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Manual Seiko TM-U590/U590P

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  • Seiko TM-U590/U590P - page 1

    slip printer TM-U 590/U590P Op erator ’s Ma nual MICR Option Included 4006 769 02 ...

  • Seiko TM-U590/U590P - page 2

    Printe r Part s a nd Lab els Labels CAUTION : Cau tion l abels for draw er ki ck-ou t an d displ ay mo dule conn ectors. POWER ERROR RELEASE SLIP FORWARD REVERSE RELEASE EPSON Sli p paper co ntrol p anel Front cove r On /Of f s w itc h POWER FORWARD ERROR RELEASE SLIP REVERSE RELEASE Documen t t able Tab l e Pap e r gu id e * Sl ide t he pap er gui ...

  • Seiko TM-U590/U590P - page 3

    i Quick Refe rence This Quick Referen ce will direct yo u to key areas of this Opera tor’s Manual. For a complete l isting of topic s, see t he Contents . Printer Parts and Labels inside front cover Ordering Ribbons page viii Whe re to o rd er ribb ons. Setting Up the Printer page 1-1 How t o set up th e printer . Validating and Verifying Checks ...

  • Seiko TM-U590/U590P - page 4

    ii All rig h t s r e served . N o p art o f thi s p u b l icati o n may be re p r o d u ced , s t o r ed in a r e t r ieval s ystem, o r tra n smit t e d i n an y f o r m o r b y a n y me a ns , ele c tr o n i c , mec h ani c a l , p h o t o c o p y i n g , r e c o r d i n g , o r o t h e r w i se , w i t h o ut t he p r i o r w r i tt e n p e r m ...

  • Seiko TM-U590/U590P - page 5

    iii FCC CLASS A FCC Compliance Statement For Ame rican Us ers This equipment ha s been tested and found to comply with the li mits for a Class A di git al device, pursuan t to Part 15 of the FCC Rules. These limits are designe d to provide reaso nable protec tion aga inst harmful interferenc e when the equipment is operat ed i n a c ommercial envir ...

  • Seiko TM-U590/U590P - page 6

    iv Pro du ct Na me: Pri nt er Type N ame: M128 B Thes e print ers conf or m to the fo llow ing D irec ti ves and Norms Dire ct ive 8 9/33 6/EE C EN 5 50 22 (1 986 and 19 94) C lass B EN 5 00 82-1 (199 2) IEC 80 1-2 ( 1991 ) IEC 80 1-3 ( 1984 ) IEC 80 1-4 ( 1991 ) Dire ct ive 9 0/38 4/EE C EN45 50 1: (1 99 2) DECLARATION OF CONFORMITY ...

  • Seiko TM-U590/U590P - page 7

    v EMI an d Saf ety Sta ndard s Appli ed The fol low ing stan dar ds are app lied only to the printer s th at are so labe led. ( EMC is tested using th e EPSON PS-170 power supply ) Euro pe : CE m a rkin g EN550 22 EN500 82-1 EN455 01 Safet y Standar d: TÜV (E N 60950) Nort h America: EMI: FCC Class A Safet y st andards: UL 1950- 2TH-D3 C-UL ...

  • Seiko TM-U590/U590P - page 8

    vi About This Manual Setting Up an d Using ❏ Chapte r 1 contains informati on on unpacking the printer, and setti ng it up. ❏ Chapte r 2 contains informati on on using the printer. ❏ Chapte r 3 contai ns t roubl esh ooti ng info rmatio n. Re f e rence ❏ Chapte r 4 contains specifi catio ns. ❏ Appendix A tells ho w to c hang e the DIP swit ...

  • Seiko TM-U590/U590P - page 9

    I ntroduction v ii Introd uction Features The TM-U5 90 and TM-U 59 0P are high -qu alit y POS prin te rs that can prin t o n s l i p paper. The print ers have t he following featur es: ❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 fo nt ). ❏ Copy printing is possible. ❏ High thro ughput using bidirectio nal, minimu ...

