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Polycom 2490 - page 1
SoundStation2 A V A Y A 2490 User Guide and Administrator Guide USER GUIDE / ADMINISTRA T OR GUIDE ...
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Polycom 2490 - page 2
SA VE THESE INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be follo wed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment. • Installation must be performed in accordance with ...
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Polycom 2490 - page 3
Thank Y ou ............................................. 5 Over view .............................................. 5 Par ts List ............................................... 6 System Compatibility ............................... 7 Setting up SoundStation2 A vaya ............... 7 Features ................................................ 9 LED I ...
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Polycom 2490 - page 4
Short Silences, Echoes, or Clipped Speech ................................................ 23 Physical Damage ................................................................................... 23 For Best Performance ............................................................................ 23 LCD Messages ....................................... ...
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Polycom 2490 - page 5
SoundStation2 Avaya User Guide - 5 Thank Y ou Thank you for choosing the Polycom SoundStation2 A vaya. This confer- ence phone can be connected directly to DEFINITY and System 75/85 digi- tal ECS telephone systems. There is no need for analog terminal adapters, analog lines or analog line cords to support your conferencing system. In this User Guid ...
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Polycom 2490 - page 6
SoundStation2 Avaya User Guide - 6 Par ts List The following items are included in your SoundStation2 A vaya package. Check this list before installation to ensure that you hav e receiv ed each item. If you are missing any items, please contact your SoundStation2 A vaya reseller . SoundStation2 Avaya Console Console to Interface Module Cable Interf ...
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Polycom 2490 - page 7
SoundStation2 Avaya User Guide - 7 SoundStation2 A vaya is compatible with any DEFINITY digital v oice port that supports the 6400, 7400 or 8400 series phones (with the exception of the CallMaster series.) Connection Requirement: Requires standard DEFINITY wall jack. RJ45/ RJ11 adapter cables are included for your convenience. System Compatibility ...
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Polycom 2490 - page 8
SoundStation2 Avaya User Guide - 8 Ready State SoundStation2 A vaya will display a Ready message upon po wer up and completion of initialization. The Ready message is also shown after a call is completed and the phone is av ail- able for the next call. BEREIT WIEDERW . TEL.BUCH KURZWAHL 5551212 READY REDIAL PH BOOK SP DIAL 5551212 PREPARADO RELLAMA ...
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Polycom 2490 - page 9
SoundStation2 Avaya User Guide - 9 BEREIT WIEDERW . TEL.BUCH KURZWAHL 5551212 READY REDIAL PH BOOK SP DIAL 5551212 PREPARADO RELLAMAR DIR TEL MARC RÁP 5551212 PRÊT RECOMP ANNUAIRE ABRÉGÉ 5551212 PRONTO RISEL. RUBRICA N. ABBR. 5551212 KLAR NY OPPR TLFLIST E HURTIGNR 5551212 PRONTO REDISCAR LIST TEL DISC RAP 5551212 English German Spanish F rench ...
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Polycom 2490 - page 10
SoundStation2 Avaya User Guide - 10 Using SoundStation2 A vaya Direct Dial 1. T o obtain dial tone, press the key . 2. Dial the desired number . Indirect Dial 1. From the Ready screen, dial the desired number . 2. Press the ke y or the SEND soft ke y to make the call. ► If you make a mistake entering the telephone number , press the <DEL soft ...
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Polycom 2490 - page 11
SoundStation2 Avaya User Guide - 11 Call Mute ► T o mute a call, press the mute but- ton . The LEDs on the top of your SoundStation2 A vaya will glow red when your call is muted. ► T o release mute, press the mute button ag ain. Call Hold ► T o place a call on hold, press the HOLD soft key . The LEDs on the top of your SoundStation2 A vaya wi ...
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Polycom 2490 - page 12
SoundStation2 Avaya User Guide - 12 Ringer V olume Adjustment When the SoundStation2 A vaya is in Ready state or on hook, press the V olume buttons to adjust the ringer volume. Dial T one V olume Adjustment When the SoundStation2 A vaya is of f hook, press the V olume buttons to adjust the dial tone volume. C onne c tion D iagram Speaker V olume Ad ...
