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Culligan Platinum Plus Series - page 1
Culligan ® Platinum Plus Series Automatic W ater Conditioner Owners Guide ...
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Culligan Platinum Plus Series - page 2
i Thank Y ou And W elcome T o Y our New W orld Of Better Living With Culligan W ater . The Culligan Platinum Plus Series W ater Softeners with Soft-Minder ® Meter and Aqua-Sensor ® sensing device are tested and certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium), barium and radium 226/228 ...
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Culligan Platinum Plus Series - page 3
ii T able of Contents Perfor mance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Perfor mance Data Sheet for your specific softener , as there are slight differences between the models. The softener warranty is located on page 55 of this Owner’ s Guide. S p e c i fi c a t i o n s ...
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Culligan Platinum Plus Series - page 4
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Culligan Platinum Plus Series - page 5
1 Per formance Specifications Control V alve 10” Model 1 1/4” 5-cycle Reinforced Thermoplastic 12” Model 1 1/4” 5-cycle Reinforced Thermoplastic 14” Model 1 1/4” 5-cycle Reinforced Thermoplastic 16” Model 1 1/4” 5-cycle Reinforced Thermoplastic Overall Conditioner Height 62 in 60 in 73 in 73 in Media T ank Design Quadra-Hull ® Qua ...
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Culligan Platinum Plus Series - page 6
2 Intr oduction Read this Manual First Before you operate the Culligan Platinum Plus Series W ater Softening System, read this manual to become familiar with the device and its capabilities. W atch for Special Paragraphs Please read the special paragraphs in this manual. Examples are shown below . Safe Practices Throughout this manual there are par ...
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Culligan Platinum Plus Series - page 7
3 Intr oduction (cont.) It’ s All So Easy , So Economical, So Efficient, So Enjoyable! Kind T o Skin And Complexion Soft water will help prevent red, itchy or dr y skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier , smoother - either with blade or electric shaver . Bathing And Showe ...
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Culligan Platinum Plus Series - page 8
4 Intr oduction (cont.) Saves W ater-Heating Ener gy , Helps W ater-Using Appliances Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and failure. Elimination of hard water also provides substantial energ ...
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Culligan Platinum Plus Series - page 9
5 How Y our W ater Conditioner W orks Why W ater Gets Hard And How It’ s Softened All of the fresh water in the world originally falls as rain, snow , or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it star ts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosp ...
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Culligan Platinum Plus Series - page 10
6 The Culligan Pr ocess You r Cull igan w ater c ondit ion er con sists of th ree basic compo nents , ( A) the Contr ol Va lve , (B) the Min eral T ank, a nd (C) the Brine System . A. The exclu sive C ulliga n con tro l valv e auto matic all y perf orms a vari ety of ta sks th at are nece ssary for the p roper operat ion o f y our wa ter co nditi o ...
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Culligan Platinum Plus Series - page 11
7 Modes of Operation W ater Meter Mode In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a ser vice life expectancy in the quantity of softened water is calculated and programmed into the control. When the ...
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Culligan Platinum Plus Series - page 12
8 Preparation Component Description The water conditioner is shipped from the factor y in a minimum of three cartons. Remove all components from their cartons and inspect them before star ting installation. Control V alve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft ® Plus Microprocessor . Small parts packages will c ...
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Culligan Platinum Plus Series - page 13
9 Preparation (cont.) Application W ater quality - V erify that raw water hardness and iron are within limits. Note the hardness for setting the salt dosage and recharge frequency . Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types Dissolved Iron, Particulate Iron ...
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Culligan Platinum Plus Series - page 14
10 Installation With the exception of media containers, open the remaining containers, remove all the components, and inspect them before starting installation. Placement Refer to figure 1 for system placement. • Set the media tank on a solid, level sur face near water , drain and electrical facilities. • Set the brine system on a flat, smoot ...
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Culligan Platinum Plus Series - page 15
11 Installation (cont.) Loading the T ank (12”, 14” and 16” T anks) 1. Position the tank so that the Culligan ® logo is in the front. 2. Remove the inlet strainer . 3. Install the outlet manifold into the tank (Figure 2). 4. Cover the top of the manifold with a clean rag. 5. Using a large-mouth funnel, load the Culligan underbedding through ...
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Culligan Platinum Plus Series - page 16
12 Installation (cont.) Mount the Control V alve See Figure 4 for a visual on mounting the control valve to the tank. • Remove and discard the protective cover in the tank neck. • Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread. Failure to install the strainer correctly can cause the control t ...
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Culligan Platinum Plus Series - page 17
13 Installation (cont.) Flow Control Eductor Nozzle Listed below is the recommended eductor nozzle to be used at various salt dosages. T ank Injector Draw Rate DLFC (gpm) BLFC (gpm) 10 x 54 1 - white 0.38 2 0.25 12 x 52 1 - white 0.38 3.5 0.25 14 x 65 4 - green 0.78 5.0 0.50 16 x 65 4 - green 0.78 6 0.50 T able 2 - Flow Restrictors Refer to Figure ...