  • Seiko TM-U590/U590P - page 10

    viii Introducti on Ordering Ribbon Cassettes The TM-U59 0/ U590P uses a lon g-last in g ribbon cassette . To order ribbon c as settes, con t act you r dealer or y our loc al affiliat e. See App end ix B for a list of EPSO N su bsid iari es with their addr esse s and t elephone nu m ber s. ...

  • Seiko TM-U590/U590P - page 11

    ix Conten ts Qui ck Re fe renc e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Intr odu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi i Cha pter 1 Set ting Up t he Printer Un packi ng . . . . . . . . . . . ...

  • Seiko TM-U590/U590P - page 12

    x Cha pter 4 Ref ere nce Info rma tio n Pri ntin g S peci ficati on s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Pap er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1 Ribb on Sp ecif icati ons . . . . . . . . . ...

  • Seiko TM-U590/U590P - page 13

    Setting Up the Prin ter 1-1 Cha pter 1 Settin g U p t he P rinte r Un pac kin g Your print er box shou ld include t hese items. If an y items ar e damaged or missing, pleas e contact your dealer f or assistance. See the n ote on pa ge 1-4 for infor matio n ab out t he he xago nal loc k scre ws. Note: When you lift the print er, be sure to hold the ...

  • Seiko TM-U590/U590P - page 14

    1-2 Setting Up the Print er Removing the protective material 1. Open the pri nte r by pu lling up o n the ta b o n the f ront co ver. 2. Remo v e th e dam per fro m the pr inte r a s sh own b elow . 3. Store the da m pers with the oth e r pack i ng ma te rials a nd u se them when tr ans po rtin g yo ur pri nt er. POWER ERROR RELEASE SLIP FO R W A R ...

  • Seiko TM-U590/U590P - page 15

    Setting Up the Prin ter 1-3 Con nect ing the Cab les and G r o u n ding the P rint er You can conn ect up to five cables to the printe r. Th ey al l con nect t o the c o nnec to r pan e l on th e botto m of th e pri nter, wh ich i s s how n below: Notes : There are caut ion labels besid e the drawer kic k-out connector an d the displ ay module co n ...

  • Seiko TM-U590/U590P - page 16

    1-4 Setting Up the Print er 2. Tig hte n the s cr ews on both si des of t he cable conne c tor. Note: Your print er h as inch - typ e hexagon al lock screws insta lled. If your interfa c e c able requires mi llimeter-type screws, replace the inch-typ e sc rews with t he enclo sed m illimete r-type screws using a hex screwdriver ( 5 mm). 3. Attac h ...

  • Seiko TM-U590/U590P - page 17

    Setting Up the Prin ter 1-5 Connecting the Drawer WA RNI NG: Use a dra wer that m atch es the p rinte r s pec ificat ion. Usi ng an i mprope r drawer may damag e th e draw er as well as the pri nter. CAUTION : Do not connect a tel ephone line to the drawer kick-ou t conn ect or; oth erw ise th e prin ter an d t he tel ephon e lin e ma y be damag ed ...

  • Seiko TM-U590/U590P - page 18

    1-6 Setting Up the Print er Anschließen der Lade WA RNU NG: Ein e für d en Dr uck er gee ignet e Lade verwen de n. Bei Verwe ndu ng e iner f alsche n La de kan n diese od er de r Druck er b eschä digt w erde n. ACHTUNG: Kein Tel efonkabe l an d ie Schn appstecker buch se ansc hließe n, da sonst der Drucke r und die Telef onkab el bes ch ä digt ...

  • Seiko TM-U590/U590P - page 19

    Setting Up the Prin ter 1-7 Connecting the Display Module Plug t he c able c onnec tor ( pro vided with the di re c t con nect ion display module) s ecurely in t o the printer ’s display module connecto r until it cl ick s. CAUTION : Be sure not to connect this cable to the drawer kick- out connector, which is to the left of the power supply conn ...

