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Toshiba 1000 - page 1
1 000 &1 000+ SERIES UPS USERS MANU AL ...
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Toshiba 1000 - page 2
I IMPORT A NT NOT ICE The instructio ns contained in this manual are not inte nded to cover all o f the details or varia tions in e quipmen t, or to provide f or every possi ble conting ency conce rning installation, op eration, or maintenance. Should furt her infor matio n be required or i f problems arise which are not cov ered suff iciently , co ...
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Toshiba 1000 - page 3
II UNINTERRUPTIBLE POWER S YST EM Complete the information below f or the UPS receive d. Unless otherwis e specified on the warranty card, the warranty period for the U PS or UPS part is 36 months from the sh ipment date (see TIC B ill of L adi ng). Unless otherwise specified on the warranty card, the w arranty period for a UPS battery is 24 m on t ...
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Toshiba 1000 - page 4
III Table of Contents Manual’ s Purpose and Scope ................................................................................ V Cont acting T os hiba In ternat ional Corpora tion’ s Custom er Support C enter ...... VII EMC Statements ............................................................................................... VIII Genera ...
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Toshiba 1000 - page 5
IV 6.1 RS - 232 Standard Interface Port ................................................................... 18 6.2 Dry Contact Int erface (optional card) .......................................................... 19 6.3 USB Po r t ..................................................................................................... 20 6.4 EPO Port ( ...
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Toshiba 1000 - page 6
V Manual’s P urpose and Sc ope The purpos e of thi s manua l is to provi de infor mation on ho w to safel y install, o perate , and maintain your TI C pow er electronics product. This m anual includes a section of general safety instructions that describes the warning labels and symbols that are us ed throughout the manual. Read the manual comple ...
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Toshiba 1000 - page 7
VI TOSHIBA is a registered trademark of T oshiba Corporat ion. All oth er product or tra de references appearing in this manual are registered trademarks of th eir respective o wner s. T o shiba Interna tional Co rporat ion (TIC) shall not be liable for direct, indirect, special, o r consequentia l da mages resulting fro m the use of the infor mati ...
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Toshiba 1000 - page 8
VII Contacting Toshiba Interna tional Corporation’s Customer Support Center T o shiba Int ernational Corporation’ s Customer Support Center can be contacted to obt ain help in r esol ving a ny Uninterrupt ible Pow er S yste m pro blems t hat you ma y experi ence or t o provide ap plicati on inf ormati on. The cen ter is open from 8 a.m . to 5 p ...
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Toshiba 1000 - page 9
VIII EMC State ments FCC Pa rt 15 NOT ICE : P ursua nt to se ctio n 15 o f the FCC r ules each capacity unit has been tested and the 1000, 15 00, and 2 000 VA units c o mpl y wi th t he conditions of a Class B d igital device . The product has been es tablished as of fering sufficie nt protection a gainst dangerous interference f or installation s ...
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Toshiba 1000 - page 10
IX Declara tion of Conformity Request Units labeled with a C E mark co mply with the following standards and directives: Harmonic Standard s: E N 62040 - 1 and EN 620 40 - 2. EU Dire ctives: 73/23/EEC, Council Direc tive on equ ipment desi gned for use within certain volta ge li mits. 2006/95 /EC, Amend ing D irec tive 93/68 / EEC and 73/23/E EC. 8 ...
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Toshiba 1000 - page 11
X General Safety Inst ructions DO NOT attempt to install, o perate, maintain o r dispose of this equip ment until you hav e read and unde rstood all of the product safety inf ormation an d direction s that are conta ine d i n th i s i nstr uctio n ma nual. Safety A lert Symbol / Signal Words The Safety Alert Sym bol indicates that a potential perso ...
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Toshiba 1000 - page 12
XI 2. W a rning — The word W ARNING in ca pital letters preceded by the safety alert symbol indicate s that a po tentially hazard ous situation e xists that, if not a voided, could re sult in death or serious i njury to personn el. 3. Caution/A ttention — The wor d CAUTION or A TTENTION in capital letters preceded by the safety alert symbol ind ...
