Manual NEC DS1000/2000

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  • NEC DS1000/2000 - page 1

    Release 02.03.00 Feature Handbook Supplement 80000MFS01 October 2001 Printed in U.S.A. ...

  • NEC DS1000/2000 - page 2

    Nothing contained in this manual shall be deemed to be, and this manual does not consti- tute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC America, Inc. has no obligation to pro- vide any updates or corrections to this manual. Further , NEC America also rese ...

  • NEC DS1000/2000 - page 3

    Caller ID Logging .............................................................1 Caller ID Logging at your 22-Button or 34-Button Display T elephone . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Caller ID Logging at your Super Display T elephone . .4 Distinctive Ringing ...........................................................7 Distinc ...

  • NEC DS1000/2000 - page 4

    ii ...

  • NEC DS1000/2000 - page 5

    If your system has Caller ID enabled, Caller ID logging stores in a log your caller ’ s number and optional name for each outside call that rings the system. Y ou can view this log on your telephone display , allowing you to easily review and redial your calls. The system can log calls directly to your extension — or you may be a member of a Ca ...

  • NEC DS1000/2000 - page 6

    – T otal = the total number of Caller ID records in your log. – New = the number of new calls since you last reviewed your log. 2. While this display is on screen, you can: – Press ALL to review all your Caller ID records. – Press UNAN to review the records just for calls that rang you phone but were unanswered in the system. – Press DEL* ...

  • NEC DS1000/2000 - page 7

    – The outside line number (or name – if programmed) the call came in on. – The extension that answered the call, or if the call was unanswered. 5. Use and to scroll through the Caller ID records that are logged at your phone. 6. Press to toggle between Page 1 and Page 2 . 7. When a Caller ID record is displayed, you can: – Press to call the ...

  • NEC DS1000/2000 - page 8

    Caller ID Logging at your Super Display T elephone T o review your Caller ID log: 1. While your phone is idle, press CALLs nn (where nn is the number of Caller ID records currently logged at your phone). – Y our Ring/Message Lamp (the lar ge green LED on the upper right corner of you phone) winks on (green) when you have Caller ID records you hav ...

  • NEC DS1000/2000 - page 9

    2. While this display is on screen, you can: – Press VIEW ALL to review all your Caller ID records. – Press VIEW UNANS to review the records just for calls that rang you phone but were unanswered in the system. – Press DELETE ALL to delete all Caller ID records logged at your phone. – Press VIEW ANS to review the records just for the calls ...

  • NEC DS1000/2000 - page 10

    4. Use and to scroll through the Caller ID records that are logged at your phone. 5. When a Caller ID record is displayed, you can: – Press CALLBACK to call the person back. – Press DELETE to delete the displayed record. – Press STORE BIN to store the number in a Personal Speed Dial bin. – Press DELETE ALL to delete all your Caller ID recor ...

  • NEC DS1000/2000 - page 11

    Use Distinctive Ringing to cus- tomize the way your telephone rings. If you are in a large work area with other co-workers, set up Distinctive Ringing so you’ll always know when calls are for you. In addition, Distinctive Ringing helps you more easily differen- tiate the types of calls ringing your phone. Distinctive Ringing pro- vides the follow ...

  • NEC DS1000/2000 - page 12

    Extension Override instead of Distinctive Ring Configuration if you just want to change the way your outside calls ring. Or , you can first set up Distinctive Ring Configuration and then use Extension Override to further customize ringing. ( Note that your Extension Override selections always override your Distinctive Ring Configuration settings .) ...

  • NEC DS1000/2000 - page 13

    1. While your phone is idle, press PGM . Y ou see: 2. Press RING . Y ou see: 3. Press CNFG . Y ou see: If you press MORE , you see: If you press MORE again, you see: From these choices: – Press ICM to change the sound of your Intercom ringing. (T o make your Intercom calls ring, use the #V A User- Programmable Feature.) – Press RGRP to change t ...

  • NEC DS1000/2000 - page 14

    A, B and C ringing when setting up Extension Override (page 13) and Key Ring Override (page 17). – Press DFL T to select one of the 3 default ringing setups (1-3) and cancel your custom settings. 4. When you select a ringing option in the previous step, your phone “plays” the current ring setting for that option and displays your choice. – ...

