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Manual HP (Hewlett-Packard) BL460C G7

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  • HP (Hewlett-Packard) BL460C G7 - page 1

    HP Pr oL ian t BL4 60 c G7 Serv er Blade Us er Gui de Abstract This document is for the person wh o installs, administers, and trouble shoots servers and storage systems . HP assumes you are quali fied in the servicing of comp uter equipment a nd trained in recogni zing hazards in p roducts with haza rdous energy levels. Part Number: 613018 - 002 M ...

  • HP (Hewlett-Packard) BL460C G7 - page 2

    © Copyright 2010, 2011 Hewlett- Packard Development Company, L.P. The information contained herei n is subject to change witho ut notice. The only warra nties for HP products and services a re set forth in the express warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constitutin g an additional wa ...

  • HP (Hewlett-Packard) BL460C G7 - page 3

    Contents 3 Con tents Component identification ............................................................................................................... 6 Front panel co mponents ............................................................................................................................. 6 F ront panel LEDs .................... ...

  • HP (Hewlett-Packard) BL460C G7 - page 4

    C ontents 4 BBWC battery pack cabling ..................................................................................................................... 46 Using the HP c - Class Blade S UV Cable ...................................................................................................... 46 Connecting locall y to a server blade with vi ...

  • HP (Hewlett-Packard) BL460C G7 - page 5

    Contents 5 POST error mes sages and beep codes ....................................................................................................... 81 Battery replacement .................................................................................................................... 83 Regulatory complian ce notices ......................... ...

  • HP (Hewlett-Packard) BL460C G7 - page 6

    Component ident ification 6 C om ponen t i dentif i cati on F ront panel comp onents Item Description 1 SUV connecto r* 2 Serial label pull tab 3 Release button 4 Server blade release lever 5 Power On/Standb y button 6 Hard drive bay 1 7 Hard drive bay 2 *The SUV connector and the H P c - Class Blade SUV Ca ble are for so me server blade conf igura ...

  • HP (Hewlett-Packard) BL460C G7 - page 7

    Component ident ification 7 F ront panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote mana gement 2 Health LED Green = Norma l Amber flashing = D egraded cond ition Red flashing = Critical conditi on 3 Flex 1 LED* Green = Network linked Green flashing = Network activity Off ...

  • HP (Hewlett-Packard) BL460C G7 - page 8

    Component ident ification 8 S AS and SA TA hard drive LE Ds Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) S AS and SA TA hard drive LE D combinatio ns Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive h as failed, or a predictiv e failure alert has be ...

  • HP (Hewlett-Packard) BL460C G7 - page 9

    Component ident ification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical faul t condition has bee n identified for t his drive, and the controller has p laced it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A predictive failure alert has been receiv ed fo ...

  • HP (Hewlett-Packard) BL460C G7 - page 10

    Component ident ification 10 M ezzanine connect or definitions A PCIe x8 mezza nine connecto r supports x16 ca rds at up to x8 speeds. Item PCIe Mezzanine connector 1 x8, Type I mez zanine card only Mezzanine connector 2 x8, Type 1 or II mezzani ne card D IMM slot locations DIMM slots a re numbered s equentially (1 through 6) for each processor. Th ...

  • HP (Hewlett-Packard) BL460C G7 - page 11

    Component ident ification 11 H P c - Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the S UV connector on t he server blade front panel 2 Video For connecting a vid eo monitor 3 USB For connecting up to two USB devices 4 Serial For traine d personnel to connect a null mode m serial cable and perform advanc ed diag ...

  • HP (Hewlett-Packard) BL460C G7 - page 12

    Operations 12 Oper atio ns P ower up the server blade The Onboard Administrator initiates an automatic power - up sequenc e when the serv er blade is inst alled. If the default set ting is change d, use one of the follo wing methods t o power up the s erver blade: • Use a virtual power b utton selection through iL O 3. • Press and release the P ...

  • HP (Hewlett-Packard) BL460C G7 - page 13

    Operations 13 a. Select the Enclosure Information tab, and then select the O verall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled sh utdown of applications and the OS. — Select Pre ss and Hold to initiate an eme rgency shutdown of applications and the OS. ...

  • HP (Hewlett-Packard) BL460C G7 - page 14

    Operations 14 R emove the access pa nel To remove the component: 1. Power down the serv er blade (on page 12 ). 2. Remove the server bl ade (on page 13 ). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the a ccess panel. WARNING: To reduce the risk o f personal inj ury from hot surfa ces, allow the d rives and the ...

  • HP (Hewlett-Packard) BL460C G7 - page 15

    Setup 15 S etup O verview Installation of a s erver blade requires the following ste ps: 1. Install and configure an HP BladeSystem c - Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a server blade . 6. Complete t he server blad e ...

