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® REFERENCE GUIDE 8512066.book Page a Tuesday, January 16, 2007 11:02 AM ...
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8512066.book Page b Tuesday, January 16, 20 07 11:02 AM ...
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i Chapter 1: A bout This Referenc e . . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing the onlin e User Guide . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . ...
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Contents ii RAID for performance . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 RAID for security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 RAID for both: performance and security . . . . . . . . . . . 31 Preparing your computer for RAID . . . . . . . . . . . . . . . . 33 Configuring RAID . . . . . . . . . . . . . . ...
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www.gatewa y.com iii Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Cleaning optical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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Contents iv Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . ...
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CHAPTER 1 1 About This Ref erence • About this guide • Accessing th e onli ne Use r Guid e • Gateway contact information • Microsoft Certificate of Authenticity • For more inform ati on 8512066.book Page 1 Tuesday, January 16, 20 07 11:02 AM ...
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CHAPTER 1 : About This Reference 2 About this guide This guide includes information and maintenance instructions that are specific to your mode l of Gateway computer . Some illustrations in this guide may look d ifferent than your computer because hardwar e options and port location s may vary . For all other computer information, see your online U ...
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www.gatewa y.com 3 Gateway contact inf ormation The label on the sid e of your computer c ase contains information that identifie s your computer mo del and serial number . Gatew ay Customer Care will need this information if you call for assistanc e. Micr osoft Ce rtificate of Authen ticity The Microsoft Cer tificate of Authentic ity label found o ...
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CHAPTER 1 : About This Reference 4 8512066.book Page 4 Tuesday, January 16, 20 07 11:02 AM ...
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CHAPTER 2 5 Checking Out Y our Computer • Fro nt • Back 8512066.book Page 5 Tuesday, January 16, 20 07 11:02 AM ...
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CHAPTER 2 : Checking Ou t Your Computer 6 Fro n t Important Y our computer h ardware options and port locations m ay vary from this illust ration . Me mo r y ca rd re ad e r (option al) DVD/CD drive Headphon e jack Power button DVD/CD drive (opt io na l) Diskette driv e (optional) USB p or t (option al) Micro phone ja ck IE EE 13 9 4 por ts ( opt i ...
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www.gatewa y.com 7 Component Icon Descr iption DVD/C D drive Use t his driv e to l isten to audio CDs, install games and pr ograms, w atch DVDs , and stor e large fi les on to rec orda ble di scs ( depe ndin g on dr ive ty pe). Th is drive may b e a CD, reco rdabl e CD, DV D, or rec ordab le D VD dr ive. T o ident ify your d rive ty pe and for m or ...
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CHAPTER 2 : Checking Ou t Your Computer 8 Back Important Y our c omp uter’ s hard ware op tio ns an d po rt loc atio ns ma y va ry fro m th is illust ration . Component Icon Descri ptio n Power con nector Plug the po wer cord int o th is co nnector . Cover relea se lever Lift th is lev er to ope n the co mputer co ver Case co ver thum bscre w Rem ...
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www.gatewa y.com 9 Rear speaker jack (black plug) Plu g your rear rig ht and lef t spe aker s into this jack. F or more i nformatio n, see “Configur ing the audio jac ks” “Configuring the audio j acks” on page 28 . Ethe rnet (netwo rk) jack Plug a n Ethe rnet ne twork cable o r a dev ice (such as a DSL or cable mod em for a broadban d Inter ...
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CHAPTER 2 : Checking Ou t Your Computer 10 Audio i nput ( Line in) jack (blue plug) -OR- Side spea ker jack If th e ba ck o f y ou r c om p ut er h as fi v e au d i o j a c k s , t h i s ja c k i s u se r c o n f i g u r a b l e f o r o n e o f the followin g: Stereo in: Plug an ext ernal audio input source (such as a ste reo) into this j ack so yo ...
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www.gatewa y.com 11 Digit al coaxia l audio port (some models) -OR- Video port Plug a si ngle digi tal coaxia l audio co nnect or into this jac k for digi tal audi o. Provides digi tal audio output fr om a CD or DVD (optional). Plug a monitor int o this port (option al). Ser ial port Plu g a se rial devi ce into t his p ort. For m ore informatio n, ...
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CHAPTER 2 : Checking Ou t Your Computer 12 8512066.book Page 12 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 3 13 Setting Up and Getting Started • Workin g safely and comf ortably • Pre paring power connections • Connecting to a br oadband modem or networ k • Connecting a dial-up modem • Starting your computer • T urning off your c omputer • Restarti ng (rebooti ng) your comput er • Using the keyboard • Using the mouse • Adjust ...
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CHAPTER 3 : Setting Up and Getting Started 14 W orking saf ely and comfortably Before using your comp uter , follow these gener al guideline s for setting up a safe and comfortable work ar ea and avoiding discomfort and strain: • Keep hands and arms parallel to the floor . • Adjust the screen so it is perpe ndicular to your line of sight, and t ...
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www.gatewa y.com 15 Reducin g eye strain Sunlight or brig ht indoor light ing should not reflect on the monitor screen or shi ne directly into your ey es. • Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing sh ades or curtains on windows, and by ins ta ...
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CHAPTER 3 : Setting Up and Getting Started 16 Sitting at your computer • Avoid bending, arching, or angling your w rists. Mak e sure that they are in a relaxed position when y ou type. • Do not slouch forward or lean far back . Sit with your back straight so your knees , hips, and elbows form rig ht ang les wh en you wo rk. • T ake breaks to ...
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www.gatewa y.com 17 Checking t he voltage selection The power supply , a compo nent built into y our computer , provides powe r to the system b oard, add-in cards, and peripher al devices. The power suppl y’s voltage select ion for your location is t ypically set at the factory , b ut you can change it to match the elec trical servic e available ...
