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Manual Hypercom ICE 5700

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  • Hypercom ICE 5700 - page 1

    ICE 5700 Hardware and Installation Operators Manual Document Revision A 04-04-2001 ...

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    Hypercom Corporation 2851 West Kathleen Road Phoenix, Arizona 85053 USA Corporate T elephone: 602.504.5000 Corporate Fax: 602.866.5380 Corporate Repairs Department: 602.504.5378 Corporate Web Site: www .hypercom.com Copyright 2001 by Hypercom Corporation. Printed in the United S tates of America. All rights reserved. This publication is proprietary ...

  • Hypercom ICE 5700 - page 4

    FCC Part 15 (ICES-003) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC (ICES-003) Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generat es, uses, ...

  • Hypercom ICE 5700 - page 5

    Industr y Cana da (IC) Notice NOTICE: The Industry Canada (IC) label identifies certified equipment. This certif ication means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropr iate T erminal Equipment T echnical Requirements documents. The department does not guarantee ...

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    Table of Contents 940310- 001, rev. A Hyperc om Corpo ration vii T able of Contents List of Figure s List of Tables Introd uctio n Guide O rganiza tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Who Shou ld Use This Guide . . . . ...

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    Table of Contents viii ICE 5700 Hardware and Inst allation Op erators Manual 940310- 001, rev. A Chapter 4 Wire less POS T erminal Inter face Functio n Blocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Operati on . . . . . . . ...

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    List of Figures 940310- 001, rev. A Hyperc om Corpo ration ix List of Figures Chapte r 1 Hardware Infor mation Figure 1- 1. ICE 5700 termi nals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Figure 1- 2. Standard keybo ard . . . . . . . . . . . . . . . ...

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    List of Tables 940310- 001, rev. A Hyperc om Corpo ration xi List of T ables Chapte r 1 Hardware Informati on Table 1-1 . Terminal dime nsions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Chapt er 2 Installa tion Procedur es Table 2-1 . Self-test and di ...

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    940310- 001, rev. A Hyperc om Corpo ration xiii Introduction The ICE 5700 Ha rdware and Inst allation Operator s Manual is a comprehen sive guide to working with Hypercom ® I CE 5700 terminal . The ICE 5700 term inal is part of the Hyp ercom Interactive Consum er Environmen t (ICE) fami ly of touch-scree n-based terminals and peripherals. All I CE ...

  • Hypercom ICE 5700 - page 14

    Introd uctio n xiv ICE 5700 Hardware and Inst allation Op erators Manu al 940310- 001, rev. A Guide Conventions This section provides info rmation to help you understa nd the procedures and concepts present ed in this guide . The following specia l terms and style conven tions are used thr oughout this documen t: Component names : Special bold t ex ...

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    Introduction 940310- 001, r ev. A Hypercom Corpo ration xv Series of actions : The greater- t han sign (>) appears in p rocedures indicating a series of simple, related actions using the mouse po inter . The re sulting action ty pically starts a util ity or opens a di alog box. For ex ample From th e T erm-Master main menu, click Net w ork > ...

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    Chapter 17 Hardware Information This chapt er provides impor tant informatio n to properly set up and test both the ICE 5 700 terminal. T o prevent damage to the POS term inal and possible personal injury , be sure to read this document before inst alling an ICE termin al. Figure 1- 1. ICE 57 00 termi nal ...

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    Chapte r 1 1-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A General Safety Precautions This sec tion des cribes gen eral sa fety precau tions tha t must be followe d to ensur e proper i nstallat ion and ma intenance of the PO S produc t family . C AUTION Electrical Safet y: Observe all normal electrical safety practi ...

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    Hardware Inf ormation 940310- 001, rev. A Hyperc om Corpo ration 1-3 Security T a mper resi stance i s provide d through the use of intrusion detect ors and a s ecure CPU/RA M modu le that is ho used in a sealed m etal cas e. PIN enc ryption, MA C-ing, e ncryption key stor age, and manage ment are perfor med in a separ ate secure co -proce ssor wit ...

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    Chapte r 1 1-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A T ouch-Screen Display The ICE 5 700 termi nal is b uilt around a graphi c touch-s creen th at provides a high de gree of fl exibil ity and an int uitiv e user e nvironment . Addi tionally , the graph ics sc reen ca n deliv er adverti sing and other promotio ...

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    Hardware Inf ormation 940310- 001, rev. A Hyperc om Corpo ration 1-5 Thermal Printer The ICE 5 700 termi nal integ rates a h igh-speed, six lines pe r second, th ermal pri nter that p rovides q uiet and troub le-free operation. S ince the thermal printer do es not use a ribbo n, its su pport requiremen t is reduced . The sm all numbe r of mov ing p ...

