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Lexmark PRO4000 - page 1
Pro4000 Series Quick Reference Guide October 2012 www.lexmark.com ...
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Lexmark PRO4000 - page 2
Important Message About Cartridge Recyclin g! Please Read Be fore Opening You r Inkjet Cartridge Box At Lexmark, we take our commitment to the envi ronmen t seriou sly, and we encoura ge our customers to participate in our easy, no-cost meth od for returning empty Lexmark cartr idges to Lexmark for proper recycling. We will insure that c artridges ...
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Lexmark PRO4000 - page 3
Contents Important safet y informat ion...................... ............ .............. .........2 About your p rinter ........... ............ .................. ............ .......... ...........5 Finding inf ormation about the pri nter... ..... ..... ........ ..... ..... ..... ....... ..... ..... ..... ...... ....... ..... ..... 5 Minimizing ...
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Lexmark PRO4000 - page 4
What is Wi ‑ Fi Protected Setup? ...... ....... .... ..... ...... ...... ..... ...... ...... ..... ..... ....... ..... ..... ....... ....4 4 Configuring Wi ‑ Fi Protected Setup ma nually.... ..... ....... .... ..... ........ .... ..... ....... ..... ..... ....... ...4 4 Using the Embedded Web Server.............................................. ...
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Lexmark PRO4000 - page 5
About your printer Finding information about the printer The Quick Reference Guide contain s instruction s on adding your print er to a wirele ss network , setting up a fax c onn ecti on, and ac comp lis hing comm on pr inte r tas ks like pr int ing , copy ing, scan ning , an d fax ing. It also inc ludes info rmation o n troubl eshooting printer s ...
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Lexmark PRO4000 - page 6
Printer features Depend ing on the m odel, yo ur pr inter com es with feat ures t hat wil l help you man age and accom pli sh printing and imaging tasks: • Wireless or Ethernet networking —Print and scan from anyw here in your ho me or office over a sec ure wireless or Ethernet network, as w ell as share the printer among multiple computers. ? ...
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Lexmark PRO4000 - page 7
With a CD or DVD drive (Wind ows/Macint osh) Without a CD or DVD dr ive or for L inux Note: If the installation dialog does not app ear after a minute, then see “Installation screen did not a ppear during installation” on page 50. Dow nlo ad th e pr in ter dr iv er fro m www.lexmark.com . 3 Remove tape and packing material from all areas of the ...
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Lexmark PRO4000 - page 8
6 Move the pape r guides to the sides . 1 1 2 2 2 1 7 For legal ‑ size paper, exten d the paper tray. 2 1 8 Load paper with th e print able side facedo wn. 9 Adjust the paper guides to rest against the left, right, and bottom edges of the pap er. 1 2 3 Note: Make sure the paper is b elow the maximum fill l ine located on the edge of the paper tra ...
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Lexmark PRO4000 - page 9
10 Insert the paper tray . 11 Connect the power cord only. Note: Do not attach the USB cable yet. Connect the power cord to a prop erly groun ded elec trical outle t that is ne ar the pro duct and easi ly accessible. 12 Make sure the pr inter is on . Note: It may take a while before the first screen appears on the print er control panel. 13 Usi ng ...
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Lexmark PRO4000 - page 10
15 Set the country or region, and the n press OK . Country/Region Country/Region United States Albania Algeria Please choose a country or region and press OK 16 Using the keypad on the printer contro l panel, s et the date. Pr ess the left or right arro w button to scroll betw een the month , day, and ye ar. Press OK . Note: The date for mat var ie ...
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Lexmark PRO4000 - page 11
• To add a space, press the number 0 . Fax Name Fax Name Enter Fax Name and press OK 22 Configure other advanced fax settings later in the software installation. Continue Configure Advanced Features Y ou can now print, but there are additional steps required to access all the features of your device. Configure Lexmark SmartSolutions and standalon ...
