Manual Cisco Systems OL-5385-01

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  • Cisco Systems OL-5385-01 - page 1

    CH A P T E R 4-1 Bulk Administration Tool User Guide OL-5385-01 4 Working with Users B A T allo ws you to add users to Cisco C allManager and to associate us ers to phones and other IP T elephony de vices, and B A T allo ws you to b ulk-update and b ulk-delete u sers. This chapter describes working wit h us ers only . F or information about w orkin ...

  • Cisco Systems OL-5385-01 - page 2

    Chapter 4 Working with Use rs Adding User s 4-2 Bulk Administration Tool User Guide OL-5385-01 B A T can also associate CTI ports to existin g users. This ab ility prov es useful if you are adding users who will hav e applicat ions that require a CTI port, such as Cisco IP SoftPhon e. See Adding Phones and Other IP T elephony De vices, page 3-2 , f ...

  • Cisco Systems OL-5385-01 - page 3

    4-3 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Users Using B A T .xlt, page 4-3 (recommended method) • Creating a T ext-Based CSV File for Users, page 4-5 Creating a CSV File for Users Using BAT.xlt Follo w this procedure to ...

  • Cisco Systems OL-5385-01 - page 4

    Chapter 4 Working with Use rs Adding User s 4-4 Bulk Administration Tool User Guide OL-5385-01 • In the Last Name fi eld, enter the last name of the user to whom this phone will be issued, up to 50 char acters. • In the User ID f ield, enter the user ID for the user to whom this phone will be issued, from 1 to 30 characters. • In the Passw or ...

  • Cisco Systems OL-5385-01 - page 5

    4-5 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Do not specify ne w phones, CTI ports, or phones that were added using BA T with the “ B A T” prefix (meaning, they have not been updated in the Cisco Call Manager databa se with the MAC address yet) in this f ield. • In the Directory Number fie ...

  • Cisco Systems OL-5385-01 - page 6

    Chapter 4 Working with Use rs Adding User s 4-6 Bulk Administration Tool User Guide OL-5385-01 If you created the CSV f ile by u sing the B A T .xlt file, you can skip the follo wing procedures in this section. Note If you use comma or d ouble quotes as part of stri ng in one of the fi elds, you must enclose the entire t ext string with double quot ...

  • Cisco Systems OL-5385-01 - page 7

    4-7 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note For B A T inserts, you cannot use CSV files for users that are sa ved anywhere b ut C:B A T FilesUsersInse rt Users on the server that is running the publisher dat abase for Cisco CallManager . Tips for Creating a Text-Based CSV File The follo win ...

  • Cisco Systems OL-5385-01 - page 8

    Chapter 4 Working with Use rs Adding User s 4-8 Bulk Administration Tool User Guide OL-5385-01 Example If the manager for a user is blank John,Smith,johns,abc123de,,0012055,9989,johns profile,English United States,1231123245AB,1231123245AB,9725557154,0010EB001234 Example Y ou do not hav e to supply information for the optional f ields. If only the ...

  • Cisco Systems OL-5385-01 - page 9

    4-9 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Caution Do not insert CSV f iles that are gener ated by the e xport utility from a Cisco CallManager serv er that is using one directory type on a Cisco CallMan ager serve r that is using anot her type of directory . Note If you are inserting f iles that a ...

  • Cisco Systems OL-5385-01 - page 10

    Chapter 4 Working with Use rs Adding User s 4-10 Bulk Administration Tool User Guide OL-5385-01 Note The export uti lity sav es users with the same CTI applic ation use, call park retrie val, and enable authentication pr oxy rights settings in the same f ile. The expor t utility appends the suf fix _t (enabled) or _f (disabled) for each dif ferent ...

  • Cisco Systems OL-5385-01 - page 11

    4-11 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Y ou must specify PIN and P assword v alues, either on the CSV f ile or during f ile insertion in B A T . • User Locale—Choose the language and coun try set that you want to associate with this user . Y our choice determines which cultural-depend ...

  • Cisco Systems OL-5385-01 - page 12

    Chapter 4 Working with Use rs Updating Users 4-12 Bulk Administration Tool User Guide OL-5385-01 Updating Users Y o u can use BA T to upda te user inform ation to the Ci sco CallManager database/Lig htweight Di rectory Access Protoc ol (LD AP) Director y in batches , rather than indi vidually . T o update users to the Cisco CallManager database/LD ...

