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Veo 802.11b - page 1
Page 1 of 69 Rev. 04 - 23 - 2003 Ethernet and 802.11b ( WiFi ) Network Camera ...
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Veo 802.11b - page 2
Page 2 of 69 Table of Contents Chapter 1: Welcome to the Veo Observer ..................................................................................... 4 1.1 Package Contents ............................................................................................................................... 5 1.2 Requirements ........................ ...
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Veo 802.11b - page 3
Page 3 of 69 Appendix F: Motion Sensor Set up ................................................................................................. 59 Appendix G: Frequently Asked Questions, Troubleshooting, and Technical Support ... 61 Appendix H: Estimating Bandwidth Consumption ................................................................... 64 A ...
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Veo 802.11b - page 4
Page 4 of 69 Welcome to the Veo Observer Thank you for purchasing the Veo Observer. The Observer combines a high quality digital video camera with network connectivity and a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet. The Wireless Observer removes the need for cables by adding a ...
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Veo 802.11b - page 5
Page 5 of 69 Rev. 04 - 23 - 2003 1.1 Package Contents Before installing your Observer camera, please check your pac kage contents to ensure that all items have been included. If any of the listed items are missing, please contact your reseller from where you purchased the camera for assistance. Wireless Observer Observer The package includes: 1 – ...
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Veo 802.11b - page 6
Page 6 of 69 1.2 Requirements To connect the camera t o your LAN: Wireless Observer (Infrastructure Mode) Wireless Observer ( Ad - Hoc Mode) Observer 802.11b ( WiFi ) Access point 802.11b ( WiFi ) network interface card for PC Open RJ - 45 port on your router /g at e way To view the camera web page • Web Browser – Internet Explorer for Windows ...
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Veo 802.11b - page 7
Page 7 of 69 1.3 Hardware Description and Features 1 Network Activity LED The green LED indicates if there is a connection to your network. If there is network activity, the green LED will blink. 2 External Microphone Connection Port Connect a standard 1/ 8” (3.5 mm) computer microphone into this port to monitor/record audio further away. (Extern ...
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Veo 802.11b - page 8
Page 8 of 69 IP Address Display IP Address LCD The LCD will indicate the last three digits of your IP Address. For e xample, if the IP Address “192.168.0.123” is assigned to the Veo Observer Camera, the LCD will display “123.” Refer to Section 2.2 Getting an IP address for more information. ...
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Veo 802.11b - page 9
Page 9 of 69 Camera Setup Observer (Ethernet) Network Camera Before installing the Veo Observer Camera, you should have an available Ethernet LAN connection (RJ - 45 port). To view the camera’s image or mak e any manual configuration changes, you will need a Windows PC with Internet Explorer 5.0 or higher, also connected to the LAN. 2.1 Hardware ...
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Veo 802.11b - page 10
Page 10 of 69 Turning the camera on Step 6 . Observe the IP address display on the lowe r left side of the camera. As soon as you power up your camera you’ll notice that the IP address display starts blinking. This means the camera is searching for an IP address using DHCP. After a few seconds the display stops blinking and shows the last 3 digit ...
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Veo 802.11b - page 11
Page 11 of 69 network address is 192.168.0 and the camera display is showing 020, the IP address for the camera is 192.168.0.20 (drop leading zeros). You can easily determine your network address by checking the IP address of any PC on the network or using the Observer Setup Utility. 2.2 Hardware Setup (Wireless Observer) Before installing the Wire ...
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Veo 802.11b - page 12
Page 12 of 69 The wireless setup dialog appears showing the camera’s current wireless setting s which are the defaults. SSID (Network Name) : Enter the SSID (name) of the access point to which the camera will connect. Be sure to enter the SSID exactly as it appears on your access point’s setup page. Connection Type : Select I nfrastructure if t ...