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CHAPTER 3 : Setting Up and Getting Started 18 Connecting a dial-up modem Y our computer may have a 56K modem that you can use with a standard telephone line to connect t o the internet or fax documents. T o connect the modem: 1 Insert on e end of the mode m cable into t he modem jack on t he mod em at t he ba ck of your co mput er . 2 Insert the ot ...
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www.gatewa y.com 19 5 T o open your computer’s main menu, cl ick ( Start ). From that menu, you can run programs and search for files. For more information on using your computer ’s menus, see “Using Windows” and “Customizing Windows” in your online Use r G uid e . Wa king up your compu ter When you have not used your computer for seve ...
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CHAPTER 3 : Setting Up and Getting Started 20 T o put yo ur computer to s leep: 1 Click ( Start ), then click (power). The computer saves your session and partially shuts down to save power . 2 T o “wak e” your computer , press a key on the keyboard or press the power button. T o tu rn off your c omp uter : 1 Click ( Start ), click the ar row n ...
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www.gatewa y.com 21 2 If your computer does not turn off , press and hold the power button until the co mputer turns off (about five seconds), then press it again to turn the comput er back on. Using the keyboar d Premium multimedia ke yboard f eatu res The keyb oard has seve ra l diffe ren t ty pes o f key s a nd b utt ons . Y our keyboard also ha ...
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CHAPTER 3 : Setting Up and Getting Started 22 Elite multime dia keyboard f eatures The keyboard has several different types of keys and b uttons. Y our keyboard also has status indicators that show which keyboard feature is active. Navigatio n keys Press th ese keys t o mov e the c ursor t o the beginning of a line, to the end of a line, up the pag ...
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www.gatewa y.com 23 Fe at u re Ico n Desc ri pti on Sleep bu tton Pr ess this button to acti vate y our comp uter’s Sleep (power-savin g) mode. Function keys Press these keys to start program acti ons. Each program uses di fferent function keys for different purpo ses. See the program documen tation to find out mo re about the function ke y actio ...
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CHAPTER 3 : Setting Up and Getting Started 24 Using the mouse The mouse is a device that controls the pointer movement on the computer d isplay . This ill ustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the s ame direction. Y ou can use the left and righ t buttons on the mouse to selec t object ...
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www.gatewa y.com 25 Y ou can use the scroll wheel on the mouse to move through a document. Thi s feature is not available in all p rograms. For more information about how to ad just the double -click speed, pointe r speed, right-hand or le ft-hand configur ation, and other mouse settings, see the “ Customizing” chapter in your online User Guide ...
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CHAPTER 3 : Setting Up and Getting Started 26 Adjusting the volume Y ou can adjust volume using your speakers’ controls or the Windows volume contr ols. Y ou ca n also adju st the volume of specific sound devices in your computer . T o adjust the overall volume using hardware controls: • If you are using ex ternal speak ers, turn the k nob on t ...
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www.gatewa y.com 27 4 T o adjust device volume lev els, click Mixer . The Vol um e Mixer dialog bo x opens, wh ere you can click and dr ag sliders for ind ividual devic es. 5 Click X in the top-ri ght corner of the window to close it. Tip Adjus t the Win dow s So unds slid er to chan ge sy stem sou nds volum e independ ently of general volu me (suc ...
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CHAPTER 3 : Setting Up and Getting Started 28 Configuring the audio jacks I f t h e b a c k o f y o u r c o m p u t e r h a s f i v e a u d i o j a c k s , t h e y a r e universal jacks. This means that they can be used for more than one purpose. For example, the bl ue jack on the co mputer can be a stereo in jack or a stereo o ut jack. T o use the ...
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www.gatewa y.com 29 IEEE 1394 and USB ports support plug-and-play and hot-swapping , which means that your computer will usuall y recognize such a d evice whe never you plug it into the appropriate port. When you us e an IEEE 1394 or USB device for the first time, y our comp uter will prompt you to ins tall any software the device ne eds. After do ...
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CHAPTER 3 : Setting Up and Getting Started 30 How it inc rea ses pe rforman ce The more driv es you hav e in your R AID 0 array , the faster the potential dri ve reading performance. Al l hard drives have limitations on how fast they can read and write files. If half a file is stored on one R AID 0 drive and the other half on a no t he r R AI D 0 d ...
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www.gatewa y.com 31 RAID for security RAID 1 mai ntains a co mplete copy o f a file set on each physical hard drive in the array . Maintaining simultaneous , complete copies of fil es across multip le hard drives is c alled mirroring . If a dri ve fa ils, the mi rr or ed dr ive t akes over and acts a s the primary driv e. File reading performance ( ...
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CHAPTER 3 : Setting Up and Getting Started 32 RAID 5 stripes both data and parit y information across multiple dr ives. St riping across drive s improves overall performance, and the p arity information provides data protection. Because of the error-correction capabilitie s, if a drive fails, the data can be quic kly and automat ically fixed. RAID ...
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www.gatewa y.com 33 Pr eparin g your c omputer f or RAID Setting up RAID on your computer can invo lve two major steps, depending on how your computer has b een configured. T o prepare y our computer f or RAID: 1 Configure the RAI D arrays. See the Array Manag er User Guide, or “Co nfiguring RAID ” on page 3 3 . 2 Install the o perating syst em ...
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CHAPTER 3 : Setting Up and Getting Started 34 Creatin g a RAID volume Because RAID can be config ured so many ways, this procedure covers only the basics. To c o n fi g u r e R A I D : 1 Start (or restart) your computer . During startup, the RAID option screen appears. (Number and specifications of your drives ma y vary from the example .) 2 Whil e ...