  • HP (Hewlett-Packard) BL460C G7 - page 16

    Setup 16 I nterconnect bay numbering and device mapping • HP BladeSystem c70 00 Enclosure To support network connections fo r specific signals, install an interconnect modu le in the bay correspondin g to the embed ded NIC or mezzan ine signals. Server blade sign al Interconnect bay Inte rconnect bay labels Flex adapter 1 (embedded) 1 Flex adapte ...

  • HP (Hewlett-Packard) BL460C G7 - page 17

    Setup 17 • HP BladeSystem c30 00 Enclosure and Tower En closure Server blade sign al Interconnect bay number Interconnect bay label Notes Flex adapter 1 , 2 (embedded) 1 — Mezzanine 1 2 Four port cards conne ct to bay 2. Mezzanine 2 3 and 4 • Four port cards • Ports 1 and 3 connect to bay 3. • Ports 2 and 4 connect to bay 4. • ...

  • HP (Hewlett-Packard) BL460C G7 - page 18

    Setup 18 C onnecting to the n etwork To connect the HP BladeSystem to a ne twork, each enclosure must be configure d with network interconnect devices to ma nage signals between the serv er blades and t he external networ k. Two types of interconnect modul es are available for HP BladeSys tem c - Class enc losures: P ass - Thru modul es and switch ...

  • HP (Hewlett-Packard) BL460C G7 - page 19

    Setup 19 2. Remove the e nclosure conn ector cover. 3. Prepare the server blade for installati on. ...

  • HP (Hewlett-Packard) BL460C G7 - page 20

    Setup 20 4. Install th e server blade. ...

  • HP (Hewlett-Packard) BL460C G7 - page 21

    Hardware options installation 21 H ar d w ar e optio ns inst allati on Introduction If more than one opt ion is being installed, read the installation instr uctions for all the hard ware options and identify simila r steps to streamline the ins tallation process. WARNING: To reduce the risk of perso nal injury from hot surface s, allow the drives a ...

  • HP (Hewlett-Packard) BL460C G7 - page 22

    Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determin e the status of the h ard drive from the hot - plug SAS hard dri ve LED combinations (" SAS and SATA hard drive LED combinations " on pag e 8 ). P rocessor option WARNING: To reduce the risk of perso nal injury from hot surface s, allow the ...

  • HP (Hewlett-Packard) BL460C G7 - page 23

    Hardware options installation 23 IMPORTANT: Processor so cket 1 must always b e populated. If pro cessor socket 1 i s empty, the server blad e does not powe r up. To install the component: 1. Update the system ROM using any standard ROM flash mechanism. 2. Power down the serv er blade (on page 12 ). 3. Remove the server bl ade (on page 13 ). 4. Rem ...

  • HP (Hewlett-Packard) BL460C G7 - page 24

    Hardware options installation 24 7. Open the pro cessor lockin g lever and the p rocessor socket reta ining bracket. Do not remov e the processor sock et cover . IMPORTANT: Be sure the processor rema ins inside the processor in stallation tool. 8. If the processor has separated from the installation tool, carefull y re - insert the processor in the ...

  • HP (Hewlett-Packard) BL460C G7 - page 25

    Hardware options installation 25 9. Align the process or installation tool with the socket, and then install the processor. THE PINS ON TH E SYSTEM BOARD AR E VERY FRAGILE AND E ASILY DAMAGED . CAUTION: THE PINS ON THE SYSTEM B OARD ARE VERY FRAGIL E AND EASILY DAMAGED. To avoid damage to the s ystem board: • Never install or remov e a processor ...

  • HP (Hewlett-Packard) BL460C G7 - page 26

    Hardware options installation 26 10. Press the tabs on the processor install ation tool to separate it from the proc essor, and then remove the tool. 11. Close the pro cessor socket retaining bra cket and the proce ssor locking l ever. The processor sock et cover is automatically ejected . Remove the cov er. CAUTION: Be sure to close the pr ocessor ...

  • HP (Hewlett-Packard) BL460C G7 - page 27

    Hardware options installation 27 12. Remove the t hermal inter face protective cover from the heatsink. 13. Align and install the heatsink. Alternate tighteni ng the screws until the heatsink is seated properly. 14. Install all DIMM ba ffles. 15. Install the access panel (on page 14 ). M emory options IMPORTANT: This ser ver blade does not suppo rt ...

  • HP (Hewlett-Packard) BL460C G7 - page 28

    Hardware options installation 28 • Single - and dual - rank PC3 - 10600 (DDR - 1333) DIMMs operating at 1333 and 1066 MHz • Quad - rank PC3 - 8500 (DDR - 1066) DI MMs operating at 1066 MHz Depending on the pro cessor model, the number of DIMMs installed, and whether UDIMMs or R DIMMs are installed, the m emory clock speed may be redu ced to 106 ...

