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Alacritech 2000-100001 - page 1
Al a cr i te ch Serv er and Storage A ccelerator User’s Guide ...
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Alacritech 2000-100001 - page 2
Alacritech Server and Storage Accelerator Us er’s Guide i Preface Disclaimer The in formation i n this d ocum ent is sub ject to chang e withou t notice. Al acritech re serves the right to change any portion of thes e products for reasons su ch as im proving perform ance or enhanc ing function ality. Alacr itech as sumes no liabi lity arisi ng ou ...
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Alacritech 2000-100001 - page 3
ii Alacritech Server and Storage Accelerator Us er’s Guide Organizati on of This Guide This g uide is the prim ary reference and operat ion guide for the Alacritech 100 and 1000 Se ries Serv er and Storag e Accelerat ors and contains th e following sections: Chapter 1 - In troduction prov ides a general introdu ction to the 100 and 1000 Seri es S ...
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Alacritech Server and Storage Accelerator Us er’s Guide iii software com ponent and the Limited Med ia Warranty for the software m edia. ...
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Alacritech 2000-100001 - page 5
iv Alacritech Server and Storage Accelerator Us er’s Guide Table of Contents 1 Introduction 1-1 1.1 About th is Guide 1-1 1.2 Desc ription 1-1 2 Soft ware Ins talla tion fo r Wind ows N T 2-1 2.1 Sof tware Installat ion Over view 2-1 2.2 Soft ware Inst all atio n 2-1 2.3 Uninst alling the Server an d Storage Ac celerator 2-7 3 Operations and Mana ...
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Alacritech 2000-100001 - page 6
Alacritech Server and Storage Accelerator Us er’s Guide v 7.3 Perf ormance Mon itoring 7-5 7.4 Adapter Team ing 7-6 8 Troubleshooting and Support 8-1 8.1 Alacr itech Autom ated Cust omer Support 8-1 8.2 READM E Files on CD-ROM 8-1 8.3 T roubleshootin g Overview 8-1 8.4 Instal lation Pro blems 8-2 8.5 Event Log Er rors 8-3 8.6 Connec tivity Prob l ...
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Alacritech 2000-100001 - page 7
Alacritech Server and Storage A ccelerator User’s Guide 1- 1 1 Introduction 1.1 Abo ut this Guid e This guide describes how t o install software and ope rate the Alacritech 100 and 1000 Se ries Serv er and Storag e Accelerat ors on a Windows NT 4.0 (Service Pack 4 and above) o r Windows 2000 system . 1.1.1 Naming conventions The g eneral term 100 ...
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Alacritech 2000-100001 - page 8
1-2 Alacritech Server and Storag e Accelerator User’s Guide and Storag e Accelera tors opera te with Windows N T 4.0 (Serv ice Pack 4 and abov e) and Windows 2000 o perating system s. SL IC Tec hnol ogy increas es server pe rform ance and effic iency. TCP/IP Proto col pro cessing is offloaded on to the Serv er and Storage Acc elerator, f reei ...
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Alacritech 2000-100001 - page 9
Alacritech Server and Storage A ccelerator User’s Guide 2-1 2 Sof tware Insta ll ation for Windo w s NT 2. 1 Sof tw are I nst all atio n Over view This chap ter cov ers the ins tallation o f the so ftware req uired fo r a 100 or 1000 Seri es Server a nd Storage Acce lerator. There are different procedures for dif ferent ty pes of insta llations, ...
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Alacritech 2000-100001 - page 10
2-2 Alacritech Server and Storag e Accelerator User’s Guide 2.2.1 Installation of the 100 or 1000 Series Serv er and Storage Accelerator into an Existing Windows NT System with Networking Services Already Established If the Wind ows NT se rver com puter has a lready been set up for networking se rvices, follow thi s procedure. 1. Insert the Alacr ...
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Alacritech 2000-100001 - page 11
Alacritech Server and Storage A ccelerator User’s Guide 2-3 Note: If y ou wish to place multiple adapters into a team for load balancing, y ou may configure the tea m now. Refer to Chapter 6 for the configuration procedure. 9. In the Netw ork dialog box, select the Pr otoc ols tab an d verify that Alacritech SLI C TCP/IP Offlo ad is added. This p ...