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www.gatewa y.com 35 4 Change the following setti ngs: • Name —Type a volume name (u p to 16 characte rs) or use the default name , then press E NTER . • RAID Lev el — Pre ss ↑ or ↓ to select the RAID level, then press E NTER . • Select Disks —Pre ss ↑ or ↓ to highlight drives, p ress the spacebar t o select (m ark with a green t ...
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CHAPTER 3 : Setting Up and Getting Started 36 4 Pres s ↑ or ↓ to highlight the RAID volume you want to delete, then press D ELETE . A warning message appears. 5 Ty p e Y to confirm volume de letion. Resett ing drives to non-RAID status T o troubleshoot or repair incom patible RAID c onfigurations, failed RAID volumes, or failed driv es within a ...
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www.gatewa y.com 37 Getting he lp For more information on RA ID concepts, configuratio n, and maintenance, search for RAID FAQ information on the Gateway T echnical Support Web sit e ( www .gat eway. co m ) and the Intel Support & Downloads Web sit e ( support.intel.com ). 8512066.book Page 37 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 3 : Setting Up and Getting Started 38 8512066.book Page 38 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 4 39 Upgrading Y our Computer • Preventing static el ectricity discharge • Opening and closing the case • Addin g or replacin g me mory • Replacing the system battery • Adding or r eplacing an optical disc dri ve • Adding or rep lacing an opti onal dis kette drive • Ad d in g or rep l a ci n g t h e m em o r y c a rd re a de r ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 40 Pr eventing static electricity dischar ge The comp onents inside y our computer are extremely sensitive to static electr icity , als o known as electrostati c dischar ge (ESD). Before opening the computer case, follow these guideline s: • Wear a grounding wrist stra p (available at m ost electronics stores ...
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www.gatewa y.com 41 Opening the case Y our computer case provides easy ac cess to in ternal components . Removing the side panel T o r e m o v e t h e s i d e p a n e l : 1 Follow the ins tructions in “Preventing s tatic e lectricity discharge” on page 4 0 . 2 Shut down your computer , then disconnect the power cord and modem, network, a nd all ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 42 6 Lift the cover release lever , the n swing the si de panel away from the computer . 8512066.book Page 42 Tu esday, January 16, 2 007 11:0 2 AM ...
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www.gatewa y.com 43 Removing the front beze l T o remove the fro nt bezel: • Push on the three spring tabs, grasp the r ight side of the front bezel, then pull the bez el out and aw ay from the case. 8512066.book Page 43 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 44 Closing the case Replacing the front bezel T o replace the front bezel: 1 Insert the tabs on the left side of the be zel into the slots in the left sid e of the computer . 2 Swing the right side o f the be zel in so the tab s on the right side of the bezel go into the slots on the right si de of the computer ...
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www.gatewa y.com 45 2 Insert the bottom edge of the side panel into the inside bottom edge of the computer , the n swing the side p anel in toward the top of th e computer to sec ure it into place. 3 Replace the si de panel thumbsc rew . 4 Reconne ct the cabl es and po wer cord. Adding or r eplacing memory When you upgrade the computer memory , ma ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 46 3 Find the memory modul e banks on your system board. 4 If you are r emoving a DIMM fr om the memory module bank, gently pull the plastic ta bs away from the sides of the memory module and remove it. - OR - If you are adding a DIMM t o an empty memory module bank, gently pull the plastic ta bs away from the ...
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www.gatewa y.com 47 10 Click ( Start ), right-c lick Co mputer , then click Properties . The amount of memory in your computer is displayed. Replacing the system battery If the comp uter clock does not keep tim e or the setti ngs in the BIOS Setup utility are not save d when you turn o ff your computer , replace the system battery . Use a battery o ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 48 8 Push the battery release tab. The battery pops out o f the socket . 9 Make sure that the positiv e (+) side of the new batte ry is facing up, then press the battery into the socket until it snaps into place. 10 Return your computer to its upright position. 11 Replace the side panel by following the instruc ...
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www.gatewa y.com 49 3 If you are installing a new drive, slide the driv e release latch toward the back o f the computer , then go to Step 7 . - OR - If you are replacing an exi sting drive, di sconnect the cables from the drive, noting their locat ions and orientation. You will reconnect the cables a fter you install the new dr ive. (CD /DVD dri v ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 50 5 Slide th e drive release latc h toward the back of the computer to rele ase the drive. 6 Slide th e drive forward and out of the dr ive bay . 7 If you are replacing a drive, note any jumper sett ings on the old drive and s et the jumpe rs on the new driv e to be the same. If you are installing a new drive, ...
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www.gatewa y.com 51 3 If you are installing a new drive, go to Step 6 . - OR - If you are replacing an exi sting drive, di sconnect the cables from the drive, noting their locat ions and orientation. You will reconnect the cables a fter you install the new dr ive. 4 Remove the thumb screw from the diskette drive. 5 Slide th e drive release latc h b ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 52 9 Replace the front bezel b y following the instruct ions in “Replacing the front bezel” on pag e 44 . 10 Replace the side panel by following the instruc tions in “Replacing the side panel” on p age 44 . Adding or r eplacing the me m o r y ca rd re a d e r T o add or replace the mem ory card reader: ...
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www.gatewa y.com 53 5 Remove the thumbscrew hold ing the card reader in the drive bay . 6 Slide th e drive release latc h back to release the c ard reader , then slide t he card reader out of the case. 7 Slide the new card reader into the bay from the front of the case, then sli de the drive release latch forward to lock the drive into pl ace. Y ou ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 54 Adding or r eplacing a har d drive T o add or replace a hard drive: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pag e 41 . 2 If you are adding a new dr ive, slid e the drive release latch toward you, then go to Step 5 . - OR - If you are replacing an exi sting ...
