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Manual NetComm HS960

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  • NetComm HS960 - page 1

    User Guide HS960, AG-200E Wireless Hotspot and Printer ...

  • NetComm HS960 - page 2

    HS960 Wireless Gateway User Guide YML857 Rev1 2 www .netcomm.com.au Safety and Precaution Installation • Use only the type of power source indicated on the marking labels. • Use only power adapter supplied with the product. • Do not overload wall outlet or extension cords as this may increase the risk of electric shock or fire. If the power ...

  • NetComm HS960 - page 3

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 3 Contents 1. Introduction ..............................................................................................................................................5 1-1 Package Contents ............................................................................................ ...

  • NetComm HS960 - page 4

    HS960 Wireless Gateway User Guide YML857 Rev1 4 www .netcomm.com.au 3-2-15 Walled Garden .....................................................................................................................84 3-2-16 DDNS ................................................................................................................................. ...

  • NetComm HS960 - page 5

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 5 1. INTRODUCTION The NetComm HS960 is a compact intelligent gateway integrated with a four-port port-based VLAN switch. It provides Plug’ Play Internet access, advanced security and network management. The HS960 is designed for service providers, system integrators or hotspot venu ...

  • NetComm HS960 - page 6

    HS960 Wireless Gateway User Guide YML857 Rev1 6 www .netcomm.com.au 1-1 Package Contents The following items are included in your HS960 • HS960 • One HS960 • T wo antennas • One AC Power Adapter for HS960 • One CD containing a User Manual • T wo screws for wall-mount • One UTP Ethernet/Fast Ethernet cable (Cat.5 T wisted-pair) • AG- ...

  • NetComm HS960 - page 7

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 7 1-2 Features • Wireless data rates up to 54Mbps • Supports 100 Simultaneous Users • Built-in AAA (Authentication/Accounting/Authorization) and Billing mechanism • IP Plug and Play (iPnP) • Comprehensive security • 64/128-bit WEP encryption • WP A encryption • IP/URL ...

  • NetComm HS960 - page 8

    HS960 Wireless Gateway User Guide YML857 Rev1 8 www .netcomm.com.au 1-4 Over view of the HS960 Wireless Gatew ay 1-4-1 T op Panel LEDs Indication LED State Description PWR Off The HS960 is not receiving electrical power . Green The HS960 is receiving electrical power . SYS Off The HS960 status is defective. Green The HS960 status is complete. Green ...

  • NetComm HS960 - page 9

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 9 1-4-2 Rear Panel The rear panel of the HS960 is shown below . 1. LAN (1-4): The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto-switched to MDI-II connections. The LAN ports are used for linking hosts or other network devices. The individual port can be ...

  • NetComm HS960 - page 10

    HS960 Wireless Gateway User Guide YML857 Rev1 10 www .netcomm.com.au 1-4-3 Connection Diagram Powerpoint Power Adaptor into PWR 5V Port WAN Port into ADSL Modem Ethernet Cable Ethernet Cable LAN Port into AG-200E Account Generator Printer ...

  • NetComm HS960 - page 11

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 11 1-5 T echnical Specifications 1-5-1 Hardware Specifications Network Specification • IEE802.3 10BaseT Ethernet • IEE802.3u 100BaseTX Fast Ethernet • IEE802.11g Wireless LAN • ANSI/IEEE 802.3 NWay auto-negotiation • Wi-Fi Compatible Connectors • Four LAN Ports (10Base ...

  • NetComm HS960 - page 12

    HS960 Wireless Gateway User Guide YML857 Rev1 12 www .netcomm.com.au 1-5-2 Software Specifications Networking • IEEE802.3 10BaseT Ethernet • IEEE802.3u 100BaseTX Fast Ethernet • IEEE802.3af Power over Ethernet • IEEE802.11b Wireless LAN • IEEE802.11g Wireless LAN • Supports 100 Simultaneous Users • IP Plug and Play (iPnP) • HTTP Pr ...

  • NetComm HS960 - page 13

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 13 Management • Web-based Management T ool • Firmware Upgrade via HTTP/TFTP • Wizard setup for step-by-step Configuration • Backup/Restore/Factory Default Setting • Remote Authorized Management • Real-time Session List • LAN Device Management • Syslog (System/Subscri ...

  • NetComm HS960 - page 14

    HS960 Wireless Gateway User Guide YML857 Rev1 14 www .netcomm.com.au 2. INST ALLA TION 2-1 Wall-Mounting The HS960 can be wall-mounted by applying the two mounting brackets supplied. Figure 2-1 Wall-Mounting Bracket - Bottom of HS960 1. Install two screws on a wall according to the relative positions shown below . Figure 2-2 2. Hang HS960 on the wa ...