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Lexmark PRO4000 - page 12
Behind the ink cartridge acce ss door, you will find the cust omer support lab el, which con tains th e ink cartridg e information , model num ber, prod uct Web site , and custome r support numbe r. Note: Do not open the ink cartridge acc ess door dur ing the 12 ‑ minute printhe ad pr eparation. 27 Fully extend the exit bin and flip out the bin e ...
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Lexmark PRO4000 - page 13
Use the To 7 Paper tray (Tra y 1) Load paper. 8 Second pa per t ray (Tray 2) Note: This optio n is available only in select printer models. Load ad ditio nal p aper. You ca n lo ad th e sam e t ype of pape r as in T ray 1. You c an a lso l oad a diff eren t type of pape r and cha nge t he def ault paper se ttin gs s o the pri nter uses pa per from ...
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Lexmark PRO4000 - page 14
Using the printer control pane l 1 2 3 4 5 6 7 Use To 1 Power • Turn the pr inter on and off. • Switc h to Sle ep mo de. Note : W hen the printer is on, press to switch to Sleep mod e. Press and ho ld for three seconds to turn off the printer. 2 Display Note: The display is turned o ff in Sleep mode. View: • Printer status • Messages • Me ...
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Lexmark PRO4000 - page 15
Use To 11 Address B ook Access fa x number s from a saved li st of numb ers. 12 Color Switch to color mode. 13 Black Swi tch to blac k ‑ and ‑ white mode. 14 Start Star t a jo b, depe nding on whi ch mo de is sele cted . 15 Cancel • Cance l a print, cop y, scan , or fax job i n pr ogress . • Clear current settings or er ror messages, and re ...
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Lexmark PRO4000 - page 16
Inserti ng a memory car d Inserting a flash drive Note s: • Insert the card with the brand name labe l facing up. • Make sure an y arrows on t he card point toward the pr in ter . • If neces sary, connect the memory card to the adap ter that came with it. • Make sure that the memory card inserted is suppor ted by the prin ter. Fo r more inf ...
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Lexmark PRO4000 - page 17
Ordering and replacing supplies Ordering ink cartridges Order the cartridges th at are designe d for use in your region. • Region 1 : For the United States, Canada, and Latin America , use 200, 200XL, or 200XLA cartridges. • Region 2 : For the European Unio n (EU), the Europe an Ec onomic Area (EEA), and Switzerland, use 210, 210XL, or 200XLA c ...
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Lexmark PRO4000 - page 18
5 Close the ink cartridge acce ss door. Notes: • If Align Pr inter appears on the printer d isplay, the n touch Continue or press OK , depe nding on your prin ter mo del. • Do not remov e the alignme nt page until pr inting is fini shed. Maintaining ink cartridges In addition to th e following tasks that you can pe rform, yo ur printer perform ...
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Lexmark PRO4000 - page 19
Using the printer software Supported operating systems The printer software require s up to 500MB of free disk space. • Microsoft Wi ndows 8 • Microsoft Windows Server 2012 • Microsoft Wi ndows 7 (SP1) • Microsoft Wi ndows 7 • Microsoft Windows Server 2008 (R2) • Microsoft Windows Server 2008 (SP1) • Microsoft Windows Server 2003 (SP2 ...
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Lexmark PRO4000 - page 20
Using the Windows printer software Software installed durin g printer installation When you set up the prin ter using the installation software CD, all the necessary software was installed . You may hav e chosen to install some additi onal prog rams. The foll owing ta ble provide s an overview o f various software program s and what the y can help ...
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Lexmark PRO4000 - page 21
Notes: • Your prin ter may not come wi th thes e applicat ions, depend ing on the feature s of the printer th at you pur chased o r the instal lation ty pe (s tandar d or custom) chosen when y ou ins talled the pri nter. • To take advantage of the full feature s of your printer, select the custom install option during installation, and then s e ...
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Lexmark PRO4000 - page 22
Printing Recommended paper brands For e ‑ mails, received faxes, in ternal documents, and s imilar print jobs Size Recomm ended paper Weig ht Set paper ty pe to Letter PrintWorks 30 % Recycled Multipurpo se Pape r #00011 20 lb Plain A4 UPM Future Multitech 80 g/ m 2 Pla in For colorful and high ‑ coverage documents Size R ecommended pap er Weig ...