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www.gatewa y.com 55 4 Remove the hard drive by sliding it out of the dri ve bay . 5 Note any jumper settings on the old driv e and set the jumper on the new dr ive to be the same. If yo u are installing a new d rive, follow the manufac turer’s instructions. 6 Slide the new drive into the drive bay , then sec ure it in the drive bay by slid ing th ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 56 12 If you are installing a primary drive, in stall Windows using the operati ng system DVD that came with your computer . For more information on restoring your system, see “Recovering your system” on p age 10 9 . Replacing the fr ont fan T o replace the front fan: 1 Remove the s ide panel by following t ...
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www.gatewa y.com 57 3 Disconnect the fan c able from the system bo ard. The location of the fan conne ction may vary , so trace the fan cable from the fan to the s ystem board. 4 Remove the fa n mount by pressing in on the flat area (1) near the front, then rotating the fan mount (2) b ack. 5 Slide the old fan out of the fan m ount. 6 Slide the new ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 58 8 Reconnect th e fan cable to th e system board. 9 Replace the fan cover . 10 Replace the side panel by following the instruc tions in “Replacing the side panel” on p age 44 . Replacing the r ear fan T o replace the rear fan: 1 Remove the s ide panel by following the ins tructions in “Removing the side ...
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www.gatewa y.com 59 3 Remove the four screws that secure the fan to the inside back of the computer , then remove the fan from inside the computer . Note the orientation of the fan and install the new fan the same way . 4 Insert the new fan into the com puter and line it up w ith the screw holes on the back of the c omputer , then replace the screw ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 60 Replacing the power supply T o repla ce the power supp ly: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pag e 41 . 2 Disconnect the p ower sup ply cables from al l components (such as hard drives, CD or DVD drives, and the system board), noting their locati ons ...
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www.gatewa y.com 61 Replacing the heat sink and pr ocessor T o replace the heat sink and processor: 1 Remove the s ide panel by following the instructions in “Removing the side panel ” on page 41 . 2 For more stability , place your comp uter on its side. T o avoid scratc hing the case , place it on a towel or ot her non-abrasive surface. 3 Remo ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 62 4 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws cannot be co mpletely remo ved.) 5 Release the proces sor by pushing down on the leve r , then lifting th e lever co mpletely up. 6 Remove the pr ocessor from the system boar d. 7 Inst all the ne w ...
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www.gatewa y.com 63 9 Replace the fan cover . 10 Return your computer to its upright position. 11 Replace the side panel by following the instruc tions in “Replacing the side panel” on p age 44 . Replacing the I/O boar d T o replace the front I/O board: 1 Remove the s ide panel by following the instructions in “Removing the side panel ” on ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 64 4 Remove the scr ew that secures the fr ont I/O panel board to the com puter , then remove t he I/O p anel board by pushing it tow ard the back of the c omputer . 5 Disconnect the cabl e from the old I/O panel board and connect it to the new I/O panel board. 6 Insert the new I/O panel board into the computer ...
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www.gatewa y.com 65 Adding or r eplacing an expansion car d T o add or replace an expansion card: 1 Remove the s ide panel by following the instructions in “Removing the side panel ” on page 41 . 2 Loosen the thumbsc rew on the expansion c ard cover . Important Y our c omp uter hardw are op tion s an d por t loca tion s ma y vary from the illus ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 66 3 Open the exp ansion card cover . 4 If you are r eplacing a card, disconnect any cable s that are attached to the card, noting the ir locations and orientation. (You may have to reconnect the cables after you install the new c ard.) 8512066.book Page 66 Tu esday, January 16, 2 007 11:0 2 AM ...
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www.gatewa y.com 67 5 Remove the old expansion card (if necessary). Y ou can slightly seesaw the card end-to-end to loosen it, but do not bend the card sideways. T o r e m o v e a c a r d ( s u c h a s a v i d e o c a r d ) f r o m t h e P C I Express slot, press the card release lever before trying to remove the card. 6 Install the new c ard into ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 68 10 Replace the side panel by following the instruc tions in “Replacing the side panel” on p age 44 . Replacing the system boar d T o replace the system board: 1 Remove the s ide panel by following the ins tructions in “Removing the side panel” on pag e 41 . 2 For more stability , place your comp uter ...
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www.gatewa y.com 69 5 Remove the fan cove r by squeezing the top (1) and bottom (1), t hen pulling the cov er (2) out. 6 Find the memory module b anks on your system board. 7 Gently pull the plastic tabs aw ay from the sides of the memory modules, then remove them. Cautio n The heat sink has Thermal Interface Material (TIM) located on the b o t t o ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 70 8 Loosen the four screws that secure the heat sink to the system board, then r emove the heat sink. (These screws cannot be co mpletely remo ved.) 9 Disconnect the p ower and dat a cables from the syste m board, noting their locations and orientation. ( Y ou will reconnect the cables after you install the ne ...
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www.gatewa y.com 71 11 Lift the system b oard up and out of the case. 12 Align the new system board on the standoffs and secure it into the com puter case w ith the screws. 13 If your replacement sys tem board does not incl ude a processor , go to Step 14 . -OR- If your replacement system bo ard includes a processor , go to Ste p 17 . 14 Release th ...
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CHAPTER 4 : Upgrading Yo ur Compu ter 72 20 Install the fan cov er . 21 Install the expansio n cards into the expansion slots. Y ou can slightly seesaw a card end-to-end to help insert the card, but do not bend the card sideways. 22 Reconnect the expansion card cables using your notes from Ste p 3 . 23 Return your computer to its upright position. ...