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Culligan Platinum Plus Series - page 18
14 Installation (cont.) Backwash Flow Control Replacement: • Remove the drain clip and pull the drain elbow straight off. • Remove the backwash flow control located behind the elbow . • Install the correct backwash flow control. • Reverse the procedure to reassemble. Plumbing Connections Shipped with each softener is a Culligan ® bypass ...
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Culligan Platinum Plus Series - page 19
15 Installation (cont.) Drain Line Connection Refer to T able 3, for drain line length and height limitations. • Remove 1/2” pipe clamp from the small par ts pack included with the control. • Route a length of 1/2” drain line from the drain elbow to the drain. • Fasten the drain line to the elbow with the clamp. • Secure the drain line ...
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Culligan Platinum Plus Series - page 20
16 Installation (cont.) Brine V alve “A” Dimension The Culligan Platinum Plus Series ™ unit contains a brine float which can ser ve as a backup refill shutoff in the event of a failure, such as a power outage when in the refill position. The float level should be set based on the salt dosage setting. Refer to Figure 8 and Appendix A T abl ...
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Culligan Platinum Plus Series - page 21
17 Installation (cont.) Connect the Brine Line • Measure a length of brine line sufficient to reach from the brine tank to the brine fitting, with no sharp bends. For easier access to the float it is recommended to add an extra four feet (1.3 meters) of length to the brine line. Cut both ends of the brine line squarely and cleanly . • Slip t ...
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Culligan Platinum Plus Series - page 22
18 Pr ogramming Power Loss The AccuSoft ® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memor y chip. The capacitor is capable of maintaining the time, for at least one day , in the event of a power outage. The EEPROM ensures that the individual programming parameters of your softener are not lost. If the power outage lasts long eno ...
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Culligan Platinum Plus Series - page 23
19 Pr ogramming (cont.) The Culligan ® AccuSoft ® Plus circuit board controls all the softener functions. These settings are programmed at the time of installation. The following is a list of all the microprocessor functions in the event that any of the settings need to be adjusted. A further description of each programming setting and the corres ...
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Culligan Platinum Plus Series - page 24
20 Pr ogramming (cont.) • Regeneration Interval - This setting is used to set the days between regeneration in time clock mode. It is also active in meter or Aqua-Sensor ® mode if the time clock backup DIP switch # 10 is set to on. The display will show “REGEN” icon and “dA YS” as well as the numbers to change. Adjust the value with the ...
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Culligan Platinum Plus Series - page 25
• Efficiency Mode (flow meter only) - Efficiency mode will only be active if the conditions as explained earlier are met (Not available if DIP switch #6 or DIP switch #9 are on). The “EFFICIENCY MODE” Icon will be displayed with a default of “YES”. T oggle between “YES” and “NO” with the “Up” or “Down” key . Pressing th ...
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Culligan Platinum Plus Series - page 26
22 Pr ogramming (cont.) • Salt Dosage - This setting is used to set the salt dosage. The display will first show “dOSAGE” for two seconds and then display the default (or previously programmed value). The proper units (lbs or kg) will appear according to dip # 7 setting (English/Metric). Adjust the salt dosage with the “Up” or “Down” ...
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Culligan Platinum Plus Series - page 27
23 Pr ogramming (cont.) • T otal Capacity Set Point (Max Capacity) - This setting is used to program a value that corresponds to the maximum capacity that can be expected from a unit before it is completely exhausted. If the unit reaches this set point an immediate regeneration will occur . This setting will only appear if a flow meter is connec ...
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Culligan Platinum Plus Series - page 28
24 Statistic Functions The statistical functions are reached by pressing the “Information” key . Repetitive presses of the “Statistics” key will cycle through the standard statistics mode until cycled back to time of day display . Once either of the Information menus is entered the information shown for each display is outlined below: • A ...
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Culligan Platinum Plus Series - page 29
25 Final Star t-Up Regeneration There are several conditions that will cause the control to trip a regeneration. The “REGEN” enunciator will light when the control has signaled for a regeneration. The “REGEN” enunciator will flash while the control is in regeneration. The following are conditions that will call for regeneration: 1 When the ...
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Culligan Platinum Plus Series - page 30
26 Final Star t-Up (cont.) Note: Unplugging the Culligan Platinum Plus Series water softener will not affect any of the control settings (The control must be plugged in for at least 10 minutes.). Once programmed in, the settings will be stored indefinitely . In the event of a power failure the time-of-day setting will be stored for 12 hours maximu ...