  • NetComm HS960 - page 15

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 15 2-2 Connecting the Antennas The HS960 provides two antenna connectors on the rear of the unit. Figure 2-3 Antenna Connectors 2-3 Installation Requirements Before installing the HS960 please ensure your network meets the following requirements. System Requirements The HS960 require ...

  • NetComm HS960 - page 16

    HS960 Wireless Gateway User Guide YML857 Rev1 16 www .netcomm.com.au ISP Requirements Verify whether your ISP uses fixed or dynamic IP addressing. If it is a fixed IP , be sure to get the IP from your ISP . Dynamic IP • Dynamic IP Setting Fixed IP • Y our fixed IP address for the HS960 • Y our subnet mask for the HS960 • Y our default ga ...

  • NetComm HS960 - page 17

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 17 2-4 Getting Started 1. Place the HS960 and AG-200E Printer on a flat work surface. 2. Connect the Ethernet cable to the HS960’ s LAN port. 3. Connect the other end of the Ethernet cable to the AG-200E Account Generator Printer’ s RJ45 port. 4. Ensure that your modem and compu ...

  • NetComm HS960 - page 18

    HS960 Wireless Gateway User Guide YML857 Rev1 18 www .netcomm.com.au 2-5 POE (Power over Ethernet) Application Figure 2-5 POE Connection Note: T o use the HS960’ s POE fea ture, follow the instructions for your specific POE device. ...

  • NetComm HS960 - page 19

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 19 3. CONFIGURING THE HS960 3-1 Set Up Wizard 3-1-1 Startup Start your browser , and then enter the factory default IP address 10.59.1.1 in your browser’ s location box. Press Enter . Figure 3-1 Web Browser Location Field (Factory Default) 3-1-2 Configuration The HS960 menu will a ...

  • NetComm HS960 - page 20

    HS960 Wireless Gateway User Guide YML857 Rev1 20 www .netcomm.com.au Figure 3-3 wizard set up screen Figure 3-4 System Quick View ...

  • NetComm HS960 - page 21

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 21 3-1-3 Internet Connection Settings Select the appropriate Internet connection type to connect to your ISP . The HS960 device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/IP settings from your ISP . If your xDSL/Cable comes with this feat ...

  • NetComm HS960 - page 22

    HS960 Wireless Gateway User Guide YML857 Rev1 22 www .netcomm.com.au Static IP Setting If Static IP Setting is selected, then a secondary screen will appear . Enter the IP address information provided by your ISP here. Figure 3-6 Internet Connection Setting Screen—Static IP Setting Item Default Description IP Address 0.0.0.0 Enter the IP address ...

  • NetComm HS960 - page 23

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 23 PPPoE (Point-to-Point Protocol over Ethernet) If “PPPoE” is selected, then this screen will appear . Enter the username, password and other major fields. Figure 3-7 Internet Connection Setting Screen—PPPoE Setting Item Default Description Username Empty Enter the user name ...

  • NetComm HS960 - page 24

    HS960 Wireless Gateway User Guide YML857 Rev1 24 www .netcomm.com.au PPTP Client (Point-to-Point T unneling Protocol) If “PPTP” is selected, then this screen will appear . Fill out all the information provided by your ISP . Figure 3-8 Internet Connection Setting Screen—PPTP Client Setting ...

  • NetComm HS960 - page 25

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 25 Item Default Description My IP Address Empty Enter the PPTP local IP address provided by your ISP . My Subnet Mask Empty Enter the PPTP local Subnet Mask IP address for the IP address (My IP Address). Gateway IP Address Empty Enter the PPTP server Gateway IP address provided by yo ...

  • NetComm HS960 - page 26

    HS960 Wireless Gateway User Guide YML857 Rev1 26 www .netcomm.com.au 3-1-4 Wireless Setting This page allows you to define ESSID, Channel ID and WEP/WP A encryption for wireless connections. Figure 3-9 Wireless Setting Screen Item Default Description ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network. ...

  • NetComm HS960 - page 27

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 27 3-1-5 E-mail Server Setting The HS960 allows the entry of an extra Email ser ver parameter to forward the subscriber’ s E-mail. Figure 3-10 E-mail Service Setting Screen Item Default Description Email Server Redirect No Disables or enables email server redirect function. The HS9 ...

  • NetComm HS960 - page 28

    HS960 Wireless Gateway User Guide YML857 Rev1 28 www .netcomm.com.au 3-1-6 Authentication Service Settings Figure 3-11 Authentication Service Setting Screen Item Default Description Built-in Authentication/ No Authentication No No Authentication Y es The HS960 has inbuilt authentification software. If Y es is selected, accounts are generated on de ...

  • NetComm HS960 - page 29

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 29 3-1-7 Billing Profile Settings This function is used to setup the billing profiles. The billing profiles are linked to the three buttons on the printer and allocate how you want to charge the customer . Figure 3-12 Billing Profile Setting Screen Item Default Description Servic ...

