-
Server Technology PPNT - page 1
Server Technology Inc. RE M O T E Power On/Off TM + Aux I NTELLIGENT R ING -A CTIVATED R EMOTE P OWER C ONTROL Installation and User's Guide for: Model #PP02 Model #PP03 Model #PPNT On/Off/Reboot Power Control On/Off/Reboot Power Cont rol On/Off/Reboot Power Control plus Microsoft Windows 95/98/ME plus Microsoft Windows NT/XP/2000 ShutDown Sup ...
-
Server Technology PPNT - page 2
Table of Contents Introduction 5 About this Guide 6 Product Overvi ew 7 Intelligent Power Module (IPM) 8 Power On/Off +Aux control unit 9 A Sample Session, Power-ON M ode 11 Installation I n s t a l l i n g t h e I P M 1 2 In stalling the Power On/Off +Aux control unit 12 I n s t a l l a t i o n D i a g r a m s 1 3 Operating Modes and Options Prefa ...
-
Server Technology PPNT - page 3
Off-Hook (busy) RE B O O T 2 3 DIP Switch Configuration, RE BOOT Mode 23 Example DIP Switch Settings, RE BOOT Mode 25 Infinite-On/Off Mode 26 DIP Switch Configuration and Examples, Infi nite-On/Off Mode 27 The +Aux Feature Installing an Auxiliary Device 28 Sharing a Single Phone Line 29 Modem Priority Option 30 As a Security Feature 30 Sample Sessi ...
-
Server Technology PPNT - page 4
Functional Changes for ShutDown Support 49 Microsoft Windows NT UPS Service Configuration 50 Microsoft Windows 2000/XP UPS Service Configuration 53 Operational Behavior, 2000/XP ShutDown 56 Loopback ShutDown Test 56 Windows NT/ 2000/XP Automatic Logon 57 Appendix D - Upgrade Kits Available Upgrade Kits 58 Is Your Power On/Off Control Unit Upg rade- ...
-
Server Technology PPNT - page 5
Introduction Congratulations on y our purchase of Remote Power On/Off. Built with pride in th e United States of America it allows an unm anne d PC and/or peripheral devices to be safely pow ered on/off or rebooted from distant locati ons, thus elim inating the expense of runni ng a host PC 24 hours-a-day, or mini mizing down-t ime due to rem ote s ...
-
Server Technology PPNT - page 6
About this Guide This guide is intended to be printed. Printing this guide will provide proper clarity of the diagrams. Remote Power On/Off has been designed to control power suppli ed to a PC. In general, the PC i s running a comm unications applic ation that utilizes an analog modem to com municat e over ordinary telephone lines. Although th e ma ...
-
Server Technology PPNT - page 7
Product Overview Pictured below are the component s included with a 110VAC Rem ote Power On/Off system . The item s in the center picture represent a PP02 model. Note: A document ation CD-ROM m ay have been included i nstead of the printed m anual. The item s shown on the left are the additional item s included wit h a PP03 model. The item s shown ...
-
Server Technology PPNT - page 8
Intelligent Power Module (IPM) - 110vAC model The Intelligent Power Module houses an el ectronic relay that will switch power to your computer, or any AC powered device, on and off. The module is activated (powered ON) via a signal from the Power On/Off +Aux control unit. Compare your module now to the illustration below and familiarize yourself wi ...
-
Server Technology PPNT - page 9
Power On/Off +Aux Control Unit The desktop portion of Rem ote Power On/Off is t he Power On/Off +Aux control unit. Thi s unit moni tors the telephone line for RING, OFF-HOOK, and ON-HOOK conditions and signals the IPM to power the computer and peripherals on and off accordingly. TM O N /O FF S TA T US ON/OFF Master Power Switch - thi s square mom e ...
-
Server Technology PPNT - page 10
L INE port - the incomi ng telephone line, from the wall-jack, connects to t his RJ11 port. M ODEM port - a telephone cable connects out from t his RJ11 port to the m odem' s line-in port. . A UX port - a facsimil e machine, answering m achine, or other device sharing t he same phone line connects t o this RJ11 port. IPM P ORT - the signal cab ...
-
Server Technology PPNT - page 11
A sample session, Power-ON Mode: 1 The user makes a m odem call to t he phone number of the line attached t o the Power On/Off +Aux control unit. 2 The Power On/Off +Aux unit detects the i ncoming RINGs and counts t hem. After the first ring, the Power On/Off +Aux signals the IPM to power-ON the host PC and peripherals. 3 The line continues to ring ...
