60,000 2 GB 24,000 26,000 27,000 28,000 30, ...

  • Panasonic WV-SPN311 - page 78

    Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800 144,000 153,600 4 GB 57,600 65,600 70,400 72,000 76,800 2 GB 28,800 32,800 35,20 ...

  • Panasonic WV-SPN311 - page 79

    Image capture size: 160x120 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 2,534,400 3,148,800 3,635,200 4,057,600 4,352,000 32 GB 1,267,200 1,574,400 1,817,600 2,028,800 2,176,000 16 GB 633,600 787,200 908,800 1,014,400 1,088,000 8 GB 316,800 393,600 454,400 507,200 544,000 4 GB 158,400 196,800 227,200 253,600 272,000 2 G ...

  • Panasonic WV-SPN311 - page 80

    Image capture size: 160x90 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 2,995,200 3,776,000 4,441,600 5,075,200 5,593,600 32 GB 1,497,600 1,888,000 2,220,800 2,537,600 2,796,800 16 GB 748,800 944,000 1,110,400 1,268,800 1,398,400 8 GB 374,400 472,000 555,200 634,400 699,200 4 GB 187,200 236,000 277,600 317,200 349,600 2 ...

  • Panasonic WV-SPN311 - page 81

    10.7 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. ( ® page 41, page 43) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section. Alarm The settings related to the directory of the PC that recorded images of w ...

  • Panasonic WV-SPN311 - page 82

    Note • Schedule saving is available only when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”. FTP error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same ma ...

  • Panasonic WV-SPN311 - page 83

    11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [JPEG/H.264] tab, the [Image quality] tab, and the [Audio] tab. 11.1 Configure the settings relating to the image ca ...

  • Panasonic WV-SPN311 - page 84

    ...

  • Panasonic WV-SPN311 - page 85

    [Image capture size] Select the image capture size to display the JPEG image. – When “1.3 mega pixel [16:9](30fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode” 1280x720/640x360/320x180/160x90 – When “1.3 mega pixel [4:3](30fps mode)” is selected for “Image capture mode” 1280x960/800x600/V ...

  • Panasonic WV-SPN311 - page 86

    11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 41, page 43) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 84 for the settings relating to ...

  • Panasonic WV-SPN311 - page 87

    [Image capture size] Select the image capture size from the following. What can be selected may be limited depending on the image capture size already selected. Image capture mode Image capture size H.264(1) H.264(2) H.264(3) H.264(4) 1.3 mega pixel [16:9] (30fps mode) 1280x720 640x360 320x180 160x90 1280x720 640x360 320x180 160x90 1280x720 640x360 ...

  • Panasonic WV-SPN311 - page 88

    • Default: 30fps* Note • When “Frame rate”, “Advanced VBR”, or “VBR” is selected for “Transmission priority”, this setting is available. • “Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower than the specified value when any value marked with an asterisk (*) is sele ...

  • Panasonic WV-SPN311 - page 89

    • 160x120 and 160x90: 64kbps - 40960kbps* • QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 40960kbps* • 800x600: 128kbps* - 40960kbps* • 1280x960 and 1280x720: 256kbps* - 40960kbps* • 1280x720 (60fps): 1024kbps* - 40960kbps* Note • The H.264 bit rate is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the “N ...

  • Panasonic WV-SPN311 - page 90

    [Unicast port2(Audio)] *1 Enter the unicast port number (used to transmit audio from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 – H.264(2): 33014 – H.264(3): 33024 – H.264(4): 33034 [Multicast address] *2 Enter the multicast IP address. Images and audio will be tran ...

  • Panasonic WV-SPN311 - page 91

    11.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. ( ® page 41, page 43) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened win ...

  • Panasonic WV-SPN311 - page 92

    [Lens distortion compensation] Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. ( ® page 110) 11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) Click the [Setup>> ...

  • Panasonic WV-SPN311 - page 93

    Operating Instructions 93 11 Configure the settings relating to images and audio [Image/Audio] ...

  • Panasonic WV-SPN311 - page 94

    [Super Dynamic(SD)] Select “On(High)”, “On(Normal)”, or “Off” to determine whether or not to activate the super dynamic function. When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”, this setting is unavailable. Refer to the description “Super Dynamic function” about the super dynamic function. • ...

  • Panasonic WV-SPN311 - page 95

    [Face SD] With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see. Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function. ...