  • Seiko TM-U590/U590P - page 20

    1-8 Setting Up the Print er 2. Conn ect th e gro und wire to th e prin ter us i ng the FG sc re w o n the bo ttom of th e p rint er , as shown. Connecting the Power Supply Use t he optional EP SON PS-1 70 or equiv alent power su p ply fo r your pri nter. WA RNING : Mak e sure t h at yo u use the EPS ON P S- 170 powe r sup p ly or equ i v a le nt. U ...

  • Seiko TM-U590/U590P - page 21

    Setting Up the Prin ter 1-9 CAUTION S: Whe n conn ect i n g or d iscon necting the p ower supp ly from the printer , ma ke su re th at the pow er su ppl y is not plug ged i nto an ele ctr ical ou tlet. Othe r wi se yo u may damage the power supply o r th e pr inter. If the powe r supply’ s rated volt age a nd you r ou t le t ’s voltag e do not ...

  • Seiko TM-U590/U590P - page 22

    1-1 0 Setting Up the Print er Installing the Ribb on Cassette Use th e E PS ON ER C-3 1 (P) r ib bon cas set te fo r y our p rinte r. Note the labe l insid e this se ction that ca n assi st you in repl acin g the ribbon. CAUTION : Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette ; otherwis e th e ribbon casse ...

  • Seiko TM-U590/U590P - page 23

    Setting Up the Printer 1-11 4. I f you are r eplacing a used r ibb on, grasp t he end of t he tab an d remove it from the pr in ter . See the illu stration in step 5 for the loca ti on o f the tab. 5. Turn the ribb on kn ob two or t hre e tim e s i n the d irecti o n of the arrow to ta ke up any s lack in th e ribbo n. 6. Inse r t the ri bbo n ca s ...

  • Seiko TM-U590/U590P - page 24

    1-1 2 Setting Up the Print er Using t he Powe r Switch Co ver WA RNING : If an acc i de nt occ urs w hen the p ower sw itc h cov er is at tached, unplug the power supply cord from th e o u tlet i mmediat ely. Co ntinued usag e may lead t o fire or shoc k. You can use th e enc lose d pow er s witc h cov er t o mak e su re tha t the power sw i tch is ...

  • Seiko TM-U590/U590P - page 25

    Setting Up the Printer 1-13 2. W hile holding down the REV ERSE button , tur n on th e prin ter t o beg i n the self test . (The SLI P lig ht blinks. ) 3. F eed a sheet of slip paper into the printer. The printer loads the paper a u toma ti cally, pr ints the pri nte r settin gs, an d t hen ej e cts the p aper. 4. R emove t he paper fr om the pri n ...

  • Seiko TM-U590/U590P - page 26

    1-1 4 Setting Up the Print er R emo vi ng t he Paper Gui de If you wi ll use esp ecially w ide pap er, you m ay not want to use the paper g uide o n the d o cu men t table . Y o u c an rem ove it, a s des cr ibe d bel ow . 1. Open the p rinter by pulli ng up on t he ta b o n the f ront co v er. 2. Sl ide the table to the lef t and remove it. 3. Loo ...

  • Seiko TM-U590/U590P - page 27

    Setting Up the Printer 1-15 4. Turn the do cumen t tabl e o ver, loo s en th e scr ews, an d remo v e the pl ate. 5. Slide the pa pe r guide to th e left to rem o v e it. 6. R eplace t he plate and i n stall the d ocument table. Note : Be sure t o keep the pap er guide with th e manual. Pl ate Scre ws 1 2 Paper gu ide ...

  • Seiko TM-U590/U590P - page 28

    Using t h e Prin ter 2-1 Chapter 2 Using t he Printe r Operating th e Control Pan els You can control th e basic paper feeding operations of th e printer with the butto ns on t he con trol pa nels . Th e ind ic a tor light s help you m onito r the pri nter’s st at us. Control Panel Bu t to ns The pri n ter a nd these bu tton s will no t oper ate ...

  • Seiko TM-U590/U590P - page 29

    2-2 Usin g the Printe r RE LEA SE Pre ss t hi s butt on to rel ease sli p p aper . Indicator lights T h e c on t r ol p an e l li g h ts pro v ide in fo rm at io n o n p r in t e r c on d it io n s. Pan el lights POWER The POWER ligh t is on w hen the pr inter i s on. ERRO R The printer is of f-line when the ligh t is on (except during paper feed u ...

