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Manual APC SURT20KRMXLT

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  • APC SURT20KRMXLT - page 1

    990-3467A 02/2009 Smart-UPS ® RT Uninterruptible Power Supply S t ack/Rack-Mount 12U SUR T14000/18000 V A 200 V ac SUR T15000/20000 V A 208/240 V ac English ...

  • APC SURT20KRMXLT - page 2

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 3 Introduction Overview The American Power Conversion (APC ® ) Smart-UPS ® R T is a high performance uninterruptible power supply (UPS) that provides protection fo r electronic equipment (load) from utility power black outs, brownouts, sags and surges. The UPS protects e ...

  • APC SURT20KRMXLT - page 3

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 4 Accessories Install accessories prior to connecting power to the UPS. Refer to the APC W eb site, www .apc.com for available accessories. Specifications Environment al Specifications Physical Specifications T emperature Operating 0° to 40° C (32° to 104° F) This unit ...

  • APC SURT20KRMXLT - page 4

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 5 Physical Specifications continued Front and rear UPS p anels Dimensions UPS width 482 mm (19 in) with rack-mount brackets 432 mm (17 in) without rack-mount br ackets heigh t 263 mm (10.4 in ) depth 773 mm (30.4 in ) Battery Pack width 482 mm (19 in) with rack-mount brack ...

  • APC SURT20KRMXLT - page 5

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 6 St ack and rack-mount installation Batteries must be r emoved from battery pack and XLBP(s) prior to installing units in stack or rack-mount configurat ions. Refer to the instructio ns on packaging for details on removing batteries. Always place the UPS above the battery ...

  • APC SURT20KRMXLT - page 6

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 7 Install rails in rack For details on rail installation refer to instructions included in rail kit package. Inst all units in rack Secure UPS and battery pack in rack using cage nuts and ornamental screws included in package. Four ornamental screws and two cage nuts must ...

  • APC SURT20KRMXLT - page 7

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 8 Communication port s Display interface inst allation Prior to attaching the di splay interface to the UPS: 1. Loosen two bracket screws on rear of display interface. a. Slide bracket to the posit ion that wil l accommodate screw holes on the UPS. b. T ighten screws on br ...

  • APC SURT20KRMXLT - page 8

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 9 Route network cable Network cable wiring fro nt pane l access The NMC is installed in the SmartSlot located on the front of the UPS. Connect a network cable (not supplied), t o the network p ort on the NMC. Cables connected to th e UPS for front panel access mu st be rou ...

  • APC SURT20KRMXLT - page 9

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 10 Emergency Power Off (EPO) The system power can be disabled in an emerge ncy by closing a switch connected to the EPO. Wiring must be performed by a qualified electrician. Adher e to all local and national electrical codes. The switch should b e connected in a normally o ...

  • APC SURT20KRMXLT - page 10

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 11 Wiring Specifications Wir e gauges may vary . Adher e to national an d local electrical codes wh en wiring this unit . * T erminal screw tightening torque: 40 lb-in (4.5 N-m ) Acceptable input frequency range is 40 to 70 Hz. Output voltage and frequency are user selecta ...

  • APC SURT20KRMXLT - page 11

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 12 Input wiring Wiring must be perfor med by a qualified electrician. Adhere to all national and local electrical code s. 1. Install a utility circu it breaker in accordance with local electrical codes. 2. Switch utility circuit break er OFF . 3. Remove the screws that sec ...

  • APC SURT20KRMXLT - page 12

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 13 Input hardwiring Inst all input wiring tray in UPS L1 N/L 2 su0154a su01 55a Ground Neutral/L2 L1 Lug A Lug B Lug A Lug B Ensure ground wire con ductor and insulator are securely fastened. T o connect ground wi re: 1. Strip cable of insulation, exp osing wire. Secure ex ...

  • APC SURT20KRMXLT - page 13

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 14 Output wiring Wiring must be perfor med by a qualified electrician. Adhere to all national and local electrical code s. Failure to follow these instructions may resu lt in personal injury or equipment damage. Connect load to UPS There are two ways to connect the load to ...

  • APC SURT20KRMXLT - page 14

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 15 Hardwire the load 1. Remove appropriate circular knoc kout from output wirin g tray . 2. Install appropriate strain relief (not supplied ), for hardwire cables. 3. Connect ground terminal first . Then connect the remaining wires. Route wires through the knockout hole to ...

  • APC SURT20KRMXLT - page 15

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 16 Connect PDU to output wiring tray 1. Remove the five screws securing the strain relief bar on the output wiring tray . 2. Connect the PDU on the external battery pack to the output wiring tray . 3. Replace the strain relief bar using the five screws removed in step 1 . ...

  • APC SURT20KRMXLT - page 16

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 17 Star t - U p Connect battery modules Connect all eight battery mo dules. Failure t o do so may cause equipm ent damage. Replace battery compartment doors. T ighten the screws to secure battery compartment doors. Inst all bezels There is a single latch on e ither side of ...