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Polycom 2490 - page 13
SoundStation2 Avaya User Guide - 13 Ring Type 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Ringer T ype, and then press the Select button . 3. Sample the ring types by press- ing the Scrolling buttons or the ← and → soft ke ys. 4. Press the SAVE soft ke y or Select button to a ...
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Polycom 2490 - page 14
SoundStation2 Avaya User Guide - 14 Language SoundStation2 A vaya allo ws you to select your preferred language for the phone to use when dis- playing information. T o change the language setting: 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Language, and then press the Select but ...
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Polycom 2490 - page 15
SoundStation2 Avaya User Guide - 15 Special Audio Mode This feature allo ws you to take advantage of the SoundStation2 A vaya’ s speaker and microphones. For e xample, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2 A vaya and use its speaker and microphones to continue your con ver - sation an ...
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Polycom 2490 - page 16
SoundStation2 Avaya User Guide - 16 OR 1. Press the HOLD soft key to place the first call on hold. 2. Press the Conference button and enter the number you wish to call. Y ou may use the Redial or Direct Dial method. Programming the Bridge number: Bridge Soft Key Y ou may program the telephone number of your preferred audio conferencing bridge or s ...
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Polycom 2490 - page 17
SoundStation2 Avaya User Guide - 17 Editing the Bridge soft key: 1. Press the Menu button , choose Bridge Setup using the Scrolling buttons , and press the Select button . 2. Choose Edit Soft K ey , press the Select button and enter the new soft k ey label using the dial pad. The first six characters will display . ► If you make a mistake enteri ...
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Polycom 2490 - page 18
SoundStation2 Avaya User Guide - 18 CANCEL SPACE <DEL Name: PH#: CO: Charles_ CANCEL Name: PH#: CO: _ Quick selection in a list: Adding an entr y: 1. Press the PH BOOK soft key and then the NEW soft key . 2. Enter information in the Name , Phone# (telephone number including any prefix es, such as 9 and/or 1), and company field us- ing the alph ...
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Polycom 2490 - page 19
SoundStation2 Avaya User Guide - 19 Editing an entr y: 1. Choose the entry you wish to edit and press the Select button . 2. Press the CHANGE soft key . Using the Scrolling buttons , select the field you wish to edit. 3. Using the alphanumeric ke ys on the dial pad, make changes. 4. Press the SAVE soft ke y . Y ou can accept the current speed dial ...
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Polycom 2490 - page 20
SoundStation2 Avaya User Guide - 20 1. Connect an external recording de vice, such as a cassette tape re- corder , via the auxiliary jack on the interface module. The auxiliary jack is marked A UX I/O. 2. Press the Menu button and choose Settings. 3. Choose Aux Audio and press the Select button . Cycle through the options using the Scrolling button ...
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Polycom 2490 - page 21
SoundStation2 Avaya User Guide - 21 indicate the hold state and the display will show “Line in Use” until the handset is returned to the cradle, then return to the green steady state. The call will be activ e on the conference phone and all functions will be as defined for calls initiated on the conference phone. Conferencing - using the DEFINI ...
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Polycom 2490 - page 22
SoundStation2 Avaya User Guide - 22 T roubleshooting No Dial T one The telephone cable must be plugged into a digital telephone jack. If the dial tone is not heard, verify the follo wing: ► Check that the console is opera- tional. ► Check that the telephone cable from the interface module is connected to the digital PBX line. Does Not Ring Chec ...
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Polycom 2490 - page 23
SoundStation2 Avaya User Guide - 23 Shor t Silences, Echoes, or Clipped Speech ► Do not mov e the SoundStation2 A v aya console while it is in use. ► Keep your hands a way from the console during calls. ► T o av oid excessi ve noise around SoundStation2 A vaya, keep pa- pers, cups, and other noise-pro- ducers away from the console. ► At the ...