  • Seiko TM-U590/U590P - page 30

    Using t h e Prin ter 2-3 Slip Paper Handlin g Notes : Use onl y slip p ap er t ha t matches the print er’s specifica tions. See Paper Sp ecificatio ns in Cha pter 4. Be sure tha t th e sl ip is flat, wi t hou t curl s, folds, and wrin kles. 1. Sen d appropriate con t rol c ommands fr om the com puter. 2. W hen the SLIP light bli nks, ins ert th e ...

  • Seiko TM-U590/U590P - page 31

    2-4 Usin g the Printe r Note: After the slip is d e tected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the set t ing positi on of the slip is not c o rrect, the printer takes a few seconds to detect t h e position of th e t op edge of the slip. 5. Af ter p rin ting , re move the sl ip. Usi ng t ...

  • Seiko TM-U590/U590P - page 32

    Using t h e Prin ter 2-5 2. Turn the c heck o ver so th at it is face do wn with the MICR char acter s on t he righ t-hand side. The M ICR char acters must be nex t to the ri ght edg e of th e pape r inlet. 3. Inser t th e c hec k strai ght in to the pa per inle t, usi ng the ri gh t edge of th e pape r i nlet as a gui de. 4. Inser t th e c hec k a ...

  • Seiko TM-U590/U590P - page 33

    Troubl esh oot ing 3-1 Chapter 3 Troub leshooting Tr oub les hoo ting This chapter giv es solutions t o s ome p rinter prob lems you may hav e. General problems The lights o n the co ntrol panel do not c ome on. Make s ure t ha t th e powe r sup ply cabl e s are co rrectl y pl ugged into the p rinter , the po we r un it, an d to the p ower o utlet ...

  • Seiko TM-U590/U590P - page 34

    3-2 Trou bleshooting If the self t est works properly, check the followin g: 1. Check the connect ion at bo th ends of the i n ter f ace cable betw een the pr inter a nd th e comp uter. A lso m ake sur e that th is cable meets t he specificat ions for both the printer and t he com pute r. 2. The d ata tra nsm ission s ettin gs ma y be di fferen t b ...

  • Seiko TM-U590/U590P - page 35

    Troubl esh oot ing 3-3 Paper handling problems Pa per i s jammed i nside the prin ter. CAUTIONS: Do not touch the prin t head because it can be very h o t after p rin ti ng c o nti n uo u sly f or a lo ng ti m e. Do not move the print he ad carriage. To cl ear a pap er j am, f oll ow t he s t ep s b el ow : 1. Turn the pr inter o f f and o p e n th ...

  • Seiko TM-U590/U590P - page 36

    3-4 Trou bleshooting 2) Tur n off th e po wer swi tc h. 3) O pen a front cover(r id). 4) Turn on the power switch while turning on “JOURNAL / SLIP FEED bu tton . 5) Pus h “JOURNAL/SLIP FE ED” button 3 t imes. 6) Clos e a SLIP fro nt cover (rid). 7) Foll o wing me s sage w i ll be printe d on rec eipt pape r a n d “SL IP” LED flush es. 8) ...

  • Seiko TM-U590/U590P - page 37

    Troubl esh oot ing 3-5 9) As a check paper, insert a clea ning sheet into a printe r. * S et yel low n on- stic k sid e to be up sid e w hen cl eani ng us in g adh esi ve sh ee t. 10) Remove and do a s heet after clean i ng sheet discharge. 11) T urn off the p owe r s witc h. C omman d cod e seq ue nce 1) MICA cl ean i n g c om mand <F S c> w ...

  • Seiko TM-U590/U590P - page 38

    3-6 Trou bleshooting Hex adecimal Dump This featu re allows experienced users t o see ex actly what data is com ing to th e prin ter. T his ca n be u se f ul in fin ding softwa re probl e ms. W hen yo u turn on the h ex d ump f uncti on, t he prin ter prin ts all commands and other dat a in hexadecim al format along with a guide section to he lp yo ...