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Alacritech 2000-100001 - page 12
2-4 Alacritech Server and Storag e Accelerator User’s Guide If you attem pt to add a 100 or 1000 Ser ies Server and Storage Accelera tor on a sy stem that doe s not curren tly hav e networking installed, the sy stem will ask you if y ou wish to install netw orking. Installi ng the 100 and 10 00 Series d rivers whi le perform ing a networking in s ...
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Alacritech 2000-100001 - page 13
Alacritech Server and Storage A ccelerator User’s Guide 2-5 11. When Windows NT Setup specif ies that it "needs to copy som e Windows NT fi les", replac e the Alacri tech Driver Installat ion CD with the Windows NT installa tion CD, speci fy the driv e letter co rresponding to your CD- ROM and click th e Continue button. 12. A Setup Mes ...
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Alacritech 2000-100001 - page 14
2-6 Alacritech Server and Storag e Accelerator User’s Guide 2. When prom pted to searc h for a netw ork adapter, click the Selec t fr om li st button . 3. On the subsequen t screen, c lick the H ave Disk butto n. 4. In the Insert Disk dialog box, enter D : (or the appropriat e drive), r emov e the Windows N T installatio n CD from y our computer ...
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Alacritech Server and Storage A ccelerator User’s Guide 2-7 2.2.4 Updating the 100 and 1000 Series D rivers on W i ndows NT Systems The 100 and 1000 Series driv er set can be u pdated on Windows NT system s using the fol lowing procedure: 1. Open the Control Panel and double-click the Network icon. 2. In the Netw ork dialog box, select the Adapte ...
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Alacritech 2000-100001 - page 16
2-8 Alacritech Server and Storag e Accelerator User’s Guide button. I n the Warning dialog box, click th e Yes button to confirm . Repeat for all rem aining 100 or 100 0 Series entries fo r that adapter. 4. Shut down the com puter, a nd unplug the power c able. Failure to d o so may endanger y ou, and may damage the adap ter or com puter. Note: A ...
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Alacritech 2000-100001 - page 17
Alacritech Server and Storage A ccelerator User’s Guide 3-1 3 Operations and Management for Windows NT 3.1 Overv iew of Performance Monitoring Perform ance data for the 100 and 100 0 Series Se rver and Sto rage Accelera tor can be seen by running Perform ance Monitor, w hich is located in the Adminis trative Tools fo lder on your Windows NT syste ...
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Alacritech 2000-100001 - page 18
3-2 Alacritech Server and Storag e Accelerator User’s Guide 1. Run the perform ance Mon itor applica tion from the Start Menu, locate d under P rogram s in the Administra tive Tools folder. 2. Under the Ed it menu, sele ct Add To Chart . ...
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Alacritech 2000-100001 - page 19
Alacritech Server and Storage A ccelerator User’s Guide 3-3 3. In the Object field , sele ct Processor and in the Counter field, sel ect % Pr ocess or Time and click the Add bu tton. Next, in the Object field , sel ect Server and in the Co unter field, sel ect Bytes Total/sec and click the Add button. These ob jects indicate how much CPU tim e is ...
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Alacritech 2000-100001 - page 20
3-4 Alacritech Server and Storag e Accelerator User’s Guide field, sel ect SlowBytes Total/se c and c lick the Add button. FastBytes represents da ta m oving through the 100 or 1000 Series Serv er and Storag e Accel erator’s on- card TCP/ IP protocol st ack (FastPa th) and SlowBytes represents da ta moving through the host p rotocol s tack, as ...
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Alacritech 2000-100001 - page 21
Alacritech Server and Storage A ccelerator User’s Guide 3-5 Note that whi le the total am ount of da ta is stil l 41 MB/sec (green line), the same serve r's CPU is now at a round 10% (red line ). Also, th e data is almost en tirely Fa stPath ( blue line). The percentag e of FastPa th data on a h ealthy net work should be abov e 90%. This ind ...
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Alacritech 2000-100001 - page 22
3-6 Alacritech Server and Storag e Accelerator User’s Guide As soon as the Al acritech 100 or 10 00 Series Se rver and Stor age Accelera tor finds a probl em w ith a connection such as a dropped frame, the connection is "fl ushed" to th e host, an d is put und er the control of the host protoco l stack, SlowPath, until the p roblem can ...