  • NEC DS1000/2000 - page 15

    T o customize ringing at your super display telephone: – Y our extension’ s Class of Service may block you from doing this. Ask your Communications Manager . 1. While your phone is idle, press PROGRAM . Y ou see: 2. Press RING . Y ou see: 3. Press CONFIG . Y ou see: Distinctive Ringing 11 ...

  • NEC DS1000/2000 - page 16

    From the displayed choices: – Press INTERCOM to change the sound of your Intercom ringing. (T o make your Intercom calls ring, use the #V A User-Programmable Feature.) – Press RING GROUP to change your Ring Group ringing. – Press RECALL to change the sound of your Hold, Park, and T ransfer Recall ringing. – Press RING “A” , RING “B” ...

  • NEC DS1000/2000 - page 17

    For the option you choose to change: – Press RING TONE to change the ringing pitch. If you want to do this, go to step 5 after pressing RING TONE . – Press CADENCE to change the ringing pattern. If you want to do this, go to step 5 after pressing CADENCE . – Press CANCEL to cancel your selection and return to the previous step. – Press SA V ...

  • NEC DS1000/2000 - page 18

    1. While your phone is idle, press PGM . Y ou see: 2. Press RING . Y ou see: 3. T o change the ringing for your outside calls (Extension Override), press ASGN . Y ou see: 4. Select the outside call ringing mode you want to change. – Press DA Y for day mode calls. – Press NGT for night mode calls. – Press DL Y for delay ring calls. Y ou see (e ...

  • NEC DS1000/2000 - page 19

    T o customize ringing for outside calls from your super display telephone: – Y our extension’ s Class of Service may block you from doing this. Ask your Communications Manager . 1. While your phone is idle, press PROGRAM . Y ou see: 2. Press RING . Y ou see: Distinctive Ringing 15 ...

  • NEC DS1000/2000 - page 20

    3. T o change the ringing for your outside calls (Extension Override), press ASSIGN . Y ou see: 4. Select the outside call ringing mode you want to change. – Press DA Y RING for day mode calls. – Press NIGHT RING for night mode calls. – Press DELA Y RING for delay ring calls. Y ou see (example shown if you select day ringing): – Select a ri ...

  • NEC DS1000/2000 - page 21

    Key Ring Override ☎ Set up Unique Ringing for your Line, Call Coverage, and Group Call Pickup Keys. T o set up Key Ring Override for your 22-button or 34-but- ton display telephone: – Y our extension’ s Class of Service may block you from doing this. Ask your Communications Manager . 1. While your phone is idle, press PGM . Y ou see: 2. Press ...

  • NEC DS1000/2000 - page 22

    5. Press a key of the type you selected above. Y ou see (example for Line Key 01 shown below): – Dial to select Ring T ype A. – Dial to select Ring T ype B. – Dial to select Ring T ype C. – Dial select Standard (i.e., normal ringing for this type of call). 6. Press another key to program or exit. T o set up Key Ring Override for your super ...

  • NEC DS1000/2000 - page 23

    2. Press RING . Y ou see: 3. T o set up Key Ring Override, press KEY . Y ou see: 4. Select the type of key you want to program. – The ring type you select in the next step will be assigned to the key you press in this step. – After you make your selection, the keys of the chosen type will illuminate. Distinctive Ringing 19 ...

  • NEC DS1000/2000 - page 24

    5. Press a key of the type you selected above. Y ou see (example for Line Key 01 shown below): – Dial to select Ring T ype A. – Dial to select Ring T ype B. – Dial to select Ring T ype C. – Dial select Standard (i.e., normal ringing for this type of call). 6. Press another key to program or exit. Distinctive Ringing 20 ...

  • NEC DS1000/2000 - page 25

    Administration ☎ Selecting and Storing a Default Ring Tone Set T o select a new default Ring T one Set for your 22-button or 34-button display telephone: 1. While your phone is idle, press PGM . Y ou see: 2. Press RING . Y ou see: 3. Press CNFG . Y ou see: 4. Press MORE twice, you see: 5. Press DFL T . Y ou see: 6. Select the Ring T one Set you w ...