  • Panasonic WV-SPN311 - page 96

    – When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”: 1/60 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix – When a setting other than “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”: 1/30 Fix, 3/100 Fix, 3/120 Fix, 2/100 Fix, 2/ ...

  • Panasonic WV-SPN311 - page 97

    • Auto2(IR Light): Suitable when using near-infrared light source at night. • Auto3(Super Chrome Compensation(SCC)): Suitable to keep the color mode even under darker light condition. The color mode will be carried on by the Super Chrome Compensation (SCC) function even under illumination that is lower than Auto1(Normal). • Default: Auto1(Nor ...

  • Panasonic WV-SPN311 - page 98

    Note • Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”. – When shooting a subject whose major part is a thick color – When shooting blue sky or sun at sunset – When shooting a subject whose luminance is too low • When “AWC” is selected, click the [Set] button. [Red gain] Adjust t ...

  • Panasonic WV-SPN311 - page 99

    [Level] Adjust the fog compensation level. The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting. Default: 64 [High light compensation(HLC)] Select “On” or “Off” to determine wheth ...

  • Panasonic WV-SPN311 - page 100

    1. Display the “Image adjust” setup menu. ( ® page 91) 100 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio] ...

  • Panasonic WV-SPN311 - page 101

    2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). 3. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 4. Click the [End] button after completing masking are ...

  • Panasonic WV-SPN311 - page 102

    IMPORTANT • The mask area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the mask area after changing the “Image capture mode” setting. • The mask area may move out of alignment when “Extra optical zoom” is configured. Make sure to check the mask area after configuring “Ex ...

  • Panasonic WV-SPN311 - page 103

    • Default: Auto [Close] button Click this button to close the “Back focus” setup menu. 11.6 Adjust the angular field of view using the extra optical zoom function Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. ( ® page 91) It is possible to adjust the angular field of vi ...

  • Panasonic WV-SPN311 - page 104

    11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. ( ® page 91) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 8 privacy zones can be ...

  • Panasonic WV-SPN311 - page 105

    IMPORTANT • After configuring the privacy zone, the privacy zone may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the privacy zone after changing the “Image capture mode” setting. Operating Instructions 105 11 Configure the settings relating to images and audio [Image/Audio] ...

  • Panasonic WV-SPN311 - page 106

    11.8 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. ( ® page 91) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area. It is possible to enhance the image quality of the spec ...

  • Panasonic WV-SPN311 - page 107

    • Off: Does not set the VIQS area. • Default: Off [Delete] button Deletes the VIQS area. Click the button to delete the VIQS area. [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced. This ma ...

  • Panasonic WV-SPN311 - page 108

    11.9 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1. The color next to the area number show the color of t ...

  • Panasonic WV-SPN311 - page 109

    IMPORTANT • No setting contents are determined unless the [Set] button is clicked. • To check the image after configuring VIQS, display an H.264 image on the “Live” page, or press the [Confirm] button under “Stream”. • The outputted bit rate changes depending on the subject. Confirm the bit rates with actual subjects used when operati ...

  • Panasonic WV-SPN311 - page 110

    11.10 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. ( ® page 91) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted. • The ...

  • Panasonic WV-SPN311 - page 111

    11.11 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. ( ® page 41, page 43) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized. Therefore, images and audio may not always match. • Audio may be interrupted depending on the network ...

  • Panasonic WV-SPN311 - page 112

    [Audio encoding format] Select the audio reception encoding format from G.726, G.711, and AAC-LC. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. • G.726 is always applied for the audio transmission encoding format. [Audio bit rate] Select “16kbps” or “32kbps” fo ...

  • Panasonic WV-SPN311 - page 113

    [Audio output interval (PC to Camera)] S P N31 1 S P N31 1 Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will ...

  • Panasonic WV-SPN311 - page 114

    12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 41, page 43) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups ...

  • Panasonic WV-SPN311 - page 115

    • “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html). • This camera is specified when “selfcamera” is displayed for the IP address or host n ...

  • Panasonic WV-SPN311 - page 116

    13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has the [Alarm] tab, the [VMD area ] tab, the [Au ...

  • Panasonic WV-SPN311 - page 117

    • Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal setup” ( ® page 118). • Default: Off [Terminal 3] Determine how to use terminal 3. • Off: Not used. • Alarm input: Receives alarms. When “Alarm input” is selected, a pull-down menu for “Close” and “Open” is displayed. – C ...