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Alacritech 2000-100001 - page 23
Alacritech Server and Storage A ccelerator User’s Guide 3-7 Object Explanation FastPath connections Number of TCP /IP connect ions in FastP ath mode (m aximum 4096 for each 1000x1 Server and Storage Acce lerator, 2048 for each 100x1 Serv er and Sto rage Accele rator and 512 for eac h 100x2 or 100x4 Se rver and Storag e Accelera tor). Flushes/sec ...
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Alacritech 2000-100001 - page 24
3-8 Alacritech Server and Storag e Accelerator User’s Guide Note: Running Diagnostics will disrupt all port s of the 100 or 1000 Series Ser ver and Storage A ccel erator. 6. Click the Run button. The adapter w ill then run t hrough self- test of the I PP and the sele cted port o f the adap ter. A properly fun ctioning board should disp lay the fo ...
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Alacritech 2000-100001 - page 25
Alacritech Server and Storage A ccelerator User’s Guide 3-9 3.3 Disablin g IPX /SP X and NetBE UI Note: To ensure optimal perf ormance benefit of the 100 and 1000 Series Serv er and Storage Accelerator, make sure that y our clients are connected to the server using TCP/IP in stead of other protocols such as NetBEUI or IPX/SPX. Windows 9x systems ...
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3-10 Alacritech Server and Storag e Accelerator User’s Guide ...
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Alacritech Server and Storag e Accelerator User’s Guide 3-11 4. Right- click the I PX/SPX protocol an d select Disable . Alterna tively , select t he IPX/SPX prot o col and click the Disable bu tton. ...
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Alacritech 2000-100001 - page 28
3-12 Alacritech Server and Storag e Accelerator User’s Guide 5. Do the sam e for all “NetBEUI ”, “NetBI OS”, “I PX”, and “SPX” protocols. 6. Click OK and restart th e com puter when prom pted. It is recom mended that y ou disa ble these p rotocols an d not rem ove them. I f you wish to rem ove them, g o to the Protoco ls tab in th ...
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Alacritech 2000-100001 - page 29
Alacritech Server and Storag e Accelerator User’s Guide 3-13 3.4 Disabling SLIC TCP/IP Offload on Select Interfaces In certain environm ents, such as n etworks with routing loops, it m ay be necessary to disable the SLI C TCP/IP Offload featu re on the 100 or 1000 Ser ies inte rfaces in your system . To dete rmine if this is require d on any of y ...
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Alacritech 2000-100001 - page 31
Alacritech Server and Storage A ccelerator User’s Guide 4-1 4 Sof tware Inst allat ion for Windo w s 2000 4. 1 Sof tw are I nst all atio n Over view This chap ter cov ers the ins tallation o f the so ftware req uired fo r a 100 or 1000 Seri es Server a nd Storage Acce lerator wit h Windows 2000. There are differen t procedures for diffe rent type ...
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Alacritech 2000-100001 - page 32
4-2 Alacritech Server and Storag e Accelerator User’s Guide 4.2 S oftware Installa tion This sec tion covers the procedur es for install ing the softwa re require d for the 100 and 1000 Ser ies Server and Storag e Accelera tors. Follow the appropr iate proc edure for y our type of installa tion. Note: Running the A lacritech Setup program is the ...
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Alacritech 2000-100001 - page 33
Alacritech Server and Storage A ccelerator User’s Guide 4-3 2. Click the Readme butto n if y ou wish to read th e updated produc t inform ation. Othe rwise, check the Po rt Aggregation D river box in the Alacri tech 100 and 1000 Series Se rver and S torage A ccelerator S etup window, and then c lick th e Continue button. 3. In the Reins tall Driv ...
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Alacritech 2000-100001 - page 34
4-4 Alacritech Server and Storag e Accelerator User’s Guide 5. At this po int a team ing config uration window w ill appear. I f you wish to config ure team ing now, consult Chapter 6 ; otherw ise, selec t Cancel in the team ing window. 6. When insta llation com plete s, you will be a sked to restart y our system . If you wish to as sign I P addr ...
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Alacritech 2000-100001 - page 35
Alacritech Server and Storage A ccelerator User’s Guide 4-5 will appe ar each t ime the 100 and 10 00 Serie s driver is insta lled for an adapter po rt. Be su re to click the Yes button each ti me. 4. Click the Readme butto n if y ou wish to read th e updated produc t inform ation. Othe rwise, click Exit to end Setup. 4.3 Uninstalling the Server ...
