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Polycom SoundStation 2W - page 1
SoundStation 2W ™ User Guide and Administrator Guide USER GUIDE / ADMINISTRA T OR GUIDE ...
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Polycom SoundStation 2W - page 2
SA VE THESE INSTRUCTIONS When using your telephone equipment, the follo wing safety precautions should alw ays be follo wed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment. • Installation must be performed in accordance wi ...
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Polycom SoundStation 2W - page 3
Thank Y ou ............................................. 5 Over view .............................................. 5 Par ts List ............................................... 6 Setting up SoundStation2W™ ................... 7 Features ................................................ 9 LED Indicators ............................................ ...
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Polycom SoundStation 2W - page 4
T roubleshooting ................................... 26 No Signal .............................................................................................. 26 No Dial T one ......................................................................................... 26 Does Not Ring ................................................................. ...
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Polycom SoundStation 2W - page 5
SoundStation2W™ User Guide - 5 Thank Y ou Thank you for choosing the Polycom SoundStation2W™. In this User Guide, you will find e verything you need to quickly set up, use, and man- age your ne w conference telephone. Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2W™ telephon ...
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Polycom SoundStation 2W - page 6
SoundStation2W™ User Guide - 6 Par ts List The follo wing items are included in your SoundStation2W™ pack- age. Check this list before instal- lation to ensure that you ha ve re- cei ved each item. If you are missing any items, please contact your SoundStation2W™ reseller . SoundStation2W™ console Battery pack -2 Cell Pack for SoundStation2 ...
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Polycom SoundStation 2W - page 7
SoundStation2W™ User Guide - 7 Setting up SoundStation2W™ Ready State SoundStation2W™ will display a Ready message after successfully communicating with the base upon po wer up. The Ready message is also sho wn after a call is completed and the phone is a v ailable for the next call. Connect base station to power and analog phone line. Instal ...
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Polycom SoundStation 2W - page 8
SoundStation2W™ User Guide - 8 Both the base station and the console can be wall mounted if desired. The base station can also be mounted under a table. The appropriate mounting scre w holes are provided on the back surfaces. The console can also be locked in place using a standard laptop security cable. This feature is designed for rooms where i ...
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Polycom SoundStation 2W - page 9
SoundStation2W™ User Guide - 9 Features LED Indicators Buttons Understanding the Display The LEDs located on the top of your SoundStation2W™ indicate the current status of your confer - ence telephone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Menu Displ ...
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Polycom SoundStation 2W - page 10
SoundStation2W™ User Guide - 10 SoundStation2W™ comes in two dif ferent formats. The product uses either 2.4 GHz WDCT (W orldwide Digital Cordless T elecommunications) or 1.9 GHz DECT (Digital Enhanced Cordless T elecommunications) stan- dard technology . WDCT is widely used in North America, South Ameri- ca, and China, while DECT is used in Eu ...
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Polycom SoundStation 2W - page 11
SoundStation2W™ User Guide - 11 Mobile Phone Mode is an additional ne w mode of operation of fered by the SoundStation 2W™. This feature enables you to combine the con venience of a mo- bile phone with the acoustics of a confer - ence phone. For e xample, if you were in a call on your mobile telephone, you could connect your mobile telephone to ...
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Polycom SoundStation 2W - page 12
SoundStation2W™ User Guide - 12 Using SoundStation2W™ Direct Dial 1. T o obtain dial tone, press the ke y . 2. Dial the desired number . ► T o cancel the call, press the ke y . Indirect Dial 1. From the Ready screen, dial the desired number . 2. Press the ke y or the SEND soft ke y to make the call. ► If you make a mistake entering the tele ...
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Polycom SoundStation 2W - page 13
SoundStation2W™ User Guide - 13 Ending a Call T o end a call, press the ke y . Call Hold When a call is on hold, you cannot hear your remote party , and they cannot hear you. ► T o place a call on hold, press the HOLD soft ke y . The LEDs on the top of your SoundStation2W™ will blink red. ► T o resume a call, press the RE- SUME soft ke y . ...
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Polycom SoundStation 2W - page 14
SoundStation2W™ User Guide - 14 Speed Dial a Number Y ou can speed dial any entry in your Phone Book, in either of these ways: Speed Dial Number First 1. Enter the 1- or 2-digit Speed Dial number . 2. Press the Phone b utton or the SEND soft ke y . If a Speed Dial entry does not exist, a Not Assigned notice will appear . Y ou can enter a ne w Spe ...
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Polycom SoundStation 2W - page 15
Connection Diagram ► Y ou can also access the DIAL s oft ke y after selecting an entry with the Select button. 1. Choose the entry you want to dial. (See “Quick selection in a list” on page 17.) 2. Press the DIAL soft ke y . Y ou will see and hear the call being dialed. Entries in the Phone Book can be automatically dialed. Dialing using the ...
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Polycom SoundStation 2W - page 16
SoundStation2W™ User Guide - 16 Ringer T ype Selection 1. Press the Menu b utton and choose Settings and press the Select b utton. 2. Cycle through the options using the Scrolling b uttons and choose Ringer T ype, and then press the Select b utton. 3. Sample the ring types by press- ing the Scrolling b uttons or the <— and —> soft ke ys ...