  • NetComm HS960 - page 30

    HS960 Wireless Gateway User Guide YML857 Rev1 30 www .netcomm.com.au 3-1-8 Account Generator Printer Setting There are two different choices to set up the printer . The first is an exclusive printer (Account Generator Printer), and the other is non-exclusive printer . The exclusive printer is a portable thermal printer that is integrated with HS96 ...

  • NetComm HS960 - page 31

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 31 3-1-9 Accounting Setting Three-buttons Printer Setting Figure 3-15 Accounting Setting Screen (Three Buttons Printer) Figure 3-16 Billing Profile Setting Screen Item Default Description Button A~ C 01 Defines each button’ s billing profile. Select one billing profile by click ...

  • NetComm HS960 - page 32

    HS960 Wireless Gateway User Guide YML857 Rev1 32 www .netcomm.com.au Web-based Account Generator Setting Figure 3-17 Web-based Account Generator Setting Screen Item Default Description Password account Enter the password for web-based account generator . The password can consist of up to 80 alphanumeric characters and is case sensitive. Confirm Em ...

  • NetComm HS960 - page 33

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 33 Figure 3-18 Account Generator Panel Click on button to create a new account. Figure 3-19 Example-Account Printout Click “View Account List” to display current account information. Figure 3-20 Account List Note: This page will refresh automatically every 5 minutes. ...

  • NetComm HS960 - page 34

    HS960 Wireless Gateway User Guide YML857 Rev1 34 www .netcomm.com.au Customise Printout T ext This function allows you to produce custom receipts. Figure 3-21 Printer Customisation Setting Screen ...

  • NetComm HS960 - page 35

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 35 3-1-10 System Setting Figure 3-22 System Setting Screen Item Default Description Username admin Enter the user name. The user name can consist of up to 80 alphanumeric characters and is case sensitive. Password admin Enter the user password. The password can consist of up to 80 al ...

  • NetComm HS960 - page 36

    HS960 Wireless Gateway User Guide YML857 Rev1 36 www .netcomm.com.au 3-2 Advanced Setup The Advanced Settings enable you to configure the advanced settings related to accessing the Internet, including, 1. System 2. WAN/LAN 3. Server 4. Authentication 5. RADIUS 6. Billing 7. Accounting 8. Credit Card 9. Keypad 10. Customization 11. Pass Through 12. ...

  • NetComm HS960 - page 37

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 37 3-2-1 System Define the HS960 System configuration. Figure 3-23 System Setting Screen Figure 3-24 System Setting Screen ...

  • NetComm HS960 - page 38

    HS960 Wireless Gateway User Guide YML857 Rev1 38 www .netcomm.com.au Item Default Description System/Host Name Empty The system name can consist of up to 40 alphanumeric characters. Domain Name Empty The Domain name can consist of up to 80 alphanumeric characters. Location Information Empty Enter your location information. Item Default Description ...

  • NetComm HS960 - page 39

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 39 3-2-2 W AN/LAN Figure 3-26 WAN/LAN Setting Screen Click Apply button to save the new settings. Click Apply button, then Restart dialog box will appear . Click Apply to restart the system. Figure 3-27 Restart Dialog Box ...

  • NetComm HS960 - page 40

    HS960 Wireless Gateway User Guide YML857 Rev1 40 www .netcomm.com.au Device IP (LAN IP) Setting Figure 3-28 Device IP (LAN IP) Setting Item Default Description IP Address 10.59.1.1 This identifies the internal LAN IP address of your HS960. Subnet Mask 255.0.0.0 Enter the subnet mask for the IP address. W AN MAC Address Figure 3-29 WAN MAC Address ...

  • NetComm HS960 - page 41

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 41 W AN Port Mode Figure 3-30 WAN Port Mode Setting DHCP Client The HS960 device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/ IP settings from your ISP . If your xDSL/Cable comes with this feature, please enable Use DHCP Client. Figure 3-3 ...

  • NetComm HS960 - page 42

    HS960 Wireless Gateway User Guide YML857 Rev1 42 www .netcomm.com.au PPPoE Figure 3-33 PPPoE Setting Screen Item Default Description User Name Empty Enter your PPPoE account name. The user name can consist of up to 80 alphanumeric characters and is case sensitive. Password Empty Enter your PPPoE password. The password can consist of up to 80 alphan ...

  • NetComm HS960 - page 43

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 43 PPTP Figure 3-34 PPTP Setting Screen Item Default Description My IP Address Empty A PPTP local IP address for the xDSL/Cable connection (provided by your ISP). My Subnet Mask Empty Enter the PPTP local IP address for the xDSL/Cable connection. Gateway IP Address Empty A PPTP local ...

  • NetComm HS960 - page 44

    HS960 Wireless Gateway User Guide YML857 Rev1 44 www .netcomm.com.au 3-2-3 Server Figure 3-35 Server Setting Screen ...