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Lexmark PRO4000 - page 23
Printing a document For Wind ows users 1 With a docume nt open, click File > Print . 2 Click Properties , Pr efe ren ces , Options , or Setup . 3 Select the print quality , the numb er of copies to p rint, the type of pape r to use, and how the pages should print. 4 Click OK to close any printer software d ialogs. 5 Click OK or Print . For Mac i ...
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Lexmark PRO4000 - page 24
3 Click OK . 4 From the me nu bar, choo se Fi le > Pr int . 5 From th e Printe r pop ‑ up me nu, choose y our pr inter. 6 From th e print o ptions pop ‑ up me nu, choose Quality & Media . 7 From th e P aper Typ e pop ‑ up me nu, choo se Plain Paper . 8 From th e print o ptions pop ‑ up me nu, choose Layout . 9 From the Two ‑ Sid ed ...
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Lexmark PRO4000 - page 25
c Press Ent er , or click OK . 2 Double ‑ cli ck the printe r icon. 3 Cancel the print job: • If y ou w ant to ca ncel a pa rticul ar pri nt j ob, then rig ht ‑ click the docu ment name , and then sel ect Canc el . • If you want t o cancel all pr int jobs in the queue, the n click Printer > Cancel All Documents . For Mac intosh user s 1 ...
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Lexmark PRO4000 - page 26
Copying ADF Scanner glass SD/MS/xD/MMC Paus e Di alTon e Redi a l Add r essBoo k Use the ADF for m ultiple ‑ page doc ument s. Note : The ADF is available only in select printer models. If you pur chased a printer w ithout an ADF, then load o riginal documen ts or photos on the scanner gla ss. SD/MS/xD/MMC Paus e Di alTon e Redi a l Add r e ssBo ...
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Lexmark PRO4000 - page 27
Notes : • If you want to spec ify the page orientat ion and layou t of the ori ginal docu ment and the copy, then press the arrow butt ons to s croll to Advanc ed . Pres s OK every time you make a selection, and then press unti l you reach the Copy menu . • For long- edg e bind ing, pages ar e bou nd alo ng the lo ng edge of the pa ge (l eft ed ...
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Lexmark PRO4000 - page 28
Scanning ADF Scanner glass SD/MS/xD/MMC Paus e Di alTon e Redi a l Add r essBoo k Use the ADF for m ultiple ‑ page doc ument s. Note : The ADF is available only in select printer models. If you pur chased a printer w ithout an ADF, then load o riginal documen ts or photos on the scanner gla ss. SD/MS/xD/MMC Paus e Di alTon e Redi a l Add r e ssBo ...
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Lexmark PRO4000 - page 29
3 Nav iga te t o ei the r o f the follo wing: • Settings > Scan ‑ to ‑ Network Folder Se tup • Settings > Manage Shortcuts > Ad d Ne w Sho rt cut > Scan to Network 4 Enter the necessary information, and then click Add . Note: T o avoid unsaved chan ges to your settings, make sure the network folder shortcu t name is different fr ...
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Lexmark PRO4000 - page 30
In Windows 7 or earlie r a Click or Sta rt . b Click All Programs or Prog rams , and then select the printer program folder from the l ist. c Navigate to: Printer Home > select your printer > Sca n > PDF Scanning starts and the scan progr ess dialog appe ars. 3 Save the doc ument as a PDF. For Mac intosh user s 1 Load an original doc ument ...
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Lexmark PRO4000 - page 31
E-mailing You can use your printer to send e-ma il to o ne or more recipi ents wit hout usi ng a compu ter prov ided yo u have set up the scan to e-mail task through sh ortcuts. For more information, see the section on shortc uts in the Quick Reference Guide . Before y ou can send e-m ail using the printer c ontrol pan el, you mu st first configu r ...