  • Seiko TM-U590/U590P - page 39

    R eference Informa tion 4-1 Chapter 4 Reference In f o rmation Printing Spe c ificatio n s Paper Pri nti n g me tho d: Seri a l impact d ot m atrix Head wir e co nfigurat ion: 9-p in vertical line, 0.353 m m (1/72-in ch) wire pi tc h Head wir e diam eter: 0.2 9 m m (. 01") Pr inting di rectio n: Bi d i re c t io n al, m in i mu m d i sta n ce ...

  • Seiko TM-U590/U590P - page 40

    4-2 Referenc e I nforma tion Ribbon Specific a tions M ICR Re ader (Opt io n) The MICR r eader is a fact ory-installed option. Type: Exclu siv e cass e tte ribb on Rib bon c asse tte spec ificat ions : Par t number : ERC- 31 (P), ERC-31(B) Color: (P) Purple (B) Bl a ck Ribbon life: (P) 7,000,0 00 c har acters (B) 4 ,500,000 ch aracter s (when 1 c h ...

  • Seiko TM-U590/U590P - page 41

    R eference Informa tion 4-3 Pap er Sp ecific ation s Paper feed me thod: Fric tion feed Paper feed pi tch: Default 4.23 mm (1/6”) 0.1 76 mm (1/144”) c an b e set by a com man d Paper feed sp eed: Approximately 60.3 msec/line (4. 23 mm (1/6”) feeding) Approxim at el y 86.4 mm/seco n d (3.4 inches/s econd) (continu ous feeding) ...

  • Seiko TM-U590/U590P - page 42

    4-4 Referenc e I nforma tion Pap er Paper type: Norm a l p a per Ca r bo n co py pa pe r Pr e s s u r e s e n s it iv e p ap er To tal thic kne s s: 0. 09 to 0.36 m m (.0035 t o .01 41”) See “ Co py ca pab ility an d pape r thickn ess” on th e nex t pa ge for mo r e inform ati o n. Size (W × L) : 70 mm × 70 m m to 210 mm × 29 7 mm (A4) (2. ...

  • Seiko TM-U590/U590P - page 43

    R eference Informa tion 4-5 Note: When usin g mu lti-ply paper that consist s o f an original a nd three or four copies, be sure t o print with a 9 × 9 f o nt. If a 7 × 9 font i s used, some chara c t ers on some of the copies m ay not be reada ble. Cop y capa bilit y an d pa per t hickne ss: Normal paper (s ingle-p ly): 0. 09 to 0.2 mm (. 0035 t ...

  • Seiko TM-U590/U590P - page 44

    4-6 Referenc e I nforma tion Notes on s lip paper ❏ The sl ip pap er mu st b e flat, wi th out c urls or wrin kl es, especially at the top edges. Otherwise, the paper may rub again st th e r i b bon an d become di rty. ❏ There must be no glue on th e bottom ed ge. Choose slip pap er carefully s in ce paper feedi n g and insert i on ar e affecte ...

  • Seiko TM-U590/U590P - page 45

    R eference Informa tion 4-7 ❏ Use th inne r pa pe r (N30 o r equi val e nt ) betw e e n t he top an d bottom sh e e ts of mu lti-ply p ape r. I f thick p aper i s used , the copy capabili t y is lowered. [ All the numeric values are typical. ] 31 8 18.9 38.5 18 39 21.9 1.8 37.2 3.6 Form stopper position Slip feeding roller position TOF sensor pos ...

  • Seiko TM-U590/U590P - page 46

    4-8 Referenc e I nforma tion Notes : When in sert ing slip paper, be sure to u se t he slip side guide a nd form stopper. I f you insert the sli p paper exceeding the fo rm stopper, the slip pa p er m ay be ejected. Do not print on the slip p aper in the reverse paper feed d irection. El ectr i cal Ch arac te ris tic s Reliability Suppl y v olt age ...