  • NetComm HS960 - page 45

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 45 Item Default Description Web Server HTTP Port 80 Enter the HTTP port number . The HTTP port allowed range is 80 or 8010 to 8060. For access HS960 system under NA T , please tab the “http://HTTP Port IP Address: Port Number”. HTTPS Port 443 Enter the HTTPS port number . The HTT ...

  • NetComm HS960 - page 46

    HS960 Wireless Gateway User Guide YML857 Rev1 46 www .netcomm.com.au 3-2-4 Authentication Figure 3-36 Authentication Setting Screen ...

  • NetComm HS960 - page 47

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 47 Item Default Description Authentication T ype No Authentication Option: No Authentication, Built-in Authentication or User Agreement. No Authentication Subscriber can directly access the Internet without entering a username and password. Built-in Authentication The HS960 provides ...

  • NetComm HS960 - page 48

    HS960 Wireless Gateway User Guide YML857 Rev1 48 www .netcomm.com.au 3-2-5 RADIUS Authentication Figure 3-38 Authentication Setting Screen ...

  • NetComm HS960 - page 49

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 49 Item Default Description RADIUS Authentication Disable Option: No Authentication or RADIUS Ser ver . Disable (No Authentication) A subscriber can directly access the Internet without entering a username and password. Enable (RADIUS Authentication) The HS960 p rovides “RADIUS A u ...

  • NetComm HS960 - page 50

    HS960 Wireless Gateway User Guide YML857 Rev1 50 www .netcomm.com.au 3-2-6 Billing This function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer . Figure 3-39 Billing Setting Screen Item Default Description Pre-Paid Enable The subscribers can access Internet with pre-defined usage ti ...

  • NetComm HS960 - page 51

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 51 Item Default Description Enable Credit Card Service Disable Enables or disables the credit card service. Before you enable the credit card service, you must ensure that your credit service is configured (an external provider is required) and the currency is Australian dollars. Fi ...

  • NetComm HS960 - page 52

    HS960 Wireless Gateway User Guide YML857 Rev1 52 www .netcomm.com.au Accumulation The subscriber can access the Internet multiple times and on multiple occasions with the one account. The system will accumulate every individual usage times, until the pre-defined usage time runs out. A B C A l o g i n l o g o u t l o g o u t l o g i n l o g i n l o ...

  • NetComm HS960 - page 53

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 53 3-2-7 Accounting This function allows the service provider to generate subscriber accounts. Figure 3-44 Accounting Setting Screen Figure 3-45 Account Expiration Setting Screen ...

  • NetComm HS960 - page 54

    HS960 Wireless Gateway User Guide YML857 Rev1 54 www .netcomm.com.au Item Default Description Expiration Un-used account will be deleted after ~hours automatically 12 hours Enter the number of hours/minutes/days. The field maximum value is 30 hours/minutes/days. Accumulation account will be deleted after logged in ~ 3 months Enter the number and s ...

  • NetComm HS960 - page 55

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 55 Three-Button Printer/ Web-based Account Generator Panel Figure 3-47 Three-Button Printer/ Web-based Account Generator Panel Setting Screen Item Default Description Button A~C - Defines each button’ s billing profile. Select one billing profile by clicking in the list box. Pri ...

  • NetComm HS960 - page 56

    HS960 Wireless Gateway User Guide YML857 Rev1 56 www .netcomm.com.au Figure 3-49 PC-connected Printer Printout (Time to Finish) Figure 3-50 Web-based Account Generator Printout (Accumulation) ...

  • NetComm HS960 - page 57

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 57 Multiple Button entries. The device allows for the buttons on the printer to be pressed multiple times to increase the time purchased. Should button B be pressed multiple times it will multiply the time purchased by the pricing structure in button B. Figure 3-51 Example 1 Button B ...

  • NetComm HS960 - page 58

    HS960 Wireless Gateway User Guide YML857 Rev1 58 www .netcomm.com.au Discount Price Plan based on “Button Presses” is enabled. • This feature allows you to discount the time based on multiple button presses, or to offer increased time for selected customers. Figure 3-53 Example 2 Button B is pressed 7 times, however setting will allow 7 amoun ...

  • NetComm HS960 - page 59

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 59 Discount Price Plan based on “Button Presses” and Charge by level is enabled. • This allows for button combinations to be pressed to add different units of time together to get one account and receipt for the subscriber . Figure 3-55 Example 3 Amount: 2 x $2.00 + 4 x$ 1.50+1 ...

  • NetComm HS960 - page 60

    HS960 Wireless Gateway User Guide YML857 Rev1 60 www .netcomm.com.au Discount Price Plan based on “Button Presses” Figure 3-57 Discount Price Plan Setting Screen Item Default Description Charge by levels Enable Enables or disables the charge b y levels function. Level 1~10 This field displays the level number of charge rate. Conditions When> ...