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Toshiba 1000 - page 13
XII Special S ymbols Other warni ng s ymbol s ma y app ear in c onj unctio n with t he Danger , W arning , and Caution symbol and are used to specify special hazards. T hese w arnings describe par ticular areas where special care and/or procedures are required in order to preven t seriou s injury and possi ble death . 1. ELEC TRICAL H AZARD SYMBOL ...
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Toshiba 1000 - page 14
XIII Important Safet y Inst r uc tions T hi s ma n ual co ntain s imp ort ant ins truc tio ns that sho uld be fo llo wed dur ing the installation, maintenance, a nd op eration of the UPS a nd its batter ies to assure safe a nd proper ope ration . SAVE THESE INST RUCT IONS • Disconnect de vice i n the build ing installatio n wiring . • Not f or ...
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Toshiba 1000 - page 15
XIV 6. Contact y our nearest T osh iba authorized service center for battery replacement. Qualified Personn el ONLY ! Qualified Personne l is one that has the skill s and k nowle dge rela ting to the construction, in stallation, o peration, and maintenance of the elec trical equip ment and has received saf ety training on the h azards inv olved (Re ...
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Toshiba 1000 - page 16
XV Do not open or mu tilate the batteries. Released electroly te is harmful to the eyes and skin and coul d also be tox ic. Disconnect chargin g source p rior to c o nnecting or disconnec ting batter y ter mina ls. A battery can present a risk of electrical shock and high short circuit cu rrent. CA UTION D AN G E R W A RNING ...
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Toshiba 1000 - page 17
XVI — Strict adherence to the f ollowing precautions is a re q uir e men t whe n wo r ki n g wit h batteries — Disconnect charging source prior to connecting or disconnecting battery terminals . To be perf orm ed by Qualified Personnel only . 1. V erify that the UPS is of f and that the power cord is dis connected from the power source. 2. Disc ...
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Toshiba 1000 - page 18
XVII Instructions I m por tantes Conc ernant LA SÉCURITÉ CONSERVER CES INST RUCTIONS Cette notice co ntient des instr uctions importa ntes concer nant la sécurité. Une battery peut présenter un risque de choc électrique, de brûlure par transfert d ' énerg ie. L' élimination des batt eries est règlementèe. Consulter les codes lo ...
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Toshiba 1000 - page 19
XVIII Inspecti on/Storag e/D isposal Inspecti on Upon rec eipt of the U PS, an i nspec tion for s hippin g damage s houl d be perform ed. Us e caution whe n removing the unit from the pallet. Refer to la bels or documentatio n attached to packing material. Uncrati ng Check the uni t for loose, broken, bent or otherw ise damaged parts. If dam age ha ...
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Toshiba 1000 - page 20
XIX • The op timum storage te mperature is 70 °F ( 21° C ). A higher a mbient temperat ure will r equir e re c harging t he batteries mo re fre que ntly d uri ng stor age. A void the follo wing storage lo cations: • Locations that are su bject to extreme temperature changes or high humidity . • Locations that a r e subject to hig h level s ...
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Toshiba 1000 - page 21
XX Installa tion Precautions 1. Install the unit in a w ell - ve ntilated loca tion; allow at least 4 inc hes ( 10 cm ) on all sides for air ve ntilatio n and for mainte nance. 2. Install the unit in a stab le, level and upr ight position tha t is f ree of ex cessive vibration. 3. Install the un it where the ambient temperature is within the rang e ...
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Toshiba 1000 - page 22
XXI 12. Connect the output terminals of the UPS to the load (refer to NEC Article 3 00 – W iring Methods a nd Article 31 0 – Cond uctor s For G enera l Wiring). Si ze the br anch circu it conductors in accord ance with NEC T able 310.16. Conductor Routing and Grounding 1. Use sep ara te meta l cond uits fo r r outing t he inp ut po wer , o ut p ...
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Toshiba 1000 - page 23
XXII Operating Prec a utions 1. The UPS should not be powered up until th e entire operation m anual has been read. 2. The vol tage of the input pow er sou rce mu st be w ithin the range of +10% t o - 30% of the ra ted i nput vo lta ge. T he inp ut fre que ncy mu st be withi n the rate d input frequency range. V oltages and frequencies outside of t ...