  • HP (Hewlett-Packard) BL460C G7 - page 29

    Hardware options installation 29 This setting pre serves maximum memory su bsystem performance. To have DI MMs operate at 1.35V, configure the Maximum M emory Bus Frequency option in the ROM - Based Setup Utility to 1066 MHz. • If there is one q uad- rank LVDIMM per channel on any populated memory channel in the s ystem running at 1066 MHz, the L ...

  • HP (Hewlett-Packard) BL460C G7 - page 30

    Hardware options installation 30 M emory configur ations To optimize ser ver blade availabilit y, the server blade supports the follow ing AMP modes: • Advanced ECC — provides the greatest memory capacity fo r a given DIMM size, while providing up to 4- bit error correct ion. This mode is the default option for th is server blade. • Lockstep ...

  • HP (Hewlett-Packard) BL460C G7 - page 31

    Hardware options installation 31 M irrored memory configuration Mirroring provid es protection against uncorr ected memory errors tha t would otherwise result in serv er blade downtime. Mi rror ing is performed at the channe l level. Channels 1 and 2 are used; channel 3 is not populated. Data is written to both memory channels. Data is read from o ...

  • HP (Hewlett-Packard) BL460C G7 - page 32

    Hardware options installation 32 A dvanced ECC population guidelines For Advanced ECC mode configura tions, observ e the following guid elines: • Observe the general DIMM slot popula tion guidelines (on page 31 ). • DIMMs may be instal led individually. S ingle - proces sor Advanced E CC population order For Advanced ECC mode configura tions wi ...

  • HP (Hewlett-Packard) BL460C G7 - page 33

    Hardware options installation 33 M ulti - process or Mirrored Me mory population order For Mirrored Memor y mode configurations with m ultiple processors, pop ulate the DIMM slots for each processor in the foll owing order: • RDIMM o First: A and B o Next: D and E o Do not populate slots C or F. • UDIMM o First: A and B o Last: D and E o Do not ...

  • HP (Hewlett-Packard) BL460C G7 - page 34

    Hardware options installation 34 M ulti - process or Lockstep popul ation order For Lockstep memory mode configurations wit h multiple processors, p opulate the DIMM slots fo r each processor in the foll owing order: • RDIMM o First: A and B o Next: D and E o Do not populate slots C or F. • UDIMM o First: A and B o Last: D and E o Do not popula ...

  • HP (Hewlett-Packard) BL460C G7 - page 35

    Hardware options installation 35 M ezzanine car d option Optional mezzanine cards are classifie d as Type I mezzanine cards and Type II mez zanine cards. The c ard type determin es where it can be installed in th e server blade. • Install Type I mezzanine car ds on either mezzan ine 1 connecto r or mezzanine 2 con nector. • Install Type II mezz ...

  • HP (Hewlett-Packard) BL460C G7 - page 36

    Hardware options installation 36 5. Install th e mezzanine card . Press down on the connector to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server bl ade " on page 18 ). C ache module and battery pack o ption The optional BBWC enabler provides the system with a means for storing ...

  • HP (Hewlett-Packard) BL460C G7 - page 37

    Hardware options installation 37 6. Remove the hard drive back plane. 7. Remove the two T - 15 screws from the front panel/hard drive cage assembly. 8. Remove the front panel/ hard drive cage asse mbly. ...

  • HP (Hewlett-Packard) BL460C G7 - page 38

    Hardware options installation 38 9. Connect the BBWC battery pack cable to the cache module . 10. Install the cache module. 11. Route the BBWC battery pack cable (" BBWC battery pack cabling " on page 46 ). ...

  • HP (Hewlett-Packard) BL460C G7 - page 39

    Hardware options installation 39 12. Install the battery pack. 13. Install the front panel/hard drive cage assembl y. 14. Install the two T - 15 screws to secur e the front panel /hard drive cage assembly to the ch assis. ...

  • HP (Hewlett-Packard) BL460C G7 - page 40

    Hardware options installation 40 15. Install the hard dr ive backplane . Press down on the h ard drive backplane retainer to seat th e board. 16. Install the hard drives (" Hard drive option " on page 21 ). 17. Install the access panel (on page 14 ). 18. Install the server blade (" Installing a server bl ade " on page 18 ). H P ...

  • HP (Hewlett-Packard) BL460C G7 - page 41

    Hardware options installation 41 • Any attempt to remo ve an installed TPM from the system board breaks or disfigur es the TPM securit y rivet. Upon locat ing a broken or disfigur ed rivet on an installed T PM, administrators should consider the system compromised and t ake appropriate meas ures to ensure the integrity of the syste m data. • Wh ...

  • HP (Hewlett-Packard) BL460C G7 - page 42

    Hardware options installation 42 8. Remove the front panel/ hard drive cage asse mbly. CAUTION: Any attempt to remove an install ed TPM from the sys tem board breaks or disf igures the TPM security rivet. Upon locating a broken or disfig ured rivet on an installed TPM, administrators should consider the system compromi sed and take appropri ate mea ...