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CHAPTER 5 73 Maintaining Y our Computer • Setting up a mainte nance sc hedule • Caring fo r your comput er • Cleani ng your compu ter • Updating Windo ws • Using BigFix • Managing har d drive space • Scheduling main tenance tasks • Moving from you r old compu ter 8512066.book Page 73 Tu esday, January 16, 2 007 11:0 2 AM ...
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Gateway MAN FX510 - page 80
CHAPTER 5 : Maint aining Your Compu ter 74 Setting up a maintenance schedule Use the following table to set up a regular ma intenance schedule. Caring f or your computer T o extend the life of your computer: • Be careful not to bump or drop your computer , and d o not put any objects on t op of it. The case, althoug h strong, is not made to suppo ...
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www.gatewa y.com 75 • Avoid subjecting your computer to e xtreme temperature ch anges. The case can become b rittle and eas y to brea k in c old t emp eratu res and can m elt o r warp i n high temp eratu res . Damag e due to eit her extreme is not covered by your warranty . As a general rule, your comp uter is safest at tempe ratures that are com ...
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Gateway MAN FX510 - page 82
CHAPTER 5 : Maint aining Your Compu ter 76 Cleaning the e xterior • Always turn off your comp uter and ot her peripheral devi ces be for e cl eaning any co mponen ts. • Use a damp, lint-free cloth to clean your compute r and other parts of your system. Do not use household abrasive or solven t cleaners because the y can dam age the finish on co ...
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Gateway MAN FX510 - page 83
www.gatewa y.com 77 Cleaning the mon itor T o clean the monitor: • T o clean an LCD flat panel monito r , use a soft cloth and water to clean the screen. Dampen the clot h (never apply liquid directl y to the screen), then wipe the screen with the cloth. • T o clean a CRT monitor , use a soft cloth and g lass cleaner to clean the monitor screen ...
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Gateway MAN FX510 - page 84
CHAPTER 5 : Maint aining Your Compu ter 78 Updating Windows Windows Update helps you keep your computer up-to-date. Use Windows Update to ch oose updates for your computer’s operating system, software, and har dware. New content is added to the site regularly , so you can always get the most recent updates and fixes to protect your computer and k ...
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www.gatewa y.com 79 Checki ng har d drive space T o ch eck h ard dr iv e spa ce: 1 Click ( Start ) then click Computer . The Computer window opens. 2 Right-click the driv e that you want to check for available fil e spac e, th en cl ick Prope rties . Driv e space information appears. Shor tcut Start Ö Computer Ö right-click drive Ö Properties 85 ...
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CHAPTER 5 : Maint aining Your Compu ter 80 Deleting un necessary file s Delete unnecessary files, such as temporary files and files in the Recycl e Bin, to fr ee h ard drive s pace. T o delet e unnecessary fi les: 1 Click ( Start ), All Progra ms , Accessories , Syst em T ools , then click Disk Cleanup . The Disk Cleanup dialog box opens. 2 Click o ...
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www.gatewa y.com 81 Checking th e hard drive f or erro rs The Error-checking program ex amines the hard driv e for physical flaws and file and folder problems. This program corrects file and folder problem s and marks fla wed areas on the hard drive so Window s does not use t hem. If you use your computer several hours every day , you probably want ...
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CHAPTER 5 : Maint aining Your Compu ter 82 Defragment ing the hard drive When working w ith files, sometimes W indows divides the file information into piece s and stores them in di fferent places on the hard drive. This is called fra gment ation , and it is normal. In orde r for your c omputer to use a file, Windows must search for the pieces of t ...
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www.gatewa y.com 83 3 Click De frag ment now . This process may take hours to complete , depending o n the size of the dr ive being defragmented. Backing up files Backing up files and removing them from the hard driv e frees space for new file s on the hard drive. It also protects you from losing important i nformation if the hard drive fails or yo ...
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CHAPTER 5 : Maint aining Your Compu ter 84 Scheduling maintenance tasks T ask Schedule r lets you schedule maintena nce tasks such as running Disk Defragmenter and checking your drives for erro rs. To s t a r t t h e Tas k S c h e d ul er : 1 Click ( Start ), All Progra ms , Accessories , Syst em T ools , then clic k T ask Scheduler . The Ta s k S ...
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www.gatewa y.com 85 Moving fr om your old computer Moving with Windows Eas y T ransf er Y ou can move your files, folders, software settings, and user account settings (such as display , Internet, and e-mail settings) from your old computer to your new one using Windows Easy T rans fer , providing your old c omputer uses Window s X P or Windows Vis ...
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CHAPTER 5 : Maint aining Your Compu ter 86 Moving files and settings manu ally Y ou can manually transfer your personal da ta files by copying them to removable media, such as a writabl e disc, an external hard drive, a network l o cation, or a flash drive. Findi ng yo ur d ocuments Many programs save y our personal dat a files in the Documents or ...
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www.gatewa y.com 87 T o find file s using Find or Search: 1 In Windows V ista, click ( Start ), then click Search . The Sea rch Resul ts window opens. - OR - In Windows X P , clic k Start , the n click Search . Th e Sear ch Res ult s window ope ns. - OR - In Windows 98, Windows Me, or Window s 2000, click Start , Find or Search , then click For Fil ...
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CHAPTER 5 : Maint aining Your Compu ter 88 8512066.book Page 88 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 6 89 T roubleshooting • Safety guidelin es • First step s • T r oubles hooti ng • Recoverin g your sy stem • T elephone support 8512066.book Page 89 Tu esday, January 16, 2 007 11:0 2 AM ...
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CHAPTER 6 : Troubleshooting 90 Safety guidelines While troubleshoot ing your com puter , follow thes e safety guidelines : First steps If you have problems with your computer , try these things first: • M a k e s u r e t h a t t h e p o w e r c o r d i s c o n n e c t e d t o y o u r computer and an AC outle t and that the AC outlet is supply ing ...