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Veo 802.11b - page 13
Page 13 of 69 Step 6. Click the “Login” button to launch Internet Explorer and view the camera’s home page. Step 7. Don’t forget to add the camera’s homepage to your favorites for easy access in the future. Determining a Camera’s full IP address using the IP display Other than the last 3 digits, all devices on a LAN s hare the same IP a ...
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Veo 802.11b - page 14
Page 14 of 69 Step 6. Place the camera on the mounting bracket platform and rotate the camera to be facing in t he desired direction. Step 7 . Secure the camera to the mounting bracket using the thumbscrew located on the bottom of the platform. Step 1 . Find a suitable location to mount the camera. Step 2 . Using the mounting bracket as a guide, m ...
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Veo 802.11b - page 15
Page 15 of 69 Accessing the Camera You can access Observer cameras from any Windows PC on your LAN. Th ere are two easy ways to access a camera, by browsing the camera’s on - board homepage using Internet Explorer or using the included PC application Veo Observer Studio. The browser method does not require any special PC software other than an Ac ...
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Veo 802.11b - page 16
Page 16 of 69 3.2 Web Browser Access 1. From any PC on the local network, start Internet Explorer and enter the camera’s IP address in the address bar, as shown below, then press Enter. For help on determining the camera IP address refer to Section 2.2: Getting an IP address. 2. The first time you access the camera it will install an ActiveX cont ...
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Veo 802.11b - page 17
Page 17 of 69 5. The camera login page will appear. Type in your username and password and click Login . 6. Once you are logged in, the main viewing page will open and the live video will star t. Note: The username and password are case sensitive. Note: If another user is currently logged into the camera you may se e a message letting you know that ...
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Veo 802.11b - page 18
Page 18 of 69 The following features are available on the Live Video page: Pan/Tilt Clicking any of the yellow directional buttons will cause the camera to move one small step in that direction. Click and hold the left mouse key down to make the camera move one large step. When the camera reaches its end of travel, the buttons for that direction ar ...
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Veo 802.11b - page 19
Page 19 of 69 3.3 Camera Configuration 1. Click the Setup button at the t op of the main page to access the configuration pages. Camera Information The following settings are found on the Camera Information page: Setting Description Valid Entries Default Camera Name A name you assign to the camera to help identify it. T he name is displayed on the ...
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Veo 802.11b - page 20
Page 20 of 69 User Accounts The User Account page is where you add and remove usernames and passwords. User accounts allow you to control access to a camera. You should change the default username and password immediately and don’t give this out to anyone. For everyone else, you should set up either User level accounts or Guest level accounts. Ad ...
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Veo 802.11b - page 21
Page 21 of 69 Motion Detection The camera can be trigger ed by a motion sensor input to send you an email with a snapshot of the current image attached. To enable this capability, check the Enable Detection checkbox and fill in the fields on the page as described below: SMTP server address This is the IP address of the server you use to send mail. ...
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Veo 802.11b - page 22
Page 22 of 69 Message Any text message you wish to include in the body of the email. Reset Interval Sets the time interval, after an alert, before another detection event can occur. Video Properties Settings on this page affect the camera’s image size and quality and bandwidth consumed by the video stream. Max. Frame Rate Sets the maximum frame r ...
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Veo 802.11b - page 23
Page 23 of 69 PC Software Installation In addition to a rich web page interface, the Veo Observer includes several powerful PC ap plications which provide additional functionality. To install the Veo Observer Studio software: 1. Insert the Installation CD into the CD - ROM drive. The initial screen will welcome you to the installation process. Clic ...
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Veo 802.11b - page 24
Page 24 of 69 3. You’ll see the License Agreement. Please read this agreement carefully. If you agree to the License Agreement, click Yes to continue. If you do not agree and click No to the License Agreement, the software will not be installed. License Agre ement Screen Choose Destination Location Screen 4. The next screen (Choose Destination Lo ...
