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Marquis 2802CID - page 1
MARQUIS 2802CID 2 Line Caller ID Hotel Telephone ? Copyright TeleMatrix Inc. 2003 USER GUIDE TM ...
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Marquis 2802CID - page 2
Congratulations on the purchase of your TeleMatrix Marquis 2802CID Telephone . The 2802CID includes advanced features suitable for use in hotel/motel guest room environment. TeleMatrix has designed the 2802CID to be simple to install and easy to use. Advanced features include Type I Caller Identification. The Caller ID feature requires compatibilit ...
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Marquis 2802CID - page 3
COMPLIANCE AND SAFETY As specified by FCC regulation, we are required to inform you of specific governmental and compliance regulatory requirements, safety notices, safety instructions and other informative information. TeleMatrix, Inc. provides this information in a separate manual. We pack the separate Compliance and Safety Manual within each out ...
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Marquis 2802CID - page 4
4 Features .................................................................................. 5 Controls .............…. ................................................................. 5 Installation .............................................................................. 10 Wall Mounting .....….. ....................................... ...
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Marquis 2802CID - page 5
?? Two Line Operation ?? Speakerphone ?? Large, Backlit LCD Display: ? Name/Number Caller Identification Formation* ? Date/Time* ? Guest Service Directory ? Elapsed Call Timer ? Numbers Dialed ?? 10 Guest Service Keys (Speed Dial Locations) ?? TouchLite™ Message Waiting Indicator/Retrieval Feature ?? Convenient Data Port (on line 2) ?? Automatic ...
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Marquis 2802CID - page 6
TOP VIEW 6 CONTROLS ...
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Marquis 2802CID - page 7
1. Handset .......... ………….. ......... …. .. Hearing aid compatible, low profile styling. 2. Hold Key ................................ ….. . Used to place line 1 or line 2 on hold. 3. Line Selector Keys ............... ……. ... “Soft keys” to select line 1 or line 2 . 4. Mute Key ................................ …. . Disables t ...
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Marquis 2802CID - page 8
RIGHT SIDE LEFT SIDE BOTTOM 8 CONTROLS ...
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Marquis 2802CID - page 9
1. Data Port .........................................… Convenient port to connect a computer modem, fax or answering device. 2. Handset Jack ..................................... Connection for handset coil cord. 3. Ringer Volume Controls ...................... Switches to control the loudness of the ringer for each line. Options are HI/LOW. 4. ...
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Marquis 2802CID - page 10
Caution ?? Never install telephone wiring during a lightning storm. ?? Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. ?? Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. ?? Use caution when installing or modifyin ...
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Marquis 2802CID - page 11
11 Wall Mounting Your 2802CID The TMX 2802CID was designed to be conveniently wall mounted. There is no additional hardware required. Follow these easy steps: 1. The handset retaining clip must be engaged to secure the handset when hanging up. To engage the clip, unsnap the clip, rotate the clip 180º and then snap the clip into place. 2. The botto ...
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Marquis 2802CID - page 12
Connecting The Power Pack The power pack is a fully modular device that provides the power source to the 2802CID telephone. To install, simply plug the power pack into a standard 110V AC power outlet. A mounting hole is provided to secure the power pack to the AC outlet. 12 Plugs Into Standard AC Outlet Power Input/Output Jacks The power pack also ...
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Marquis 2802CID - page 13
Power Pack “LINE” Connection The power pack “LINE” connection is used to connect the telephone lines from the wall jack to the telephone. Using the 3’ modular telephone line cord provided, connect the first end of the cord to the RJ14 telephone jack on the wall or base board. The remaining end of the cord plugs into the “LINE” side of ...
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Marquis 2802CID - page 14
14 Connecting The Handset Cord A 10’ modular coil handset cord is provided. To install, simply plug one end of the handset cord into the modular jack on the handset. The remaining end of the handset cord plugs into the jack labeled “Handset” located on the left side of the 2802CID base unit. Installation Diagram Installation Is Completed The ...
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Marquis 2802CID - page 15
15 Battery Preparation - IMPORTANT!! The 2802CID utilizes a long - life 3V Lithium type back - up battery. This battery retains the memory of the speed dial locations when the 2802CID is unplugged from the telephone line. The battery compartment is located underneath the desk wedge on the bottom of the base unit . An insulator strip is installed at ...
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Marquis 2802CID - page 16
16 There are installer selectable switches located on the bottom of the 2802CID base unit. These switches are hidden behind a plastic cover for security. To locate, remove the plastic covers using a sharp pointer or paper clip as shown. Tone/Pulse Dialing Selector The 2802CID has the option to out - dial either in “touch - tone” or electronic r ...
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Marquis 2802CID - page 17
17 Guest Service Keys (Speed Dial Memory) The 2802CID has 10 one - touch speed dial memory locations that are used as a convenience guests easy - access to hotel services. Each speed dial memory location can store up to 15 digits. The 2802CID also includes a descriptive text directory that can be programmed into memory to identify the guest service ...
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Marquis 2802CID - page 18
Guest Service Directory (Speed Dial Memory) The 2802CID includes an advanced feature where descriptive text can be programmed into memory to identify the guest service. This descriptive text will display when the speed dial key is pressed by the user. For example, if a guest service key is programmed to access the front desk, “FRONT DESK” will ...