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Lexmark PRO4000 - page 32
Setting up the printer to fax CAUTION— SHOCK HAZARD : Do not use the fax feature du ring a light ning storm. Do not set up this product or mak e any elect rical or cabling connec tions, such as the pow er supply cord or teleph one, durin g a lightni ng storm. CAUTION —POTEN TIAL INJUR Y: To reduce risk o f fire, use only the telecommunicat ions ...
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Lexmark PRO4000 - page 33
Connected to different w all jacks P H O N E L IN E To co nnect: Connect the cable from the wall jack to th e port of the printe r. Tips for this setup: • If you have only one telep hone numbe r on your line, the n you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after th ...
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Lexmark PRO4000 - page 34
When yo u answer the tele phone and you he ar fax tones, pr ess *9* or the man ual answer code o n the telephone to receive the fax. • You can also set the prin ter to receive faxes automati cally (Auto Answer On), but y ou need t o turn off the voice mail service when you are exp ecting a fax. This se tting works best if you are using voice mail ...
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Lexmark PRO4000 - page 35
To connect: 1 Conn ect o ne end o f a tele phone cable to th e port of the printer. 2 Connect t he other end of the cable to the port labele d Phone Line 1 or Phone P ort on the V oIP ada pter. The port labeled Phone Line 2 or Fax Por t is not always active. You may need to pa y extra to y our V oIP provide r if you want to acti vate the seco nd ph ...
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Lexmark PRO4000 - page 36
• If you need two ph one port s for your device s but do not want to pay extr a, then do not plug the pri nter into the second ph one po rt. You can use a phone splitter. Plug the phone splitter into th e Phon e Line 1 or Phone Port , and then plug the printer and teleph one into the splitter. Make sure yo u use a phone split ter, not a line spli ...
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Lexmark PRO4000 - page 37
Connecting the pr inter to a non ‑ RJ ‑ 11 wall jack EXT LINE To co nnect: 1 Conn ect o ne end o f a tele phone cable to th e port of the printer. 2 Conn ect t he othe r end of the c abl e to the RJ ‑ 11 adapter, and then connect the adapt er to the wall jack . 3 If you want to co nnect ano ther devic e (telepho ne or answeri ng machine ) to ...
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Lexmark PRO4000 - page 38
France Netherlands Switzerland Finl and Norw ay Unite d King dom Warning—Potential Damage: If you r country or reg ion is on the list, then do not remove the wrap plug from the port of the prin ter. I t is ne c essary for the proper functi oning of th e devi ces on the telephone line. EXT LINE To co nnect: Connect the cable from the wall jack to ...
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Lexmark PRO4000 - page 39
Connect the printer to any of the N ports. P H O N E LIN E NFN To co nnect: 1 Conn ect o ne end o f a tele phone cable to th e port of the printer. 2 Conn ect t he othe r end of the c abl e to the RJ ‑ 11 adapter, and then connect the adapt er to an N port. 3 If yo u want t o co nnec t a telephon e an d answer ing machine to the same wall jack, t ...
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Lexmark PRO4000 - page 40
Step 5: Set the number of rings If you set Auto Answer to O n in Step 4, then do the following. If you set Auto An swer to Off, the n proceed to S tep 6. If you su bscribe to Distin ctive Ring Setting the correct ring is important if you subscr ibe to the Distinctive Rin g Pattern Detect ion (DPRD) feature offered by te lephone c ompanies . Th is f ...
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Lexmark PRO4000 - page 41
Fax ing CAUTION— SHOCK HAZARD : Do not use the fax feature du ring a light ning storm. Do not set up this produ ct or make any elect rical or cabling con nections , such as the fa x feature, power co rd, o r teleph one, durin g a lightni ng storm. Sending faxes Tips for sending faxes • Make sure the printer is on an d connected to a working tel ...
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Lexmark PRO4000 - page 42
Receiving fa xes automatical ly 1 Make sure that Auto Answer is on: From the pri nter contro l panel, navigate to: > Setu p > OK > Fax Setup > OK > Ringin g and Answering > OK > Auto Answer > OK > On > OK 2 Set the num ber of rings be fore the printer pi cks up incomi ng faxes: a Press the arrow b uttons to scroll to P ...