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Veo 802.11b - page 25
Page 25 of 69 Observer Setup Utility The Observer Setup Utility can be used to manually configure the camera’s network settings. It may be necessary to use the setup utility to manually assign an IP address for your camera if your network does not suppo rt DHCP. The utility is also very helpful for finding all the cameras on your network. Refresh ...
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Veo 802.11b - page 26
Page 26 of 69 Step 3. Enter the Subnet mask and Gateway. These settings should match the PC. Optionally, you may enter a camera name to help identify this camera. Step 4 . Click Set . You will see a dialog prompting yo u to enter a username and password. You must enter a valid admin username and password. Click OK to continue. Step 5 . You will see ...
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Veo 802.11b - page 27
Page 27 of 69 5.3 Updating the Camera’s Firmware Step 1 . Visit the Observer support website to download the latest firmware ( only if you are experiencing problems with your camera ) . Place the fil es on your desktop or in another folder which is easy to get to. If the files are zipped (archived), you will need to unzip them. Step 2 . Run the O ...
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Veo 802.11b - page 28
Page 28 of 69 Observer Studio PC Application Veo Observer Studio is a suite of applications designed to enhance your Observer experience. View Camera is where you ca n quickly connect to and control cameras on your local network or anywhere over the Internet. You can also capture snapshots and video to your PC and view up to four cameras at th e sa ...
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Veo 802.11b - page 29
Page 29 of 69 Add a Camera Click the Add button to add a camera to the list. The following window appears: The default settings will appear in their corresponding boxes. Modify the settings as needed for the camera you wish to connect to. C amera Label A label used to help you to remember which camera this is. (12 character maximum) URL IP address ...
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Veo 802.11b - page 30
Page 30 of 69 Group Click th e Group button to set up a camera group to easily log in. Once you define a group of up to four cameras, you can log in to the whole group with one click. 1. Select up to four cameras from the list on the left. 2. Click Select to add the cameras to the group. 3. Enter a Group Name in the text box at the top. 4. To remov ...
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Veo 802.11b - page 31
Page 31 of 69 6.3 Camera View Controls Pan and Tilt Controls : Click on any of the arrow buttons to move the camera one small step in the direction indicated by the arrow. Holding down a button for a few seconds w ill move the camera one large step. Digita l Zoom Control 2X Click to zoom in on the image center 1X Click to return to normal viewing B ...
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Veo 802.11b - page 32
Page 32 of 69 Click the speaker button to enable or disable audio streaming. Audio Controls Enabled Disabled Settings Only admin level user may access camera settings. The Settings button is not present when logged in as a non - admin user. Click the Settings button to open the settings window . Max. Frame Rate Sets the maximum frame rate that the ...
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Veo 802.11b - page 33
Page 33 of 69 Recording a Video 1. Adjust the volume using the Audio Level Sli der . 2. Click [ Record ] to record your video. Click the Stop button any time to end recording. 3. After the recording stops, the following buttons will appear on the bottom of the screen: [ Save Frame ] - Saves the current frame as a picture file. [ T rim Video ] - Tri ...
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Veo 802.11b - page 34
Page 34 of 69 6.4 Using the Gallery The Gallery is an album application you use to store and access snapshots and video clips captured with Observer cameras. It can also manage other types of media for you such as sound bites and animations. Viewing Pictures in the Gallery 1. Click the View Gallery button. The Gallery Display Panel opens up. 2. Sel ...
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Veo 802.11b - page 35
Page 35 of 69 [ Add A New Scene ] Add a new video or picture to your movie. You can either add an existing video/picture from your computer or record a new video/picture from your Veo camera for insertion. [ Add Background Music ] Add music to your movie. [ Remove Music ] Remove music from your movie. When you are done, click Continue . Note: By de ...
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Veo 802.11b - page 36
Page 36 of 69 e) To send your movie to a friend: 1) Click E - mail Movie To A Friend . 2) Type in the requested informatio n. 3) The default name given to the movie is Default.wmv. To rename the movie before sending, click on the words “Default.wmv” in the attachment text box and click [ Rename ]. 4) Click to send your movie. Note: Refer to Sec ...