  • HP (Hewlett-Packard) BL460C G7 - page 43

    Hardware options installation 43 10. Install the TPM security rivet by pressing the rivet fi rmly into the system board. 11. Install the front panel/hard drive c age assembly. 12. Install the two T - 15 screws to secur e the front panel /hard drive cage assembly to the ch assis. ...

  • HP (Hewlett-Packard) BL460C G7 - page 44

    Hardware options installation 44 13. Install the hard drive bac kplane. Press dow n on the hard drive bac kplane retain er to seat the board. 14. Install the access panel (on page 14 ). 15. Install the server blade (" Installing a server bl ade " on page 18 ). 16. Power up the ser ver blade (on page 12 ). R et aining the recovery key/pass ...

  • HP (Hewlett-Packard) BL460C G7 - page 45

    Hardware options install ation 45 CAUTION: When a TPM is install ed and enabled on the server blad e, data access is loc ked if you fail to follow the prop er procedures for updatin g the system or option firmwar e, replacing the system board, replacing a hard drive, or modif ying OS application TPM settings. For more information on firmware update ...

  • HP (Hewlett-Packard) BL460C G7 - page 46

    Cabling 46 C abling B BWC batte ry pack cabling • Cache module cabling: Use the 24 - inch BBWC battery pack c able. • Mezzanine c ard cabling: U se the 11.5- inch BBWC battery pack cable . U sing the HP c - Class Bla de SUV Cable The HP c - Class Blade SUV Cable e nables the user to perform serve r blade administration, c onfiguration, and diag ...

  • HP (Hewlett-Packard) BL460C G7 - page 47

    Cabling 47 • USB mouse • USB CD/DVD - ROM drive • USB diskette drive Numerous con figurations are possib le. This section off ers two possible confi gurations. For mor e information, see "USB support and fu nctionality." A ccessing a server blade with local KVM For this configurat ion, a USB hub is not neces sary. To connect additi ...

  • HP (Hewlett-Packard) BL460C G7 - page 48

    Cabling 48 1. Connect the HP c - Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to one USB connector. 4. Connect the following to the USB hub: o USB CD/DVD - ROM drive o USB keyboard o USB mouse o USB diskette drive Item Description 1 Monitor 2 USB CD/DVD - ROM drive or disket te drive 3 ...

  • HP (Hewlett-Packard) BL460C G7 - page 49

    Software and conf iguration util ities 49 S o f t w ar e and conf igur ati on u tilitie s S erver blade deploy ment tools H P BladeSystem c - Class Advanced management iLO 3 is a standard component of Pr oLiant c - Class server blades that provides s erver health and remote server blade manageabilit y. It s features a re accessed fr om a network cl ...

  • HP (Hewlett-Packard) BL460C G7 - page 50

    Software and conf iguration util ities 50 D eployment overview When a PXE - enabled target se rver blade boots, it o btains an IP address fr om a DHCP server. The tar get server blade obtains the name of the NBP from the appropriate boot ser ver. Then, the target se rver blade uses TFTP to download the NBP from the boot se rver and executes the ima ...

  • HP (Hewlett-Packard) BL460C G7 - page 51

    Software and conf iguration util ities 51 o 64 MB of RAM o 64 MB of free hard drive s pace o 10 - Mb/s network adapter • PXE deployment server (storing boot images) o AMD Athlon™ XP p rocessor (700 MHz or gr eater recommended), AMD Athlon™ 64 proce ssor, or Intel® Pentium ® III or higher processor (500 MH z recommended) o 256 MB of RAM o 10 ...

  • HP (Hewlett-Packard) BL460C G7 - page 52

    Software and conf iguration util ities 52 P XE deployment PXE enables server blades t o load an image ov er the network fr om a PXE server, a nd then execute it in memory. Th e first NIC on th e server blade is the d efault PXE bo ot NIC, but any of t he other NC series NI Cs can be configured to boot PXE. For more information, see " N etwork ...

  • HP (Hewlett-Packard) BL460C G7 - page 53

    Software and conf iguration util ities 53 • USB CD - ROM (on page 53 ) i LO virtual CD - ROM To deploy with a boot CD: 1. Do one of the followin g: o Insert the boot CD into the client PC using t he iLO 3 Remote Console. o Use iLO 3 to create an im age file of the boot CD. o Copy the image of the boot CD to a locatio n on the network or the clien ...

  • HP (Hewlett-Packard) BL460C G7 - page 54

    Software and conf iguration util i ties 54 Before beginning the deployment process, connect the server blade to the network. NOTE: For more inf ormation about hardwa re and cabling configurat ions, see the documents that ship with the enclosure. Two methods are availabl e for diskette image de ployment: • iLO virtual flopp y (on page 54 ) • PXE ...