-
Server Technology PPNT - page 12
Installation This section covers the in itial installation and testing o f the Power On/Off +Aux control unit and the Inte lligent Power Module (110vAC version). For additional i nstallation i nformation rega rding the Windows 95/98/M E and Windows NT/2000/XP ShutDown/ RE BOOT versions refer to Appendix B and Appendix C respectively. For the 220VAC ...
-
Server Technology PPNT - page 13
NOTE: UPS users must attach the wal l-mount power suppl y to a second backed-up outlet provided on t he back of the battery back-up. If not, a power outage will result in the PC power ing off because the IPM w ill switch off if the Power On/Off +Aux unit looses power. Do not pl ug the power supply into an outl et that is swit ched on/off by the IPM ...
-
Server Technology PPNT - page 14
After installing Remote Power On/Off: PC OFF ON ON OFF Powe r/ Surge S trip T elep hone Cables To Modem Lin e-In T elephone Wa l l J a c k Mode m Power Suppl y ON OFF OFF ON MR TR SD RD OH CD AA HS IPM Powe r On/Off + Aux (back vi ew) IPM Signal Cabl e D IP S WITCH ES L IN E M ODE M A UX IPM P ORT P OW ER ST A TUS I NTELLIGEN T P OWER M ODULE 0 TM ...
-
Server Technology PPNT - page 15
Operating Modes and Options Remote Power On/Off offers three exclusive Operating Modes with several selectable op tions for each m ode. Operating modes and options are determined by the Power On/Off +Aux control unit's DIP-switch settings. The two common Operating Modes are the Power-ON Mode (next page) and the RE BOOT Mode (begins page 20). T ...
-
Server Technology PPNT - page 16
Power-ON Mode The default operating mode for the Remote Power On/Off system is the Power-ON Mode . This mode all ows a PC and peripherals to be turned-ON by an incomi ng telephone call and autom aticall y turned-OFF after the call i s complet ed. In this mode, the Power On/Off +Aux control unit monitors the telephone line for th ree conditions know ...
-
Server Technology PPNT - page 17
Note: These Power-OFF Delay Time settings are usef ul to support post-connection operations, such as host so ftware "Call-Back" services. The recommended selection for this option is two minutes. This will allow time for a re-dial in cases where the firs t connect fails (usually because the hos t PC takes too long to fully bootup), as wel ...
-
Server Technology PPNT - page 18
Pow er-OFF Delay Time DIP switches 3 and 4 are used to sel ect the Power-OFF Delay Tim e value: 3|OFF 4|OFF 1 second Power-OFF Delay Tim e * 3|OFF 4|ON 2 m inute Power-OFF Delay Tim e 3|ON 4|OFF 15 minute Power-OFF Dela y Time 3|ON 4|ON 1 hour Power-OFF Delay Tim e DIP switch 5 determ ines when the Power-OFF Delay Tim e should apply : 5|OFF Power-O ...
-
Server Technology PPNT - page 19
Example DIP Switch Confi gurations, Pow er-ON Mode: Ring = Power-ON, Hang-up = Power-OFF 1 RING Power-ON 1 second Powe r -OF F delay 1 RING Power-ON 2 minute Powe r -OFF dela y 15 R IN G T ur n-O F F en abl ed 1 RING Power-ON 2 minute Powe r -OFF dela y 1 RING Power-ON 15 minut e Power-O FF dela y 1 RING Power-ON 1 hour Pow er-OF F delay 5 RING Pow ...
-
Server Technology PPNT - page 20
RE BOOT Mode The second operating mode is the RE BOOT Mode. This m ode is used to rem otely reboot a device by temporari ly interrupti ng its power source. The RE BOOT Mode provides a full col dboot, practical for resetting remo te network equipm ent, comm unications or fax servers, individual PCs, or any di stributed device in a lock-up or error s ...
-
Server Technology PPNT - page 21
No Answer RE BOOT With the No Answer RE BOOT method, the Power On/Off +Aux control unit will count incom ing RINGs and only initiate a reboot when a selected Ring-Count occurs and the call is not answered . If the call is answered (off-hook is detected) at anytime, ei ther before or after the selected Ring-C ount, the reboot is canceled. The minim ...