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Alacritech 2000-100001 - page 36
4-6 Alacritech Server and Storag e Accelerator User’s Guide 5. Confirm the remov al of the dev ice by selec ting the “Yes, I want to un install this dev ice” item and click the Next button. 6. Click the Finis h button t o close the Add/Remove Ha rdware Wizar d progra m. 7. IMPORTANT! - Follow steps 1 throug h 6, rem oving each Alacrit ech 100 ...
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Alacritech 2000-100001 - page 37
Alacritech Server and Storage A ccelerator User’s Guide 5-1 5 Operations and Management for Windows 2000 5.1 Overv iew of Performance Monitoring Perform ance data for the 100 or 100 0 Series Se rver and Stor age Accelera tor can be seen by running Perform ance Monitor, w hich is located in the Adminis trative Tools fo lder on your Windows 2000 sy ...
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Alacritech 2000-100001 - page 38
5-2 Alacritech Server and Storag e Accelerator User’s Guide Run the Perform ance Moni tor applicat ion from the Start Menu, located unde r Setting in the Contro l Panel fo lder in the Administr ative Tools ob ject. 1. Select the + button to add objects to the chart. 2. In the Performance Object f ield, select Processor and in the Counter field, s ...
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Alacritech 2000-100001 - page 39
Alacritech Server and Storage A ccelerator User’s Guide 5-3 In this exam ple, the av erage C PU usage is over 90% ( red line) a nd approxim ately 41 MB/sec of data is being handled by the Serv er process (green lin e). 3. With the 100 or 1000 Seri es Server and Storage Acc elerator installed, add Alacri tech in formation to the char t. In the Obj ...
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Alacritech 2000-100001 - page 40
5-4 Alacritech Server and Storag e Accelerator User’s Guide 4. After th e SLIC additi ons, your disp lay should lo ok simila r to this : ...
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Alacritech 2000-100001 - page 41
Alacritech Server and Storage A ccelerator User’s Guide 5-5 Note that whi le the total am ount of da ta is stil l 41 MB/sec (green line), the same serve r's CPU is now at a round 10% (red line ). Also, th e data is almost en tirely Fa stPath ( blue line). The percentag e of FastPa th data on a h ealthy net work should be abov e 90%. This ind ...
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Alacritech 2000-100001 - page 42
5-6 Alacritech Server and Storag e Accelerator User’s Guide As soon as the Al acritech 100 or 10 00 Series Se rver and Stor age Accelera tor finds a probl em w ith a connection such as a dropped frame, the connection is "fl ushed" to th e host, an d is put und er the control of the host protoco l stack, SlowPath, until the p roblem can ...
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Alacritech 2000-100001 - page 43
Alacritech Server and Storage A ccelerator User’s Guide 5-7 Object Explanation FastPath connections Number of TCP /IP connect ions in FastP ath mode (m aximum 4096 for each 1000x1 Server and Storage Acce lerator, 2048 for each 100x1 Serv er and Sto rage Accele rator and 512 for eac h 100x2 or 100x4 Se rver and Storag e Accelera tor). Flushes/sec ...
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Alacritech 2000-100001 - page 44
5-8 Alacritech Server and Storag e Accelerator User’s Guide Note: Running Diagnostics will disrupt all port s of the 100 or 1000 Series Ser ver and Storage A ccel erator. 3. Click the Run button. The adapter w ill then run t hrough self- test of the I PP and the sele cted port o f the adap ter. A properly fun ctioning board should displ ay the fo ...
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Alacritech 2000-100001 - page 45
Alacritech Server and Storage A ccelerator User’s Guide 5-9 4. Close the slicuser utility by clicking the OK button. 5.3 Disabling SLIC TCP/IP Offload on Select Interfaces In certain environm ents, such as n etworks with routing loops, it m ay be necessary to disable the SLI C TCP/IP Offload featu re on the 100 and 1000 Ser ies inte rfaces i n yo ...