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    Chapte r 1 1-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Dimensions The dim ensions for the ICE 57 00 are s hown in the following table: Table 1-1. Terminal dimensions Te r m i n a l s Length Wid th Height ICE 5700 9.75 in. 7.5 in. 2.25 in. ...

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    Chapter 2 Installation Procedures This section co ntains important information that w ill help properly install ICE 5700 termi nal. Power-Up the ICE 5700 T erminal Use the fol lowing proc edures to power up th e ICE 57 00 terminal . Step-by-Ste p T o power up the ICE terminal: 1. Connect the +24 Vdc pow er cable from the AC Adaptor to the three-pi ...

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    Chapte r 2 2-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A W ARNING Disconnect the AC electric pow er before replacing the printe r module. Do not use an adapter , a power extender adapter , a pow er extender cable, or an AC outlet that does not have a ground connection. Do not disassemble the AC adapter. Only a qua ...

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    Installation Procedures 940310- 001, rev. A Hyperc om Corpo ration 2-3 Connecting the T elephone Line Use the fol lowing pr ocedures to connec t a teleph one line to the ICE 57 00 termi nal. Step-by-Ste p T o connect a telephon e line: 1. Insert the telephone cab le shipped with the ICE 5700 terminal into a dedicated analog modular telephone recept ...

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    Chapte r 2 2-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Self-T est and Diagnostics Immediate ly after powering up the ter minal, a d ouble bee p indica tes that th e termina l has aut omatic ally initia ted its s elf-di agnost ic routi ne. The sof tware and d ownload s tatus of th e termina l is displ ayed dur in ...

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    Installation Procedures 940310- 001, rev. A Hyperc om Corpo ration 2-5 If the term inal is not lo aded with s oftware, th e displa ys show n in the fol lowing ta ble are ty pical. Table 2-3. Self-t est and diagnostics when software is not loaded Descrip tion T erminal respons e T5KBOOT: Boot program name XXX: Boot program release T5KBOOTXX X WAIT S ...

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    Chapter 3 Setup Procedures This chapt er provides setup p rocedures for th e Hypercom ICE 5 700 terminal, in cluding the steps necessary f o r termina l configuration, program load, an d initialization. Please refer to the ICE 5000 PIN Pad Loader Operators Manu al when configuring a terminal for D ebit Processing. Configuring the ICE T erminal A co ...

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    Chapte r 3 3-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A 2 Type the terminal ID, then touch Enter on the terminal display, or press Ent er on the terminal keyboard. MERCHANT PROGRA MMING INIT. TE LEPHONE NO Ï A B C D E F CANCEL C LEAR ENTER 3 Type the initialization number, then touch or press Enter . MERCHANT PR ...

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    Setup Procedures 940310- 001, rev. A Hyperc om Corpo ration 3-3 Program Loading the ICE T erminal A program load i s required wh en no soft ware is cur rently in the termi nal. Depen ding on th e software applica tion, a n averag e program l oad takes approxim ately 40 m inutes to compl ete. The initiali zation process loads the merchan t-speci fic ...

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    Chapte r 3 3-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Initialize the ICE T erminal After the terminal receive s a new progr am load, an init ializatio n is req uired to start the ter minal operatio ns. In oth er cas es suc h as a ne w card type, an i nitiali zatio n is reque sted t o update th e ter minal param ...

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    Setup Procedures 940310- 001, rev. A Hyperc om Corpo ration 3-5 Loading Printer Paper Use the fol lowing pr ocedur es to instal l pape r in the ICE 5700 term inal. Step-by-Ste p T o load the p rinter pap er in the ICE 570 0: 1. Open the printer paper co ver on the back of the ICE 5 700 printer . Figu re 3-1. I CE 5700 prin ter pa per door open 2. P ...

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    Chapte r 3 3-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Figu re 3-2. ICE 570 0 printer pa per install ation 4. At the main terminal displa y , touch Te r m i n a l M e n u . 5. T ouch the arr ow . The T erminal Main menu prompt appear s. 6. T ouch Setu p . The Se tup menu appear s. 7. T ouch Print er . The Printe ...

  • Hypercom ICE 5700 - page 35

    Chapter 4 W ireless POS T erminal Interface The ICE 5 700, 90 0 MHz w ireless P OS termin al in terface sy stem offers a hig h level of custom er conveni ence and r educes the time requi red to proces s a POS tran sact ion. Becau se custom ers see the process, they h ave control of the financia l transa ction and feel a n added sense o f secu rity ...