  • Panasonic WV-SPN311 - page 118

    Note • The duration that alarm detections are not made can be managed for each type of alarm. For example, during the time when detections for command alarms are not made, detections for VMD alarm can be made. 13.2 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 41, pag ...

  • Panasonic WV-SPN311 - page 119

    13.3 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 41, page 43) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & • Default: AUX [Open (U ...

  • Panasonic WV-SPN311 - page 120

    • [Image compression rate upon alarm detection] Click “Image compression rate upon alarm detection >>” to display the setup menu that can configure the settings relating to image quality when an alarm occurs. The setup menu will be displayed in a newly opened window. ( ® page 120) • [Alarm E-mail notification] Click “E-mail server ...

  • Panasonic WV-SPN311 - page 121

    13.4.2 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. ( ® page 119) Refer to page 149 for information on configuration for these settings. Operating Instructions 121 13 Configure the alarm settings [Alarm] ...

  • Panasonic WV-SPN311 - page 122

    13.4.3 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. ( ® page 119) Refer to page 152 for information on configuration for these settings. 122 Operating Instructions 13 Configure the alarm settings [Alarm] ...

  • Panasonic WV-SPN311 - page 123

    13.4.4 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. ( ® page 119) Refer to page 53 for information on configuration for these settings. Operating Instructions 123 13 Configure the alarm settings [Ala ...

  • Panasonic WV-SPN311 - page 124

    13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. ( ® page 119) Refer to page 132 for information on configuration for these settings. 124 Operating Instructions 13 Co ...

  • Panasonic WV-SPN311 - page 125

    13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. ( ® page 119) Refer to page 134 for information on configuration for these settings. 13.5 Configure the VMD settings [VMD area] Click the [VMD ar ...

  • Panasonic WV-SPN311 - page 126

    • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On” or “Off” to dete ...

  • Panasonic WV-SPN311 - page 127

    • Default: 8 [Delete] button Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be deleted. [Light detection control] Select “On” or “Off” to determine whether or not to suspend video motion detection affected by brightness change such by a dimming level control. • Default: Off IMPOR ...

  • Panasonic WV-SPN311 - page 128

    1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors. The “Status” of the outline to be set for ...

  • Panasonic WV-SPN311 - page 129

    13.6 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. ( ® page 41, page 43) The settings relating to audio detection can be configured in this section. When the configured audio detection level is exceeded, the alarm action will be performed. The audio detection level ...

  • Panasonic WV-SPN311 - page 130

    Note • The volume level for when audio detection is performed can be changed in “Mic input volume (Camera to PC)” on the [Audio] tab of the “Image/Audio” page. ( ® page 111) [Audio detection level] Select the level at which the camera determines that there is sound in the area around the camera when detecting sound. If you only want to d ...

  • Panasonic WV-SPN311 - page 131

    If further adjustments are required, repeat from step 2. Note • “Audio detection” can only be used when “Mic input” or “Interactive(Full-duplex) S P N31 1 S P N31 1 ” is selected for “Audio transmission/reception” on the [Audio] tab of the “Image/Audio” page. ( ® page 111) • Noise or other unwanted sound from the surroundin ...

  • Panasonic WV-SPN311 - page 132

    13.7.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” ...

  • Panasonic WV-SPN311 - page 133

    [Additional alarm data] Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic alarm protocol by selecting On/Off. • Default: Off [Destination port] Select a destination port for the Panasonic alarm protocol from the following. • Available range: 1 - 65535 • Default: 1818 The following port numb ...

  • Panasonic WV-SPN311 - page 134

    13.7.2 Configure the settings relating to HTTP alarm notification HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server addresses can be registered. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_) ...

  • Panasonic WV-SPN311 - page 135

    [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address 5]. • Available characters: Alphanumeric characters • Default: /cgi-bin/comalarm.cgi?CMD=01 Note • For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including “http: ...

  • Panasonic WV-SPN311 - page 136

    14 Configure the settings related to advanced view [Advanced view] Settings related to cropping can be configured on the “Advanced view” page. The “Advanced view” page has the [Cropping] tab. 14.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the “Advanced view” page. ( ® page 41, page 43) Settings ...