  • Cisco Systems OL-5385-01 - page 13

    4-13 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Updating Users Using BA T .xlt, page 4-13 (recommended method) • Creating a T ext-Based CSV File for Updating Users, pa ge 4-15 Creating a CSV File for Up dating Users Using ...

  • Cisco Systems OL-5385-01 - page 14

    Chapter 4 Working with Use rs Updating Users 4-14 Bulk Administration Tool User Guide OL-5385-01 • In the Department f ield, enter the department number for the u ser whose prof ile you are updating. This optional f ield can contain as many as 50 characters. • In the User Device Prof ile field, enter th e user device prof ile for this user and ...

  • Cisco Systems OL-5385-01 - page 15

    4-15 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Using a flopp y disk or a mapped network dri v e, copy the CSV f ile from C:XLSDataFiles to the C:B A TFilesUsersUpdate Users folder on the ser ver that is running the publ isher databa se for Cisco CallManager . For info rmation on ho w to read th ...

  • Cisco Systems OL-5385-01 - page 16

    Chapter 4 Working with Use rs Updating Users 4-16 Bulk Administration Tool User Guide OL-5385-01 Step 3 Sav e the file to C: B A TFilesUs ersUpda te Users on th e publisher server . Note For B A T inse rts, you cannot use CSV files to update users that are saved anywhere but C:B A TFilesUsersUpdate Users on the serv er that is running the pu ...

  • Cisco Systems OL-5385-01 - page 17

    4-17 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Example Enter your pref erred language first, fo llowed b y the country . Use the follo wing three examples as a guide: English United States, French France, German Germany Example Y ou do not hav e to supply information for the optional f ields, if onl ...

  • Cisco Systems OL-5385-01 - page 18

    Chapter 4 Working with Use rs Updating Users 4-18 Bulk Administration Tool User Guide OL-5385-01 For e xample, if you entered “#” in the V alue for f ields to be ignored , a CSV fi le like the follo wing example tells B A T to keep the Manager field the same as the one that was pre viously entered in the DC directory b ut to ov erwrite User Dev ...

  • Cisco Systems OL-5385-01 - page 19

    4-19 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Step 6 (Optional) If you w ant all users that are added in this transactio n to be able to log on to a phone on behalf of someone else, check th e Enable Authentication Proxy Rights check box. Users with authentica tion proxy ri ghts enabled represent ? ...

  • Cisco Systems OL-5385-01 - page 20

    Chapter 4 Working with Use rs Deleting Users 4-20 Bulk Administration Tool User Guide OL-5385-01 Reenter the PIN in the Conf irm PIN f ield. Step 12 In the User Locale drop-do wn list box, ch oose the language and country set that you want to associate with this user . Y our choice determines which cultural-dependent at tributes e xist for this use ...

  • Cisco Systems OL-5385-01 - page 21

    4-21 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Deleting Users from Cisco CallManager Deleting Users from Cisco CallManager Use this procedure to bulk-delet e users from Cisco CallMan ager . Procedure Step 1 Start B A T . (See Starting BA T , pa ge 1-3 .) Step 2 Choose Conf igure > Users . The Insert Users windo ...

  • Cisco Systems OL-5385-01 - page 22

    Chapter 4 Working with Use rs Deleting Users from Cisco CallManager 4-22 Bulk Administration Tool User Guide OL-5385-01 A message displays that advises you of approxi mately how long it wi ll take to delete th e records in the Cisco Cal lM anager database. Y ou can cancel the transactio n or click OK to continue. Step 10 When the transaction comple ...

Manufacturer Cisco Systems Category IP Phone

Documents that we receive from a manufacturer of a Cisco Systems OL-5385-01 can be divided into several groups. They are, among others:
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All of them are important, but the most important information from the point of view of use of the device are in the user manual Cisco Systems OL-5385-01.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cisco Systems OL-5385-01, service manual, brief instructions and user manuals Cisco Systems OL-5385-01. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cisco Systems OL-5385-01.

A complete manual for the device Cisco Systems OL-5385-01, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cisco Systems OL-5385-01 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cisco Systems OL-5385-01.

A complete Cisco Systems manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cisco Systems OL-5385-01 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cisco Systems OL-5385-01, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cisco Systems OL-5385-01, that we can find in the current document
3. Tips how to use the basic functions of the device Cisco Systems OL-5385-01 - which should help us in our first steps of using Cisco Systems OL-5385-01
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Cisco Systems OL-5385-01
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Cisco Systems OL-5385-01 in a specific country, if it was not possible to solve the problem on our own.

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