  • NetComm HS960 - page 61

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 61 3-2-8 Credit Card The HS960 provides three credit card services (Authorize.net, iV alidate.net and Secure Pay) that allow ser vice provider to authorise, process, and manage credit transactions directly from Internet. Secure Pay is the Australia Credit Card Gateway , see www .secu ...

  • NetComm HS960 - page 62

    HS960 Wireless Gateway User Guide YML857 Rev1 62 www .netcomm.com.au Please follow steps below to pay using credit card. 1 Choose Credit Card service on the login page. Click Click Select Credit Card Ser vice Figure 3-59 Login Page 2 Select Service and enter payment informa tion. Currency: American Do llars Figure 3-60 Service & Payment Informa ...

  • NetComm HS960 - page 63

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 63 3 After valid payment information has been provided, the subscriber will obtain one valid account to login or the Figure 3-61 screen will appear . Figure 3-61 User Account Information ...

  • NetComm HS960 - page 64

    HS960 Wireless Gateway User Guide YML857 Rev1 64 www .netcomm.com.au 3-2-9 Customization Login Page The HS960 provides three different login page formats, including standard, redirect, advanced and frame format. Standard For some service providers, they may hope to have a customize subscriber’ s login page to the users. This function helps them t ...

  • NetComm HS960 - page 65

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 65 Item Default Description Logo Disable Select the check box to display service provider’ s logo. Title W elcome Enter the title name of subscriber login page. The maximum allowed characters length is 80. Subtitle Hot Spot Internet Service Enter the subtitle name of subscriber log ...

  • NetComm HS960 - page 66

    HS960 Wireless Gateway User Guide YML857 Rev1 66 www .netcomm.com.au Redirect This allow service provider to redirect the subscriber’ s browser to a specified home page. Figure 3-64 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. Figure 3-65 Redirect Login P ...

  • NetComm HS960 - page 67

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 67 Advanced This function allows the user to design the login page of the HS960. Figure 3-66 Advanced Login Page Setting Screen Item Default Description Welcome Slogan Welcome The maximum character allowance is 80. Page Background None The page background can be none or specified co ...

  • NetComm HS960 - page 68

    HS960 Wireless Gateway User Guide YML857 Rev1 68 www .netcomm.com.au Frame If “Frame” is selected the subscri ber login page will be separ ated into a T op Frame and a Bottom Fra me. The Bottom Fra me is a defa ult format for u sername and p assword inpu t, the T op Frame can be a specified UR L to link. www.caesarpark.com Figure 3-68 Frame Lo ...

  • NetComm HS960 - page 69

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 69 Logo This function allows for the uploading of a logo image file which can be shown on the standard login page and account printout of PC-connected printer . Figure 3-70 Logo Setting Screen ...

  • NetComm HS960 - page 70

    HS960 Wireless Gateway User Guide YML857 Rev1 70 www .netcomm.com.au Information Windo w This function allows for “Information Window” pop-ups on a subscribers PC once they have been connected to the HS960. These pop ups include counting down remaining time and also request replenishment once time has expired. Figure 3-71 Example-Login Page Scr ...

  • NetComm HS960 - page 71

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 71 Figure 3-73 Information Window Billing T ype=Time to Finish Figure 3-74 Information Window Super Subscriber Account (Default username=”super” & password=”super”) Figure 3-75 Logout Successfully Dialog Box Billing T ype=Accumulation Figure 3-76 Alarm Dialog Box1 ...

  • NetComm HS960 - page 72

    HS960 Wireless Gateway User Guide YML857 Rev1 72 www .netcomm.com.au Account Printout This function allows a service provider to specify the text on the account printout. Figure 3-77 Account Printout Customisation Setting Screen ...

  • NetComm HS960 - page 73

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 73 Figure 3-78 PC-connected Printer Printout Figure 3-79 Account Generator Printer Printout ...

  • NetComm HS960 - page 74

    HS960 Wireless Gateway User Guide YML857 Rev1 74 www .netcomm.com.au Credit Card Standard Login Page This function allows a service provider to customise the additional credit card message on the standard login page. Figure 3-80 Credit Customization Setting Screen Figure 3-81 Standard Login Page ...

  • NetComm HS960 - page 75

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 75 Service Selection Page This function allows the service provider to customise the additional credit card message for the standard login page. Figure 3-82 Service Selection Page Setting Screen (Secure Pay) Figure 3-83 Service Selection Page (SecurePay) ...

  • NetComm HS960 - page 76

    HS960 Wireless Gateway User Guide YML857 Rev1 76 www .netcomm.com.au Successful Page Figure 3-84 Successful Page Setting Screen Figure 3-85 Example-Successful Page ...