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Polycom SoundStation 2W - page 17
SoundStation2W™ User Guide - 17 Language SoundStation2W™ allo ws you to select your preferred language for the phone to use when displaying information. T o change the language setting: 1. Press the Menu b utton and choose Settings. 2. Cycle through the options using the Scrolling b uttons and choose Language, and then press the Select b utton. ...
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Polycom SoundStation 2W - page 18
SoundStation2W™ User Guide - 18 Bridge Soft Key Y ou may program the telephone number of your preferred conferencing bridge vendor into the SoundStation2W™ so that it is immediately a v ailable. Programming the Bridge number 1. Press the Menu b utton, choose Bridge Setup using the Scrolling b uttons, and press the Select but- ton. 2. Choose Ent ...
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Polycom SoundStation 2W - page 19
SoundStation2W™ User Guide - 19 Placing a call using the Bridge soft key Phone Book 1. Press the BRIDGE soft ke y . 2. The programmed number is auto- matically dialed and a call is placed to your preferred bridge vendor . Y ou can use the Phone Book to store a local directory of 25 contacts. Y ou can add, edit, delete, dial, or search any contact ...
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Polycom SoundStation 2W - page 20
SoundStation2W™ User Guide - 20 Adding an entr y 1. Press the PH BOOK soft ke y and then the NEW soft ke y . 2. Enter information in the Name , Ph# (telephone number includ- ing any prefix es, such as 9 and/or 1), and Co (company) field using the alphanumeric ke ys on the dial pad. Y ou can move between fields using the Scrolling b uttons. 3. ...
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Polycom SoundStation 2W - page 21
SoundStation2W™ User Guide - 21 View System Information This feature displays the follo wing information about the SoundStation2W™: Location and Number , System Information, and Registration Information. W ith this feature you can easily identify the home room location for the phone. Deleting an entr y 1. Choose the entry you wish to delete and ...
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Polycom SoundStation 2W - page 22
SoundStation2W™ User Guide - 22 Standby Mode The phone has an automatic po wer sa ve function to extend battery operated usage. The product will switch into Standby within one minute of being in an idle inacti ve state. The console will not go into Standby if there is an acti ve call, e ven if there are pauses in the con versation. If the console ...
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Polycom SoundStation 2W - page 23
SoundStation2W™ User Guide - 23 Charging SoundStation2W™ operates on a rechargeable lithium ion battery . The battery needs to be recharged peri- odically . Use the supplied charger to recharge the battery while it is installed in the console. In similar fashion to a laptop PC or a mobile phone, the SoundStation2W™ can be used or continue ope ...
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Polycom SoundStation 2W - page 24
SoundStation2W™ User Guide - 24 Paging the Console Y ou can locate a misplaced console by using the paging feature. When paging, the console beeps. This will allo w you to locate the console. 1. Press the Page b utton on the base station to locate the SoundStation2W™ console. 2. The console will play a sound to indicate its location. The consol ...
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Polycom SoundStation 2W - page 25
SoundStation2W™ User Guide - 25 LCD Message Summar y The follo wing messages are displayed on the console LCD to represent v arious usage conditions. LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. No Signal Signal strength is too weak to carr y a call. Antenna icon will show zero b ...
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Polycom SoundStation 2W - page 26
SoundStation2W™ User Guide - 26 No Signal “No Signal” is displayed when the console loses contact with the base. V erify the follo wing: T roubleshooting ► Check that the base station is po wered up. ► Make sure that the console is not out of the allo wed range (150 feet). ► Mov e the console to a location where there are fe wer obstruc ...
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Polycom SoundStation 2W - page 27
SoundStation2W™ User Guide - 27 Shor t Silences, Echoes, or Clipped Speech ► Do not mov e the SoundStation2W™ console while it is in use. ► K eep your hands aw ay from the console during calls. ► T o a v oid excessi ve noise around SoundStation2W™, mov e com- puters, projectors, papers, cups, and other noise-producers aw ay from the con ...
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Polycom SoundStation 2W - page 28
Administrator Guide ...
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Polycom SoundStation 2W - page 29
SoundStation2W™ Administrator Guide - 29 Location: 1 Location Name Enter a name for the SoundStation2W™’ s location, such as “Conference Room B”. 2 This Phone # Enter the SoundStation2W™’ s telephone number . Phone System: 1 Caller ID T urn Caller ID on or of f (if av ailable). Passcode: 1 Set a passcode if required. Diagnostics: 1 Mi ...
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Polycom SoundStation 2W - page 30
SoundStation2W™ Administrator Guide - 30 Assign a passcode: 1. Press the Menu b utton, choose Admin Setup using the Scrolling b uttons, and press the Select but- ton. Choose Passcode using the Scrolling b uttons, and press the Select b utton. 2. Press the ASSIGN soft ke y and enter a three-digit password. If you make an error , press the <DEL ...