  • Panasonic WV-SPN311 - page 137

    Clicking on the outside of the outline adds a new outline. Streams that are configured in cropping use the same cropping area as the [Cropping] display. Therefore, if the cropping outline is changed, the cropping area of streams configured in cropping are changed according to the settings of the cropping outline. [Cropping] Either one of JPEG(1), J ...

  • Panasonic WV-SPN311 - page 138

    [Self return time] Configure how long cropping images are transmitted for when an alarm occurs. When the set time has passed, cropping images stop being transmitted and the camera starts transmitting full-screen images. Available only when “On” is selected for “Alarm action”. 10s/20s/30s/1min/2min/3min/5min Default: 30s [Sequence] Using a m ...

  • Panasonic WV-SPN311 - page 139

    15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and th ...

  • Panasonic WV-SPN311 - page 140

    Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of August, 2014) [User name] Enter a user name. • Available number of characters: 1 - 32 characters • Una ...

  • Panasonic WV-SPN311 - page 141

    The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note ? ...

  • Panasonic WV-SPN311 - page 142

    The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. • Default: Off Note • When “On? ...

  • Panasonic WV-SPN311 - page 143

    Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. Operating Instructions 143 15 Configure the settings relating to the authentication [User mng.] ...

  • Panasonic WV-SPN311 - page 144

    16 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 16.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. ( ® page 41, page 43) The following information is required to configur ...

  • Panasonic WV-SPN311 - page 145

    IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server ...

  • Panasonic WV-SPN311 - page 146

    IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. • Default: Off [IP address(IPv6)] When “On” is selected for “Manual”, manual entry of ...

  • Panasonic WV-SPN311 - page 147

    [Max RTP packet size] Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size when viewing images from the camera using the RTP protocol. It is recommended to use with the default “Unlimited(1500byte)”. When the RTP packet size is restricted in the network line in use, select “Li ...

  • Panasonic WV-SPN311 - page 148

    • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Rout er Inte rnet (WAN) Cable mod em X ...

  • Panasonic WV-SPN311 - page 149

    16.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) – When a notifica ...

  • Panasonic WV-SPN311 - page 150

    [SMTP server address] Enter the IP address or the host name of the SMTP server used to send E-mails. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). [SMTP port] Enter the port number to which E-mails are sent. • Availab ...

  • Panasonic WV-SPN311 - page 151

    [SSL] Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name and the password used for authentication. • Default: Off Note • Some SMTP servers may not support SSL. • S ...

  • Panasonic WV-SPN311 - page 152

    16.2.2 Configure the settings related to FTP transmission FTP [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved. For example, enter “/ALARM” to designate the direc ...

  • Panasonic WV-SPN311 - page 153

    • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. On: If transmission fails, transmissions are resent until they are successfully sent. Off: If transmission fails, ...

  • Panasonic WV-SPN311 - page 154

    0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics • Default: 100pics • Recording dur ...

  • Panasonic WV-SPN311 - page 155

    1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the image capture size of images to be transmitted from the following. JPEG(1)/JPEG(2)/JPEG(3) • Default: JPEG(2) [FTP server address] Enter the IP address or th ...

  • Panasonic WV-SPN311 - page 156

    IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera. • Manual: Time set on the [Basic] tab on the “Basic” page will be use ...

  • Panasonic WV-SPN311 - page 157

    The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h 16.2.4 Configure the UPnP settings This camera support UPnP ...

  • Panasonic WV-SPN311 - page 158

    [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click [Apply] ® Complete For Windows 7 [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network ...

  • Panasonic WV-SPN311 - page 159

    [CA Certificate - Generate Certificate Signing Request] When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Sig ...

  • Panasonic WV-SPN311 - page 160

    • The maximum number of concurrent access user varies depending on the maximum image size and transmission format. 16.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 176 for how to configure the settings relating to DDNS. [Area] Sele ...

  • Panasonic WV-SPN311 - page 161

    [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work. [System name] Enter a system name to be used to manage the ...

  • Panasonic WV-SPN311 - page 162

    16.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption key) Con figuration of the connection protocol Access to the cameras usin ...

  • Panasonic WV-SPN311 - page 163

    Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by CA. • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate. 16.3.1 Generation of the CRT key (SSL encrypt ...

  • Panasonic WV-SPN311 - page 164

    key. When the [ Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 16.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate. 1. Click the [Execute ...

  • Panasonic WV-SPN311 - page 165

    Item Description Available number of characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date of the current key. Note • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z ...