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Alacritech 2000-100001 - page 46
5-10 Alacritech Server and Storag e Accelerator User’s Guide 1. From the Start menu, open the Network & Dial- up Connections fold er located under the Settings menu. 2. Double-click the LAN connect ion of the interface y ou wish to disable TCP offload. 3. Click the Prop ert ies button. Uncheck the box labe led Alacritech TCP Fast-path driver. ...
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Alacritech 2000-100001 - page 47
Alacritech Server and Storage A ccelerator User’s Guide 6-1 6 Configuri ng T eaming and Failover 6.1 Overview of Teaming and Failov er Team ing, trunking , link ag gregation, po rt agg regation, load balancing , call i t what you w ill. Thoug h these te rms are no t synonym ous, from Alacri tech’s perspec tive they mean the s ame thing – g at ...
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Alacritech 2000-100001 - page 48
6-2 Alacritech Server and Storag e Accelerator User’s Guide IP address. Fo r example, all of the four ports of an Alacri tech 100x4 Serv er and Storag e Accelerato r can be config ured to form an EtherChannel wi th four co mpatibly configured po rts on the switch. The switch d istributes frames ac ross the po rts in an Et herChannel according to ...
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Alacritech 2000-100001 - page 49
Alacritech Server and Storage A ccelerator User’s Guide 6-3 network cab les, the co nnection will not be term inated, it will sim ply be re-estab lished on a different po rt. ...
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Alacritech 2000-100001 - page 50
6-4 Alacritech Server and Storag e Accelerator User’s Guide Note: Alacrit ech’s T eaming implementation does not support the optional Port A ggregation Protocol (PAgP) feature of some FEC s w itches, nor the 802.3AD LACP protocol. PA gP/L A CP facilitat es the automatic creation of link aggregation groups by exchanging packets bet w een channe ...
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Alacritech 2000-100001 - page 51
Alacritech Server and Storage A ccelerator User’s Guide 6-5 Note: To use TCP offload w ith Send-on ly Load Balancing, all adapters on the team must be on the same physical card. Other w ise, T CP offl oad will be disabled because inbound and outbound traffi c use different interfaces. This is necessa ry since both the transmit and r eceive path m ...
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Alacritech 2000-100001 - page 52
6-6 Alacritech Server and Storag e Accelerator User’s Guide connectivi ty, as long as you hav e only one physical connection to th e host. 3. Set up the te am on the ho sts accord ing to the in structio ns below, as approp riate fo r Windows NT 4.0 o r Windows 2000. 4. Connect th e remain ing Etherne t cables t o the approp riate switch and hos t ...
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Alacritech 2000-100001 - page 53
Alacritech Server and Storage A ccelerator User’s Guide 6-7 interface s are in th e team , each team w ill only use a single I P address. 6. Click OK to exit TCP/IP Properties. Clo se the Network Control P anel and restart y our computer. ...
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Alacritech 2000-100001 - page 54
6-8 Alacritech Server and Storag e Accelerator User’s Guide Note: A team can have up to four member interfaces, and these interfaces may be on up to four cards. Note: To use TCP offload w ith Send-on ly Load Balancing, all adapters on the team must be on the same physical card. Other w ise, T CP offl oad will be disabled because inbound and outbo ...
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Alacritech 2000-100001 - page 55
Alacritech Server and Storage A ccelerator User’s Guide 6-9 • Ensure th at all ports in a ch annel have th e same configurat ion on both end s of the ch annel. • Alacritech ’s Fast E therChannel im plem entation does n ot support PAgP . Switch ports shoul d be config ured in th e on mode. 6.3.3 Removing Load Balancing 1. Open the Co ...
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Alacritech 2000-100001 - page 56
6-10 Alacritech Server and Storag e Accelerator User’s Guide 6.4 Windows 2000 T eaming Configuration 6.4.1 Configur in g Load Balancing If t he Alacritech Acc elerator Tea m Configurator Properties window is not alre ady open, open it as fol lows: Open the Netwo rk Properti es window. Right se lect a c onnection associated w ith an Alacrit ech 10 ...
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Alacritech 2000-100001 - page 57
Alacritech Server and Storag e Accelerator User’s Guide 6-11 Once the t eam is cr eated, you m ust specify the ty pe of team ing or failov er the team will u se. The d efault is Cisco Fast/G igabit EtherChannel or 802.3AD . Select a ty pe of team and click the OK button. ...