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Culligan Platinum Plus Series - page 31
27 Final Star t-Up (cont.) Recommended Aqua-Sensor ® Start-Up Procedure • Close the main water supply valve. • Install the sensor probe into the tank but do not connect the sensor to the control at this time. • Set the Bypass V alve to the bypass position. • Ensure that all faucets at the installation site are closed. • Direct the drain ...
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Culligan Platinum Plus Series - page 32
28 Salt Supply , Usage and Ser vice Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in the bottom of the salt storage container, the Cullex ® resin beads in the mineral tank are flushed with the brine solution as a step in the recharging process. Your Culligan Water Conditioner has been ...
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Culligan Platinum Plus Series - page 33
29 Care and Cleaning of your W ater Conditioner Following these simple precautions will help assure continued trouble-free service and keep your Culligan Water Conditioner looking like new for years. 1. Do not place heavy objects on top of the salt storage tank or timer cover. 2. Use only mild soap and warm water when cleaning the exterior of the c ...
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Culligan Platinum Plus Series - page 34
30 Care and Cleaning of your W ater Conditioner (cont.) T o Clean Out the Salt Storage T ank A periodic clean-out of the Salt Storage T ank is necessar y to keep your Culligan W ater Conditioner at peak operating efficiency . Do it at least ever y 2 years when the salt supply is low . Follow these step-by-step procedures: T ools needed: • Scoop ...
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Culligan Platinum Plus Series - page 35
31 Care and Cleaning of your W ater Conditioner (cont.) Sanitizing Procedure A water softener in daily use on a potable water supply generally requires no special attention other than keeping the salt tank filled. Occasionally , however , a unit may require sanitization under one of the following conditions: • At star t-up time. • After standi ...
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Culligan Platinum Plus Series - page 36
32 Things to Check Before Calling for Ser vice If you une xpectedly experienc e hard wa ter , make these simpl e checks before cal ling your Culligan dealer . One of the f ollowing c onditions may be th e reason for your i nterrupti on of service. Important If any of the following conditions is found, the water conditioner should be manually rechar ...
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Culligan Platinum Plus Series - page 37
33 Err or Codes The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all operating modes the softener’ s electronics are perfor ming self-diagnostics to ensure that the unit is operating correctly . There may be times, however , when something may occur that could cause the unit to improperly operate. In th ...
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Culligan Platinum Plus Series - page 38
34 Bypass When and How to Bypass Y our W ater Conditioner Normally , all water except outside lines passes through the water conditioner . There are times when the water conditioner should be bypassed, using the Bypass V alve. Y ou should bypass: 1. If lines to outside faucets do not bypass the water conditioner , and you do not want to waste soft ...
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Culligan Platinum Plus Series - page 39
35 Per formance Data Sheet Culligan Platinum Plus Series 10” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this P ...
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Culligan Platinum Plus Series - page 40
36 Per formance Data Sheet Culligan Platinum Plus Series 10” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providi ...
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Culligan Platinum Plus Series - page 41
37 Per formance Data Sheet Culligan Platinum Plus Series 12” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this P ...
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Culligan Platinum Plus Series - page 42
38 Per formance Data Sheet Culligan Platinum Plus Series 12” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providi ...
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Culligan Platinum Plus Series - page 43
39 Per formance Data Sheet Culligan Platinum Plus Series 14” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this P ...
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Culligan Platinum Plus Series - page 44
40 Per formance Data Sheet Culligan Platinum Plus Series 14” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providi ...
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Culligan Platinum Plus Series - page 45
41 Per formance Data Sheet Culligan Platinum Plus Series 16” W ater Softener with Soft- Minder ® Meter Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providing this P ...
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Culligan Platinum Plus Series - page 46
42 Per formance Data Sheet Culligan Platinum Plus Series 16” W ater Softener with Aqua- Sensor ® Sensing Device Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. It’s because of this and seventy years of commitment to customer satisfaction that Culligan is providi ...
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Culligan Platinum Plus Series - page 47
43 T ab le 4 - Ma ximum A llowable Dr ain Line Lengt h Operating Pressure 0ft (0m) 2ft (0.6m) 4ft (1.2m) 6ft (1.8m) 8ft (2.4m) 10ft (3m) 30psi (210 kPa) 60 ft (18 m) 50 ft (15 m) 30 ft (9 m) 15 ft (5 m) Not allowable Not allowable 40 psi (279 kPa) 100 ft (30 m) 90 ft (27 m) 70 ft (21 m) 50 ft (15 m ) 30 ft (9 m) 12 ft (4 m) 50 psi (349 kPa) 145 ft ...