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Lexmark PRO4000 - page 43
Wireless networking Information you will need duri ng wireless setup To set u p the p rinter for wireless prin ting , you need to kn ow the fol lowing : • The name of y our wireless ne twork, w hich is also kn own as the SSI D (Serv ice Set Ident ifier) • If en cryp tion was used to s ecur e you r net work • The secur ity key (eit her a WE P ...
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Lexmark PRO4000 - page 44
Launc hing th e Wireless S etup Utility 1 Do th e fol lowin g: In Windows 8 From the Se arch charm , type wi reless set up utilit y , and the n navigat e to: Apps li st > Wireless Setup Utility In Windows 7 or earlier a Click or Sta rt . b Click All Programs or Prog rams . c Select the printer pro gram folder from th e list, and then select Wire ...
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Lexmark PRO4000 - page 45
> Setup > OK > Ne twork S etup > OK > Wireless 802.11b/g/n > OK > Network Connection Setup > OK > Wir eles s > OK > Wi ‑ Fi Protected Setup > OK > WPS PB C M ode > OK 2 Fo llo w the in str uc tion s o n the pr int er disp lay . U SE THE P ERSONAL I DENTI FICA TIO N N UMBE R (PI N) METHOD 1 From the printe ...
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Lexmark PRO4000 - page 46
Using the Embedded Web Server The Embed ded Web Server lets yo u view and re motely customi ze printe r settings eve n when you are n ot physi cally near the printe r. You can also vi ew reports on prin ter activitie s, monitor and order print er supp lies onli ne, c ontact cus tomer support , and downloa d update s for y our pri nter. The E mbedde ...
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Lexmark PRO4000 - page 47
Click To Scan ‑ to ‑ Network F older Setup Add or manage a folder destination when the Scan to Network application is used. Notes: • This featur e may not ap pear in the Embedded W eb Se rver, d epending on yo ur pri nter mode l. • To us e thi s fea ture, firs t make sure you ar e us ing th e Hyper Text Transfer Pr otocol Sec ure (HTTPS) co ...
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Lexmark PRO4000 - page 48
Using shortcuts What are shortcuts? A shortcut is a way to quickly accomplish pri nting, copying, scanning, e ‑ m ailing, or faxing tasks with the printe r. You can con figure an d save a s et of freq uently u sed printe r settings avai lable for a given t ask and then ass ign a shortcut numb er and shortcu t name to it. The sh or tcut numb er an ...
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Lexmark PRO4000 - page 49
2 Do either of the following : • Make the necessary changes, and then click Sa ve Ch an ges . • Click Del ete . Using shortcuts on the printe r Make sure yo u have cr ea ted a shortc ut. From the pri nter contro l panel, navigate to: > Shor tcut s > OK > select a shortcut > OK or > > enter the sh ortcut num ber > OK Note: I ...
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Lexmark PRO4000 - page 50
Troublesh ooting Before you troublesho ot Use this check list to solve most printer pro blems: • Make sure th e power c ord is plug ged into the printer and into a properly grounded, working electric al outlet. • Make sure the printer is turne d on. • Make sure t he printer is s ecurely connected to the c omputer, print se rver, or network ac ...
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Lexmark PRO4000 - page 51
Software did not install If you encountered problems whi le installing, or if your printer does not appear in the list in th e printers folder or as a printer option when sending a print job, then try un installing and reinstalling the software. Before you reinstall the software, do the follo wing: M AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SY ...
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Lexmark PRO4000 - page 52
C HECK THE USB CONNECTION 1 Check the USB cable for an y obvi ous damage . If the cable is damage d, then us e a new one. 2 Firmly plug the square end of the USB cable into the back of th e printer. 3 Firm ly plug the re ctan gular end of th e USB cable i nto th e USB po rt of the com pute r. The USB po rt is marked with . Note: I f you co ntinue t ...