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Alacritech 2000-100001 - page 58
6-12 Alacritech Server and Storag e Accelerator User’s Guide If y ou select Cisco Fast/Gigabit E therChannel or 802.3AD , you must hav e a switch th at supports one of these pro tocols. I f you do, click the Ye s button. Othe rwise, click the No button and select ano ther m ethod. A new Virtual M iniport Adapte r for the team will appe ar in the ...
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Alacritech 2000-100001 - page 59
Alacritech Server and Storag e Accelerator User’s Guide 6-13 When insta llation com plete s, you will be asked to restart y our system . If you wish to as sign an I P address to the new teamed interface bef ore rebooting , select No . Otherwise, Clic k the Yes button to re boot and act ivate Alacri tech SLI C TCP/IP Offload. Note: A team can have ...
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Alacritech 2000-100001 - page 60
6-14 Alacritech Server and Storag e Accelerator User’s Guide 6.4.2 EtherChannel Configur at ion Guidelines and Restrictions • If you disab le a port i n a team , it is tr eated as a link fai lure and its tra ffic is tr ansferred to one or m ore of the r emaining ports in th e team . • Configure all ports in a team to operate a t the sam e spe ...
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Alacritech 2000-100001 - page 61
Alacritech Server and Storag e Accelerator User’s Guide 6-15 3. Check the Alacr itech SLIC Team Config urator box, se lect the entry , and click th e Prop erties button. ...
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Alacritech 2000-100001 - page 62
6-16 Alacritech Server and Storag e Accelerator User’s Guide 4. Select the entry or en tries y ou wish to rem ove from the team, and c lick th e Drop Member but ton. Conversely , you may selec t the entr ies you w ish to add to the team and click the Add Member bu tton. Click the OK button when y ou are done. Note: When a team is established, tea ...
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Alacritech 2000-100001 - page 63
Alacritech Server and Storag e Accelerator User’s Guide 6-17 5. If you w ish to remov e a team , select the ent ry for the team, and click the Dissolve Tea m button. Rem oving the next to the last m em ber of the team with the Drop Membe r button has the sam e effect. ...
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Alacritech 2000-100001 - page 64
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Alacritech 2000-100001 - page 65
Alacritech Server and Storage A ccelerator User’s Guide 7-1 7 Alacritech A ccelerator Inst a llation in Windows Po w ered NA S Appliance 7.1 Insta llation Ove rvie w This c hapter add ress issue s spec ific to the i nstalla tion o f a 100 or 1000 Series Se rver and S torage A ccelerator in a Windows- powered NAS Appliance. The procedures outlined ...
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Alacritech 2000-100001 - page 66
7-2 Alacritech Server and Storag e Accelerator User’s Guide 7.2 A dapter and Dri v er Installation This sec tion covers the procedur es for ins talling 100 a nd 1000 Series Accel erators. Fo llow the appropri ate procedu re for y our type of instal lation. Note: Running the Alacritech Setup progra m is the only way to correctly install Alacritech ...
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Alacritech 2000-100001 - page 67
Alacritech Server and Storage A ccelerator User’s Guide 7-3 mouse to enab le the ins talla tion of the A lacritec h driver s on the NAS appliance. 1. If this sy stem has be en previous ly config ured, mak e backups prior to comm encing these a ctivities. 2. If this i s a new system insta llation, perf orm ini tial configurat ion activit ies, foll ...
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Alacritech 2000-100001 - page 68
7-4 Alacritech Server and Storag e Accelerator User’s Guide 10. Power up sy stem and follo w standard procedures to configure t he interf ace. ...
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Alacritech 2000-100001 - page 69
Alacritech Server and Storage A ccelerator User’s Guide 7-5 7.3 Performan ce Monitoring The perfo rmance of an Alacritec h accelerato r can be m onitored using the W indows 2000 perfo rmance m onitoring too l, perfm on. Because th e NAS app liance does no t ty pically hav e its own disp lay, it is n ecessary to access pe rfmon on the N AS applian ...
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Alacritech 2000-100001 - page 70
7-6 Alacritech Server and Storag e Accelerator User’s Guide 7.4 A dapter Teaming Alacritech accelera tor ports can be team ed togethe r to provide fault tolerance a nd ease of adm inistra tion when m ultiple port s or adapter s are insta lled in NA S applia nces. The Al acritech teaming utility is accessed by opening up a terminal se rvice s sess ...