  • Hypercom ICE 5700 - page 36

    Chapte r 4 4-2 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Operation The ICE 5 700 900 MHz wirele ss PO S termin al inter face syste m is des igned to be transpa rent to the user . The per ipheral device oper ates with a wi reless PO S terminal interfac e system in the same wa y as when a cab le co nnection exists b ...

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    Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-3 Basic Sy stem Figure 4- 1 shows the basic ICE conf iguratio n. The term inal tra nsceive r should b e less th an 100 feet from the p eripheral termina l device. T his sh ort range r educes the possi bility of i nterferenc e with othe r comm unicatio n system s using the ...

  • Hypercom ICE 5700 - page 38

    Chapte r 4 4-4 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A 3. Insert the male conne c tor o n the 12-foot cable from the terminal tran sceiver into th e female connector on the single - unit adapter cable. If the 12-foot cable i s not long enough, it may be extended up t o 100 feet by usi ng any six-conducto r , one ...

  • Hypercom ICE 5700 - page 39

    Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-5 Installi ng Extended Basic Cov erage Area Use this procedure for instal ling the e xtende d basic co verage w ireles s hardware . Step-by-Ste p T o install the exten ded basic coverag e area: 1. Ensure t he host terminal is properly configur ed and connected for use as a ...

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    Chapte r 4 4-6 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Large-Area Cover age If the are a to be ser viced is too la rge for the e xtende d basic co verage, confi gure the s ystem fo r large- area co verage. (S ee Figu re 4-3.) Add a power s upply , Hyperc om P/N 8700 03-001, to the terminal transceiv er interfa c ...

  • Hypercom ICE 5700 - page 41

    Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-7 4. Insert t he 24-V olt power cable f rom the power supply , Hyperco m P/N 870003-001, into th e terminal transceiver in terface receptacle mark ed Power . Insert th e AC power cable fr om the power supply into an appro priate AC receptacle. 5. Insert the male conne c to ...

  • Hypercom ICE 5700 - page 42

    Chapte r 4 4-8 ICE 5700 Hardw are and In stallation O pera tors Man ual 9403 10-001, rev. A Inst allati on Example s Figures 4-5 thro ugh 4-7 a re insta llation e xamples. Figure 4-5. Basic sy stem exa mple ...

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    Wireless POS Terminal Interface 940310- 001, rev. A Hyperc om Corpo ration 4-9 Figure 4- 6. Exten ded bas ic exampl e ...

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    Chapte r 4 4-10 ICE 57 00 Hardw are and In stallation Opera tors Man ual 9403 10-001, rev. A Figure 4-7. La rge area example ...

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    Index 940310- 001, rev. A Hyperc om Corpo ration I-1 Index Numerics 24-Vollt power ca ble . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 A AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 , 4-7 Adaptor cable . . . . . . . . . . . . . ...

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    Index I-2 ICE 57 00 Hardw are and In stallation Opera tors Man ual 9403 10-001, rev. A S SAM smart card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 self-diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 set ...

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    W e W elcome Y our Comments Please f ax this page with your co mmen t s to Hypercom Corpo ration at 602 .504.4990. Document Number: 940310 -001, rev A 1. In one wor d, how would you describe this guide? ________ _______________ ______________ 2. How do you use th is gu ide? I rea d it from begin ning to end. I rea d only the sections t hat relate t ...

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    Document Nu mber 940310-001, rev A Printed in the USA ...

Manufacturer Hypercom Category Credit Card Machine

Documents that we receive from a manufacturer of a Hypercom ICE 5700 can be divided into several groups. They are, among others:
- Hypercom technical drawings
- ICE 5700 manuals
- Hypercom product data sheets
- information booklets
- or energy labels Hypercom ICE 5700
All of them are important, but the most important information from the point of view of use of the device are in the user manual Hypercom ICE 5700.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Hypercom ICE 5700, service manual, brief instructions and user manuals Hypercom ICE 5700. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Hypercom ICE 5700.

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A complete manual for the device Hypercom ICE 5700, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Hypercom ICE 5700 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Hypercom ICE 5700.

A complete Hypercom manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Hypercom ICE 5700 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Hypercom ICE 5700, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Hypercom ICE 5700, that we can find in the current document
3. Tips how to use the basic functions of the device Hypercom ICE 5700 - which should help us in our first steps of using Hypercom ICE 5700
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Hypercom ICE 5700
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Hypercom ICE 5700 in a specific country, if it was not possible to solve the problem on our own.

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