  • NetComm HS960 - page 77

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 77 Fail Page This function allows a service provider to customise the message for the log in failed page. Figure 3-86 Fail Page Setting Screen ...

  • NetComm HS960 - page 78

    HS960 Wireless Gateway User Guide YML857 Rev1 78 www .netcomm.com.au User Agreement Page This function allows the user to design a user agreement page that the user will be presented with after successful log in. Figure 3-87 User Agreement Page Setting Screen Figure 3-88 User Agreement Page ...

  • NetComm HS960 - page 79

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 79 3-2-10 Pass Through The passthrough function allows the administrator to add the MAC addresses of devices on the LAN that can access the internet without the requirement to have a user name and password for authentification. Figure 3-89 Pass through Setting Screen ...

  • NetComm HS960 - page 80

    HS960 Wireless Gateway User Guide YML857 Rev1 80 www .netcomm.com.au 3-2-11 Filtering Filtering allows the system administrator to have a list of restricted destinations which users will not be able to view . This is useful to block specified Internet websites or Intranet areas. Figure 3-90 Filtering Setting Screen Item Default Description Filteri ...

  • NetComm HS960 - page 81

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 81 3-2-12 Share This feature allows the sharing of network devices after the subscriber has successfully logged in. Figure 3-92 Share Device Setting Screen Item Default Description Share LAN resource Disable Enables or disables share LAN resource function. Resource Name Empty Enter t ...

  • NetComm HS960 - page 82

    HS960 Wireless Gateway User Guide YML857 Rev1 82 www .netcomm.com.au 3-2-13 Portal Page This feature allows for the redirecting of a subscriber’ s browser to a specified portal pa ge after successful login. Figure 3-93 Portal Page Setting Screen Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Clic ...

  • NetComm HS960 - page 83

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 83 3-2-14 Advertisement The system allows the service provider to input up to 10 URL links for advertising purposes. These will display as pop ups whilst the user is accessing the service. Figure 3-94 Advertisement URL Link Setting Screen Item Default Description Frequency One Time O ...

  • NetComm HS960 - page 84

    HS960 Wireless Gateway User Guide YML857 Rev1 84 www .netcomm.com.au 3-2-15 Walled Gar den The Walled garden feature allows the administrator to list up to 10 web addesses that can be accessed without being required to log in with a username and password. Yahoo www.yahoo.com MSN www.msn.com Microsoft www.microsoft. com Figure 3-95 Walled Garden The ...

  • NetComm HS960 - page 85

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 85 3-2-16 DDNS (Dynamic Domain Name Service) An IP Registry provides a public central data base where information such as email addresses, host names, IP addresses etc. can be stored and retrieved. This solves the problems if your DNS server uses an IP associated with dynamic IP addr ...

  • NetComm HS960 - page 86

    HS960 Wireless Gateway User Guide YML857 Rev1 86 www .netcomm.com.au Item Default Description Force to update every ~day(s) when WAN IP address keeps no change 1 day Enter a number in the field to set the force update interval (in days). No 01~03 The index number of a DDNS account. Active Disable Click on check box, active or inactive the DDNS rec ...

  • NetComm HS960 - page 87

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 87 3-2-17 LAN Devices The administrator can remotely control LAN Devices via the HS960 LAN devices feature. Figure 3-98 LAN Devices Setting Screen Item Default Description Polling Interval 5 Min. The default value is 5 minutes. The Polling Interval valid range is 1 to 1440. Device Na ...

  • NetComm HS960 - page 88

    HS960 Wireless Gateway User Guide YML857 Rev1 88 www .netcomm.com.au 3-2-18 Syslog This function allows the device to transmit event messages to your syslog server or your email address for remote monitoring and troubleshooting. • Syslog Setting Figure 3-99 Syslog Setting Screen ...

  • NetComm HS960 - page 89

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 89 Item Default Description Syslog Disable Enables or disables the syslog server function. Syslog on LAN Server IP Address Empty Enter the syslog ser ver’ s IP address. The HS960 will send all of its logs to the specified syslog server . Server MAC Address Empty Enter the syslog s ...

  • NetComm HS960 - page 90

    HS960 Wireless Gateway User Guide YML857 Rev1 90 www .netcomm.com.au Log Categories Figure 3-100 Log Settings Screen ...

  • NetComm HS960 - page 91

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 91 Item Interval Time Description Syslog Disable Click on the check box to send log information to your syslog server . Email Disable Click on the check box to send log information to your e-mail address. System Syslog Information 60 minutes The log included system information would ...

  • NetComm HS960 - page 92

    HS960 Wireless Gateway User Guide YML857 Rev1 92 www .netcomm.com.au Item Interval Time Description Subscriber T race When subscriber logout A log including subscriber’ s log in or logout time will be sent once after the subscriber logs out. Format: (Id, MAC Address) (Subscriber T race, T ype, Event, S/N, Username, User IP , User MAC, Interface, ...