-
Server Technology PPNT - page 22
This On-Hook RE BOOT m ethod does not require any changes to t he host PC configuration (the m odem can answer on any ring number desired). For exam ple, the system will operate as follows (Ring-Count set to 8): A call placed to the host PC is answ ered, the modem connection is made, and the session is successful. When finished, the caller disconne ...
-
Server Technology PPNT - page 23
Off-Hook (busy) RE BOOT Option The one condition that can block you fro m initiating an im mediate reboot with Remote Power On/Off is an endless busied-out line. If the Power On/Off +Aux unit is on the same line as the host modem, as is generally intended, an d the modem refuses to hang-up, the line will rem ain constantly 'busy' and rem ...
-
Server Technology PPNT - page 24
Selecting the RE BOOT Method DIP-switch 5 selects between the No Answer RE BOOT and the On-Hook RE BOOT m ethods: 5|OFF On-Hook RE BOOT Method 5|ON No Answer RE BOOT Method DIP-switches 5 and 7 select the +Aux Port (Secure) RE BOOT me thod: 5|ON 7|ON Ring-Count Select DIP-switch 6 selects the minim um Ring-Count required to initiate a RE BOOT when ...
-
Server Technology PPNT - page 25
Example DIP Switch Configurations, RE BOOT Mode: Power is normally ON; RE BOOT = Power-OFF, 30 second delay, Power-ON. No Ans we r re BOO T Minimum unanswered RINGs required to initiate reboot = 8 No Ans we r re BOO T Minimum unanswered RINGs required to initiate reboot = 1 No Ans we r re BOO T Minimum RINGs requi red = 1 2 hour O ff-H ook l imit E ...
-
Server Technology PPNT - page 26
Infinite-On/Off Mode The Power-ON Mode allows a device to be turned on, rem ain on fo r the duration of the call, b ut always automatically turned back off up to 1 hour after the call is ended. On t he other hand, the RE BOOT Mode all ows a device to be powered off, but only tem porarily; power switches back on autom atically aft er 30 seconds. Alt ...
-
Server Technology PPNT - page 27
DIP Switch Configuration The following outlines th e DIP switch positions for the Infin ite-On/Off Mode. When the Infin ite-On/Off option is enabled, the 15 Ring Turn-OFF and +Aux Feat ure must also be enable d. Power can then be switched ON by 1, 5, or 10 RINGs and switched OFF with 15 RINGs. In all cases, th e unit must first be 'prim ed&apo ...
-
Server Technology PPNT - page 28
+Aux Feature The +Aux feature allows a single tel ephone line to be shared by a m odem, the Power On/Off +Aux syst em, and one other t elephone device, such as a facsimile machin e or answering m achine - wh ich is attached to the A UX port. This feature also provides (with or wit hout an auxiliary device attached) a uniqu e level of security for t ...
-
Server Technology PPNT - page 29
Sharing a Single Phone Line The Power On/Off +Aux control unit, usi ng relays, achieves li ne-sharing by controlli ng when the L INE port is cont inuous to the M ODEM and A UX ports. With the +Aux Feature enabled, all normal or routine incoming cal ls are ignored (with respect to power control) and e ffectively routed to only the A UX device. To re ...
-
Server Technology PPNT - page 30
Modem Priority Option The +Aux Feature has been designed to optionall y allow priority to be given to the modem whenever the PC is full y booted and ready to answer calls. It al lows you to choos e whether or not the modem should be disguised when the system is already ON and fully booted. If the system is off, the two-call method m u st always be ...
-
Server Technology PPNT - page 31
Sample Sessions The following sampl e sessions are comm on end-user configurations . They are provi ded as a guideline to better underst and the po ssible Remote Power On/Off system conf igurations. Each sample is preceded by the appropriate DIP switch settings; a brief outline fol lows. 1 2 3 4 5 6 7 8 ON Power-ON Mode Power-ON Ring 1; 2 m inute P ...
-
Server Technology PPNT - page 32
1 2 3 4 5 6 7 8 ON Power-ON Mode, +Aux feature Enabled Power-ON Ring 5; 2 m inute Power-OFF delay. Popular configuration f or secure power control and optional line-sharing between modem and one ot her device attached to the A UX port. 1 The user places a call to the phone number of the line attached to the Power On/Off +Aux . After one (1) ring is ...
