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Panasonic KX-TG4711C - page 1
Operating Instructions Model No. KX-TG4731C KX-TG4732C KX-TG4733C KX-TG4734C KX-TG4741C KX-TG4742C KX-TG4743C KX-TG235CSK Digital Cordless Answering System Model No. KX-TG4711C KX-TG4712C KX-TG4713C Digital Cordless Phone Model shown is KX-TG4731. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product ...
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Panasonic KX-TG4711C - page 2
Introduction Model composition .. .....................................3 Accessory information .. ................................4 Important Information For your safety .. ...........................................6 Important safety instructions .. ......................7 For best performance .. .................................7 Other informatio ...
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Panasonic KX-TG4711C - page 3
Mode l co mpos itio n n KX-T G471 1 se ries n KX-T G473 1 se ries R Mode l sho wn i s KX -TG 4712. R Mode l sho wn i s KX -TG 4732. n KX-T G474 1 se ries R Mode l sho wn i s KX -TG 4742. Seri es Mode l No . Base uni t Hand set Part No. Part No. Quan tity KX-T G471 1 seri es KX-T G471 1 KX-T G471 1 KX-T GA47 0 1 KX-T G471 2 KX-T G471 1 KX-T GA47 0 2 ...
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Panasonic KX-TG4711C - page 4
Feat ure d iffe renc es Seri es Ans weri ng syst em Base uni t ke ypad / sp-p hone Inte rcom *1 « *2 KX-T G471 1 se ries – – – KX-T G473 1 se ries – – KX-T G474 1 se ries *1 Sing le h andse t mo dels : In terc om c alls can be made bet ween han dset s by pur chas ing and regi steri ng o ne o r mo re o ptio nal hand sets (pa ge 5) . *2 In ...
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Panasonic KX-TG4711C - page 5
F G Addi tiona l/re plac emen t ac cesso ries Plea se c ontac t y our n eare st P anas onic dea ler for sale s in form atio n. Acce ssory ite m Orde r nu mber Rech argea ble batt erie s HHR- 4DPA or HHR-4 MRA *1 Batt ery type : – Nick el me tal hydr ide (Ni- MH) – 2 x AAA (R03 ) si ze f or e ach hand set Head set RP-T CA95 , KX -TCA 400, KX- TC ...
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Panasonic KX-TG4711C - page 6
For your saf ety To p reve nt s evere inj ury and loss of life / prop erty, rea d t his s ecti on c aref ully bef ore usin g th e pro duct to ensu re p rope r an d sa fe oper ation of your pro duct . WARN ING Powe r con nect ion R Use only the powe r so urce mar ked on t he prod uct. R Do n ot o verlo ad p ower out lets and exte nsion cor ds. This ...
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Panasonic KX-TG4711C - page 7
– the hand set batt eries nee d re char ging or have fai led. – ther e is a p ower fail ure. Batt ery R We r ecom mend usin g th e ba tter ies note d on p age 5. US E ON LY rech argea ble Ni-M H ba tteri es AAA ( R03) siz e. R Do n ot m ix o ld a nd ne w ba tter ies. R Do n ot o pen or m utila te t he b att eries . Rele ased elec trol yte from ...
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Panasonic KX-TG4711C - page 8
R If t he r ecep tion for a b ase unit loc atio n is not sati sfac tory , mo ve t he b ase unit to anot her locat ion for bett er r ecep tion . Envi ronme nt R Keep the pro duct away fr om el ect rical noi se gene ratin g de vice s, s uch as f luor esce nt lamp s and mot ors. R The prod uct shoul d be kep t fr ee f rom exce ssive smo ke, dust , hi ...
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Panasonic KX-TG4711C - page 9
Spec ific atio ns R Stan dard : DECT 6.0 (Di gita l En hanc ed Cord less Tele comm unic atio ns 6 .0) R Freq uenc y ra nge: 1.92 GHz to 1.93 GHz R RF t rans miss ion powe r: 115 mW ( max. ) R Powe r so urce : 120 V AC , 60 Hz R Powe r co nsum ptio n: Base uni t: *1 Stan dby: App rox. 0.7 W Maxi mum: Appr ox. 3.5 W Base uni t: *2 Stan dby: App rox. ...
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Panasonic KX-TG4711C - page 10
Sett ing up Conn ectio ns R Use only the supp lied Pan ason ic A C adap tor PNLV 226. n Base uni t Correct Incorrect T o power outlet Press plug firmly . Hook “Click” T o single-line telephone jack (RJ1 1C) DSL/ADSL filter* “Click” *DSL /ADS L fi lter (no t su pplied) is r equired if you have DSL /ADS L se rvic e. n Char ger T o power outle ...