  • HP (Hewlett-Packard) BL460C G7 - page 55

    Software and conf iguration util ities 55 • The server blade en closure management module firm ware is up- to - date. Refer to the HP Bus iness Support Cent er website ( http://www.hp.com/support ). • The server blade is cabled properly to a s upported SAN. • SAN storage driver s are loaded. Refer to s upporting white papers and the HP websit ...

  • HP (Hewlett-Packard) BL460C G7 - page 56

    Software and conf iguration util ities 56 U sing RBSU To use RBSU, use the foll owing keys: • To access RB SU, press the F9 key during power - up when prompted. • To navigate t he menu system, use the arrow keys. • To make sele ctions, press th e Enter key. • To access Help for a highlighted configura tion option, press the F1 key. IMPORTAN ...

  • HP (Hewlett-Packard) BL460C G7 - page 57

    Software and conf iguration util ities 57 • Access the System Maintenance Menu (which enables you to l aunch ROM - based Diagnostic s or Inspect) by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network b oot by pressing the F12 key. B IOS Serial Console BIOS Serial Consol e allows you to configure the se ...

  • HP (Hewlett-Packard) BL460C G7 - page 58

    Software and conf iguration util ities 58 • Setting the controller to be the boot controlle r If you do not use the util ity, ORCA will default to th e stand ard configu ration. For more informa tion regarding array cont roller configuration, re fer to the controller user g uide. For more informat ion regarding the default configura tions that OR ...

  • HP (Hewlett-Packard) BL460C G7 - page 59

    Software and conf iguration util ities 59 R OMPaq utility The ROMPaq utili ty enables you to upg rade the system fir mware (BIOS). To upgrade the firmware, inse rt a ROMPaq USB Key into an available USB port and boo t the system. In addition to ROMPaq, Online Flash Components for Windo ws and Linux operating s ystems are available fo r updating the ...

  • HP (Hewlett-Packard) BL460C G7 - page 60

    Software and conf iguration util ities 60 Run the Erase Utility if you must er ase the system for the followin g reasons: • You want to instal l a new operating system on a s erver blade w i th an existing operating system. • You encounter an error when completing the steps of a factory - installed operating system installation. To access the E ...

  • HP (Hewlett-Packard) BL460C G7 - page 61

    Software and conf iguration util ities 61 HP Insight Dia gnostics Offline Edition performs variou s in - depth system and component testing while the OS is not running. To run this utility, lau nch the SmartStart CD. HP Insight Diagnostics Online Edition is a web - bas ed application that captur es system configuration an d other related data nee d ...

  • HP (Hewlett-Packard) BL460C G7 - page 62

    Software and conf iguration util ities 62 HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availabi lity by providing int elligent event diagno sis, and auto matic, secure submi ssion of hardware event n otifications to HP, which will initiate a fast and accurate resolution, bas ...

  • HP (Hewlett-Packard) BL460C G7 - page 63

    Software and conf iguration util ities 63 P roLiant Support Packs PSPs repres ent operating sy stem - specific bundles of ProL iant optimized drivers , utilities, and manage ment agents. Ref er to the PSP website ( http://h18000.www1.hp.com/products/servers/management/psp.html ). O perating System Version Support For information about specific vers ...

  • HP (Hewlett-Packard) BL460C G7 - page 64

    Software and conf iguration util ities 64 C are Pack HP Care Pack Services offer upgraded service l evels to extend and expand bu ndled services with easy- to - buy, easy - to - use supp ort packages th at help you make t he most of your server inve stments. For m ore information, see the HP website ( http://www.hp.com/servi ces/carepac k ). ...

  • HP (Hewlett-Packard) BL460C G7 - page 65

    Troubleshootin g 65 T r o uble shooting T roubleshooting resources The HP ProLiant Serv ers Troubleshooting Guid e provides procedure s for resolving common prob lems and comprehensiv e courses of action for fault isola tion and identificati on, error message interpr etation, issue resolution, an d software main tenance on ProLia nt servers and ser ...

  • HP (Hewlett-Packard) BL460C G7 - page 66

    Troubleshootin g 66 Important safety information Before servicing this product, read the Import ant Safety Informatio n document prov ided with the serv er. S ymbols on equipment The following symbols may be placed on equi pment to indicate the pre sence of potentiall y hazardous conditions. This symbol in dicates the pr esence of hazar dous energy ...

  • HP (Hewlett-Packard) BL460C G7 - page 67

    Troubleshootin g 67 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure tha t: • The levelin g feet are exten ded to the floor. • The full weigh t of the rack rests o n the leveling feet . • The stabilizi ng feet are atta ched to the rack i f it is a single - rack installation. • The racks are c oupled togethe ...

