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Wacom 15X - page 1
INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL UE-0248 (A) 0X1075229 (A) ...
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Wacom 15X - page 2
Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom r ...
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Wacom 15X - page 3
1 Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL ...
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Wacom 15X - page 4
2 Introduction and Overview The Wacom ® Cintiq ™ 15X Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Com- puter (PC), Macintosh ® computer, or SGI ™ or Sun ® workstation. Cintiq’s basic components include a Wacom tablet internal ...
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Wacom 15X - page 5
3 Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. P H Y S I C A L L O C A T I O N ■ Do not use the Cintiq Interactive Pen Display in a facility control s ...
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Wacom 15X - page 6
4 H A N D L I N G ■ High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. ■ If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking ...
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Wacom 15X - page 7
5 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception. F E D E R A L C O M M U N I C A T I O N S C O M ...
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Wacom 15X - page 8
6 CE Declaration (Europe) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception. R A D I O A N D T E L E V I S I O N I N T E R F E R E N C E The Ci ...
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Wacom 15X - page 9
7 Table of Contents CHECKING P ACKED COMPONENTS 9 INTERACTIVE PEN DISPLA Y COMPONENTS 10 ■ Front View ■ Rear View INST ALLA TION 12 ■ System Requirements ■ Step 1: LCD Display Installation ■ Step 2: T ablet Installation USING THE GRIP PEN 22 ■ W orking with the Grip Pen (UP-911E) ■ Using a Pen WORKING WITH CINTIQ 24 CUSTOMIZING CINTIQ ...
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Wacom 15X - page 10
8 ...
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Wacom 15X - page 11
9 Checking Packed Components In your package you will find the following items: Cintiq Interactive Pen Display, Main Unit Grip Pen and Pen Stand UP-911E-01A and PST-A026-04) Installation Guide and User’s Manual (This manual.) Wacom Tablet CD (Contains the driver software.) Power Supply (LE-9702B-01A) and Power Cable USB Cable (STJ-A205) and Seria ...
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Wacom 15X - page 12
10 Interactive Pen Display Components F R O N T V I E W The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1024 x 768 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information. On Screen Display (OSD) Controls These co ...
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Wacom 15X - page 13
11 R E A R V I E W Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Be careful to avoid catching your finger in the gap of the movable portion of the stand. CAUTION Connector Panel Cover To remove the cover, slide it to the right. Stand The stand can be used to adjust the tilt angle of the un ...
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Wacom 15X - page 14
12 Installation S Y S T E M R E Q U I R E M E N T S Before installing Cintiq, make sure that your computer meets the following system requirements: ■ Macintosh. OS 8.6, 9, or 10.1 and higher. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI adaptor (not included). ■ PC. Windows 95, 98, Me, N ...
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Wacom 15X - page 15
13 ■ Connect the power supply to Cintiq. See C Then connect the supply’s power cable and plug the supply into an AC outlet. See D S T E P 1 : L C D D I S P L A Y I N S T A L L A T I O N Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a ...
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Wacom 15X - page 16
14 LCD Display Cabling Diagram Cintiq, rear view DC In put Analog Digital DVI to DVI cable Or... VGA to DVI cable DVI-I connector Do not attach the USB or serial data cable until instructed to do so. Video card DVI or VGA Rear panel of your computer Power Supply To AC Outlet CAUTION Do not use any cable that did not come with Cintiq; use of an impr ...
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15 ■ Turn on Cintiq. The power LED will light. ■ Next, turn on your computer. Windows 98 and Me: The New Hardware Wizard will display. Insert the Wacom Tablet CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive. Windows 2000 and XP: Cintiq will automat ...
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Wacom 15X - page 18
16 ■ The maximum resolution of Cintiq is 1024 x 768, True Color (24 bit). As necessary, configure the display control panel settings for the proper size and color resolution. The number of colors is constrained by the capabilities of your video card. Refer to the video card manufacturer’s docu- mentation for details. For Windows , if you are us ...
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Wacom 15X - page 19
17 Tablet Cabling Diagram Cintiq, rear view Cable guides To USB port Or... To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connec- tion, if available. Rear panel of your computer CAUTION Do not use any cable that did not come with Cintiq; use of an improper cable may damage the unit. ...
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Wacom 15X - page 20
18 Tablet Software Install for Macintosh To install the tablet software: ■ First turn on Cintiq, then turn on your computer and allow the operating system to fully load. Cintiq will automatically register as a USB device. ■ Disable any virus protection programs and close all open applications before installing the software. ■ Insert the Wacom ...
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Wacom 15X - page 21
19 Tablet Software Install for Windows with USB Connection To install the tablet software: ■ First turn on Cintiq, then turn your computer on and login, allowing the operating system to fully load. Cintiq will automatically register as a USB device. Windows 98 users: The Add New Hardware Wizard will display. Follow the prompts, selecting the defa ...
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Wacom 15X - page 22
20 Tablet Software Install for Windows with Serial Connection If you are using Windows 95 or NT 4.0 (SP-3), follow the instructions in this section to install the tablet as a serial device. To install the tablet software: ■ First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load. ■ Plug and Play I ...
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Wacom 15X - page 23
21 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software. Be sure to check the README file for late-breaking news. If you have trouble with the installation, ...
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Wacom 15X - page 24
22 Using the Grip Pen W O R K I N G W I T H T H E G R I P P E N ( U P - 9 1 1 E ) As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Hold the Grip Pen as you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb o ...
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Wacom 15X - page 25
23 U S I N G A P E N Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection. Note: If the screen cursor does not closely follow the pen tip, you will need to ca ...
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Wacom 15X - page 26
24 Working with Cintiq As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. ■ Because the Cintiq drawing surface will be a little higher than your desk, consider adjusting the height of you desk or chair to assure comfortable use of the device. ■ When working with C ...