  • Panasonic WV-SPN311 - page 166

    • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 16.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible t ...

  • Panasonic WV-SPN311 - page 167

    Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are ...

  • Panasonic WV-SPN311 - page 168

    • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certificate will be deleted. • When “H ...

  • Panasonic WV-SPN311 - page 169

    If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self -signed (security) certificate. ( ® page 169) • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browse ...

  • Panasonic WV-SPN311 - page 170

    • When the address or host name of the camera is changed, the security alert window will be displayed each time the camera is accessed even if the security certificate is installed. Install the security certificate again. • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Comm ...

  • Panasonic WV-SPN311 - page 171

    3. Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions 171 16 Configuring the network settings [Network] ...

  • Panasonic WV-SPN311 - page 172

    4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator]. • When using Windows 8 or Windows 8.1, right click [iex ...

  • Panasonic WV-SPN311 - page 173

    5. Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click “Next”. Operating Instructions 173 16 Configuring the network settings [Network] ...

  • Panasonic WV-SPN311 - page 174

    6. Select “Place all certificates in the following store”, and click “Browse...”. 7. Select “Trusted Root Certificate Authorities”, and click “OK”. 174 Operating Instructions 16 Configuring the network settings [Network] ...

  • Panasonic WV-SPN311 - page 175

    8. Click “Next”. 9. Click “Finish”. Operating Instructions 175 16 Configuring the network settings [Network] ...

  • Panasonic WV-SPN311 - page 176

    10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 16.5 How to configure the settings relating to DDNS When activating the DDNS functi ...

  • Panasonic WV-SPN311 - page 177

    Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet. The DDNS servic ...

  • Panasonic WV-SPN311 - page 178

    “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when ...

  • Panasonic WV-SPN311 - page 179

    If you cannot access the camera using the registered URL 30 minutes after registering with “Viewnetcam.com”, select “Advanced”. In this case, UPnP ( ® page 157) must be enabled for the camera and for the router. • Default: Normal 16.5.3 Procedure to register information for the “Viewnetcam.com” service 1. Select [Viewnetcam.com] for ...

  • Panasonic WV-SPN311 - page 180

    Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered camera is validated. • To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website (http://ww ...

  • Panasonic WV-SPN311 - page 181

    • Default: 24h 16.5.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscor ...

  • Panasonic WV-SPN311 - page 182

    17 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission • Audio detection permission • Access permission • H.264 recording • Scene file • FTP periodic image transmission The “Schedule” p ...

  • Panasonic WV-SPN311 - page 183

    Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion det ...

  • Panasonic WV-SPN311 - page 184

    • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab ( ® page 139) can access the camera only in the period of schedule. • H.264 recording(Recording stream 1): The SD recording will be performed at t ...

  • Panasonic WV-SPN311 - page 185

    17.1 How to set the schedules 1. Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”. O ...

  • Panasonic WV-SPN311 - page 186

    3. Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 186 Operating Instructions 17 Configure the settings relating to the schedules [Schedule] ...

  • Panasonic WV-SPN311 - page 187

    17.2 How to delete the set schedule 1. Uncheck the check box of the set day of the week. Operating Instructions 187 17 Configure the settings relating to the schedules [Schedule] ...

  • Panasonic WV-SPN311 - page 188

    2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. 188 Operating Instructions 17 Configure the settings relating to the schedules [Schedule] ...

  • Panasonic WV-SPN311 - page 189

    18 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [ Status] tab, the [Default reset ] tab, and the [Data] tab. 18.1 Check the system log [System log] Click the [System ...

  • Panasonic WV-SPN311 - page 190

    The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture] Information of each item will b ...

  • Panasonic WV-SPN311 - page 191

    3. Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button. → The c ...

  • Panasonic WV-SPN311 - page 192

    The status of this camera can be checked on this page. [Viewnetcam.com] • Server: The URL of the “Viewnetcam.com” service server will be displayed. • Status: The registration status for the “Viewnetcam.com” will be displayed. • Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed. [UPnP] ? ...

  • Panasonic WV-SPN311 - page 193

    The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes aft ...

  • Panasonic WV-SPN311 - page 194

    The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup • [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. • [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC. • [Logs] Click the [Execute] button to bac ...

  • Panasonic WV-SPN311 - page 195

    19 Using the CD-ROM 19.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started and the license agreement is displayed. Read the agreement and select “I accept the terms in the license agreement”, and then click “OK”. The CD launcher window is displayed. • If the l ...