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Toshiba 1000 - page 24
XXIII 12. The hea t sin k and other co mpone nts may b eco me extr eme ly ho t to t he to uch. Al low the unit to cool b efore coming in co ntact with these ite ms. 13. W arning s ign s sh ou l d be pl ac ed on or nea r the load as a notification that the load is being powered by the UPS. 14. Additional warnin gs and notific a tio ns shall be p o s ...
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Toshiba 1000 - page 25
XXIV ...
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Toshiba 1000 - page 26
1 1. Introduction The in format ion provide d in th is manua l covers single ph ase 1000 – 60 00 VA uninterruptib le po w er s ystems (UP S) . Inc luded in this m anual is infor mation on t he installation, op eration , safety precautions , s hip ping , and stor age of the e quip ment. I nstallation must b e carried o ut in accordance with this m ...
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Toshiba 1000 - page 27
2 2.1 Gen eral Descript ion As a dou ble con vers ion on - line UPS, it is able to supply uninterrupted , clean single - phase po w er to your critical systems while keeping batteries charged conti nuously , even if th e utility po wer fails. Other features of th e UPS includes • Auto - Res tart feature (See detailed explanation on page 4) • Co ...
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Toshiba 1000 - page 28
3 See Figure 1 for system s applicable to the UPS s ystem. Figur e 1 . B l o ck di agra m • An inp ut filter reduces t ransie nts on t he ma in s uppl y . • For maintainin g full battery ch a rge, AC po wer is rectified an d regulated in the rectifier feeding power to th e inverter and battery converter . • DC power is converted to AC in the ...
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Toshiba 1000 - page 29
4 smoot hly in order to obt ain the greatest eff iciency. Irregularities can be detected in less than a se co nd and t he on - line mode can be reactivated immediately. Switching back to online mode oc curs whe n the input vo ltage exceeds ± 10% ( or ± 15% selectable), wh en the i np ut fr eq ue nc y exceeds ± 3Hz , or when no inpu t line is ava ...
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Toshiba 1000 - page 30
5 2.6 System Configura tion The UPS device and the internal backup battery make up the system. Depending on the site and load require ments of the installation, available options may be utilized to create a tailored so lution. Pla nning a U P S s ys t em should inclu de the f ollowing consid eration s: • The total d emand of the protected system ...
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Toshiba 1000 - page 31
6 3. Storage Please adhere to the fo llowing instructions i f the UPS is not installed when received : • Store the equipment in its o r ig inal packing and s hipping cart on . • Store the unit in a temperature of 59 – 77 °F ( 15 – 25 °C ). • Ensure that the equipment is full y protected fro m wet or da mp areas and fr o m mo i st a i r. ...
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Toshiba 1000 - page 32
7 The 1000 Seri es UPS ship s with an adhesive patch that cover s the O N /OFF Butto n to preven t accide ntally pressing th e On/Of f But ton durin g shipping . F ollow the above procedure to dis able Cold S tar t and close the cover to prevent a fire hazard. ...
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Toshiba 1000 - page 33
8 5. Installatio n 5.1 Environment To ensure safe a nd p r oper operati on, e nsure t hat the installatio n confor ms to the following speci fications. NOTE: Remove the protective plastic adhesive shi pping cover over the Off - On button befo re tur ni ng the U PS O n. Ensur e that t he installatio n location is co n sistent with the follo wing : ? ...
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Toshiba 1000 - page 34
9 5.3 Rear Pan el View s 1000V A – 15 00V A Tower Rear Panel 2000V A – 3000V A Tower Re ar Pan el (23 0V IE C) USB EXT ERNAL BA TTER Y EXT ERNAL BA TTER Y USB (120 V NEMA) (230 V IEC) (120V NEMA) ...
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Toshiba 1000 - page 35
10 2400V A Tower Rear Panel ...