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Polycom SoundStation 2W - page 31
SoundStation2W™ Administrator Guide - 31 Change the passcode: 1. From the Admin Setup menu, choose Passcode using the Scroll- ing b uttons and press the Select b utton. 2. Press the CHANGE soft ke y , enter the current passcode, and press the ENTER soft ke y . If you decide not to change the password, press the CANCEL soft ke y or the Exit b utto ...
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Polycom SoundStation 2W - page 32
SoundStation2W™ Administrator Guide - 32 2. Choose Location Name using the Scrolling b uttons, and press the Select b utton. Enter a location name using the dial pad. This name will be displayed when “Location Name and Number” submenu of “This Phone” menu is selected from the main menu. ► If you make an error , press the <DEL soft ke ...
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Polycom SoundStation 2W - page 33
SoundStation2W™ Administrator Guide - 33 Caller ID* Y ou can turn Caller ID on or of f. By default, Caller ID is on. *Caller ID is a subscription service. Chec k with your local telephone service pr ovider to de- termine if this service is available in your ar ea. Phone System 1. Press the Menu b utton, choose Admin Setup and press the Select b u ...
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Polycom SoundStation 2W - page 34
SoundStation2W™ Administrator Guide - 34 Flash Timing Y ou can adjust the timing of the Flash de- lay to 75, 100, 300, or 600 milliseconds. 1. Press the Menu b utton, choose Ad- min Setup and press the Select b ut- ton, enter the passcode (if required) and press the ENTER soft ke y . 2. Choose Phone System follo wed by Flash T iming from the av a ...
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Polycom SoundStation 2W - page 35
SoundStation2W™ Administrator Guide - 35 MIC 1 MIC 3 MIC 2 MIC 4 MIC 5 Mic (Microphone) T est Y ou may test the SoundStation2W™’ s microphones to ensure that they are working optimally . Console SPKR (Speaker) T est Y ou can select an acoustic test signal to dri ve through the SoundStation2W™’ s speaker for speaker testing and to sample t ...
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Polycom SoundStation 2W - page 36
SoundStation2W™ Administrator Guide - 36 ► White Noise is a signal whose energy is distrib uted uni- formly among all frequencies within a band of interest, which for the SoundStation2W™ 3. Press the Select b utton to acti- v ate the signal. Restore Defaults Restoring the defaults will irretrie vably remo ve all settings and data that ha ve b ...
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Polycom SoundStation 2W - page 37
Specifications and W arranty Infor mation ...
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Polycom SoundStation 2W - page 38
SoundStation2W™ Administrator Guide - 38 Limited W arranty Limited W arranty and Limitation of Liability Polycom warrants to the end user (“Cus- tomer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller . Polyco ...
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Polycom SoundStation 2W - page 39
SoundStation2W™ Administrator Guide - 39 W ARRANTY EXCLUSIVE. IF A POL YCOM PR ODUCT DOES NO T OPERA TE AS W ARRANTED ABO VE, CUSTOMER’S SOLE REMED Y FOR BREA CH OF THA T W ARRANTY SHALL BE REP AIR, REPLA CEMENT , OR REFUND OF THE PURCHASE PRICES P AID, A T POL YCOM’S OPTION. T O THE FULL EXTENT ALLOWED BY LA W , THE FOREGOING W ARRANTIES AND ...
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Polycom SoundStation 2W - page 40
SoundStation2W™ Administrator Guide - 40 This de vice complies with part 15 of the FCC Rules. Operation is subject to the follo wing two conditions: (1) This de vice may not cause harmful interference, and (2) This de vice must accept any inter - ference recei ved, including interfer - ence that may cause undesired operation. NO TE: This equipmen ...
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Polycom SoundStation 2W - page 41
SoundStation2W™ Administrator Guide - 41 A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See the rest of these installation instructions for details. equipment causes ha ...
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Polycom SoundStation 2W - page 42
SoundStation2W™ Administrator Guide - 42 may gi ve the telecommunications compan y cause to request the user to disconnect the equipment. Users should ensure for their o wn protection that the electrical ground connections of the po wer utility , telephone lines and internal metallic water pipe system, if present, are connected together . This pr ...
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Polycom SoundStation 2W - page 43
SoundStation2W™ Administrator Guide - 43 Connection to party line service is subject to state tarif fs. (Contact the state public utility commission, public service commis- sion or corporate commission for informa- tion.) IMPOR T ANT : The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centi- m ...
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Polycom SoundStation 2W - page 44
SoundStation2W™ Administrator Guide - 44 CE Mark R and TTE Directive This SoundStation2W has been marked with the CE mark. This mark indicates compliance with EEC Directi ves 89/336/ EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Declaration o ...
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Polycom SoundStation 2W - page 45
SoundStation2W™ Administrator Guide - 45 Installation Instructions Installation must be performed in accor- dance with all rele v ant national wiring rules. Plug Acts as Disconnect De- vice The socket outlet to which this apparatus is connected must be installed near the equipment and must always b readily accessible. Safety Notices New Zealand O ...
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Polycom SoundStation 2W - page 46
For information, contact your reseller or go to: www .polycom.com Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 4750 W illow Road Pleasanton, CA 94588 Polycom ® , SoundStation ® , and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. SoundStation2W™ is a registered trademark of ...
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