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Manual Polycom 1725-36122-001

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  • Polycom 1725-36122-001 - page 1

    November 2009 Edition 1725-36122-001 Version M SpectraLink 6300 MCU Installation SpectraLink 6000 System ...

  • Polycom 1725-36122-001 - page 2

    SpectraLink 6300 MCU: Fa cility Preparation 2 PN: 1725-36122-001_M.doc 2 Patent Information The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, In c. Copyright Notice © 1998 to 2009, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "T riangles" logo and ...

  • Polycom 1725-36122-001 - page 3

    PN: 1725-36122-001_M.doc 3 About This Guide This document explains installation and operation of Polycom’s SpectraLink 6300 MCU and Base Stations. The installation process connects the SpectraLink 6000 System to the facility’s telephone system, and activates the SpectraLink 6000 Wireless Telephon es. Polycom Model Numbers This document covers t ...

  • Polycom 1725-36122-001 - page 4

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 4 Customer Support Polycom wants every customer to have a successful installation. Please refer questions to the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: technicalsupport@polycom.c ...

  • Polycom 1725-36122-001 - page 5

    PN: 1725-36122-001_M.doc 5 Contents 0 About This Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents .............................................................................3 Customer Support .................. ...

  • Polycom 1725-36122-001 - page 6

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 6 Install Demarc Blocks ....................................................................... 32 Program Telephone System .............................................................32 Connect Cables from Base Stations and Phone Lines to Demarc Bl ocks ......................... ...

  • Polycom 1725-36122-001 - page 7

    Contents PN: 1725-36122-001_M.doc 7 Base Station Location Worksheet.................................................... 61 Extension Assignments Worksheet ................................................ 62 Customer Acceptance Form ............................................................63 11 Safety No tices .................................... ...

  • Polycom 1725-36122-001 - page 8

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  • Polycom 1725-36122-001 - page 9

    PN: 1725-36122-001_M.doc 9 Installation Overview Installation has three phases. In mo st cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: Usually done by a wire technician or contractor, with the assistance of a customer representative such as a project manager. Please refer to the SpectraLink 6300 ...

  • Polycom 1725-36122-001 - page 10

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 10 Installation Steps and Responsibilities 9 Task Description Wire Contr actor or Electrician Field Service Engineer Customer Project Mgr/ Sys Admin Site Preparation Required ma terials provided by c ustomer 9 Prepare location and a rrangement of shelves 9 Prepare –48V powe r fo ...

  • Polycom 1725-36122-001 - page 11

    PN: 1725-36122-001_M.doc 11 SpectraLink 6000 System Description This section generally explains the installation and site requirements of the SpectraLink 6000 System. The SpectraLink 6000 System is a wireless communication system that allows hand-held SpectraLink 6000 Wireless Telephones to communicate using the existing telephone system. The Spect ...

  • Polycom 1725-36122-001 - page 12

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 12 SpectraLink 6000 System ...

  • Polycom 1725-36122-001 - page 13

    PN: 1725-36122-001_M.doc 13 SpectraLink 6000 System Components The Master Control Unit The Master Control Unit is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to 19 expansion shelves. Residing adjacent to the telephone switchin g equipment, the MCU operat ...

  • Polycom 1725-36122-001 - page 14

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 14 handsets to the system. Up to 20 shelves can be connected together to maximize the system capacity. The following diagram illustrates a sample star topology for the SpectraLink 6000 System. SpectraLink 6300 MCU - Star Topology 1 2 3 4 5 6 7 8 9 10 1 1 12 Empty - (Future Use) Sh ...

  • Polycom 1725-36122-001 - page 15

    SpectraLink 6000 Wireless Telephone Components PN: 1725-36122-001_M.doc 15 Shelf Shelves are designed for 19” rack or wall mounting. Each shelf has 12 universal card slots. The first tw o slots are reserved for controller cards, the remaining ten slots are for Interface Modules. Wiring to each card is on the front panel. Po wer is -48V DC through ...

  • Polycom 1725-36122-001 - page 16

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 16 Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting service on the rest of the system. Intershelf ...

  • Polycom 1725-36122-001 - page 17

    SpectraLink 6000 Wireless Telephone Components PN: 1725-36122-001_M.doc 1 7 ccSpectraLink 6000 System The ccSpectraLink 6000 System (WTS) is designed to meet the high simultaneous call capacity and adva nced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 System uses a special High Density Base Station ...

  • Polycom 1725-36122-001 - page 18

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 18 SpectraLink 6020 Wireless Teleph one Each handset requires a line appearance (port) from the telep hone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switching systems the user’s desk phone and the ha ...

