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Multi Tech Equipment MT5656ZDX - page 1
MultiModem ® ZDX Model MT5656ZDX-Series Voice/Data/Fax Modem User Guide ...
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Multi Tech Equipment MT5656ZDX - page 2
Copyright and Technical Suppo rt Multi-Tech Systems, Inc. MT5656ZDX User Guide 2 User Guid e MT5656ZDX-Series PN S000248I Rev i sion I This publicatio n may not be reproduced, in who le or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reserved. Copyright © 2003-9 by Multi-Tech Systems, Inc. Multi-Tec ...
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Multi Tech Equipment MT5656ZDX - page 3
Table of Contents Multi-Tech Systems, Inc. MT5656ZDX User Guide 3 Contents Chapter 1 - Introducti on .............................................................................................................................. ................ 4 Product Descr iption .................................................................................. ...
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Multi Tech Equipment MT5656ZDX - page 4
Chapter 1 – Introductio n Multi-Tech Systems, Inc. MT5656ZDX User Guide 4 Cha p te r 1 - I n tr o d u c ti o n Congratulatio ns on your purcha se of the Multi-Tech M T5656ZDX-Seri es modem. • The Multi-Tech MT5656ZDX modem i s your data/fax mod em. • The MT5656ZDX-V offers your voice op t ion. You have acquired one of the fine st intelligent ...
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Multi Tech Equipment MT5656ZDX - page 5
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 5 Cha p te r 2 - H a rd w are I n s t a l la t i o n This chapter show s you st ep-by-step ho w to set up your Multi-Tech modem, test it, and make your first call s. Ship Kit Contents • One MultiModem ZDX (MT5656ZDX) • One set of four self-adhesi v e rubbe r feet ...
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Multi Tech Equipment MT5656ZDX - page 6
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 6 Technical Specifications The MultiModemZDX m odem meets the follo wing specification s: Trade Name MultiModemZDX TM Model Number MT5656ZDX Server-to-C lient Data Rates V.90 speeds when accessing a V.90 or V.92 serve r (act ual sp eed depends on se r ver capabilities ...
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Multi Tech Equipment MT5656ZDX - page 7
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 7 Cables One modular telephone cable Diagnostics Local analog loop, local digital l oop, remote digital l oop Speaker Speaker fo r call pr ogress moni to ring Speaker and Mic rop hone J ack s MultiModemZDXV Manual C ontrols Power switch Environm ental Temper a tu r e ...
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Multi Tech Equipment MT5656ZDX - page 8
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 8 Overview – Connecting the Modem to Your System Turn off your computer. Placi ng the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your pho ne (phone is optional). MT5656ZDX Connections. MT5656ZD ...
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Multi Tech Equipment MT5656ZDX - page 9
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 9 A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, suc h as those c aused by lightning st r ik e s, ca n damage or destroy your modem. The ref ore, we recommend that you plug the m odem into a sur ...
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Multi Tech Equipment MT5656ZDX - page 10
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 10 Voice Connections (Voice option only) Voice Connections for Voice Models (Optional) Connect th e Modem to the Phone For voice-only calls, plug a pho ne into the modem’s P HONE jack. Connect the Microphone For voice mail or speakerphone a pplications, pl ug an una ...
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Multi Tech Equipment MT5656ZDX - page 11
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 11 Installing the Modem Driver If yo u us e Wi n do w s 2 00 0 or n ew er, yo u mu s t ins tal l t h e mo de m dr i v er . If you use a nother operatin g syst em, see Appendix C. When operat ing the m odem under Windows, t he modem dr iver can be i nstalled by using t ...
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Multi Tech Equipment MT5656ZDX - page 12
Chapter 2 – Hardware Installation Multi-Tech Systems, Inc. MT5656ZDX User Guide 12 Connecting to the Internet Your Multi-Tech mod em is your gateway to the Internet and the World Wide We b. To access the Internet and Web v ia you r modem, you must establish a dial-u p account with an Intern et ser vice provider ( ISP). To locate an ISP nea r y o ...
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Multi Tech Equipment MT5656ZDX - page 13
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 13 Ch apter 3 - Operation Like any modem, your Multi-Tech modem op erates on ly under the co ntrol of a commun icatio ns program , such as the communications program included w ith yo ur m odem. It also oper ates under o ther ge neral-purpose da ta communi cation programs, such a ...
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Multi Tech Equipment MT5656ZDX - page 14
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 14 Configuring Your Software You may use either the communication program in cluded with yo ur modem or a third-par ty program. Communication programs designed for Windows normally do no t need to be manually c onfigured, since they obtain configuration information from Windows. ...
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Multi Tech Equipment MT5656ZDX - page 15
Chapter 3 – Operation Multi-Tech Systems, Inc. MT5656ZDX User Guide 15 Sending a Fax With your dat a commu nications software, you can use your mo dem to send and receive fax es directly fro m your com pu ter . The following steps show you how to fax a document directly from a Windows application witho ut opening the data communi cation s program ...