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Panasonic KX-TG4711C - page 11
Note whe n se ttin g up Note for connecti ons R The AC a dapt or m ust remai n connec ted at all time s. ( It i s no rmal for the ada ptor to feel warm duri ng use.) R The AC a dapt or s hould be con nect ed t o a vert icall y orient ed or f loor- mounted AC outl et. Do n ot c onne ct t he A C adapto r to a ceil ing-m ounted A C outlet , as th e we ...
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Panasonic KX-TG4711C - page 12
Cont rols Hand set A B A D E I J K L H M B C F G Ring er indic ator Mess age indi cator Spea ker MjN / MkN (VOL .: Volu me up/do wn) M N (S P-PHONE: Speaker phone) M N (T ALK) Head set jack Dial key pad ( * : TON E) Rece iver Disp lay M CAL L WA IT NM FLA SH N M OFF N Micr opho ne Char ge c onta cts n Cont rol type Sof t keys The hand set feat ures ...
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Panasonic KX-TG4711C - page 13
n KX -TG4 731 s eries (p age 3) A BC EF D GH I Char ge c onta cts Spea ker Mess age coun ter M ERA SE N M n N (STOP) MjN / MkN (VOL .: Volu me up/do wn) M N / M N (Repeat/ Skip) M N (P LAY) Mess age indi cator M LOC ATOR N M ANS WER ON/OFF N ANSW ER O N/OFF in dicator n KX -TG4 741 s eries (p age 3) A B M N O J K C E F D G H I L Char ge c onta cts ...
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Panasonic KX-TG4711C - page 14
Belt cli p n To attach n To r emove Disp lay Hand set d isplay i tems Item M eani ng With in b ase unit rang e Out of base unit ran ge The line is in u se. R When fla shing : The call is put on h old. R When fla shing rapidly : An inco ming call is now bein g rece ived. Eco mode is on. (page 11) Equa lizer is set . (p age 19 ) Spea kerph one is o n ...
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Panasonic KX-TG4711C - page 15
Disp lay l anguage You can selec t eithe r “ English ” or “ Fra nçais ” as th e displa y langua ge. The defa ult sett ing is “ English ” . 1 M MEN U N#1 10 2 M b N : Select the desi red sett ing. a M SAV E N 3 M OFF N Date and time 1 M MEN U N#1 01 2 Ente r th e cu rren t mo nth, dat e, a nd y ear by s elect ing 2 d igits for ea ch. Ex ...
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Panasonic KX-TG4711C - page 16
Maki ng c alls Usin g the handset 1 Lift the han dset and dial the ph one numb er. R To c orre ct a dig it, pres s M CLEAR N . 2 Pres s M N or M CAL L N . 3 When you fin ish talki ng, pres s M OF F N or plac e th e han dset on the bas e un it o r char ger. Usin g the speaker phone 1 Dial the phon e number and pre ss M N . R Spea k al terna tely wi ...
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Panasonic KX-TG4711C - page 17
Exam ple: If you need to dial the li ne ac cess numb er “9 ” when m aking ou tside c alls wit h a PBX: Hand set 1 9 a M PAUSE N 2 Dial the phon e number . a M N Base uni t *1 *1 KX-T G4741 se ries: pa ge 3 1 M SP- PHONE N 2 9 a M PAUSE N 3 Dial the phon e number . Note for han dset and base un it: R A 3. 5 second pau se i s in sert ed e ach tim ...
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Panasonic KX-TG4711C - page 18
3 To r elea se ho ld, pres s M N . R Anot her hands et user can tak e th e ca ll by p ressi ng M N . R The base unit user c an t ake the call by pres sing M SP-PHO NE N . *1 *1 KX-T G4741 se ries: pa ge 3 Base uni t *1 *1 KX-T G4741 se ries: pa ge 3 1 Pres s M H OLD N du ring an outs ide c all. 2 To r elea se ho ld, pres s M SP- PHONE N . R A ha nd ...
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Panasonic KX-TG4711C - page 19
Pres s * (TONE) b efore en tering a ccess numb ers w hich req uire ton e dialin g. Hand set c larity b ooster This fea ture can impr ove sou nd c larit y when the hand set is u sed i n an are a where there may be i nterf erence. During a n outsi de c all, this fea ture is turn ed on automat ically when nece ssary . R When thi s fe atur e is tur ned ...
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Panasonic KX-TG4711C - page 20
Shar ed p hone book The shar ed ph onebook allows y ou to m ake call s wi thout having to dial manu ally. A ny hand set regis tered to the ba se u nit can use the shar ed ph onebook. You ca n ad d nam es and phone numbers to the sha red p honebook , and assig n each p honebook entry t o the desi red g roup. – KX-T G4711/KX -TG4731 series ( page 3 ...