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Alacritech 2000-100001 - page 71
Alacritech Server and Storage A ccelerator User’s Guide 8-1 8 T roubleshooti ng and Support 8.1 A lacri tech A utomated Cust omer Support You can reach Alacritech’s autom ated support serv ice 24 hours a day, ev ery day. The service cont ains the m ost up- to-date inform ation about Ala critec h products. You c an access the most current driv e ...
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Alacritech 2000-100001 - page 72
8-2 Alacritech Server and Storag e Accelerator User’s Guide ■ Miscellan eous I ssues About SLI C Technology 8.4 Insta llation Prob lems This sec tion covers errors a nd problems sur rounding in stallat ion only. For o ther problem s, pleas e see the o ther sections in this chapter. Problem Solut ion Error m essag e: "Setu p cannot find OEM ...
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Alacritech 2000-100001 - page 73
Alacritech Server and Storage A ccelerator User’s Guide 8-3 8.5 Event Log Errors This s ection cov ers entri es written to the Event Log. Y ou can view the Event L og from the Event Viewer located in the Adm inistrativ e Tools fold er on the Star t Menu, loca ted under Prog rams. Problem Solut ion Event Log reports "SLIC<x> H as determ ...
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Alacritech 2000-100001 - page 74
8-4 Alacritech Server and Storag e Accelerator User’s Guide Note: If a peripheral card with a PCI bridge chip was installed on your sy stem, the bus numbering may have been changed and the system will not be able to locate y our 100 or 1000 Series Serv er and Storage Accelerator. In this case, uninstall the 100 or 1000 Series Serv er and Storage ...
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Alacritech 2000-100001 - page 75
Alacritech Server and Storage A ccelerator User’s Guide 8-5 Problem Solut ion correspond to the por t mark ed "A" on the card. (SLI C1 correspon ds to port A, SLIC2 to port B, e tc.) Check the LED indicators on the adapter. Each p ort has LEDs fo r link/link speed and ac tivity. These lights h elp ind icate if th ere is a problem wi ...
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Alacritech 2000-100001 - page 76
8-6 Alacritech Server and Storag e Accelerator User’s Guide Problem Solut ion routing loop by following the instruct ions specified in "Disabling SLIC TCP/IP Offload on Select I nterfaces " in Chapte r 3 for Win dows NT or chap ter 5 for Windows 2000. ...
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Alacritech 2000-100001 - page 77
Alacritech Server and Storage A ccelerator User’s Guide 8-7 8.6.1 Alacritech 1000x1 Server and Storage Accelerator LED Function Indicators LED Indication Meaning Off The 1000 Ser ies Accelerato r is not sending or re ceiving network data. ACT Flashing or On The 1000 Ser ies Accelerato r is sending or re ceiving network data. Off Either the 1000 S ...
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Alacritech 2000-100001 - page 78
8-8 Alacritech Server and Storag e Accelerator User’s Guide 8.6.2 Alacritech 1000x1F Server and Storage Accelerator LED Function Indicators LED Indication Meaning Off The 1000 Ser ies Accelerato r is not sending or re ceiving network data. ACT Flashing or On The 1000 Ser ies Accelerato r is sending or re ceiving network data. Off Either the 1000 ...
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Alacritech 2000-100001 - page 79
Alacritech Server and Storage A ccelerator User’s Guide 8-9 8.6.3 Alacritech 100x2 and 100x4 Server and Stora ge Accelerator LED Function Indicators LED Indication Meaning Off Eith er the 100 Se ries Ac celera tor or the switch (or bo th) is no t receiv ing power, o r the cable connection be tween them is faulty . Green The 100 Seri es Accelerato ...
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Alacritech 2000-100001 - page 80
8-10 Alacritech Server and Storag e Accelerator User’s Guide 8.6.4 Alacritech 100x1 Server and Storage Accelerator LED Function Indicators LED Indication Meaning Off Eith er the 100 Se ries Ac celera tor or the switch (or bo th) is no t receiv ing power, o r the cable connection be tween them is faulty . LNK On The 100 Series Ac celerato r and th ...