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Toshiba 1000 - page 36
11 2400V A Power Wir i ng Options The 2400 V A unit is hard wire d Inp ut and O utput o nly . U se the following wiring guidelines. Note – Use mini mum No. 14 A WG or 1.5 mm2, 60°C copper wir e and 22 Lb - in T or que for ce w hen connecti ng to I nput and Outp ut connec tion. 1. X1 - X3 – 240V – FULL LOAD 120 0 I/L I/N 120 88 O/P ISO 0 88 0 ...
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Toshiba 1000 - page 37
12 1000 – 150 0 VA Rac k moun t (2U) Rear Panel 2000 – 3000 VA Rac k moun t (2U) Rear Panel RM - 2U 120V N EMA RM - 2U 120V NEM A RM - 2U 230V IEC RM - 2U 120V NEM A wit h – P1 Option ...
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Toshiba 1000 - page 38
13 6000 V A Rack mount ( UPS – 3U , Bat tery Pack – 3U ) Rear Panel 5.4 Connecting to main s upply, loads, and exter nal battery cabinet 1000 – 3000 VA (Except 2400V A and 6000V A ) The AC input cab le is supplied with all m odels e xcept the 2400 VA and 6000 VA . • Ensure that the UPS is disconnected from the main s upp ly and load s while ...
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Toshiba 1000 - page 39
14 • A fa miliarity with the UPS parameter s ettings is req uired if changi ng t he Ba tter y pac k q uant ity as when u sing t he Ext e rna l Batt er y Cab inet s . • Connect the input cable to the UPS and connect the other end to a gr ounde d outlet . The batteries will char ge automatically w hen co nnec ted t o the ma in sup pl y . The UPS ...
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Toshiba 1000 - page 40
15 6000 V A The 6000 VA UP S co m es in tw o secti ons, a Pow er Module an d th e Battery Pack. Each un it is RM - 3U tall. T he i nput pow er is hardw ired to the UPS power inp ut ter minals. The UPS accepts either 208V or 24 0V input . The UPS a uto sense s the inp ut vol tage a nd provides the cor respondin g output v oltage (208V or 240V ). The ...
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Toshiba 1000 - page 41
16 5.5 Front Panel Settings Listed below are the def ault settings of the primary UPS parameters. Setting s Options Defau lt Remarks 1) O /P VO LT SET (outpu t volt age s et) 100/1 10/115/ 120/ 127 208/2 20/ 230/2 40 Vac 120 V 230 V 120 V (FOR LV series) 230 V (FOR HV series) 2) I/P FREQ SET (input frequen cy s et ting ) +/ - 2% +/ - 5% +/ - 7% +/ ...
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Toshiba 1000 - page 42
17 Setting s Options Default Remarks 7) OUTLE T SE TTING GRO UP 1/ GROUP 2 Optio n 1: 1 O n /2 On Opti on 2: 1 Off /2 On Option 3: 1 Off /2 Off Optio n 4: 1 O n /2 Of f Option 1 This is a load - shed feature. 8) BA TTERY TEST TES T? Perfor m battery test immediatel y 9) SILENCE SET ON/OFF OFF 10)BAT CABINET SET 0: EXT B. PACK S 1: EXT B. P ACKS 2: ...
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Toshiba 1000 - page 43
18 6. Computer and Alarm Connections At t he rear of the UPS is an interface that allo w s direct co mmunication with a computer syste m (see F igur e 2 , P g. 14 ) . There is a RS232 serial data interface, a U SB data interface , and a n emerge nc y power o ff switc h. T he RS232 port and the USB interface cannot be used simul taneo usly . In addi ...
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Toshiba 1000 - page 44
19 6.2 Dry Contact Interface (opti onal card) Pin # Descripti on I / O Ty p e 1 UPS fail, r el ay contact, normally o p en, active clo se . o utput 2 Summary alar m , rela y co ntact, n ormally op en, active cl o se . One of the f ollowing signals ac tivate this signal: 1) Out put f ault 2) Bus f ault 3) Over temper ature 4 ) Overload 5) Over Charg ...
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Toshiba 1000 - page 45
20 6.3 USB Po rt Con necting t he UPS to a computer usi ng the U SB port o f the computer requires USB compliant h ard ware , PC oper ating system support, an d a UPS driv er. The RS232 serial por t cannot b e used when u sing the U SB por t. The USB cable is a standard cable and ma y be p urc hased separately. 6.4 EPO Port (emergency power off) A ...