  • NetComm HS960 - page 93

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 93 Item Interval Time Description Billing Billing Log When log created A log would be sent after a billing log is created. Format: (Id, MAC Address) (Billing Log, T ype, S/N, Username, Billing profile information, Units, Usage time, Bill, Pa yment) T ype: T imeT oFinish | Accumulati ...

  • NetComm HS960 - page 94

    HS960 Wireless Gateway User Guide YML857 Rev1 94 www .netcomm.com.au 3-2-19 Session T race Session T race is an intelligent function to help the service provider trace ever y user’ s access behavior . When “session trace” is enabled, the system will collect information such as destination IP , destination port, source IP , source MAC, source ...

  • NetComm HS960 - page 95

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 95 3-2-20 Bandwidth This function enables the administrator to limit bandwidth usage on a per user basis (MAC address). This prevents users from consuming a disproportionately large amount of bandwidth so every user gets a fair share of the available bandwidth. Figure 3-102 Bandwidth ...

  • NetComm HS960 - page 96

    HS960 Wireless Gateway User Guide YML857 Rev1 96 www .netcomm.com.au 3-2-21 Secure Remote This feature allows the administrator to create a secure connection to a remote site or back end system with a VPN PPTP Client. If “Secure Remote” is enabled, the RADIUS packet/ syslog will be transferred to this secure connection. Figure 3-103 Secure Remo ...

  • NetComm HS960 - page 97

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 97 3-2-22 SNMP The SNMP Agent Configuration screen enables you to access to your device via Simple Network Management Protocol. Y ou must first enable SNMP on the SNMP Agent Configuration screen. Figure 3-104 SNMP Setting Screen Item Default Description SNMP Disable Disables or en ...

  • NetComm HS960 - page 98

    HS960 Wireless Gateway User Guide YML857 Rev1 98 www .netcomm.com.au 3-2-23 Wireless Figure 3-105 Wireless Setting Screen ...

  • NetComm HS960 - page 99

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 99 Item Default Description General Settings ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network. It is case sensitive and must not exceed 32 characters. Channel 6 Select the channel ID for wireless connection. Security Disable Select dis ...

  • NetComm HS960 - page 100

    HS960 Wireless Gateway User Guide YML857 Rev1 100 www .netcomm.com.au Item Default Description Beacon Interval 200 This valid value range is 1 to 1000 and indicates the frequency interval of the beacon. RTS Threshold 2347 This valid value range is 256-2342. This setting determines the packet size at which the HS960 issues a request to send (RTS) be ...

  • NetComm HS960 - page 101

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 101 3-2-24 Account Generator Figure 3-106 Account Generator Printer Setting Screen Figure 3-107 Application ...

  • NetComm HS960 - page 102

    HS960 Wireless Gateway User Guide YML857 Rev1 102 www .netcomm.com.au 3-3 System Status Display HS960 system basic status, including, 1. System 2. Account List 3. Account Log 4. Current User 5. DHCP Clients 6. Session List 7. LAN Devices Figure 3-108 System Status Item Screen ...

  • NetComm HS960 - page 103

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 103 3-3-1 System The System Information Menu displays current system basic information including the ser vice connection message, host name, LAN, WAN, DHCP Configuration, DNS, E-mail Redirection, SSL Certificate, network traffic Information and the system firmware version number ...

  • NetComm HS960 - page 104

    HS960 Wireless Gateway User Guide YML857 Rev1 104 www .netcomm.com.au Figure 3-110 System Status Screen ...

  • NetComm HS960 - page 105

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 105 3-3-2 Account List Y ou can display a list of all the account informa tion on this device. This table includes the username, password, usage time, time created, login time, expiration time and status. Figure 3-111 Account List 3-3-3 Account Log The account log shows the accounts? ...

  • NetComm HS960 - page 106

    HS960 Wireless Gateway User Guide YML857 Rev1 106 www .netcomm.com.au 3-3-4 Current User Display the current logged-in subscribers’ status. It allows the service provider to disconnect subscribers. Figure 3-113 Current User List Figure 3-114 Current User List (super account) Figure 3-115 Current User List (No Authentication) 3-3-5 DHCP Clients Th ...

  • NetComm HS960 - page 107

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 107 3-3-6 Session List The remote site administrator could monitor the real time usage status of HS960 via this page. Figure 3-117 Session List Screen 3-3-7 LAN Devices Y ou can manage all devices by clicking on device name to access device’ s Web-based interface. Figure 3-118 LAN ...

  • NetComm HS960 - page 108

    HS960 Wireless Gateway User Guide YML857 Rev1 108 www .netcomm.com.au 3-4 System T ools This allows service provider or administrator to process Firmware upgrade, change password and backup or restore configuration. 1. Configuration 2. Firmware 3. Boot Code 4. System Account 5. SSL Certificate 6. Ping Command 7. Restart 8. Logout Figure 3-119 Sy ...