  • APC SURT20KRMXLT - page 17

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 18 Operation Normal operation During normal operation, the UPS doubl e converts ut ility power to conditioned power for th e connected load. Battery operatio n During battery operation, the UPS provid es power to the connected load from batteries for a finite period of tim ...

  • APC SURT20KRMXLT - page 18

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 19 Display interface The four LEDs to the left of the LCD indicate the operational st atus of the UPS. The five navigation keys to th e right of the LCD are used to select an d open menu items, access information, change system parameters, and access context sensitive help ...

  • APC SURT20KRMXLT - page 19

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 20 Navigating menu screens Navigating sub menu screens Use UP/DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen. after last entry on a sub menu, indicates a continuation of fun ction/command list. Use UP/DOWN arrow keys to view remai ...

  • APC SURT20KRMXLT - page 20

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 21 Configuration UPS configuration options ca n be adjusted through t he display interface or NMC Configurables Factory Defau lt User Selectable Choices Description Setup/Settings/Shutdown Low Batt Dur 2 min 2, 5, 7, 10, 15, 18, 20 min The lo w battery warning beeps become ...

  • APC SURT20KRMXLT - page 21

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 22 Setup/Settings/Alarms Alarm Thr eshol ds/Loa d 14 kV A 14 kV A 2, 4, 6, 8, 10, 12, 14 kV A, Never If the connected load exceeds the load alarm threshold an alarm is activated. 15 kV A 15 kV A 5, 10, 15 kV A, Never 18 kV A 18 kV A 2, 4, 6, 8, 10, 12, 14, 16, 18 kV A, Nev ...

  • APC SURT20KRMXLT - page 22

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 23 Menu screens map Refer to the Configuratio n table on the previous pages for specific sy stem configuration settings. UPS in to B yp ass Do S el f Te st Simu la te P ow er F ai l Star t Ru nt ime Ca l Turn L oa d Of f/ On Syst em O FF Control Status Setup Batterie s Log ...

  • APC SURT20KRMXLT - page 23

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 24 View Log C lear Log V iew Statistics xxx Tr an sf er s- >B at . xxx Tr an sf er s- >b yp . xxxx xh r. I nv . Ti me xxxh r xx mi n on Bat Conf ir m Cl ea r Lo g Yes, Cl ea r Lo g No, Ab ort Tim e and Ev ent of las t 100 en trie s Logging Menu Control Status Setup B ...

  • APC SURT20KRMXLT - page 24

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 25 Language Contrast Beeper Setup Display Setup Cont rol Stat us Setu p Batt eries Logg ing Disp lay Diag s Help Beep at Volume Key Click Beeper Setup su0 204a Ra w St at us Dat a M stat es = Contro l Status Setup B atter ie s Logging Display Diags Help F ault & Diagno ...

  • APC SURT20KRMXLT - page 25

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 26 T roubleshooting display messages Use the table below to solve minor installation and operatio n problems. Refer to the APC W eb site, www .apc.com for assistance with complex UPS problems. The display interface reports various messages on the LC D, including alarm stat ...

  • APC SURT20KRMXLT - page 26

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 27 Threshold Alarm Load Power Is Above Alarm Limit. The load has exceeded the user- specified load alarm threshold. Option 1) Use the display i nterface to raise the alarm threshold. Option 2) Reduce the load Load Is No Longer Above Alarm Threshold. The load excee ded the ...

  • APC SURT20KRMXLT - page 27

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 28 General Fault Shutdown Due T o Low Battery . The UPS shutdown while on battery operation. No corrective action is necessary . Note: Should this situatio n reoccur , consider increasing battery capacity . Bypass Not A vailable. Input Freq/V olt out Of Range. The frequenc ...

  • APC SURT20KRMXLT - page 28

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 29 Maintenance and service Replace battery modules This UPS has easy-to-replace, hot-sw appable battery modules. Replacement is a safe procedure, isolated from electrical hazards. Y ou may leave the UPS and connected equipment on during the replacement procedure. Once the ...

  • APC SURT20KRMXLT - page 29

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 30 T wo-Y ear W arranty The limited warranty pr ovided by American Power Conversion (APC®) in th is statement of Limited Factory W arranty applies only to products you p urchase for your com mercial or indus trial use in the ordinary course of your business. T erms of war ...

  • APC SURT20KRMXLT - page 30

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Va c 15000/20000 VA 208/240 Vac 31 Cont act information APC W orldwide Customer Support Customer support for this or any other APC product is available at no charge in any of th e following ways: • Refer to the APC W eb site to access document s in the APC Knowledge Base and to submit customer support ...

  • APC SURT20KRMXLT - page 31

    SURT Stack/Rack-Mount 12U 14000/18000 VA 200 Vac 150 00/20000 VA 208/240 Vac 32 ...

Manufacturer APC Category Uninterruptible power supply (

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A complete APC manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual APC SURT20KRMXLT - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the APC SURT20KRMXLT, FAQ or common problems, i.e. places that are most often searched by users in each manual
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