  • HP (Hewlett-Packard) BL460C G7 - page 68

    Troubleshootin g 68 o HP recommen ds you have acces s to the server do cumentation fo r server- specific in formation. o HP recommends you have access to the SmartSt art CD for valu e - added software and dr ivers required during the troubleshooting process. Download the cu rrent version of SmartStart from the HP website ( http://www.hp.com/servers ...

  • HP (Hewlett-Packard) BL460C G7 - page 69

    Troubleshootin g 69 Always use the recomm ended minimum config u ration above before removing any pro cessors. If you are unable to isol ate the issue with th e configuration abov e, you will then remov e all all but one of t he additional processo rs. CAUTION: Before removing or replac ing any processors, be su re to follo w the guidelines provide ...

  • HP (Hewlett-Packard) BL460C G7 - page 70

    Troubleshootin g 70 do not provide a trouble shooting solution, follow the diagnostic ste ps in "General diagnosis flowchart (on page 71 )." The General diagnosi s flowchart is a generic troub leshooting process t o be used when the problem is no t server- specific or is not easily categorized into the other flowcharts. The available flow ...

  • HP (Hewlett-Packard) BL460C G7 - page 71

    Tr oubleshooting 71 G eneral diagnosis flowchart The General diagnos is flowchart provides a g eneric approach to tr oubles hooting. If you are unsure of the problem, or if th e other flowcharts do not fix the pr oblem, use the followin g flowchart. Item See 1 " Symptom informa tion (on page 67 )" 2 " Loose connections (on page 69 )& ...

  • HP (Hewlett-Packard) BL460C G7 - page 72

    Troubleshootin g 72 Item See 4 The most recent vers ion of a particular server bla de or option firmware is available on the HP Support website ( http://www.hp.com/sup port ). 5 "General memory problems are occu rring" in t he HP ProLiant Servers Troubleshootin g Guide loca ted on the Documentation CD or see " Troubleshooting re sour ...

  • HP (Hewlett-Packard) BL460C G7 - page 73

    Troubleshootin g 73 S erver blade power - on problems flowchar t Symptoms: • The server d oes not power on. • The system po wer LED is off or a mber. ...

  • HP (Hewlett-Packard) BL460C G7 - page 74

    Troubleshootin g 74 • The health LED is red or amber. NOTE: For the lo cation of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly seated or f aulty power suppl y • Loose or faulty pow er cord • Power source problem • Power on circuit prob lem • Improperly seated compone ...

  • HP (Hewlett-Packard) BL460C G7 - page 75

    Troubleshootin g 75 P OST problems flowchart Symptoms: • Server does not co mplete POST NOTE: The serv er has completed POST when the sy stem attempt s to access the boot d evice. • Server comp letes POST with errors Possible problems : • Improperly seated or f aulty internal compo nent • Faulty KVM device • Faulty video devic e ...

  • HP (Hewlett-Packard) BL460C G7 - page 76

    Troubleshootin g 76 Item See 1 Server blade power - on problems flowchart (on page 73 ) 2 " POST error messages and beep codes (o n page 81 )" 3 "Video proble ms" in the HP ProLiant Servers T roubleshootin g Guide located on the Documentation C D or see "Troub leshooting resou rces (on page 65 )" 4 "General memory ...

  • HP (Hewlett-Packard) BL460C G7 - page 77

    Troubleshootin g 77 O S boot problems flowchart There are two ways to us e SmartStart when diagn osing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O c able and drive to co nnect to the server blade , and then restart the server blade. Symptoms ...

  • HP (Hewlett-Packard) BL460C G7 - page 78

    Troubleshootin g 78 Possible caus es: • Corrupted OS • Hard drive subsyst em problem • Incorrect boot order setting in RBSU Item See 1 HP ROM - Based Setup Utility User Guide ( http://ww w.hp.com/servers/smartstart ) 2 " POST problems fl owchart (on page 75 )" 3 • "Hard drive pr oblems" in the HP ProLiant Servers Trouble ...

  • HP (Hewlett-Packard) BL460C G7 - page 79

    Troubleshootin g 79 * See the server blade OS boot problems flowcha rt (on page 77 ) S erver fault indications flowchart Symptoms: • Server boots, but a fault event is re ported by Insight Management Agents • Server boots, but the internal he alth LED, external health LED, or c omponent health LED is red or amber ...

  • HP (Hewlett-Packard) BL460C G7 - page 80

    Troubleshootin g 80 NOTE: F or the loca tion of server LED s and informat ion on their stat uses, refer to th e server documentation. Possible caus es: • Improperly sea ted or faulty internal or externa l component • Unsupported compo nent installed • Redunda ncy failure • System overtemperatu re condition Item See 1 • " Integrated M ...

  • HP (Hewlett-Packard) BL460C G7 - page 81

    Troubleshootin g 81 P OST error messages and beep codes For a complet e listing of error messages, refer to the "POST error m essages" in the HP ProLiant Servers Troubleshooti ng Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). ...