  • NetComm HS960 - page 109

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 109 3-4-1 Configuration Use the Configuration item to save, restore or reset configuration parameters of the HS960 . Figure 3-120 Configuration Setting Screen Item Default Description Backup Click it to save the system configuration to your computer . (export.cfg) Remote TFTP Se ...

  • NetComm HS960 - page 110

    HS960 Wireless Gateway User Guide YML857 Rev1 110 www .netcomm.com.au 3-4-2 Firmware Upgrade The Firmware Upgrade menu loads updated firmware into the flash ROM. After downloading the new firmware, the agent will automatically restart it. Manual Firmware Upgrade Figure 3-121 Manual Firmware Upgrade Setting Screen Note: 1. Before downloading the ...

  • NetComm HS960 - page 111

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 111 3-4-4 System Account Use the System Account screen to change the system accounts. Figure 3-124 System Account Setting Screen ...

  • NetComm HS960 - page 112

    HS960 Wireless Gateway User Guide YML857 Rev1 112 www .netcomm.com.au Administrator Account 1 Start your W eb browser and enter the factory default IP address 10.59.1.1 in your browser’ s location box. Press Enter . Figure 3-125 Web Browser Location Field (Factory Default) 2 The HS960 configuration main menu will a ppear . Enter admin (default) ...

  • NetComm HS960 - page 113

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 113 Web-Based Accounting Manager 1 Start your Web browser and enter the factory default IP address 10.59.1.1 in your browser’ s location box. Press Enter . Figure 3-128 Web Browser Location Field (Factory Default) 2 The HS960 configuration main menu will a ppear . Enter account as ...

  • NetComm HS960 - page 114

    HS960 Wireless Gateway User Guide YML857 Rev1 114 www .netcomm.com.au Supervisor Account 1 Start your Web browser and enter the factory default IP address 10.59.1.1 in your browser’ s location box. Press Enter . Figure 3-131 Web Browser Location Field (Factory Default) 2 The HS960 configuration main menu will appear . Enter supervisor as the Use ...

  • NetComm HS960 - page 115

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 115 3-4-5 SSL Certificate The function allows you to download the registered CA certificate into the HS960 . Figure 3-134 SSL Certificate Download Setting Screen Note: The password field must the same as the CA ’ s registered password. 3-4-6 Ping Command The Ping function can c ...

  • NetComm HS960 - page 116

    HS960 Wireless Gateway User Guide YML857 Rev1 116 www .netcomm.com.au 3-4-7 Restart If your HS960 is not operating correctly , you can choose this option to display the restart HS960 screen. Clicking the apply button restart the HS960, with all of your settings remaining intact. Figure 3-136 Restart Screen 3-4-8 Logout If you would like to leave th ...

  • NetComm HS960 - page 117

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 117 APPENDIX A SIGNAL CONNECTION ARRANGEMENTS RJ-45 Ethernet Port The HS960 RJ-45 Ethernet port can connect to any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router . Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable to connec ...

  • NetComm HS960 - page 118

    HS960 Wireless Gateway User Guide YML857 Rev1 118 www .netcomm.com.au APPENDIX C: LEGAL & REGULA T ORY INFORMA TION This manual is copyright. Apart from any fair dealing for the purposes of priva te study , research, criticism or review, as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system or transmitted ...

  • NetComm HS960 - page 119

    YML857 Rev1 HS960 Wireless Gateway User Guide www .netcomm.com.au 119 Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transfera ble; 2. This warranty shall not appl y to software programs, batteries, power supplies, ca bles or other accessories supplied in or ...

  • NetComm HS960 - page 120

    Contact Information If you have any technical difficulties with your product, please do not hesitate to contact NetComm’ s Customer Support Department. Email: support@netcomm.com.au www .netcomm.com.au Note: NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide. For further i ...

Manufacturer NetComm Category Network Router

Documents that we receive from a manufacturer of a NetComm HS960 can be divided into several groups. They are, among others:
- NetComm technical drawings
- HS960 manuals
- NetComm product data sheets
- information booklets
- or energy labels NetComm HS960
All of them are important, but the most important information from the point of view of use of the device are in the user manual NetComm HS960.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals NetComm HS960, service manual, brief instructions and user manuals NetComm HS960. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product NetComm HS960.

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A complete manual for the device NetComm HS960, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use NetComm HS960 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of NetComm HS960.

A complete NetComm manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual NetComm HS960 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the NetComm HS960, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the NetComm HS960, that we can find in the current document
3. Tips how to use the basic functions of the device NetComm HS960 - which should help us in our first steps of using NetComm HS960
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with NetComm HS960
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of NetComm HS960 in a specific country, if it was not possible to solve the problem on our own.

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