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Veo 802.11b - page 37
Page 37 of 69 Autoplay [ Page Link ] - Link an object/image/page to another page. Linking to Another Page If you want to include a function on your page that allows you to click on a text/picture to link to other web pages, follow the steps below: a) Select the text or picture on the Main Screen that you want to link . b) Click on [ Page Link ]. c) ...
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Veo 802.11b - page 38
Page 38 of 69 Full Internet Name Enter sub - directory Enter default name of homepage 7. Select the background music. Click [ Set Background Music ]. 8. Choose your background music. To listen to the music before selecting, place your cursor on without clicking. You may click [ Mute ] to turn the backg round music on and off. Note: When you change ...
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Veo 802.11b - page 39
Page 39 of 69 Flip image upside down Drag to resize image Display more commands Return image to original size Applying Text, Images, Videos, and Animated Characters Adding and Editing Text a) Click [ New Text ] to add new text to the scene/page. b) Double - click on the text to edit it. A screen similar to the one below appears: Select font color T ...
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Veo 802.11b - page 40
Page 40 of 69 When you click , the following box appears: Adding Sound Effects to an Animated Character You can add a sound effect to an animated character either by inserting a .wav file from the Sound Effects folder and then click . Note: Sound Effects are only applied when the animated character is mov ing along its defined path. If you have not ...
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Veo 802.11b - page 41
Page 41 of 69 6.7 Configuring your E - mail Program to Send Fi les In order to send your files directly from the Veo Observer Studio, you must change your default mail agent, otherwise known as Messaging Application Program Interface (MAPI) . For E - mail programs that do not support MAPI (i.e. AOL, web - based E - mail pro grams), you need to atta ...
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Veo 802.11b - page 42
Page 42 of 69 3. Under "E - mail" select the e - mail provider that you normally use to send e - mail. (i.e. America Online, Hotmail, Yahoo! Mail) Note: If you do not see America Online, Hotmail, or Yahoo! Mail listed under the “E - mail” section, you’ll need to install the latest version of America Online (if using America Online [ ...
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Veo 802.11b - page 43
Page 43 of 69 Accessing Cameras Over the Internet If your home or business LAN is connected to the Internet through a high speed (broadband) Internet connection, with at least 128 kbps upload bandwidth, you can access your cameras by web browser from anywhere on the Internet. To do this you need to: 1. Know your WAN (Internet) IP address. This is t ...
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Veo 802.11b - page 44
Page 44 of 69 7.3 Port Forwarding All TCP/IP (Internet) networking uses software ports. Ports can be thought of as channels on your television. By default, all web page traffic is on channel (port) 80. By default, the Observer uses port 80 to deliver its web page to your browser and port 1600 to send video. The refore, both of these channels (ports ...
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Veo 802.11b - page 45
Page 45 of 69 You camera is now live on the Inte rnet. Browsing your camera from the Internet is the same as browsing on your LAN except that you must enter your WAN IP address (or camera domain name if you’ve set up a DDNS service) instead of the LAN IP address. 7.5 Accessing Multiple Cameras over the Internet When accessing multiple cameras ove ...
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Veo 802.11b - page 46
Page 46 of 69 The Internet uses DNS servers to lookup domain names and translate them into IP addresses. Domain names, such as www.veo.com, are just easy to remember ali ases for IP addresses. A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes ...
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Veo 802.11b - page 47
Page 47 of 69 Restoring Factory Default Settings Press and hold the Power button down for 6 seconds to reset the camera to the factory defaults. You will see “300” displayed in the IP Address LCD display to indicate that the camera has been reset. Release the Power button to reset the camera. Appendix A Note: You will need to reconfigure your c ...