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Marquis 2802CID - page 19
Programming Procedure Follow the procedure below for programming the memory of the speed dial keys and the guest service directory features. Each speed dialing/guest service key can be programmed Step: Procedure: 1. Press the “Store” key. 2. Dial the digits of the speed dial code using the numeric dial pad (example: 1 2 3 4 5 6). 3. To program ...
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Marquis 2802CID - page 20
20 To Verify Programming The memory contents of each speed dial key can be verified or “checked” while the 2802CID unit is in the programming mode. Note: memory verification is accomplished with the 2802CID on - hook. Step: Procedure : 1. Press the “Store” key until the word “Check” is displayed on the LCD display. 2. Press the memory l ...
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Marquis 2802CID - page 21
21 The TouchLite™ Feature TouchLite ™ is a patent - pending new innovation that integrates the visual message waiting lamp and a speed dial memory key into one function. It allows easy - access for guests to retrieve voice mail or front desk messages. When the red message waiting lamp lights to notify a guest that a message is waiting, a simple ...
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Marquis 2802CID - page 22
22 Caller Identification (Caller ID) The 2802CID is equipped with Type I Caller ID technology that will display the name and telephone number of an incoming caller. The Caller ID feature will work only if you subscribe with your local telephone company to Caller ID service and if your PBX telephone system is equipped to pass the Caller ID informati ...
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Marquis 2802CID - page 23
23 Displaying Caller Identification (Caller ID) Information The 2802CID Caller ID feature was designed for use in a hotel guest room environment primarily for call screening purposes. Caller ID name and number information will be displayed after the 1st incoming ring signal. There are two (2) display possibilities for the Caller ID information: 1. ...
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Marquis 2802CID - page 24
24 Displaying The Date & Time The 2802CID displays the date & time. The date & time functions are NOT user/installer programmable. The date & time are initialized and controlled by incoming signals that are received along with the Caller ID information. Once the 2802CID receives its first incoming call, the time & date are autom ...
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Marquis 2802CID - page 25
25 Line Status Indicators The 2802CID is equipped with visual indicators that show status of the telephone line(s). They are: Ringing Line: The LED above the corresponding line key illuminates RED when the line is ringing. Line In - Use: The LED above the corresponding line key illuminates GREEN when off - hook. Line On - Hold: The LED above the co ...
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Marquis 2802CID - page 26
26 Line Selection Keys The 2802CID feature state - of - the art “soft” key technology. Soft key technology allows for advanced features such as automatic line selection and 3 - way conferencing. Line 1 is designed as the primary line. When calls are answered or placed, a simple lift of the handset (or activate the speakerphone) is required to o ...
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Marquis 2802CID - page 27
27 Placing A Call Using The Handset Follow the instructions below for placing a call using the handset: 1. Simply lift the handset to obtain dial tone. Line 1 will automatically be selected. Line 1 status indicator lights GREEN. 2. Dial out by using the numeric dial pad or by pressing a guest service key (speed dial key). 3. When off - hook, the el ...
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Marquis 2802CID - page 28
28 Placing A Call Using The Speakerphone Follow the instructions below for placing a call using the speakerphone: 1. Simply press the “Speaker” key to obtain dial tone. Line 1 will automatically be selected. The LED above the “speaker” key will light showing that the speakerphone is activated. Line 1 status indicator lights GREEN. 2. When o ...
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Marquis 2802CID - page 29
29 Using The Hold Feature The “Hold” key is used to place a caller on hold while off - hook using the handset or speakerphone . To use, simply press the “Hold” key. The line status indicator above the line that is being placed on hold will turn from green to RED indicating that the line is on hold. When placing a caller on hold, the handset ...
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Marquis 2802CID - page 30
30 Using The Conference Feature The “Conference ” key is used to establish a 3 - way conversation. The conference feature is activated by a “soft” key that will automatically reset when hanging up. A 3 - way “Conference” call can be established while using either the handset or Speakerphone. To use the “Conference” feature: 1. Place ...
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Marquis 2802CID - page 31
31 Using The Mute Feature A “Mute” key is provided to allow for privacy during a conversation. When the “Mute” key is activated, the microphone in the handset and the speakerphone become disabled and the caller will not hear your voice. The light above the “Mute” key will light to show that the feature is activated. To de - activate, pr ...
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Marquis 2802CID - page 32
32 Using The Master Volume Control A convenient “rocker” volume control is provided. This volume control will adjust the loudness of the handset and speaker. The volume of the handset is adjustable while using the handset. The volume of the speaker phone is adjustable when using the speakerphone. The loudness can be adjusted in eight (8) steps ...
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Marquis 2802CID - page 33
33 When problems arise during installation or service that cannot be resolved using this or related documents, contact the TeleMatrix Technical Service department 8:30a.m. - 4:30p.m. MST: Toll Free: 1 - 800 - 462 - 9446 Direct: 719 - 638 - 8821 Fax: 719 - 638 - 8815 www.telematrixusa.com Many times a problem is either installation or user related. ...
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Marquis 2802CID - page 34
34 STATEMENT OF LIMITED WARRANTY TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free from defects in materials and workmanship for five (5) years after the date of purchase, and Regency branded products manufac ...
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Marquis 2802CID - page 35
252 - 03590 (2802CID) Revision May 1, 2003 ...
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