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Manual Promise Technology C6101SSWP000000-2

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  • Promise Technology C6101SSWP000000-2 - page 1

    Copyright Copyright by Promise Technology, Inc. (“Promise”), 1999. No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise. Trademarks All trademarks are the property of their respective holders. Important data protection information You should back up all data before installing a ...

  • Promise Technology C6101SSWP000000-2 - page 2

    SuperSwap Manual ii Table of Contents Introduction ............................................................................... 1 Specifications ____________________________________ 1 Interface ................................................................................................................... 1 Housing Assembly .................. ...

  • Promise Technology C6101SSWP000000-2 - page 3

    SuperSwap Manual 1 Introduction Thank you for purchasing Promise Technology’s SuperSwap. The SuperSwap drive housing installs easily into any 5. 25” component bay in your PC. SuperSwap’s drive carrier and housing extend the data storage capabilities of your system by allowing you to easily swap most 3.5” form factor ATA hard drives in and o ...

  • Promise Technology C6101SSWP000000-2 - page 4

    SuperSwap Manual 2 • 5% to 95% (non - condensing) Warranty • Two years limited parts and labor ...

  • Promise Technology C6101SSWP000000-2 - page 5

    SuperSwap Manual 3 Key Features The following a re key features of the Promise SuperSwap: Drive Types • Supports standard IDE drives (Ultra ATA, DMA, and EIDE) • Supports Ultra ATA/100 and Ultra ATA/66. ATA RAID “Hot Swap” Support • Supports Promise ATA RAID products allowing “hot swap” under RAID 1, 3, or 5 • Hot swap allows for ea ...

  • Promise Technology C6101SSWP000000-2 - page 6

    SuperSwap Manual 4 Getting Started This section is designed to help prepare SuperSwap for installation into your personal computer. Please read through this chapter carefully before attempting to install SuperSwap. As a standard precaution when working with hard drives, users should backup any hard drives containing data that may be connected to Su ...

  • Promise Technology C6101SSWP000000-2 - page 7

    SuperSwap Manual 5 Installing Drive Housing Assembly Installing SuperSwap into your PC is a simple process. There are two basic components involved: installing the housi ng assembly in your system; and installing a hard drive in the drive carrier. Make sure that you’re properly grounded when installing SuperSwap, either by touching a grounded por ...

  • Promise Technology C6101SSWP000000-2 - page 8

    SuperSwap Manual 6 Figure 2 - 1: SuperSwap Housing Assembly Figure 2 - 2: SuperSwap Housing Assembly Rearview NOTE: If using the SuperSwap solely as a SLAVE device, make certain to connect the end of the IDE Cable (not to the middle) to the SuperSwap Chassis. HDD Cable Connection Power Connector Fan Key Lock LEDs Pivoting Door Assembly Screw Mounti ...

  • Promise Technology C6101SSWP000000-2 - page 9

    SuperSwap Manual 7 Removing/Installing Drives The Promise SuperSwap is designed to w ork with several Promise ATA RAID controllers that can support RAID 1 (SuperTrak100/66, FastTrak100/66), RAID 3 (SuperTrak100/66), or RAID 5 (SuperTrak100/66). Used with these products and RAID levels, the SuperSwap supports “hot swapping” of hard drives ( mean ...

  • Promise Technology C6101SSWP000000-2 - page 10

    SuperSwap Manual 8 with two matching sets of numbered stickers. Place one sticker on the front of the drive housing assembly and the matching number ed sticker on the front of the drive carrier. Figure 2 - 3: Drive Carrier Assembly LED Messages This section provides information on how to interpret LED display codes as reported by the SuperSwap 3 wh ...

  • Promise Technology C6101SSWP000000-2 - page 11

    SuperSwap Manual 9 Usually dark or black, LED lights green when disk is accessed. ...

  • Promise Technology C6101SSWP000000-2 - page 12

    SuperSwap Manual 10 Troubleshooting Event: The drive status LED is red. Cause: This shows a failed drive. A failed drive may be marked as such because of power failure or m edia access problem (such as a bad sector which fails retry). When a drive in a fault tolerant array is determined to have failed, the remaining drives in the array are internal ...

  • Promise Technology C6101SSWP000000-2 - page 13

    SuperSwap Manual 11 Fix: Make sure that there is indeed a drive installed correctly in a drive carrier with the power and data cables properly attached. Cause: The drive is not jumpered correctly. Fix: Consult your drive manufacturer’s manual or the drive casing itself and jumper the drive for “single” drive operation. Event: If HDD is set t ...

  • Promise Technology C6101SSWP000000-2 - page 14

    Appendix A A - 1 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to the original end user: a) the product will conform to Promise’s specifi cations; b) the product will be free from defects in material and workmanship under normal use and service. This warranty ...

  • Promise Technology C6101SSWP000000-2 - page 15

    Appendix A A - 2 Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly. Promise’s sole responsibility with respect t ...

  • Promise Technology C6101SSWP000000-2 - page 16

    Appendix B B - 1 Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, con tact our Technical Support Staff through one of our Technical Services, making sure to provide the following information: • Product model and serial number (required); • Return shipping address; ? ...

  • Promise Technology C6101SSWP000000-2 - page 17

    Appendix B B - 2 When repairing returned product(s), Promise may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit. In the event of a replacement, the replacement unit will be under warranty for the remainder of the original warranty term from purchase date, or 30 days, whichever is ...

  • Promise Technology C6101SSWP000000-2 - page 18

    Appendix B B - 3 P/N: C6101SSWP000000 - 2 ...

Manufacturer Promise Technology Category Network Card

Documents that we receive from a manufacturer of a Promise Technology C6101SSWP000000-2 can be divided into several groups. They are, among others:
- Promise Technology technical drawings
- C6101SSWP000000-2 manuals
- Promise Technology product data sheets
- information booklets
- or energy labels Promise Technology C6101SSWP000000-2
All of them are important, but the most important information from the point of view of use of the device are in the user manual Promise Technology C6101SSWP000000-2.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Promise Technology C6101SSWP000000-2, service manual, brief instructions and user manuals Promise Technology C6101SSWP000000-2. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Promise Technology C6101SSWP000000-2.

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A complete manual for the device Promise Technology C6101SSWP000000-2, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Promise Technology C6101SSWP000000-2 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Promise Technology C6101SSWP000000-2.

A complete Promise Technology manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Promise Technology C6101SSWP000000-2 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Promise Technology C6101SSWP000000-2, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Promise Technology C6101SSWP000000-2, that we can find in the current document
3. Tips how to use the basic functions of the device Promise Technology C6101SSWP000000-2 - which should help us in our first steps of using Promise Technology C6101SSWP000000-2
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Promise Technology C6101SSWP000000-2
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Promise Technology C6101SSWP000000-2 in a specific country, if it was not possible to solve the problem on our own.

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