  • HP (Hewlett-Packard) BL460C G7 - page 82

    Troubleshootin g 82 WARN ING: To avoid potenti al problems, ALWAYS r ead the warnings and c autionary information in the server documentation b efore removing, rep lacing, reseating, or modifying system components. ...

  • HP (Hewlett-Packard) BL460C G7 - page 83

    Battery replacement 83 B at ter y r e pla cement If the serve r blade no longer automati cally displays the correct date and time, you may n eed to repl ace the battery that provides power to the real - time clock. U nder normal use, battery life is 5 to 10 years. WARNING: The compu ter contains an internal l ithium manganese dioxi de, a vanadium p ...

  • HP (Hewlett-Packard) BL460C G7 - page 84

    Battery replacement 84 6. Remove the battery. IMPORTANT: Replacing the syst em board batter y resets the system RO M to its default configuration. After replacing the battery, reconfigure the sys tem through RBSU. To replace th e component, rev erse the remova l procedure. For more information about battery replace ment or proper disposal , contact ...

  • HP (Hewlett-Packard) BL460C G7 - page 85

    Regulatory c omp liance notices 85 R egulator y com pliance n oti ce s R egulatory comp liance identi fication n umb ers For the purpose of regulato ry compliance certificati ons and identification, t his product has been assigned a unique regulatory mo del number. The regulat ory model number can be fo und on the product namepl ate label, along wi ...

  • HP (Hewlett-Packard) BL460C G7 - page 86

    Regulatory comp liance notices 86 radio communicat ions. However, ther e is no gua rantee that interference will not occur i n a particular installation. If this equipment does caus e harmful interference to radi o or television recept ion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the int ...

  • HP (Hewlett-Packard) BL460C G7 - page 87

    Regulatory comp liance notices 87 This Clas s A digital apparatus meets all requirements of th e Canadian Interference - Causing Equipment Regul ations . Cet appareil numérique de la classe A resp ecte toutes les ex igences du R èglement sur le m atériel brouil leur du Canada. Class B equipment This Class B d igital apparatus meets all requireme ...

  • HP (Hewlett-Packard) BL460C G7 - page 88

    Regulatory comp liance notices 88 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other househ old waste. Instead, it is your re sponsibility to dispose o f your waste equipment by handing it over to a de signated collection point for the recyc ling of waste electr ical and electronic equ ...

  • HP (Hewlett-Packard) BL460C G7 - page 89

    Regulatory comp liance notices 89 Class B equipment C hinese notice Class A equipment L aser compl iance This product may be pro vided with an optic al storage device (t hat is, CD or DVD drive) and/ or fiber optic transceiver. Each of these d evices contain s a laser that is clas sified as a Class 1 La ser Product in accordance with US FDA regulat ...

  • HP (Hewlett-Packard) BL460C G7 - page 90

    Regulatory comp liance notices 90 For more information about battery replace ment or proper disposal , contact an authori zed reseller or an authorized service provider. T aiwan batt ery recycling no tice The Taiwan EPA req uires dry battery ma nufacturing or importing f irms in accordance with Article 15 of the Waste Disposal Act to in dicate the ...

  • HP (Hewlett-Packard) BL460C G7 - page 91

    Electrostatic dis charge 91 E lectr o st ati c disc har ge P reventing elect rostatic d ischarge To prevent damaging the sys tem, be awa re of the pr ecautions you n eed to follo w when setting up the system or handling parts. A discharge of static electricit y from a finger or other cond uctor may damage system boards or other stat ic - sensitive ...

  • HP (Hewlett-Packard) BL460C G7 - page 92

    Specifications 92 S pec if i cati ons E nvironment al specification s Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non - operating - 30 ° C to 60 ° C ( - 22 ° F to 14 0 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (8 2.4 ° F) Non - operating 5% to 95% @ 38.7 ° C ( ...

  • HP (Hewlett-Packard) BL460C G7 - page 93

    Technical su pport 93 T ec hni cal suppo rt B efore you contact HP Be sure to have the following informati on available before you call HP: • Technical support registration number ( if applicable) • Product seri al number • Product model name and n umber • Product identification number • Applicable erro r messages • Add - on boards or h ...

  • HP (Hewlett-Packard) BL460C G7 - page 94

    Technical su pport 94 • Optional — Parts for whi ch customer self repair i s optional. Thes e parts are al so designed f or customer self repair. If, however, you require that HP replace them fo r you, there may or may not be additional charges, dependin g on the type of warranty service designated for your product. NOTE: Some HP parts are not ...