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Alacritech 2000-100001 - page 81
Alacritech Server and Storag e Accelerator User’s Guide 8-11 If you suspect perform ance degradation, fo llow the steps in Chapter 3 – “Using the Pe rform ance Monito r Application” for Window s NT or Chapte r 5 for Wind ows 2000 to che ck your serv er’s perf ormance. A low Fas tPath data rate wi ll result in lowe r perform ance and is us ...
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Alacritech 2000-100001 - page 82
8-12 Alacritech Server and Storag e Accelerator User’s Guide for Win dows NT or Chap ter 5 for Windows 2000 to verify the perform ance of your se rver. Alacrit ech Acceler ator does not a ccelerat e NFS tra ffic with Windows powe red NAS. By default, M icrosoft S ervices f or Unix run NFS over UDP. To enab le NFS over TCP to take full advanta ...
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Alacritech 2000-100001 - page 83
Alacritech Server and Storag e Accelerator User’s Guide 8-13 externa l monitoring sniff er, or Disable SLI C TCP/IP Offlo ad on the inter face that y ou inten d to monitor by following the instruct ions specified in "Disabling SLIC TCP/IP Offload on Select I nterfaces " in Chapte r 3 for Win dows NT or Chap ter 5 for Windows 2000. ...
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Alacritech 2000-100001 - page 84
8-14 Alacritech Server and Storag e Accelerator User’s Guide Problem Solut ion With Windows 2000, IPSEC does not work through a 1 00 or 1000 Series A ccelera tor. In order to u se IPSEC with a 100 or 1000 Series Se rver and Sto rage Accelera tor, you m ust disable SLI C TCP/IP Offload on the interfa ce through which y ou wish to esta blish yo ...
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Alacritech 2000-100001 - page 85
Alacritech Server and Storag e Accelerator User’s Guide 8-15 Select I nterface s" in Chapt er 3 for Windows NT or Ch apter 5 for Windows 2000. Port agg regation or failover s oftware does not work th rough a 100 or 1000 Seri es Accelera tor. Port Agg regation software needs to b e aware of the session lay er interfa ce provided by the SL ...
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Alacritech 2000-100001 - page 86
8-16 Alacritech Server and Storag e Accelerator User’s Guide "Disabling SLIC TCP/IP Offload o n Select I nterface s" in Chapt er 5 for Windows 2000. Point- to-Point Tunneling Protocol (PPTP) does no t work through a 1 00 or 1000 Series A ccelera tor. PPTP connections cannot be establishe d through a SLI C TCP/IP Offload- enabled in ...
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Alacritech 2000-100001 - page 87
Alacritech Server and Storage Accelerator Us er’s Guide A-1 Appendix A Network Soft w are License Agreement and Warranty PLEASE REVIEW THE LICENS E AGREEMENT BELOW. BY OPENING THIS SOFT WARE OR PACKAGE OR OTHERWISE DOWNLOADING OR COP YING THIS SOFTWARE, YOU ARE AGREEING TO BE B OUND BY T HE TERMS OF T HIS AGREEMENT. DO NOT USE T H IS SOFTWARE UNT ...
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Alacritech 2000-100001 - page 88
A-2 A lacritech Server and Storage Accelerator User’s Guide copies of th e Software and accom panying documentation. Transf er of the Software terminates your right to use the Software. OWNERSHIP AND COP YRIGHT OF SOFT WARE: Title to the Software and all copies thereof remain with Alacritech or its suppliers. T he Softw are is copy righted and is ...
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Alacritech 2000-100001 - page 89
Alacritech Server and Storage Accelerator Us er’s Guide A-3 TO, PROCUREMENT OF S UBSTITUTE GOODS OR SERVICES ; LOSS OF USE, DATA, OR PROFIT S; OR BUSINESS INTERRUPT ION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONT RACT, STRICT LIA BILITY, OR TORT (INCLUDING NEGLIGENCE OR OT HERWISE) ARISING IN ANY WAY OUT OF T HE US E OF THIS S ...
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Alacritech 2000-100001 - page 90
A-4 A lacritech Server and Storage Accelerator User’s Guide AUDIT: Alacritech rese rves the right to have audits conducted to verify your compliance with this Agree m ent. TERMINATION OF T HIS LICENSE: Alacritech may terminate this license at any time if you are in breach of any of its terms and conditions. Upon termination, you will im m ediatel ...
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