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www.gatewa y.com 91 • If you adde d or removed p eripheral de vices, revie w the installation procedures you performed and make sure that you followed each i nstruction. • If an e rror oc curs in a p rogra m, s ee t he prog ra m’s printed docu mentation or the onli ne help. T r oubleshooting T roubles hooting topics are list ed in alphabetica ...
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CHAPTER 6 : Troubleshooting 92 • Some music CDs have copy protection softwar e. Y ou may not be able to play these CDs on your computer . • Clean the disc. For more information, see “Cleani ng optical discs” on page 77 . • Restart your computer , then enter the BIOS Setup utility by pressing and holding F2 while your computer restarts. Ma ...
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www.gatewa y.com 93 • DVDs an d DVD drive s conta in re gion al c ode s that help control DVD ti tle exports and help reduce i llegal disc distribution. T o be able t o play a DVD, the disc’s regional c o d e a n d y o u r D V D d r i v e ’ s r e g i o n a l c o d e m u s t m a t c h . The regional code on your DVD driv e is determined by you ...
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CHAPTER 6 : Troubleshooting 94 The comput er does not recognize a n add-in Ether net card • Shut down and restart your computer . • Make sure that you have installed the required software. For more information, see the documentation t h a t c a m e w i t h y o u r E t h e r n e t c a r d . • Reseat the card. For more information about opening ...
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www.gatewa y.com 95 Hard drive Y ou see an “Insufficient disk space” error message • Delete unnecessary files from the har d drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Deleting unnec essary files” on page 8 0 . • Empty th e Recycle Bin by ri ght-cli cking the Recycle Bin icon, th en clicking Empty R e ...
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CHAPTER 6 : Troubleshooting 96 Internet See als o “Mod em (dial- up)” on page 102 . Y ou cannot connect to the Internet • If you are using a dial-up mode m, make sure that the modem cable is pl ugged into the mo dem jack and not the Ethernet networ k jack. See your setup poster to make sure that the connections have been made correctly . - OR ...
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www.gatewa y.com 97 Connecting to a W eb site tak es too long Many factors can affect Internet p erformance: • The condition of the tele phone lines in your residence or at your local te lephone service • The condition of the Internet computers to which you connect and the number of users accessing those computer s • The complexi ty of graphi ...
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Gateway MAN FX510 - page 104
CHAPTER 6 : Troubleshooting 98 Liquid spill ed in the keyboard • If you spill ed liquid in the ke yboard, turn off your computer and unplug the keyboard. Clean the keyboard and turn it upside d own to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Media Center T o v ...
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www.gatewa y.com 99 • T ype of connection used —Y ou can connect the M edia Center computer video outp ut to a TV . However , the connection type has an affect on the video quality . The Media Center has two vide o outputs: • VGA — If your TV includes a VGA port, connect the VGA cable from the M edia Center comp uter’s VGA (monitor) port ...
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CHAPTER 6 : Troubleshooting 100 • Ty p e o f TV (interlac ed or progressive scan) Many TVs use interlaced video. Interlaced v ideo dis plays a video frame with two passes of alternating scan lines. The TV s creen first dis plays the v ideo imag e odd lines one at a time, sequentially from top to bottom, then it fills in the other half o f the vid ...
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www.gatewa y.com 101 Y ou want to know whether yo u can play recorded programs o n other co mputers • Y e s , y o u c a n . A D V R - M S f i l e r e c o r d e d t o D V D c a n b e replayed on another Media Cente r computer or on a non-Media Center computer t hat has a DVD pla yer and DVD decoder software (such as WinDVD). The non-Media Center c ...
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CHAPTER 6 : Troubleshooting 102 Modem (cable or DSL) • See the documentation that came with your mo dem for additional troubleshooting information. Modem (dial-up) See als o “Internet” on page 96 . Y our modem does not dial or does not connect • Make sure that the mo dem cable is plugged into the modem jack and not the Ethernet ne twork jac ...
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www.gatewa y.com 103 • Disconnect any ans wering mach ine, fax machine, or printer that is o n the same line as the modem. Do not connect these devices to the same tele phone line as the modem. • Make sure that you are not using a digital, rollover , or PBX line. Thes e lines do not work with your mode m. • Check for line no ise (scratc hy , ...
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CHAPTER 6 : Troubleshooting 104 If your computer has a v . 90 modem, the speed at which you can upload (send ) data is limited to 33.6K. If your co mputer has a v .92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not suppo rt 48K upload s. Y our fax communications pr ogram only sends and receives faxes a t 14,400 bps ...
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www.gatewa y.com 105 The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking . Handshaking i s a digital “getti ng acquainted” conver sation between the two modems that establishes connection sp eeds and communica tion protocols. Y ou may hear unusual handshaking sounds when the mod ...
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CHAPTER 6 : Troubleshooting 106 The color is not unif orm • Make sure that the monitor warms up f or at least 30 minute s befor e making a final judgment about color uniformity . • Make sure that: • Non-shielded speaker s are not placed too cl ose to the monitor . • The monitor is not positi oned too close to ano ther monitor , el ectric fa ...
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www.gatewa y.com 107 Networks Y ou cannot connect to yo ur company network Every network is unique. Contact your company computer department or network admini strator for hel p. For mor e information about setting up a network in your home, see the “Networki ng Y our Computer” chapter in your online User Guide. Passwords Y our computer does no ...
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Gateway MAN FX510 - page 114
CHAPTER 6 : Troubleshooting 108 The printer is o n but will not print • Check the cable b etween t he printer an d your computer . Make sure that it i s conn ected to t he co rrect port. • Make sure that the printer is onli ne. Many pr inters have an online/offline b utton that you may need to press so the printer can start pr inting. Press the ...