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Multi Tech Equipment MT5656ZDX - page 16
Chapter 4 – AT Commands Multi-Tech Systems, Inc. MT5656ZDX User Guide 16 Chapter 4 - A T Co mm ands See Commands Reference Guides AT Commands and Voi ce Commands are in the AT Comma nd Reference Guide. Fax Class 1 Co mmands and F a x Class 2 Commands are docume n ted in separate F ax Reference Guides. All Reference Guides are included on the MT56 ...
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Multi Tech Equipment MT5656ZDX - page 17
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 17 Ch apter 5 - Troubleshoot ing Your modem was thorou ghly tested at the factory bef ore it was shi pped. If you are unabl e to make a succes sful connection, or if you expe rience data lo ss or garbled chara cters during your connecti on, check the list of troubleshooti ...
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Multi Tech Equipment MT5656ZDX - page 18
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 18 The Modem Does Not Respond to Commands • Make sure the modem is p lugge d in and turn ed on . (See “None of the Indicators L ight.”) • Make sur e you ar e issuing the mo dem commands fro m the d ata communications pro gram, e ither manually in terminal mode or ...
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Multi Tech Equipment MT5656ZDX - page 19
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 19 The Modem Dials But Cannot Connect There can be several reasons t he modem fails to make a connection. Possibilities include: • Lack of a physical connecti on to the telephone line. • A missing dial tone. • A busy signal. • A wrong number. • No modem at the o ...
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Multi Tech Equipment MT5656ZDX - page 20
Chapter 5 – Troublesho otin g Multi-Tech Systems, Inc. MT5656ZDX User Guide 20 The Modem Disconnects While Online • If you have Call Waiting on the same p hone line as your m odem, it can interru pt your connection when someone tries to call yo u. If you have Call Waiting, disable it before each call. In most phone areas in North Ameri ca, you ...
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Multi Tech Equipment MT5656ZDX - page 21
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 21 Appendix A – R egu lator y Complianc e FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuan t to Part 15 of the FCC R ules. These limits are designed to pro vide reaso nable prot ection a gains t ha ...
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Multi Tech Equipment MT5656ZDX - page 22
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT5656ZDX User Guide 22 Canadian Limitations Notice Notice: The ringer equivalence number (REN) as signed to each termina l device provides an indication of the maximum nu mber of terminals allowed to be con nected to a telephone interface. The termination on an int erface may consist of ...
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Multi Tech Equipment MT5656ZDX - page 23
Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 23 Appendix B – Instal ling a Modem in Linux This appendix explains how to ins tall a modem on a PC operating under the RedHa t L inux 6.2 op era ting sy st em . Ot he r versions of RedHat and other Linux operatin g systems should be simila r. Brie fly, in Li ...
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Multi Tech Equipment MT5656ZDX - page 24
Appendix B – Installing a Modem in Linux Multi-Tech Systems, Inc. MT5656ZDX User Guide 24 Calling the ISP 1. On the Task Bar at the b ottom of the screen, se lect the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer. 4. Select the co nnection nam e you entered i n step 5 of the previous se ction. 5 . 5. Click OK. That’ ...
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Multi Tech Equipment MT5656ZDX - page 25
Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 25 Appendix C – Upgrading the Modem Your modem is controlled by semi-perma nent software, called firmware, which is stored in flash memory. Fir mwar e is nonvolatile; that is, it remains stored in memory when the modem is tu rned off. Howev er, it can be changed by ...
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Multi Tech Equipment MT5656ZDX - page 26
Appendix C – Upgrading th e Modem Multi-Tech Systems, Inc. MT5656ZDX User Guide 26 Step 3: Download the Upgrade File 1. If you are not already at th e MultiMode mZDX firmware pag e of the Multi -Tech Web sit e, follow the pr oc edure in “Step 2: I dentify the Current Firmware.” 2. Download the upgrade file for your mo dem by clicki ng its nam ...
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Multi Tech Equipment MT5656ZDX - page 27
Appendix D – Waste Electrical and El ectronic Equipment Directive (WEEE) Multi-Tech Systems, Inc. MT5656ZDX User Guide 27 Appendix D – W aste Elect r ical and Elect ronic Equipment Dire ctiv e (WEEE) Waste Electrical and Electroni c Equipment (WEEE) Directive The WEEE directive places an obligation on manufacturers, distributors and retailer s ...
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Multi Tech Equipment MT5656ZDX - page 28
Index Multi-Tech Systems, Inc. MT5656ZDX User Guide 28 Inde x C Connecting th e Modem ..................................................... 8 D Dat a R at es ........................................................................ 6 Dial-Up Networ king ......................................................... 12 F Front Panel ...................... ...
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