  • HP (Hewlett-Packard) BL460C G7 - page 95

    Tec hnical support 95 R ipar a zi one da parte del c lie nt e Per abbreviare i tem pi di riparazione e gara ntire una maggiore flessibi lità nella sostituzione di parti difettose, i prodott i HP sono realizzati con numer osi componenti che p ossono essere riparati di rettamente dal cliente ( CSR, Custom er Self Repair) . Se in fase di diagnostica ...

  • HP (Hewlett-Packard) BL460C G7 - page 96

    Technical su pport 96 CSR - Teile werd en abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben T ag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, k önnen Sie das HP technische Support Center anrufen und sich von ...

  • HP (Hewlett-Packard) BL460C G7 - page 97

    Technical su pport 97 Para obtener más i nformación acerca del pr ograma de Reparac iones del propio cliente de HP, póngase en contacto con s u proveedor de se rvicios local. Si e stá interesado en el programa para Norte américa, visite la página web de HP s iguiente ( http://www.hp.com/go/selfrepair ). C u sto mer Se lf R epair Veel onderd e ...

  • HP (Hewlett-Packard) BL460C G7 - page 98

    Technical su pport 98 Opcional – Peça s cu jo reparo fei to pelo cliente é opcional. Es sas peças també m são projetadas para o reparo feito pelo clien te. No entanto, se desejar que a HP as subs titua, pode haver ou não a cobranç a de taxa adicional, depe ndendo do tipo de s erviço de garantia des tinado a o produto. OBSERVAÇÃ O: Algum ...

  • HP (Hewlett-Packard) BL460C G7 - page 99

    Technical su pport 99 ...

  • HP (Hewlett-Packard) BL460C G7 - page 100

    Technical su pport 100 ...

  • HP (Hewlett-Packard) BL460C G7 - page 101

    Acronyms and abbrevia tions 101 A c r on y ms and a bbr e v i ati ons ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protec tion ASR Automatic Server R ecovery BBWC battery - backed write c ache FC Fibre Chann el iLO 3 Integrated Lights - Out 3 IML Integrated Management Log ORCA Option ROM Conf iguration for Arrays POST Powe ...

  • HP (Hewlett-Packard) BL460C G7 - page 102

    Acronyms and abbrevia tions 102 RBSU ROM - Based Setup Utility SAS serial attached SCSI SATA serial ATA SIM Systems In sight Manager UID unit identification USB universal serial bus VCA Version Contr ol Agent ...

  • HP (Hewlett-Packard) BL460C G7 - page 103

    Index 103 A access panel 14 acoustics sta teme nt for Germany 90 ACU (Array Config uration Utility) 57 additional infor mation 65 Advanced ECC memor y 30, 32 Array Configuration Utility (ACU) 57 ASR (Automatic Se rver Recovery) 58 authorized r eseller 93 auto - configuration proc ess 56 Automat ic Server Reco very (ASR) 58 B Basic Input/Output Syst ...

  • HP (Hewlett-Packard) BL460C G7 - page 104

    Index 104 E electrostatic discharge 91 enclosur e connecto r 9 environmental s pecif icatio ns 92 Erase Utility 59 error messages 81 European Union notice 87 external cables 46 F FCC (Federal Commu nications Commissi on) notice 85, 86 FCC rating label 85 features 6 Federal Communi cations Commission (F CC) notice 85, 86 f irmware upgra de utility, ...

  • HP (Hewlett-Packard) BL460C G7 - page 105

    Index 105 M maintenance guid elines 62 management tools 49, 58 memory 27, 28, 29, 31 memory configurations 30, 31 memory options 21 memory subsystem arc hitecture 28 memory, mirrored 31, 32, 57 memory, online spare 31 mezzanine board connec tors 9 mezzanine boards 35 mezzanine ca rd 35 mezzanine c onnector cover s 35 mezzanine c onnectors 9, 10 mir ...

  • HP (Hewlett-Packard) BL460C G7 - page 106

    Index 106 server blad es, installing 18 server fault indicat ions flowchart 79 server feat ures and options 21 server options , installing 21 server specifica tions 92 service notific ations 69 setting up a network 49 Setup 15 single - processor Advanced ECC populat ion order 32 single - processor Lockstep population orde r 33 single - process or M ...

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All of them are important, but the most important information from the point of view of use of the device are in the user manual HP (Hewlett-Packard) BL460C G7.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use HP (Hewlett-Packard) BL460C G7 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of HP (Hewlett-Packard) BL460C G7.

A complete HP (Hewlett-Packard) manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual HP (Hewlett-Packard) BL460C G7 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the HP (Hewlett-Packard) BL460C G7, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the HP (Hewlett-Packard) BL460C G7, that we can find in the current document
3. Tips how to use the basic functions of the device HP (Hewlett-Packard) BL460C G7 - which should help us in our first steps of using HP (Hewlett-Packard) BL460C G7
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with HP (Hewlett-Packard) BL460C G7
5. FAQ - Frequently Asked Questions
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