-
Server Technology PPNT - page 33
1 2 3 4 5 6 7 8 ON Power-ON Mode Power-ON Ring 1; 15 m inute Power-OFF delay. Configuration for usi ng the PC (with f ax/modem) as a facsim il e machine. Requires dedicated phone line f or fax server's fax-modem. 1 An associate, wishing to send you a fax, ente rs the telephone num ber for your fax/m odem and instruct s the sending fax machine ...
-
Server Technology PPNT - page 34
1 2 3 4 5 6 7 8 ON RE BOOT Mode, Power is normally ON No Answer RE BOOT Method; m inim um rings required t o effect a reboot = 1 2-hour Off-Hook (busy) RE BOOT - Enabled Popular RE BOOT configuration for BBS (bulletin board server), dial-up email or access servers, or high-traffic automated systems. Any incoming call that is not answered will initi ...
-
Server Technology PPNT - page 35
1 2 3 4 5 6 7 8 ON Infinite-On/Off Mode 1 Ring/Hang-up to 'prime' , wait 10 seconds then place second call: 5 RINGs to Power-ON, or 15 RINGs to Power-OFF This configuration is for users who prefer the Remote Power On/ Off to behave like a real swi tch -- to power-ON and stay on, or power-OFF and stay off. In this mode, line-sharing is not ...
-
Server Technology PPNT - page 36
Appendix A ON/OFF and S TATUS LED Activity The front panel of the Power On/Off +Aux control unit contains two indicator l ights. These LEDs inform t he user of the current power status, present phone-line condition, and indicate whethe r or not the power has been activated remotely since it was last turned off manually. The activity of both lights ...
-
Server Technology PPNT - page 37
• ON ~ The power is ON and the RE BOOT function i s disabled . Incoming calls cannot initiate a rem ote reboot. LED is ON. • OFF ~ A RE BOOT is in progress. The power is currently OFF as part of the off>delay>on reboot cycle. Power will turn back on within 30 seconds. The LED is solid OFF. S TA TUS Light The purpose of the S TATUS LED is ...
-
Server Technology PPNT - page 38
Power-ON and Infinite-On/Off Modes In the Power-ON and Infinite-O n/Off operating modes, the idle (ON-HOOK) state of the S TATUS LED will indicate whether or not the power has been turned on remot ely since the last time it was powered off manually . Only two disti nct flash rates will occur: either a mostly off slow flash, or a mostly on slow flas ...
-
Server Technology PPNT - page 39
220 VAC Intelligent Power Module Overview /Installation For users that have purchased the 220VAC version of Remote Power On/Off, the Intelligent Power Module is a universal design utilizing common IEC 320 connectors. Functionally, the IPM will operate the same as described earlier in the 110V IPM section, but will require modifi cation of a m ultip ...
-
Server Technology PPNT - page 40
Step 2 Locate the included cable-mount IEC 320 /C14 male inlet connect or assembly (illustrated below) and a m ultiple outlet power or surge-protection strip specifi c to your country of instal lation (not incl uded). The next action requires the user to install the IEC 320 /C14connector assembly to the end of th e country specific multiple outle t ...
-
Server Technology PPNT - page 41
C Loosen each screw on the three terminal s, then attach the appropriate conducto r to each, and tighten the screws. Be sure to attach each conductor to the appropr iate terminal, as shown in the above di agram. Also note that the inside of the IEC320 male assembly identifies each term inal with an "N" for Neutral, "L" for Li ne ...
-
Server Technology PPNT - page 42
Appendix B - Windows 95/98/ME ShutDown Introduction Windows 95, Windows 98, and Windows Millennium Edition must be shut down prior to turning off power. When a user is at the comput er, the user can perform the necessary shut down by selecting Shut Down from the Start m enu on the task bar. With Remote Power On/Off, the user is not at the computer, ...
-
Server Technology PPNT - page 43
The following diagram shows a complete installation with the Y-cable and ShutDo wn adapters. This diagram replaces the "After installi ng Remote Power On/ Off" diagram on page 14. PC OFF ON ON OFF Po we r/S urge S trip T el eph one Cable s To Modem Line- In T el eph one W all Jack Modem Power Supp ly ON OFF OFF ON MR TR SD RD OH CD AA HS ...
-
Server Technology PPNT - page 44
Functional Changes to the Remote Power On/Off Due to the modified firmware in the Power On/Off +Aux ShutDown/ RE BOOT control unit, there are some m inor functional variations from those described earli er in this guide . All changes are related t o the addition of the shutdown function. Minimum ON Time: The Minim um ON Tim e, described earlier on ...