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Veo 802.11b - page 48
Page 48 of 69 External Microphone If you would like to use an external microphone (not included), you can attach any standard 1/8” (3.5 mm ) microphone to the Veo Observer’s external microphone connection port located on the rear of the camera. Using an external microphone will automatically disable the camera’s built - in microphone. The use ...
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Veo 802.11b - page 49
Page 49 of 69 Network Utilities Microsoft Windows includes various network information utilities to determine various network configurations. To determine your IP address and network settings, follow the steps below, depending on your operating system. C.1 Determining your IP Address and Network Settings Windows 98/Me: 1. Click on Start - >Run a ...
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Veo 802.11b - page 50
Page 50 of 69 3) If there is a camera, or a PC or other network device online and using this address you will see: Pinging 123.123.123.123 with 32 bytes of data: Reply from 123.123.123.123: bytes=32 time<1ms TTL=128 Reply from 12 3.123.123.123: bytes=32 time<1ms TTL=128 Reply from 123.123.123.123: bytes=32 time<1ms TTL=128 Reply from 123.1 ...
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Veo 802.11b - page 51
Page 51 of 69 Router Configuration The following section describes the initial configuration of the router and port forw arding for some of the most common r outers from 3Com , Belkin, D - Link , Linksys , Microsoft, NETGEAR, Proxim, Siemens, and SMC . In order to access the Veo Observer/Wireless Observer from the Internet, you’ll need to configu ...
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Veo 802.11b - page 52
Page 52 of 69 54g Wireless DSL/Cable Gateway Router - [ F5D7230 - 4] 1) Log into your router. 2) On the main page, select Firewall on the left side of the page. 3) Under Firewall, select Virtual Servers. 4) Enter the following information on the page: Line #1: Enable: Checked in Description: VeoWeb Internet Port: 80 to 80 Type: TCP Private IP addre ...
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Veo 802.11b - page 53
Page 53 of 69 For ID #1: Service Port: 80 Server IP: Type in the camera's IP address , for example: 192.1 68.0.3 Enabled/Disabled: Enabled For ID #2: Service Port: 1600 Server IP: Type in the camera's IP address , for example: 192.168.0.3 Enabled/Disabled: Enabled 4 ) Save your settings. The Observer should now be configured to work with ...
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Veo 802.11b - page 54
Page 54 of 69 Enable: Checked in 5) Click on Apply to save the settings. The Observer should now be configured to work with your router and be accessible from the Internet. Microsoft ( http://www.microsoft.com/hardware/broadbandnetworking ) W ired Base Station - [MN - 100] Wireless Base Station - [MN - 500] 1) Log into your router. 2) Open the Base ...
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Veo 802.11b - page 55
Page 55 of 69 5) Click Apply to save the settings. The Observer should now be configured to work with your router and be acce ssible from the Internet. Proxim ( http://www.proxim.com ) ORiNOCO BG - 2000 Broadband Gateway 1) Log into your router. 2) On the router's main page, click on Setup at the top of the page. 3) On the left side of the pag ...
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Veo 802.11b - page 56
Page 56 of 69 5) Under PC (Server), select your camera or the camera's IP address from the list. If the camera is not listed, select the link titled "My PC is not listed." 6) Leave Protocol as TCP . 7) Under Internal Port No type in: 80 8) Under External Port No type in: 80 9) Click on Add to save these settings. 10) Under the first ...
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Veo 802.11b - page 57
Page 57 of 69 5) Click Apply to save the settings. The Observer should now be configured to work with your router and be accessible from the Internet. SMC7004AWBR - Barricade 4 - Port 11Mb ps Wireless Broadband Router 1) Log into your router. 2) Click on Virtual Server on the left side of the page. 3) Enter the following information on the page: Fo ...
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Veo 802.11b - page 58
Page 58 of 69 Internet Explorer Security Settings The Veo Observer web page commun icates with the camera using a combination of JavaScript and an ActiveX control. The ActiveX control must be downloaded from the camera and installed on your PC. There are four things that your Internet Explorer security settings must allow for the web pag e to work ...