  • Polycom 1725-36122-001 - page 19

    PN: 1725-36122-001_M.doc 19 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not alread y completed refer to each individual section for details.  MCU location prepared. Typically the MCU is installed in the telephone equipment room. This location must have sufficient backboard space ...

  • Polycom 1725-36122-001 - page 20

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 20 Required Materials Provided by Customer Required hardware  Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded.  Backboard Space As an alternative to rack ...

  • Polycom 1725-36122-001 - page 21

    Site Preparation PN: 1725-36122-001_M.doc 21 Operator’s Console PC A PC must be available to perform system administration and diagnostics The PC must conform to the following specifications: • An IBM-compatible personal co mputer, 486 or above (with a 16 MHz clock or faster) • A hard disk with at least 2 Mbytes free space • At least 640k b ...

  • Polycom 1725-36122-001 - page 22

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 22 unlimited access to the Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the Polycom representative’s ability to inst all the equipment without union assistance. If such rules are in fo rce in the local area, ...

  • Polycom 1725-36122-001 - page 23

    Site Preparation PN: 1725-36122-001_M.doc 23 • Space for the shelves, which are designed for 19” rack or wall mounting. • Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded. • Expansion shelves cannot be located more than 17 cable feet from the Primary Shelf. • All digital interface mo ...

  • Polycom 1725-36122-001 - page 24

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 24 of shelves to be mounted. Follow the manufacturer’s instructions to prepare the rack. Be sure to leave 1.5” clearance at the rear of the racks for power conduit. ...

  • Polycom 1725-36122-001 - page 25

    Site Preparation PN: 1725-36122-001_M.doc 25 Wall mounting Before wall mounting, cover the wall with 3/4” plywood. Secure the plywood to the wall studs every 16” with an ade quate number of screws to support the number of shelves to be mounted. Each fully loaded shelf weighs approximately 35 pounds. B e sure to leave 1.5” clearance on the lef ...

  • Polycom 1725-36122-001 - page 26

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 26 Prepare Power for Shelves The SpectraLink 6300 MCU requires a -48V DC power source. The - 48V connection is comprised of three wires: -48, +48 (neutral), and ground. Polycom recommends that a licensed electrician install the -4 8V power source. It must be installed according to ...

  • Polycom 1725-36122-001 - page 27

    Site Preparation PN: 1725-36122-001_M.doc 2 7 Polycom recommends UL-listed wire that conforms to the following specifications for AWG, distance, and number of power pairs required for this installation. Power Pairs Max Cable Feet 22 AWG Max Cable Feet 24 AWG Max Cable Feet 26 AWG 1 6,000 3,800 2,400 2 N/A 6,000 4,800 3 N/A N/A 6,000 One additional ...

  • Polycom 1725-36122-001 - page 28

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 28 Run all cable before attaching the RJ-45 connectors to the Base Stations. Label both the demarcation block end and the Base Station end of each wire with the Base Stat ion number using a wire tie marker or other form of marker. Remove bridge taps, multiples, or “Y” connecti ...

  • Polycom 1725-36122-001 - page 29

    Site Preparation PN: 1725-36122-001_M.doc 29 When wiring multiple power pairs, use the following table as a guide. Pair Function Pin #s 1 Data 1,2 2 PWR 1 7,8 3 PWR 2 4,5 4 PWR 3 6,3 Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modules are designed to op erate with a specific interf ...

  • Polycom 1725-36122-001 - page 30

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 30 Multiple power pairs Some sites may prefer to-wire Base Stations to a separate demarc block in order to split out power pairs. Two-wire analog or digital interface The wiring diagram below shows the connections required for a two- wire analog or digital interface. The Interface ...

  • Polycom 1725-36122-001 - page 31

    Site Preparation PN: 1725-36122-001_M.doc 31 Four-wire digital interface The wiring diagram below shows the connections required for a four- wire interface (CPF316). Each Interface Module of this type requires two backboards which will be-wired as indicated. A B Receive (RX) T o PBX T elephone Ports Pair 1-16 T ransmit (TX) From PBX T elephone P ...

  • Polycom 1725-36122-001 - page 32

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 32 Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66 ...

  • Polycom 1725-36122-001 - page 33

    Site Preparation PN: 1725-36122-001_M.doc 33 will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and-wired phones. For details, refer to the LinkPlus Interface Guide for the type of telephone system for the system controller in use. Connect Cables from Base Stations and Phone Lines to ...