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Culligan Platinum Plus Series - page 48
44 Parts List Head Assembly 7 8 9 10 11 12 13 13 2 18 17 16 15 14 13 5 1 3 4 6 19 20 19 20 ...
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Culligan Platinum Plus Series - page 49
45 Parts List Head Assembly Item No. No.Req’d Part No. Description 1 1 - Backplate 2,3,4 1 01019693 Backplate Adapter Kit - Includes Backplate Adapter, 4ea Tabs & 4ea Screws 5 3 - Screw 6 2 - Screw 7 1 01019650 Lower Support Plate 8 & 9 1 01019652 Gear Kit - Includes Shaft & Main Drive Gear 10 1 01019649 Upper Support Plate 11 1 01019 ...
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Culligan Platinum Plus Series - page 50
46 Par ts List V alve Assembly ...
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Culligan Platinum Plus Series - page 51
47 Par ts List V alve Assembly Item No. No.Req’d Par t No. Description 1 1 01018690 Control Valve, Assembled 2 1 01019662 Piston Assembly 3 3 01019744 Clip - 10 Pack 4 1 01019665 Seal & Spacer Kit 5 1 01019667 Brine Valve 6 1 01019670 Turbine Meter Assembly 7 1 01019674 Injector Assembly #1 01019678 Injector Assembly #4 8 1 01019668 Injector ...
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Culligan Platinum Plus Series - page 52
48 Par ts List Bypass Assembly 1 5 5 4 3 2 Item No. No.Req’d Par t No. Description 1 1 01019718 Bypass Valve Assembly 2 2 01019697 Connector, 1” NPT w/ O-Ring - 5 Pack 2 2 01019698 Connector, 1 1/4” NPT w/ O-Ring - 5 Pack 3 2 01019699 Connector, 1” & 1 1/4” Brass Sweat w/ O-Ring 4 2 01019744 Plastic Clip - 10 Pack 5 2 01019745 O-ring ...
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Culligan Platinum Plus Series - page 53
49 Par ts List T ank Assembly Item No. Part No. Description Qty . 01-0166-18 Tank Assembly, 10” w/ Fillport, Complete 01-0171-92 Tank Assembly, 12” w/ Fillport, Complete, Less Media 01-0171-94 Tank Assembly, 14” w/ Fillport, Complete, Less Media 01-0171-96 Tank Assembly, 16” w/ Fillport, Complete, Less Media 01-0163-52 Tank Assembly, 10” ...
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Culligan Platinum Plus Series - page 54
50 Par ts List 16” and 18” Brine Systems Item Par t No. Description - 01-0187-05 Brine System, 250 lb - 01-0187-15 Brine System, 375 lb 1 01-0187-09 Replacement Tank, 250 lb 01-0187-16 Replacement Tank, 375 lb 2 01-0187-04 Cover, 250 lb 01--0187-17 Cover, 375 lb 3 01-0187-07 Salt Plate, 250 lb 01-0187-13 Salt Plate, 375 lb 4 01-0187-08 Brine Ch ...
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Culligan Platinum Plus Series - page 55
51 Par ts List Brine V alve Item Part No. Description - 01-0187-06 Brine Valve 1 01-0187-10 BLFC Elbow - 0.45 gpm 01-0187-11 BLFC Elbow - 0.8 gpm 1 ...
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Culligan Platinum Plus Series - page 56
52 Par ts List 24” Brine System Item Par t No. Description - 01-0187-20 Brine System, 650 lb 1 01-0187-18 Replacement Tank, 650 lb 2 01-0187-14 Cover, 650 lb 3 01-0189-09 Salt Plate, 650 lb 4 01-0187-08 Brine Chamber 5 01-0187-06 Brine Valve 2 5 4 1 3 ...
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Culligan Platinum Plus Series - page 57
53 Circuit Board Diagram Motor and power wires are not polarity sensitive Power 24V Power 2.5V Flow Meter Sensor Motor Rear View of HH24 Circuit Board Rear View of Interface Circuit Board Blue Y ellow Orange Purple Brown Green Red Black White Green Red Black Black Black White Red Green Front View of Interface Circuit Board Configuration Dip Switch ...
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Culligan Platinum Plus Series - page 58
54 Records and Data Important Data on Y our Water Conditioner It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer. Identification Model Name ____________________________ Catalog No. _________________ ...
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Culligan Platinum Plus Series - page 59
55 Culligan Limited W arranty Culligan Platinum Plus Series Automatic Water Conditioners Y ou have just purchased one of the finest water conditioners made. As an expression of our confidence in Culligan International Company products, your water conditioner is warranted to the original end-user , when installed in accordance with Culligan speci? ...
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Culligan Platinum Plus Series - page 60
56 With Culligan Y ou Get More Than a Quality Pr oduct You Get Your Water Expert, The Culligan Man W e’re here to provide you with fast, dependable ser vice, making sure any problems you have are taken care of. The Culligan Man has been around for seventy years, deliver y dependable ser vice all along. That’ s why people say “Hey , Culligan M ...
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