  • Seiko TM-U590/U590P - page 47

    R eference Informa tion 4-9 MICR re ader me cha nism (o nly when the pr inter i s used w i th the M ICR reader): 240, 000 passes The MICR r eader is defi n ed to have reached the end of it s life when it r eaches the beg innin g of t he W earo ut Peri od. MT BF: 18 0,000 hours Fail ure is define d as Random Failure oc cur ri ng at the time of th e ...

  • Seiko TM-U590/U590P - page 48

    4-1 0 Referenc e I nforma tion Environmenta l Conditions Notes : When the temperature i s 34 °C , the humidity m ust be 90% or less. When the temperature i s 40 °C , the humidity m ust be 65% or less. When the tempert ure is 45 °C , th e h u midity must be 50% or less. Temperatu re: Operati ng: 5° t o 45°C (41° to 113°F) Storag e: -10° t o ...

  • Seiko TM-U590/U590P - page 49

    Di p Switch Setting A- 1 Append i x A Dip S witch Set ting Alth ough the f actory set tings are best for almost al l uses, if you have specia l requirements, you can change the DIP swit ch. Setting th e DIP Sw itches DIP switch functions Yo ur p ri nte r ha s tw o set s of DI P sw it che s. T he f uncti ons of th e switches ar e s how n in the foll ...

  • Seiko TM-U590/U590P - page 50

    A-2 D ip Swit c h S etting * Wit h a RS- 485 serial int er face speci fication (a dealer opt ion ) , DIP swi tches 2- 7 and 2-8 a re ignore d. No tes : • Chan g e s in DIP sw itch s etti ngs ( exclu ding swit ches 2-7 and 2-8 in terfac e reset si gnal s) are re cognized on ly when the p rinter powe r i s turned on or w hen th e pr inter is r eset ...

  • Seiko TM-U590/U590P - page 51

    Di p Switch Setting A- 3 Paralle l interfa ce spe cification Se t 1 Se t 2 No tes : • Changes in DIP sw itc h settings (excluding switch 2-8 i nt erface re set si g nal) are re c og niz ed only when the prin t e r p ower i s turn ed on o r w hen th e print er is rese t by u sing the inter face. I f the DIP sw itc h setti ng i s chan ged after t h ...

  • Seiko TM-U590/U590P - page 52

    A-4 D ip Swit c h S etting Changing the DIP switch settings If you n eed to ch ange s etting s, follo w the steps below to make yo ur chan ges: CAUTION: Turn off the p rinte r while re mo ving the DIP sw itch c over to preve nt an elect ric sho rt, which can damag e the p rint er. 1. Make s ure t he pri nter i s t urne d off. 2. Re mo ve th e s c r ...

  • Seiko TM-U590/U590P - page 53

    E P SON S ales S ubsidi a ries B-1 Appe ndix B EPS ON Sales S ubsidia ries E P S ON AM E RI C A IN C . / OE M D I V . 2 077 0 M a d r o n a A ve. T o r r ance , CA 9 055 9 -2 8 42 U .S. A . T e l : 1- 3 10 - 787 - 6300 F a x : 1 - 310 - 782 - 53 5 0 E P S O N E U R O P E B . V . P r o f . J . H. B a v i n c k l aa n 5 1 18 3 A T A m s t elvee n T h ...

  • Seiko TM-U590/U590P - page 54

    B-2 EPSON Sales Subsid iaries EPSON HONG KONG L IMITED 2 5/ F ., Harbor Centr e, 25, Harbor Road, W anc ha i, Hong Kong T el : 852-2- 585-466 3 Fax : 852-2- 827-434 6 EPS ON T AIW AN TECHNOLOG Y 10f, N o. 287 , Nank ing E . Road, Sec. 3 & TRA DIN G L TD. T aipei , T aiwan R.O. C . T el : 88 6-(0)2-7 17-7360 Fax : 88 6-(0)2-7 18-9366 SEI KO EP S ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Seiko TM-U590/U590P.

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If you did not solve your problem by using a manual Seiko TM-U590/U590P, ask a question using the form below. If a user had a similar problem with Seiko TM-U590/U590P it is likely that he will want to share the way to solve it.

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