  • Polycom 1725-36122-001 - page 34

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 34 Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows: LINE1 tip ring LINE 2 tip ring LINE 3 tip ring LINE 4 tip ring LINE 5 tip ring LINE 6 tip ring LINE 7 tip ring LINE 8 tip ring LINE 9 tip ring tip r ...

  • Polycom 1725-36122-001 - page 35

    Site Preparation PN: 1725-36122-001_M.doc 35 Four-wire digital demarc block The four-wire digital interface (futu re release) requires two demarc blocks, one to Connector A and one to Connector B on the Int erface Module. They should be wired as follows: Line 1 TX tip ring Line 2 TX tip ring Line 3 TX tip ring Line 4 TX tip ring Line 5 TX tip ring ...

  • Polycom 1725-36122-001 - page 36

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 36 Four-wire Digital – Connect or B ...

  • Polycom 1725-36122-001 - page 37

    Site Preparation PN: 1725-36122-001_M.doc 3 7 Connect demarc block 25-pair cable In some installations the demarc block is connected to the Interface Module using a 25-pair Telco cable with one male and one female RJ- 21 connector. The female connector is plugged into the right side of each cross-connect block. The male connector from each cable wi ...

  • Polycom 1725-36122-001 - page 38

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  • Polycom 1725-36122-001 - page 39

    PN: 1725-36122-001_M.doc 39 System Installation Facility Analysis Check the site to be sure pre-installation work has been completed correctly. This includes:  Location chosen for the shelves is adequate.  Rack (if rack mounted) is properly secured or backboard (if w all mounted) is properly prepared.  Power is available.  Wiring to Bas ...

  • Polycom 1725-36122-001 - page 40

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 40 The following items should be at the installation site.  SpectraLink 6300 MCU Shelves (MCS300) Depending on the size of the system, there may be up to 20 sh elves.  SpectraLink 6000 System MCU Administration Kit (MKA320) Includes a grounding strap to pr otect cards from e ...

  • Polycom 1725-36122-001 - page 41

    System Installation PN: 1725-36122-001_M.doc 41 Install Shelves Rack mount To install shelves in the rack, slide the shelves into the rack and secure them to the rack using 8 screws, 1/4” minimum length. Wall mount At this point in the installation pr ocess, there should be a backboard securely fastened to the wall and mo unting screws partially ...

  • Polycom 1725-36122-001 - page 42

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 42 Install Intershelf Junction Panel The Intershelf Junction Panel (JPI300) is to be installed only in restricted access areas (dedicated e quipment rooms, equipment closets, or the like), in accordance with Articles 110-16, 110-17, and 110-18 of the NEC, ANSI/N FPA 70. The expans ...

  • Polycom 1725-36122-001 - page 43

    System Installation PN: 1725-36122-001_M.doc 43 Run conduit to shelf The shelves have two possible points of entry for conduit: on the side, used for wall mounted shelves, or in the rear, used for rack mounted shelves. Select the point of entry (side or re ar) for this installation and unplug the correct opening on each shelf to be installed. For e ...

  • Polycom 1725-36122-001 - page 44

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 44 Before turning on the power switch, use a voltmeter to verify that the terminal labeled - 48V is negative with respect to the terminal labeled + 48V. Install Cards Cards contain components that may be damaged by electrostatic discharge. Before handling any of the cards, the ins ...

  • Polycom 1725-36122-001 - page 45

    System Installation PN: 1725-36122-001_M.doc 45 1 2 3 4 5 6 7 8 9 10 1 1 12 DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ALARM 1 2 3 4 5 CONN A NORMAL DISABLE ...

  • Polycom 1725-36122-001 - page 46

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 46 The shelf diagram below shows a fu lly loaded Expansion Shelf. Any type of Interface Module can be installed in slots 3 through 12. Fully Loaded Expansion Shelf Do not install any card in slot 1 of expansion shelves ...

  • Polycom 1725-36122-001 - page 47

    System Installation PN: 1725-36122-001_M.doc 4 7 Connect the Intershelf Junction Panel The Intershelf Junction Panel converts the RJ-21 connections on the system controller to the RJ-45 connections on the expansion shelf controller. Intershelf Junction Panel (JPI300) To connect the Intershelf Junction Panel: 1. Connect a five-foot RJ-21 cable from ...

  • Polycom 1725-36122-001 - page 48

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 48 Connect Demarc Block RJ-21Cables to Interface Module Connect the male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector ( A or B ) on each I nterface Module. Secure the cables using the keeper. Dress the cables by wire wrapping the cable a ...

  • Polycom 1725-36122-001 - page 49

    PN: 1725-36122-001_M.doc 49 Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head h eight, away from doors and other objects that might strike it, and a way from areas open to the elements or possible water leaks. Check the location for other radio antenna dev ...