-
Server Technology PPNT - page 45
Starting with the power OFF and the LED off, pressing the butto n once will turn power ON an d the LED will go on green. Pressing the button a second time will signal a shutdow n to the Windows 95/98/ME system and the LED will start to blink, indicating a shutdown has been started . After one (1) minute, the shutdown will be complete, and p ower wi ...
-
Server Technology PPNT - page 46
The first time AutoShutDown runs, it will prompt you to choose the port to which the ShutDo wn adapter is attached and to enable it. Once y ou have done this, you should m inim ize AutoShutDown and go on with y our work. AutoShutDown will continue to monitor the sh utdown port wh ile you run other applicatio ns. IMPORTANT: AutoShutDown can initiate ...
-
Server Technology PPNT - page 47
Appendix C - Windows NT/2000/XP ShutDown Introduction Windows NT, Windows 2000 and Windows XP must be shut down prior to turni ng off power. When a user is at the computer, the user can perform the necessary shutdown m anually. With Rem ote Power On/Off, the user is not at the computer, and consequentl y may not be able to perform th e necessary sh ...
-
Server Technology PPNT - page 48
The following diagram shows a complete in stallation with the Y-cable and ShutDown adapter. This diagram replaces the "After installing R emote Power On/ Off" diagram on page 14. PC OFF ON ON OFF Pow e r/S urge S t rip T el eph one Cable s To Mode m Line- In T el eph one Wall Jack Modem Power Sup ply ON OFF OFF ON MR TR SD RD OH CD AA HS ...
-
Server Technology PPNT - page 49
Functional Changes to the Remote Power On/Off Due to the modified firmware in the Power On/Off +Aux ShutDown/ RE BOOT unit, t here are some m inor functional variations from t hose described earlier in thi s guide. All ch anges are relat ed to the addition of the shut down function. Minimum ON Time: The Minimum ON Tim e, described on page 15, has b ...
-
Server Technology PPNT - page 50
Starting with the power OFF and the LED off, pressing the butto n once will turn power ON an d the LED will go on green. Pressing the button a second time will signal a Shut Down to the Windows NT/2000/XP system and the LED will start to blink, indicating a ShutDown ha s been started. After 3 minutes and 30 seconds, the ShutDown will be complete, a ...
-
Server Technology PPNT - page 51
Remote Power On/ Off for Windows NT, model #PPNT, ma kes use of the UPS Service much the sam e way as a UPS does. Whenever Remote Power On/Off is go ing to power the system OFF, it signals the UPS Service to ShutDown th e operating system before doing so. The Remot e Power On/Off, however, does not act entirely like a UPS. Both the Power Failure an ...
-
Server Technology PPNT - page 52
2) Choose the options as illustrated below, then click OK: 3) To configure the UPS Service for the proper COM port a nd operating param eters of the R emote Power On/Off, sel ect "UPS" from the Control Panel. Th e UPS window will be displayed: Selected the appropriate COM port and choose the other options as shown above, then cli ck OK. R ...
-
Server Technology PPNT - page 53
Windows 2000/XP UPS Service Configuration Windows 2000 and Windows XP, similar t o Windows NT, includes a service for an Uninterrupti ble Power Supply (UPS). The mechanism for notifying Windows 2000/XP t o shut down is nearly the sam e as for NT. The only difference between Windows NT and Windows 2000/XP is the software used to m onitor the serial ...
-
Server Technology PPNT - page 54
The Power Options Properties screen will appear. Click the UPS tab. The Power Options Prop erties screen will appear similar to the screen capture down belo w (on the left). 2) Press the ‘Select...’ button to proceed to the UPS Selection screen (shown below, right) 3) On the UPS Selection screen speci fy "Generic" as the manufacturer ...
-
Server Technology PPNT - page 55
4) On the UPS Interface Configuration screen (shown below, le ft), enable the UPS Signal Pola rity options as illustrated. Click ‘Finish’ to return to th e Power Options Properties screen (see screen on previous page, left). Press the ‘Configure...’ button on the Powe r Options Properties screen to proceed to the UPS Configuration screen (s ...
-
Server Technology PPNT - page 56
Operational Behavior, Windows 2000/XP ShutDown Configured as sh own in the previo us screen shots, and after a call initiates a pow er-OFF or a RE BOOT, the Remote Power On/Off and the Windows 2000/XP UPS Service w ill work together in the following sequence: Time Event 0 Power failure signaled by Remote Power On/Off 5 sec. First warning message th ...