  • NEC DS1000/2000 - page 26

    7. When you see: – Dial 9 (for yes) or confirm your selection, or – Dial 6 (for no) to exit without making a selection. 8. Press to exit. T o select a new default Ring T one Set for your super dis- play telephone: 1. While your phone is idle, press PROGRAM . Y ou see: Distinctive Ringing 22 ...

  • NEC DS1000/2000 - page 27

    2. Press RING . Y ou see: 3. Press CONFIG . Y ou see: 3. Press DEF AUL T . Y ou see: 4. Select the Ring T one Set you want to use (1-3). – By default, your extension initially uses Ring Set 1. Distinctive Ringing 23 ...

  • NEC DS1000/2000 - page 28

    5. When you see: – Dial 9 (for yes) or confirm your selection, or – Dial 6 (for no) to exit without making a selection. 7. Press to exit. T o store your customized ringing as a default Ring T one Set from your Super Display telephone: – This option is only available at Super Display telephones. 1. While your phone is idle, press: PROGRAM + RI ...

  • NEC DS1000/2000 - page 29

    2. Press ADMIN . Y ou see: 3. Enter the System Administrator ( 0000 ), System Administrator 2 ( 9999 ), or Installer ( 372000 ) password. Y ou see: 4. Enter the number of the default Ring Set (1-3) to which you want to save your phone’ s configuration. Distinctive Ringing 25 ...

  • NEC DS1000/2000 - page 30

    5. When you see: – Dial 9 (for yes) to confirm your selection, or – Dial 6 (for no) to exit without making a selection. 6. Press to exit. Distinctive Ringing 26 ...

  • NEC DS1000/2000 - page 31

    Y our telephone display can show the type of call recalling, as well as which co-worker initially Parked, T ransferred, or placed the call on Hold. Hold Recall Following are the displays you see at your phone when a call placed on Hold is recalling. In the first example, the call was placed on Hold at extension 301 (which does not have a name). In ...

  • NEC DS1000/2000 - page 32

    T ransfer Recall Following are the displays you see at your phone when a transferred call is recalling. In the first example, the call was transferred by extension 301 (which does not have a name). In the second example, the call was transferred by extension 300 (which has the name A TTENDANT) . Hold, Park and T ransfer Recall Display 28 ...

  • NEC DS1000/2000 - page 33

    Use Handsfree T ransfer to send an outside call to a co-worker ’ s speakerphone. This allows your co-worker to converse with the transferred caller just by speaking toward their phone — without lifting the handset. T o T ransfer a call to a co-worker’s speakerphone: 1. While on an outside call, press and dial your co-worker ’ s extension nu ...

  • NEC DS1000/2000 - page 34

    Y ou can easily adjust the volume of your phone and the contrast of the display . The volume and dis- play settings you make are “remembered” by the system in the event of a power down or system reset. V olume Control Y our telephone provides individual 7-step volume controls for the following features while they are active: – Intercom handse ...

  • NEC DS1000/2000 - page 35

    4. Press the key for the type of volume you want to adjust: – RING = Ringing – OFHK = Off-hook ringing – P AGE = Page announcements (incoming) Y ou see (ringing shown): 5. Press or to adjust the selected volume. – The number to the right of the display indicates the current setting (1-7). T o adjust the ringing, off-hook ringing or incoming ...

  • NEC DS1000/2000 - page 36

    3. Press the key for the type of volume you want to adjust: – RING = Ringing – OFF-HK RING = Off-hook ringing – P AGE = Page announcements (incoming) Y ou see (ringing shown): 4. Press or to adjust the selected volume. – The number to the right of the display indicates the current setting (1-7). Contrast Control Press or while your 22-butto ...

  • NEC DS1000/2000 - page 37

    Y our Super Display T elephone 123 456 789 0 ABC DEF MW ICM FLASH DND DIAL MIC LND SPKR CONF HOLD GHI JKL MNO PQRS TUV OPER VOL WXYZ 80000 - 71 CHECK CLEAR LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 LINE 8 Keys 13-24 are undefined for non-attendants in DS2000. Keys 7-24 are undefined for non-attendants in DS1000. LINE 9 LINE 10 LINE 11 LINE 1 ...

  • NEC DS1000/2000 - page 38

    NEC America Inc., Corporate Networks Group 4 Forest Parkway , Shelton, CT 06484 TEL: 203-926-5400 F AX: 203-929-0535 cng.nec.com ...

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