  • Polycom 1725-36122-001 - page 50

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 50 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connecto ...

  • Polycom 1725-36122-001 - page 51

    Install Base Stations PN: 1725-36122-001_M.doc 51 Install Outdoor Base Stations Outdoor Base Stations (RCO400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer’s wire contractor is responsible for wiring and ...

  • Polycom 1725-36122-001 - page 52

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 52 5. Screw the protective cover onto the Base Station enclosure. Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves on. After a slight delay, the lights on the cards will cycle through diagnostic tests. After testing comple ...

  • Polycom 1725-36122-001 - page 53

    PN: 1725-36122-001_M.doc 53 System Initialization Before the system can be tested or operated, the administration and maintenance PC must be installed and connected to the MC U, the system must be configured, and the handse ts and Base Stations must be registered. Refer to the SpectraLink 6300 MCU: Operator’s Console document to perform the follo ...

  • Polycom 1725-36122-001 - page 54

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  • Polycom 1725-36122-001 - page 55

    PN: 1725-36122-001_M.doc 55 Test System The system should now be tested to ensure that i t is functioning correctly. Power cycle the system. Verify that all Base Stations download and go to a running status. This tak es about 30 seconds after connecting the Base Station cable to the Base Station’s R J-45 socket. During this period the Base Statio ...

  • Polycom 1725-36122-001 - page 56

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 56 Run Listen Verify Diagnostic The Listen Verify diagnostic is used to determine if Base Stations are performing correctly. See SpectraLink 6300 MCU: Operator’s Console for details. When the test is run, each ea ch Base Station stops transmitting for a short time and listens fo ...

  • Polycom 1725-36122-001 - page 57

    PN: 1725-36122-001_M.doc 5 7 Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. The field service engineer should contact a Polycom engineer on the technical support line at 800-775-5330. The hours of operation are 6 a.m. to 6 p.m. Mountain time, Monday t ...

  • Polycom 1725-36122-001 - page 58

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  • Polycom 1725-36122-001 - page 59

    PN: 1725-36122-001_M.doc 59 Installation Forms This section contains the following forms: • Site Preparation Checklist • Base Station Location Worksheet • Extension Assignments Worksheet • Customer Acceptance Form Copy these forms as needed. Be sure to maintain completed forms for future reference. Site Preparation Checklist If upon arrival ...

  • Polycom 1725-36122-001 - page 60

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 60  The Base Station cables are terminated at the app ropriate cross- connect blocks.  Analog or digital ports, one per handset, from the switch are terminated at the appropriate cross-connect block and the block is labeled with the extensions.  A dedicated dial line (MB) ...

  • Polycom 1725-36122-001 - page 61

    Installation Forms PN: 1725-36122-001_M.doc 61 Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station # Location (e.g.: building, floor #, detailed description) Interface Module Circuit # Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base Station 5 5 Base Station 6 6 Shelf Number: ______ ...

  • Polycom 1725-36122-001 - page 62

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 62 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 1 ...

  • Polycom 1725-36122-001 - page 63

    Installation Forms PN: 1725-36122-001_M.doc 63 Customer Acceptance Form Customer Name: _____________ ______________ ____________ ___________ _______________ ____ Lease number (if applicable):______________ ______________ ___________ ____________ ________ Schedule number (if applicable):________ _______ _______________ ___________ ______________ _ T ...

  • Polycom 1725-36122-001 - page 64

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 64 The terms and conditions of original Quotatio n and Sales Agreement apply to all equipment listed above. _____ I accept the installation of the SpectraLink system as complete. _____ I decline the installation of the SpectraLink system because: Customer Signature: ______________ ...

  • Polycom 1725-36122-001 - page 65

    PN: 1725-36122-001_M.doc 65 Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified servic ...

  • Polycom 1725-36122-001 - page 66

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  • Polycom 1725-36122-001 - page 67

    PN: 1725-36122-001_M.doc 6 7 Index A Attenuation ............................................................ 27 B Base Stations ..........................................................16 Cabling ........................................................ 26, 28 High Density..................................................... 17 Lockout values .... ...

  • Polycom 1725-36122-001 - page 68

    SpectraLink 6300 MCU: Fa cility Preparation PN: 1725-36122-001_M.doc 68 Location ............................................................. 22 O OAI Part Numbers ................................................... 15 Ports ................................................................... 15 System Controller Card............................... ...

Manufacturer Polycom Category Cordless Telephone

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Polycom 1725-36122-001.

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