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www.gatewa y.com 109 • Wait until files have b een printed b efore sending additional files to t he printer . • If you print large file s or many files at o ne time, y ou may want to add additional memor y to the printe r . See the printer doc umentation for instructions for adding additional memory . Y ou see a “Printer is out of paper” er ...
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CHAPTER 6 : Troubleshooting 110 • T o recover software and device driv ers that were pre-installed at the facto ry , see “Recove ring pre-installed softw are and drivers” on page 110 . • T o return your system to a previous condition when it was wo rking cor rectl y , see “Using Micr osoft System Restor e” on pag e 116 . • T o complet ...
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www.gatewa y.com 111 Preparing f or software and devi ce driver recovery Y ou can usually recover your pr e-installed software and drivers from your hard drive. H oweve r , if you ever re-install Windows from the Windows DVD or instal l a new hard drive, you will need t o recover your pre-installed softw are and drivers using a s et of software and ...
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CHAPTER 6 : Troubleshooting 112 4 Insert a blank, recordable disc into a recordable disc drive, the n clic k Next . If an AutoPl ay dialog box open s, click the x i n the u pper- righ t corn er t o clo se it. A dialog box opens that tells you the number of blank discs you will need to create a full se t of recovery discs. 5 If you have enough blank ...
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www.gatewa y.com 113 Recovering pre-installe d software and drivers using Gatew ay Reco very Cent er T o recover specific drivers and software: 1 Click ( Start ), All Progr ams , Gateway Re covery Center , then cl ick Gate way Recov ery Cen ter . The Gateway Recovery Center opens. 2 T o recover software that was pre-installed, cli ck Programs , the ...
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CHAPTER 6 : Troubleshooting 114 4 Click the software or driver you w ant to recover , the n click Next . Recovering pre-installe d software and drivers using recovery discs If you created a multiple-disc s et of recovery discs, each disc contains a unique set of software and drivers. If a recovery disc does not o ffer the software or driver you ne ...
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www.gatewa y.com 115 2 T o rec over pr e-i nstal led sof twar e, clic k Applica tion recovery , click th e so ftwa re you wa nt to recove r , then click Next . - OR - T o recover pre-install ed devic e drivers, click Device drive r rec over y , clic k the type of drive r you want to recover , then c lick Nex t . 3 If the softw are or driver is not ...
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CHAPTER 6 : Troubleshooting 116 Using Microsoft System Restor e Microsoft System Restore period ic ally takes “ snapshots” of your system settings and saves them as restore point s . In most cases of hard-to-r esolve software pr oblems, you can return to one of these restore points to get your system running again. Windows automati cally create ...
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www.gatewa y.com 117 2 On the left side of the wi ndow , click Repair Windows using System Restore , then click Next . The Choose a restore point dialog box ope ns. 3 Click the restore point you want , click Ne xt , then click Finish . A confirmation message box appears. 4 Click Ye s . Y our system is restored using the restore point you specifie d ...
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CHAPTER 6 : Troubleshooting 118 Manu ally creat ing a restore point T o manua lly create a resto re point: 1 Click ( Start ), Control Panel , System an d Mainte nance , then c lick Backup and Restore Center . The Backup and Restore Center opens. 2 On the left side of the window , click Create a restore point or change settings , t hen clic k Nex t ...
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www.gatewa y.com 119 Recovering your system to its factory condition If your compute r’s problems are not solved by any of the other recovery options, you may need to recov er its hard drive to its factory co ndition. This proc ess is called a factory recovery . T o de lete every thing on your hard drive and re-install all factory software: 1 If ...
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Gateway MAN FX510 - page 126
CHAPTER 6 : Troubleshooting 120 8 Click Ye s , then click Nex t . The Factory image recovery window opens, whic h shows you the progress of the system recove ry . When reco very i s fi nis hed, the Recovery is comple te window opens. 9 Click Finish , then click Restart . Y our computer r estarts into its original factor y condition. Recoveri ng you ...
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www.gatewa y.com 121 T elephone support Befor e ca lling Gate way Customer Ca re If you have a technical problem with your computer , follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power . I f you use a surge protector , mak e su ...
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CHAPTER 6 : Troubleshooting 122 Te l e p h o n e n u m b e r s Gateway offers a wide rang e of customer serv ice, Customer Care, and information service s. Automated troubleshooting system Te le p h o n e n u m b e r s Y ou can access the following services through your telephone to get answers to your questio ns: Serv ice descrip tion How to reach ...
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Gateway MAN FX510 - page 129
www.gatewa y.com 123 Self-h elp If you have how-to questions about using your Gateway-suppl ied hardware or software, see t he followi ng resourc es: • The printed or online docume ntation that came wit h your hardwar e or software. In many cases, additional product information and online docume ntation for Gateway-supplied hardware can be found ...
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CHAPTER 6 : Troubleshooting 124 8512066.book Page 124 T uesday, January 16, 2007 11: 02 AM ...
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APPENDIX A 125 Legal Notices • Important safety information • Regulatory compliance statements • Envir onmental inf ormatio n • Notices 8512066.book Page 125 T uesday, January 16, 2007 11: 02 AM ...
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APPENDIX A : Legal Notices 126 Important safety inf o rmation Y ou r Gat ewa y syst em i s des ig ned an d tes ted to mee t t he lat est sta nda rds for safet y of inf ormat ion tech no logy equi pm ent. How eve r , to en sur e s afe use of t his p r oduct , it is im po rtan t that the safe ty instructi ons marked on the product a nd in the documen ...