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Toshiba 1000 - page 46
21 7. User ’s Guide t o Oper ations Norm al ongoing UPS operation requir es littl e or no u ser i np ut. Star tup a nd shutdown requirements of the user are discus sed in this section. 7.1 UPS Startup and Shutdown Starti n g th e UPS • Ensure that in stallation is correct and that the input power cable is connected to a properly grounde d outle ...
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Toshiba 1000 - page 47
22 2. “ ” or ENTER is the Enter button. (a) Press and hold the Enter button for at least 2 seconds to read the parameter settings of the UPS. P ress the Enter butto n again to cycle through each successive parameter . (b) Ten seco nds of inactivit y will r e tur n the display to the o riginal stat us. 3. “ ” or FUNC is the Func tion b utto ...
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Toshiba 1000 - page 48
23 FAU L T or — is on d urin g acti ve U PS intern al errors (red). FAUL T is accompanied by an audible alarm. Press any of the fro nt p anel buttons to cancel the alarm. Status of the UPS, measurements , and alarms are all indicated on the LCD screen. Fig ure 3 Control panels – 1000/150 0/2000/30 00V A Fig ure 4 Control panel – 2400V A T owe ...
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Toshiba 1000 - page 49
24 7.5 UPS M eters Disp lay Listed below are the parameters available for viewing from the UPS meters d isp lay . P ress th is button to scro ll thro ugh t he para meters. LCD M essage Descripti on O/P VOL T = xxx.xV Shows O utput AC V oltage O/P FREQ= xx.x Hz Sho ws O utpu t Fre que ncy I/P VOL T= xxx.xV Sho ws I nput AC V o ltage I/P FREQ= xx. x ...
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Toshiba 1000 - page 50
25 4) Press the Enter butto n to sel ec t a displayed parameter . 5) Press the Function bu tton to scroll thro ugh the options for the selected para meter . Press the Enter b utto n to select the sett ing. 6) If prompted to save the selectio n, press the Enter button to either confirm or sa ve the selection. See the table on page 16 for a complete ...
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Toshiba 1000 - page 51
26 7.7 UPS M anu al Test Ma nual U PS and Battery test s ma y be perfor m ed fro m the UP S confi gurat io n screen. Tests may be performed wh en the battery is not being charged . To run the battery test scroll to th e “Manual Bat Test” param eter press the Enter but ton twice. ** Note : In or der for the UPS t o ope rate norm a lly, M anua l ...
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Toshiba 1000 - page 52
27 7.11 Troubleshooting Displ ayed on LCD Audible Alarm Alarm Descr iption What Y ou Should Do Output Overload Two Be eps/ sec The UPS is ov erlo aded ( in Line M o d e). M ore p o we r re quired than the U PS ca n provi de. The UPS o p erat es in by pas s . Remov e load s from the UPS ; leas t to most cr itical . I f this so lve s the probl em , t ...
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Toshiba 1000 - page 53
28 8. Mai ntenance With a minimal a mount of ma intenance you can expect y ears of satisfactory operation fro m the UP S un it. T he most critical i ssues for the r eliabilit y of the UPS are envir on mental issue s. En sur e that t he te mper ature and humid ity a re al ways in accordance with the s pecifications and keep the area around the unit ...
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Toshiba 1000 - page 54
29 9. Technical Specifications 9.1 Pow er Range 1 000 - 30 0 0 V A ( 120 V) Towe r US 120V Model UT1A1A010C6 UT1A1A015C6 UT1A1A020C6 UT1A1A030C6 Rack- mount (2U ) US 120V Model UT1A1A010C6R KB2 UT1A1A015C6R KB2 UT1A1A020C6R KB2 UT1A1A030C6R KB2 In put Vo lt a ge 120 VAC (80 – 144 V) Vo lta ge R an ge +20% to -33% Fre que nc y 50 / 60 Hz auto sens ...