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Lexmark PRO4000 - page 53
M AKE SURE THE USB PORT IS ENA BLE D IN W INDOWS 1 Run th e De vice Man ager. In Windows 8 From the Search c harm, t ype run , and t hen navig ate to: Apps list > Run > type devmgm t.msc > OK In Windows 7 or earlier a Click , or click Start and then click Run . b In the Start Se arch or Run dialog, typ e devmgm t.msc . c Press Enter , or c ...
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Lexmark PRO4000 - page 54
2 Check to see if error correctio n is set to On. If it is not set to On, th en press the arrow bu ttons to select On , and then pre ss OK . E NABLE AUTOMATIC FAX CONVERSION If the rec eiv in g fax m ac hine does not sup port col or fax, the n this option autom atically converts the outgoing color fax to black and white. It also au t omatically r e ...
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Lexmark PRO4000 - page 55
Cannot run the fax soft ware The printe r must be conn ected to a tele phone, DS L, VoIP, or cab le service befo re you can confi gure the fax setting s in the fax software. M AKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driv er or the Universal Fax Driver. For information on installing these d riv ...
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Lexmark PRO4000 - page 56
Locati ng the printer IP address • You c an locate the prin ter IP addres s by vie wing the printer networ k setup page. See the Us er's Guide on the software installation CD for more information on printing a n etwork setup page. Cannot print over wireless network If you encountere d problems while installing, or if y our printer does not a ...
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Lexmark PRO4000 - page 57
For Windows users 1 Obtain the SSI D of the network that the compu ter is connecte d to. a Type the IP address of your access poin t into the add ress field of y our Web browse r. If you do not know the IP address of the access point, the n do the following: 1 Open the co mmand wind ow. In Windows 8 From the Search charm, ty pe Run , and then navig ...
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Lexmark PRO4000 - page 58
“Communication not ava ilable” message appears when printing wirelessly Try one or more of th e follow ing: M AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADD RE SSES FOR THE NETWORK If you are using a lapt op and hav e pow er saving settings e nabled, then you may se e the ”Co mmunicatio n not availabl e” me ssage on yo ur compute r sc ...
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Lexmark PRO4000 - page 59
4 If the De scription co lumn of the selecte d port indicate s that it is a USB port, th en scroll through th e list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure yo u selec t the righ t printer p ort. 5 Click OK , and then try to print ag ain. M AKE SURE BIDIRECTIONAL CO ...
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Lexmark PRO4000 - page 60
Notices Edition notice October 2012 The following paragraph does not apply to any coun try where such provisions are inconsistent w ith local law: LEXMA RK INTE RNATION AL, INC. , PRO VIDES TH IS PUBLIC ATION “ AS IS ” WITH OUT WA RRANTY OF AN Y KI ND, EI THER E XPRES S OR IMPLIED , INC LUDIN G, BUT NOT LIMIT ED TO, THE I MPLIED WARR ANTIES OF ...
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Lexmark PRO4000 - page 61
Index A adding networ k folder short cut 28 Additional So lutions customize prin ter setting s using 46 Addres s Bo ok 40 Address Boo k Setup customize prin ter setting s using 46 ADF in put tray location 12 aligni ng the prin thead 18 answering machine setting up 32 Automatic Document Feede r (ADF) location 12 B bidirec tional co mmunication enabl ...
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Lexmark PRO4000 - page 62
information finding 5 informat ion pane 46 information you will need during w ireless set up 43 ink conservi ng 5 ink cartrid ge acces s door location 12 ink cartridges orderi ng 17 replacing 17 inserting a memory card or flash drive 15 installa tion screen di d not appear automatically 50 installing printer software (Windows) 19 Inter vent ion Man ...
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Lexmark PRO4000 - page 63
sen ding fax es, tips 41 setting numbe r of rings 40 setting up fax cou ntry ‑ or region ‑ specific 36 digital telephone service 35 DSL con necti on 34 standard telephone line connec tion 32 VoIP conne ction 34 settin g up printer 6 setu p troub leshooti ng cannot pri nt through USB 52 incorrect language appears on display 50 installa tion scre ...
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