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Polycom 2490 - page 24
SoundStation2 Avaya User Guide - 24 LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. Call Ended The call has been dropped. “Call Ended” with elapsed time indicated. Mobile Phone In A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated. “M ...
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Polycom 2490 - page 25
SoundStation2 Avaya Administrator Guide - 25 Administrator Guide ...
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Polycom 2490 - page 26
SoundStation2 Avaya Administrator Guide - 26 Location: 1 Location Name Enter a name for the SoundStation2 A vaya’ s location, such as “Conf Room B”. 2 This Phone # Enter the SoundStation2 A vaya’ s telephone number . Passcode: 1 Set an optional passcode. (Default: no passcode is set.) Diagnostics: 1 Mic T est V iew the sample le vel recei v ...
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Polycom 2490 - page 27
SoundStation2 Avaya Administrator Guide - 27 Assign a passcode: 1. Press the Menu button , choose Admin Setup using the Scrolling buttons , and press the Select button . Choose Passcode using the Scrolling b ut- tons , and press the Select button . 2. Press the ASSIGN soft ke y and enter a three-digit passcode. If you make an error , press the < ...
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Polycom 2490 - page 28
SoundStation2 Avaya Administrator Guide - 28 ENTER NEW P asscode:_ CANCEL <DEL SAV E ENTER CURRENT P asscode:_ CANCEL <DEL ENTE R Change the passcode: 1. From the Admin Setup menu, choose Passcode using the Scrolling b uttons and press the Select button . 2. Press the CHANGE soft key , enter the current passcode, and press the ENTER soft ke y ...
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Polycom 2490 - page 29
SoundStation2 Avaya Administrator Guide - 29 2. Choose Location Name using the Scrolling buttons , and press the Select button . Enter a location name using the dial pad. This name will be displayed when “Location Name and Number” submenu of “This Phone” menu is selected from the main menu. ► If you make an error , press the <DEL soft ...
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Polycom 2490 - page 30
SoundStation2 Avaya Administrator Guide - 30 MIC 1 MIC 3 MIC 2 MIC 4 MIC 5 Mic (Microphone) T est Y ou may test the SoundStation2 A vaya’ s microphones to ensure that they are working optimally . Console Speaker T est Y ou can select an acoustic test signal to driv e through the SoundStation2 A vaya’ s speaker for speaker testing and to sample ...
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Polycom 2490 - page 31
SoundStation2 Avaya Administrator Guide - 31 among all frequencies within a band of interest, which for the SoundStation2 A vaya is ap- proximately from 300 to 3,400 Hertz. 3. Press the Select button to acti- vate the signal. Restore Defaults Restoring the defaults will irretrie vably remov e all settings and data that have been entered since the S ...
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Polycom 2490 - page 32
Specifications and W arranty Information ...
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Polycom 2490 - page 33
SoundStation2 Avaya Administrator Guide - 33 Limited W arranty Limited W arranty and Limitation of Liability Polycom warrants to the end user (“Cus- tomer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller . Poly ...
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Polycom 2490 - page 34
SoundStation2 Avaya Administrator Guide - 34 W ARRANTY EXCLUSIVE. IF A POL YCOM PRODUCT DOES NO T OPERA TE AS W ARRANTED ABO VE, CUSTOMER’S SOLE REMED Y FOR BREACH OF THA T W ARRANTY SHALL BE REP AIR, REPLA CEMENT , OR REFUND OF THE PURCHASE PRICES P AID, A T POL YCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LA W , THE FOREGOING W ARRANTIES AND ...
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Polycom 2490 - page 35
SoundStation2 Avaya Administrator Guide - 35 This device complies with part 15 of the FCC Rules. Operation is subject to the following tw o conditions: (1) This de vice may not cause harmful interference, and (2) This de vice must accept any inter - ference receiv ed, including interfer - ence that may cause undesired operation. NO TE: This equipme ...
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Polycom 2490 - page 36
T echnical Support in the United States Internet http://www .polycom.com/support Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 4750 Willo w Road Pleasanton, CA 94588 © 2005 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and SoundStation2 Avaya is a trademark of Polyco ...
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