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Veo 802.11b - page 59
Page 59 of 69 Motion Sensor Setup By connecting the optional motion sensor to the camera’s motion sensor jack, you can enable motion det ection alert emails with an attached image. After connecting the sensor as shown, you must configure the camera’s motion detection settings. Refer to Section 3.3 Camera Configuration of the U ser ’s G uide f ...
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Veo 802.11b - page 60
Page 60 of 69 1. Locate the motion sensor connector at the rear of the camera. The holes for inserting the sensor wires are labeled 1 through 4 from left to right. 2. Use a small screwdriver to depress and latch down the orange tabs over holes 1, 2 and 4 . 3. Insert the red wire into hole #1 until the insulation just reaches the back of the camera. ...
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Veo 802.11b - page 61
Page 61 of 69 Frequently Asked Questions, Troubleshooting, and Technical Support Problem or Question Resolution or answer What username and password do I use the first time I access the camera or after a factory def ault reset? Username = admin, password = password (all lowercase) What do I do if I can’t remember my username and password? Restore ...
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Veo 802.11b - page 62
Page 62 of 69 LAN connection to camera: 1. Check that the camera is on and that the Et hernet status LED is on or blinking. 2. Cycle the power off and then on and re - check. 3. Confirm that the IP address of the camera does not conflict with another device on the network by pinging the address with the camera powered off. The camera cannot be ping ...
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Veo 802.11b - page 63
Page 63 of 69 Performance Issues Slow frame rate Your connection to the camera does not have enough bandwidth to support a higher frame rate for the streamed image size. Try reducing the video streaming size to 16 0x120 or 320x240 and/or disabling audio. Blank screen or very slow video when audio is enabled Audio will consume 128 kbps and audio is ...
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Veo 802.11b - page 64
Page 64 of 69 Estimating Bandwidth Consumption Here is a guide to help you understand the bandwidth requirements for your camera. Bandwidth is equal to th e average frame data size in kilobits multiplied by the average frame rate in frames per second. Frame data size, or the number of bits comprising a single video frame varies a great deal from de ...
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Veo 802.11b - page 65
Page 65 of 69 Technical Specifications Veo Observer Network Camera Technical Specifications Resolution VGA (640 x 480) Type CCD Color depth 24 bit Streaming Sizes 160 x 120, 320 x 240, 640 x 480 C ompression Motion JPEG (in hardware) Frame rate 160 x 120 10 fps 320 x 240 10 fps 640 x 480 5 fps Image Sensitivity 1 lux Aperture F2.0 Construction 5 el ...
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Veo 802.11b - page 66
Page 66 of 69 Glossary Term Explanation Relates to camera how 802.11b IEEE standard for wireless networking devices. Wireless Observers are interoperable with 802.11b devices. A d - H oc Peer to peer network. Method for directly connecting devices on a wir eless network to each other without an access point. Each device must use a static IP. You ca ...
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Veo 802.11b - page 67
Page 67 of 69 SSID Service Set Identifier. A unique name shared among all devices on a wireless network. The Wireless Observer uses this setting to determine which network to conn ect to. SMTP Simple Mail Transfer Protocol. The camera sends email with this protocol. TCP/IP Transmission Control Protocol/Internet Protocol. The most common communicati ...
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Veo 802.11b - page 68
Page 68 of 69 Warranty Veo Statement of Limited Warranty Veo warrants this product to be free from defects in material and workmanship for a period of (2) years from the date of original purchase. If this product proves to be defective in material or workmanship during the warranty period, Veo will, at its sole option, repair or replace the product ...
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Veo 802.11b - page 69
Page 69 of 69 Exclusion of damage s: VEO'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. VEO SHALL NOT BE LIABLE FOR: • DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, L OSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF ...
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