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Toshiba 1000 - page 55
30 9.2 Pow er Range 2 400 V A ( 208/240 V) Towe r US 208/240 M odel UT1 G2L 024C6T In put Vo lta ge 208 or 240 VAC ( 161 – 276 V) Vo lta ge R an ge +15 % to -34% Fre que nc y 50 / 60 Hz auto sensing Power F actor Greater th an 0.97 Topology Tr ue o n - line Double conversion Input PF correct io n O utp ut Vo lta ge 120/208/240 V AC Capacity (VA) ...
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Toshiba 1000 - page 56
31 9.3 Pow er Range 6 000 V A ( 208/240 V) 1000 Series 6kVA Specificat i on Specification Rackmo unt US 208 /2 40V UT1 G1G0 60 C6 RKB3 + UT1 - BR -0607 General Topology Tr ue o n - line, Double convers ion, IGBT Power Factor Correction Inp ut Certifi cations CE In put Voltage (V) Single Ph ase - 208/240V in Capacity (VA) 6kVA Fre que nc y 45- 65 Hz ...
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Toshiba 1000 - page 57
32 Battery Acceptabl e manufacturer Yua s a T a iw a n o nl y Type / Rating 9AH/12V Valve Re gulated Lead Ac id, Flame Retarda nt Back - up Time at Full Load (at 25 degree C) (min) 7 minutes Bat t e r y Bus Voltage (VDC) 240 Number of Batteries 20 Recharge 4 hours to 90% for all ratings Battery Mode Voltage Regulat ion ±3% RMS for entire battery v ...
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Toshiba 1000 - page 58
33 9.4 Pow er Range 1 000 - 3000 V A (230 V) Towe r In te r nat i ona l 230V Model UT1E1E010C6 UT1E1E015C6 UT1E1E020C6 UT1E1E030C6 Rack- mount (2U ) In te r nat i ona l 230V Model UT1E1E010C6 RKB2 UT1E1E015C6 RKB2 UT1E1E020C6 RKB2 UT1E1E030C6R KB 2 In put Vo lta ge (I nte rna tio na l) 230 VAC (161 – 276 V) Voltage Rang e (I nte rna tio na l) +20 ...
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Toshiba 1000 - page 59
34 9.5 Back up Time at Partial Lo ads Below is the estimated backup time at various fractions of full load for each 1000 Series model. This table assumes the batteries are fresh and begin with a .full initial charg e Load 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 100 0 V A Back up ( min) 150 56 38 30 23 19 15 12 10 7 1500 V A Backu p (min) 80 37 21 ...
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Toshiba 1000 - page 60
35 10. W arranty Information TOSHIB A INTE RNA TI O NAL C O RPORA TION LIMI TED W ARR ANTY POLIC Y (48 contigu ous U.S . S tates , Canad a & Mexi co) (UNINT ERRUP TIBL E POW ER SYST EM) TOSHIBA IN TERNATIONAL CORPORATION (“TIC”) wa rra nts that any Uninterruptible Power System (“UPS”) and Uninterruptible Powe r System Battery (“BATTER ...
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Toshiba 1000 - page 61
36 LIMITATIONS AND E XCLUS IONS 1. T his lim ited w arra nty sha ll not co ver the UPS, U PS parts , or BA TTER Y during their respectiv e warranty periods, if the following st orage, mainten ance, in stallati o n, operati n g condit ions a re not met through out the w arr anty pe riods (5 condit ions below ): Valv e Re gul ated L ead A cid (V RL A ...
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Toshiba 1000 - page 62
37 3. Repai r or rep lac ement of a def ec ti ve UPS, U P S pa r t, and / or B ATTER Y does not exten d the r es pect ive origin al warranty peri od. A ll def e ct ive UPS, UPS part s, a nd/ or BAT TER IES shall be the p roperty of TI C upon r epl aceme nt. 4. This warra nty sha ll cons titut e the s ole and exclu siv e remedy of a ll pu rchaser s ...
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Toshiba 1000 - page 63
38 ...
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Toshiba 1000 - page 64
1 31 31 W . Lit tle Y ork Road • Houston, TX 77041 T el: 71 3-466-0277 US: 800-231 -1 412 www.toshiba.com/ups 1 000 &1 000+ SERIES UPS USERS MANU AL ...
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