-
Server Technology PPNT - page 57
To test the UPS Service, insert t he loopback plug into the RJ11 end of Shut Down adapter. Within 15 seconds of insertion, the first warning m essage from the Windows NT /2000/XP UPS Service should appear. The shut down has been initiated. Remote Pow er On/Off Appendix C | Window s NT/2000/XP ShutDow n • 57 ...
-
Server Technology PPNT - page 58
Windows NT/2000/XP Automatic Logon When a Windows NT system boots, the operating system expects a local user to press the <Ctrl><Al t><Del> key sequence to bring up the logon dialog box from which the user will login with their us er name and password. This poses a problem for rem ote booting since a user is not at the system t o ...
-
Server Technology PPNT - page 59
Appendix D - Upgrade Kits Server Technology offers three distinct versions of Remote Power On/Off +Aux : 1) Model #PP02 , a non-shutdown version ideal for use with syst ems or devices that do not require an orderly shut down; 2) Model #PP03 , a ShutDown- equipped version capable of atte mpting an orderl y shut down of Microsoft' s Windows 95/9 ...
-
Server Technology PPNT - page 60
Is Your Power On/Off Control Unit Upgrade-Compatible? Only " +Aux " versions of Rem ote Power On/Off are capable of being upgraded. " +Aux " versions are easily identified by the writing on the front bezel of the Power On/Off contro l unit. Your unit must have either "Power On/Off +Aux " or "P OWER O N /O FF +Aux ...
-
Server Technology PPNT - page 61
• Check position U2 on your unit. Th is is the location of the ROM ch ip. Is the ROM chip in a sock et (removable), or is t he ROM chip soldered directly to the circuit board (not rem ovable)? • Check position R14 on your uni t. Does R14 contain a resist or, simila r to the following pict ure? NOTE: Color of resistor and stripes m ay vary. If t ...
-
Server Technology PPNT - page 62
4) Identify the correct directi on to insert the new Upgrade RO M into the socket . Look at the socket on the circuit board. Make note that one end of the socket is not ched, the end closest to the side of the unit . One end of the new ROM is also notched. To install the ROM co rrectly, be sure that the notch on the socket and the notch on the ROM ...
-
Server Technology PPNT - page 63
FCC Compliance Information Notification To The Telephone Company This equipment complies with Part 68 of th e FCC Rules. The REN is useful to determine the quantity of devices you m ay connect to your telephone line and still have all of those devices ring when your tele phone number is call ed. In most , but not all areas, the sum of the RENs of a ...
-
Server Technology PPNT - page 64
Specifications Power On/Off +Aux Control Unit Interface Specifications Line, Modem, Aux and IPM Ports: 6 wire m odular RJ11C Telephone Ringer Equivalence: 0.4A Power Input - 9vDC, 300mA, Pol arity: cente r-negative The product utilizes the standard telephone company RING si gnal on tip/ring phone lines. It can operate with 30V RMS minim um ri ng si ...
-
Server Technology PPNT - page 65
Warranty & Support Warranty and Limitation of Liability Server Technology, Inc. agrees to repair (parts & labor) or replace Products that fail due to a defect within twelve (12) months after the shipme nt date of each Product unit to Buyer ("Warranty Period"). For purposes of this Agreement the term "defect" shall mean t ...
-
Server Technology PPNT - page 66
Product Registration Registration is your key to special offers a nd services reserved for Registered Users. • Excellent Technical Support Servi ces • Special Update and Upgrade Programs • Warranty Protection • Extended Warranty Service Options • New Product Informati on Register your products on-line today!: www. s e rv er te c h .c o m/ ...
-
Server Technology PPNT - page 67
Remote Pow er On/Off Warranty & Support • 67 Return Merchandise Authorization If you have a unit that appears to not be functioning properly a nd are in need of technical a ssistance or repair services: Submit a request for support by phone at the num ber on the previous page, or via the web a t www.servertech.com/forms/techrequest.htm Be rea ...
Do you have a question concerning Server Technology PPNT?
Use the form below
If you did not solve your problem by using a manual Server Technology PPNT, ask a question using the form below. If a user had a similar problem with Server Technology PPNT it is likely that he will want to share the way to solve it.