A complete manual for the device Avaya HIS, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya HIS by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya HIS.
A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.
1. Preface and tips on how to use the manual Avaya HIS - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya HIS, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya HIS, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya HIS - which should help us in our first steps of using Avaya HIS
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya HIS
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya HIS in a specific country, if it was not possible to solve the problem on our own.
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