  • Panasonic WV-SPN311 - page 196

    19.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. A C D B Select the Panasonic “IP Setting Software” to install. Select whe ...

  • Panasonic WV-SPN311 - page 197

    19.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window. Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are displayed in B “Model List”. The camera models th ...

  • Panasonic WV-SPN311 - page 198

    19.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera independently. If the Panasonic “IP S ...

  • Panasonic WV-SPN311 - page 199

    • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 199. 3. When the viewer software “Network Camera View 4S ” installation screen is ...

  • Panasonic WV-SPN311 - page 200

    • When using a firewall (including software), allow access to all UDP ports. 200 Operating Instructions 19 Using the CD-ROM ...

  • Panasonic WV-SPN311 - page 201

    20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP add ...

  • Panasonic WV-SPN311 - page 202

    Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com server error Failed to resolve the Viewnetcam.com server address from DNS. • The designated ...

  • Panasonic WV-SPN311 - page 203

    Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in ...

  • Panasonic WV-SPN311 - page 204

    Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification. • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. • Th ...

  • Panasonic WV-SPN311 - page 205

    Error indications relating to SD memory card security settings Category Indication Description SD memory card Lock error • The lock for SD memory card could not be configured. Check again if the password is correct. Unlock error • The lock for SD memory card could not be unlocked. Check again if the password is correct. Self-signed Certificate ...

  • Panasonic WV-SPN311 - page 206

    21 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the LAN cable (category 5 or bett ...

  • Panasonic WV-SPN311 - page 207

    Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 146 Cannot access from t ...

  • Panasonic WV-SPN311 - page 208

    Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function. Refer to the manuals provided with the router for further information. • Is U ...

  • Panasonic WV-SPN311 - page 209

    Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. - • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users br ...

  • Panasonic WV-SPN311 - page 210

    Symptom Cause/solution Reference pages User registration for the “Viewnetcam.com” service fails. • Is the registered E-mail address correct? When an E-mail with the “Viewnetcam.com” website link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register ...

  • Panasonic WV-SPN311 - page 211

    Symptom Cause/solution Reference pages Images are displayed blurry. • Is the focus adjusted correctly? Check if the focus is adjusted correctly. Installation Guide The image is not being refreshed. • Depending on the version of your browser, there might be difficulties refreshing the picture, etc. Important Information • Depending on the traf ...

  • Panasonic WV-SPN311 - page 212

    Symptom Cause/solution Reference pages • Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S” is installed. 3 Audio is not output from other products such as a network disk recorder or PC software package. • Some of the products such as a network disk recorder or PC software package may not s ...

  • Panasonic WV-SPN311 - page 213

    Symptom Cause/solution Reference pages H.264 images are not displayed. • When “Network Camera View 4S” is deleted from a PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are installed, H.264 images will not be displayed. In this case, delete “Network Camera View 3” from the PC and then insta ...

  • Panasonic WV-SPN311 - page 214

    Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11: The “Information Bar” ( A ) expressed in th ...

  • Panasonic WV-SPN311 - page 215

    Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This site might require the following ActiveX control 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 7 or Internet Explorer 8) • Click the information bar and select ...

  • Panasonic WV-SPN311 - page 216

    22 Directory structure of drive B ALARM 1 30101 1 30102 File name.01 0123 1 30101 12.01 1 30101 12.02 LOCAL PULL File name.01 1 30101 12.01 1 30101 12.02 00000000 00000000 M_ALARM 10000001 10000101 10000001 10000101 LOG Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder Destination where ...

  • Panasonic WV-SPN311 - page 217

    Operating Instructions 217 Notes ...

Manufacturer Panasonic Category Security camera

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Panasonic WV-SPN311.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Panasonic WV-SPN311, service manual, brief instructions and user manuals Panasonic WV-SPN311. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Panasonic WV-SPN311.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Panasonic WV-SPN311 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Panasonic WV-SPN311.

A complete Panasonic manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Panasonic WV-SPN311 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Panasonic WV-SPN311, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Panasonic WV-SPN311, that we can find in the current document
3. Tips how to use the basic functions of the device Panasonic WV-SPN311 - which should help us in our first steps of using Panasonic WV-SPN311
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Panasonic WV-SPN311
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Panasonic WV-SPN311 in a specific country, if it was not possible to solve the problem on our own.

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