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www.gatewa y.com 127 Care during use • D o n o t w a l k o n t h e p o w e r c o r d o r a l l o w a n y t h i n g t o r e s t o n i t . • D o n o t s p i l l a n y t h i n g o n t h e s y s t e m . T he b e s t w a y t o a v o i d s p i l l s i s t o a v o i d e a t i n g and drinki ng near your sy stem. • Some pr oducts h ave a rep laceable ...
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APPENDIX A : Legal Notices 128 • Reori ent or relo cate t he rec eivin g ante nna • Increa se the sep aration bet ween the e quipment and r eceiver • Connect the equipment to an outlet on a different circui t from that to whic h the receive r is conne cted • Consult the dea ler or an experience d radio/TV techni cian for help. Compliance Ac ...
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www.gatewa y.com 129 When p rogrammi ng or makin g test call s to emer gency numb ers: • Remai n on the line an d briefly explain to the dispatc her the r eason f or the call. • Perf orm s uch a ctiv ities in the o ff-peak hours such as ear ly mo rning or lat e even ings. The United States T elephone Consu mer Prote ction Act of 199 1 makes it ...
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APPENDIX A : Legal Notices 130 Laser saf ety statement All Gat eway sys tems equi pped with CD and DVD drives comply wit h the app ropriate s afety standa rds, incl uding IEC 82 5. The las er devices in these c omponen ts are cla ssified a s “Class 1 Laser Products” under a US Department o f Health and Human Services (DHHS) Radiation Performanc ...
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www.gatewa y.com 131 Power line s Do not l ocate the an tenna nea r over head lig ht or power circ uits, o r where i t could fall into s uch power lines or cir cuits. Wa r n i ng When install ing or realigning an outs ide antenna system, ex treme care should be taken to keep from touching s uch power lines or circuits. Contact with them could b e f ...
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APPENDIX A : Legal Notices 132 Envir onmental info rmation The product you have p urchased cont ains extra cted natura l resources th at have been use d in the manufacturi ng process. This product may contain substa nces known to be haza rdous to the environment or to human health. T o pr event relea ses of harmfu l substance s into the e nvironmen ...
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www.gatewa y.com 133 T rademark ac knowled gments Gatew ay and the Black-a nd-White Spot D esign ar e trademark s or r egistered tradema rks of Gateway , Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium ar e regist ered trad emarks and MMX is a tradem ark of Int el Cor poration . Micr osoft , MS, MS-D OS, a nd Window s ar ...
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APPENDIX A : Legal Notices 134 8512066.book Page 134 T uesday, January 16, 2007 11: 02 AM ...
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135 A AC powe r con nector 8 accessories safety precautions 127 activity indicators See indicators application butto ns 23 application key 22 , 23 arrow keys 22 , 23 audio audio in jack 10 center speaker jack 10 configuring jacks 28 front spe aker jack 10 headphone jack 10 line in jack 10 line out jack 10 microphone j ack 7 , 10 muting 26 rear sp e ...
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136 Index speakers 28 connecting mode m 18 PS/2 keyboard 11 PS/2 mouse 11 to Ethernet netwo rk 9 , 17 to Internet 9 to network 9 , 17 connections audio in 10 center speaker 10 digital c amera 7 , 10 , 11 , 28 digital coaxial audio 11 digital vid eo camera 7 , 9 , 28 Ethernet 9 , 17 external audio 10 external s peaker s 10 Firewire 7 , 9 , 28 fron t ...
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137 www.gatewa y.com adding 48 locating drive 7 repl aci ng 48 troublesh ooting 91 , 93 DVI monito r port 11 E editing buttons 21 , 23 electrostatic discharg e (ESD) 40 ergonomics 14 Error-check ing 81 Ethernet jack 9 Ethernet netw ork connecting 17 jack 17 expa nsion ca rd adding 65 repl aci ng 65 external audio j ack 10 F fan repl aci ng 56 , 58 ...
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138 Index peri pher al de vice s 28 pow er s upply 60 prin te r 28 processor 61 rea r fan 58 scanner 28 side panel 41 system battery 47 system board 68 Internet butto ns 21 troublesh ooting 96 , 103 J jacks See connections K keybo ard butto ns 21 cleaning 76 features 21 PS/2 port 11 troublesh ooting 97 USB port 7 , 10 keys and buttons application 2 ...
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139 www.gatewa y.com mouse butto ns 24 cleaning 77 clicking 25 double- clicking 25 moving point er 24 , 25 movi ng screen objects 25 opening files , folders, and pro gram s 25 poin ter 24 PS/2 port 11 right-clicking 25 scroll wheel 25 selecting screen objects 25 troublesh ooting 106 USB port 7 , 10 movin g files from old comp uter 85 , 86 poin ter ...
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140 Index mouse 11 R RAM See memory rebooting computer 20 recordable d rive 7 locating 7 removin g files and folders 80 resetting com puter 20 restarting computer 20 Resume m ode 7 right-clicking 25 S S/PDIF out 10 safety avoiding repetitive strain 16 caring for notebook 74 general pre cautions 126 guidelines for troublesh ooting 90 postur e 16 red ...
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141 www.gatewa y.com 86 settings from old computer 85 troublesh ooting add-in cards 91 automated system 122 cards 91 CD drive 91 display 93 DVD d rive 91 , 93 DVD/C D drive 91 , 93 Ethernet netw ork 93 faxe s 104 fil es 94 general guidelines 90 hard drive 95 Internet conn ection 96 , 103 keybo ard 97 LCD panel 93 , 105 memo ry 101 memory card r ead ...
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142 Index 8512066.book Page 142 T uesday, January 16, 2007 11: 02 AM ...
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MAN FX510 CONS REF GDE V R0 1/07 8512066.book Page 144 T uesday, January 16, 2007 11: 02 AM ...
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