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Wacom 15X - page 27
25 Customizing Cintiq C U S T O M I Z I N G T H E G R I P P E N The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq. To open the control panel: Windows systems: Click on the Windows ...
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Wacom 15X - page 28
26 Calibrating Cintiq You may want to calibrate Cintiq and the Grip Pen in order to align the screen cursor position with the position of the Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tabl ...
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Wacom 15X - page 29
27 Learning More About Cintiq Refer to the online Help for information on using and customizing Cintiq. Windows systems: To view Help, click on the Windows Start button and choose Programs . From the Wacom Tablet group, choose the Wacom Tablet option. Then in the Wacom Tablet Control Panel, click on the Help... button. Macintosh systems: To view He ...
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Wacom 15X - page 30
28 A D J U S T I N G T H E L C D D I S P L A Y Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes. Refer to page 43 for input signal specifications. Multi-Sync: When connected as a VGA display, Ci ...
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Wacom 15X - page 31
29 The basic process for working with the OSD is as follows: ■ Press the Menu button to open the OSD main menu. ■ Use the + or – buttons to select an option. When the option you want to adjust is highlighted, press the Enter button. The current settings and adjustment sub-menu for that option will appear. ■ Use the + or – buttons to adjus ...
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Wacom 15X - page 32
30 Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option. Menu Position Select to move the OSD menu around the display screen. Color Provides settings for 9300 ° , 6500 ° , and 5000 ° Kelvin. Also provides a User option that enables you to adjust Red and Blue independently. Choo ...
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Wacom 15X - page 33
31 Adjusting Pitch and Phase (VGA Only) Some computers and video cards may not allow the multi-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the Cintiq resolution of you video card to 1024 x 768. ■ In the Wacom Tab ...
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Wacom 15X - page 34
32 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. Power Saving Mode Power On Standby mode Suspend mode OFF mode H-sync Yes No Yes N ...
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Wacom 15X - page 35
33 Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq and the Grip Pen in a clean, dry place and avoid extremes in temperature. Room temperat ...
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Wacom 15X - page 36
34 Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information. Answers to frequently asked ...
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Wacom 15X - page 37
35 D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. General Problems Sol ...
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Wacom 15X - page 38
36 VGA Problems Solutions The display ripples or flickers. The display is not clear. The display and LCD panel are not lined up. The display size is not correct. The display ripples or shows a moiré pattern. The display color is not even. ■ Open the OSD menu, go to the Reset menu, and select the Auto Adjust option. Then, if necessary, manually a ...
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Wacom 15X - page 39
37 O B T A I N I N G T E C H N I C A L S U P P O R T If you have a problem with Cintiq, first check the appropriate setup chapter in this guide to make sure the unit is installed correctly. Then review the Troubleshooting section within this guide and in the online Help; your problem may be described there and you can try the solution(s) offered. I ...
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Wacom 15X - page 40
38 Support Staff If you think your Cintiq Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport 24-hour Technical Support information: FAQs—Frequently Asked Questions and answers. ( ...
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Wacom 15X - page 41
39 Japan Contact your local distributor, or: Worldwide Web: http://tablet.wacom.co.jp S o f t w a r e u p d a t e s a n d i n f o r m a t i o n . (Japanese) FAX: ++81-(0)47-380-8711 Technical Support. (Japanese) Internet Email: tablet@wacom.co.jp Technical Support and sales. (Japanese) Asia Pacific (English) Contact your local distributor, or: Worl ...
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Wacom 15X - page 42
40 Appendices D U O S W I T C H R E M O V A L A N D I N S T A L L A T I O N Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch. Note, however, that rem ...
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Wacom 15X - page 43
41 3 2 1 To Install the DuoSwitch: 1 . Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 2. Install the original grip (the one with the DuoSwitch access slot) by aligning the pen case rails with the grooves inside the grip and pushing the grip over the pen tip. When properly posi- tioned, the DuoSw ...
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Wacom 15X - page 44
42 U S I N G A N A L T E R N A T E M O U N T O R S T A N D If you will be using Cintiq in an installa- tion that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto a VESA con- forming mount arm or stand. A VESA mounting platform will require mount screws that are 4 mm ...
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Wacom 15X - page 45
43 S P E C I F I C A T I O N S General Specifications Physical dimensions (W x D x H ): 405 x 340 x 53 mm (16.0 x 13.4 x 2.1 in), excluding stand Weight: 3.86 kg (8.51 lb), excluding stand 4.74 kg (10.54 lb), including stand Input voltage: 18 VDC Power consumption: 45 W or less, (18 VDC) Operating temperature and humidity: 5 ° C to 35 ° C, 20 to ...
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Wacom 15X - page 46
44 Tablet Reading technology: Electromagnetic give and receive method Active area: 304.1 x 228.1 mm (11.98 x 8.99 in) Resolution: 20 lpmm (0.05 mm) (508 lpi (0.002 in)), max Accuracy: ± 0.5 mm ( ± 0.02 in), average Maximum reading height: 5 mm (0.2 in) Maximum report rate: 185 points/sec., max (RS-232C) 93 points/sec., max (USB) Pressure levels: ...
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Wacom 15X - page 47
45 W A R R A N T Y Limited Warranty for products purchased and used in U.S. and Canada WACOM warrants the product, except for the Software, to be free from defects in materials and workmanship under normal use and service as long as the product remains in possession of the original owner, for a period of two (2) years, as evidenced by a copy of the ...
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Wacom 15X - page 48
46 WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WAR- RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER WACOM NOR ANYONE ELSE W ...
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Wacom 15X - page 49
INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL UE-0248 (A) 0X1075229 (A) ...
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