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Panasonic KX-TG4711C - page 21
Chan ging group na mes The defa ult grou p nam e is “ Group 1 ” to “ Gro up 9 ” . 1 M N a M MENU N 2 M b N : “ Group ” a M SEL ECT N 3 M b N : Select the desi red grou p. a M SEL ECT N 4 M b N : “ Group name ” a M SELECT N 5 Edit the nam e (1 0 ch arac ters max .; page 20). a M SAVE N 6 M OFF N Find ing a nd calli ng from a phon ebo ...
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Panasonic KX-TG4711C - page 22
Note : R When sto ring a callin g card acce ss n umbe r and your PIN in the phon ebook as one phon ebook entry, press M PAUSE N to add paus es af ter the num ber a nd PIN as nece ssary (page 16 ). R If y ou have rotary/p ulse ser vice, yo u need to p ress * ( TONE) b efore pressi ng M MEN U N i n step 1 to chan ge the d ialing mode tem porar ily to ...
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Panasonic KX-TG4711C - page 23
Prog ramm able set ting s You can cust omize the uni t by pr ogram ming the followi ng feat ures using t he h andse t. To a cces s th e fe atur es, ther e ar e 2 metho ds. n Scro llin g throug h the d ispl ay menus 1 M MEN U N 2 Pres s M C N or M D N to select the desi red main menu. a M SEL ECT N 3 Pres s M C N or M D N to select the desi red item ...
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Panasonic KX-TG4711C - page 24
Sub- menu 1 Sub- menu 2 Sett ings Code Sett ings Ri ng count *2 2–7: 2 – 7 rings < 4 r ings > 0: T oll save r #211 38 Reco rding time *2 1 : 1 min 3: < 3 min > 0: G reeting only *3 #305 39 Remo te co de *2 < 111 > #306 37 Scre en ca ll 1: < On > 0: Off #31 0 35 Answ er on *2 – – #327 35 Answ er of f *2 – – #328 3 ...
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Panasonic KX-TG4711C - page 25
Main men u: “ Initi al setti ng ” Sub- menu 1 Sub- menu 2 Sett ings Code Ring er se tting Ring er vo lume (Han dset) 0–7: Off –7 <6> #160 17 Ring er to ne *5, * 6, *7 (Han dset) 1–5: Tone 1 – 5 < Ton e 1 > 6–0: Melody 1 – 5 #161 – Nigh t mod e – On/O ff 1: O n 0: < Of f > #238 28 Nigh t mod e – Star t/End < ...
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Panasonic KX-TG4711C - page 26
Sub- menu 1 Sub- menu 2 Sett ings Code Set tel l ine Set dial mode *2 1: Pulse 2: < Tone > #120 15 Set flash time *2 , *10 0: 9 00 ms 1: < 700 ms > 2: 6 00 ms 3: 4 00 ms 4: 3 00 ms 5: 2 50 ms G : 2 00 ms #: 1 60 ms 6: 1 10 ms 7: 1 00 ms 8: 9 0 ms 9: 8 0 ms #121 18 Set line mode *2, *11 1: A 2: < B > #1 22 – C. W TG op tions *2 ( ...
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Panasonic KX-TG4711C - page 27
*7 The pres et m elodi es in t his produ ct are used wit h pe rmiss ion of © 20 09 C opyr ights Vision Inc. *8 Turn thi s fe atur e of f if you prefer not to h ear key tones wh ile you are dial ing or p ressing any keys , in cludi ng confi rmation tones a nd er ror tone s. *9 If y ou subsc ribe to a Ca ll D ispla y servi ce a nd w ant to v iew the ...
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Panasonic KX-TG4711C - page 28
Spec ial prog ramm ing Alar m An a larm soun ds at t he s et t ime for 3 minute s once or daily . Alarm can be set for each hand set. Impo rtant: R Set the date and tim e before hand (pag e 15). 1 M MEN U N#7 20 2 M b N : Select the desi red alar m option . a M SEL ECT N Off Tu rns alarm off. G o to step 7. Once A n al arm s ounds on ce at t he set ...
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Panasonic KX-TG4711C - page 29
2 Ente r th e de sire d nam e (max. 10 char acter s; see the chara cter ta ble, page 20). R If n ot requi red, go to step 3. 3 M SAV E N 4 M b N : Select the desi red sett ing. a M SEL ECT N 2 t imes 5 M OFF N Call bloc k (Call Display subs cribe rs only) This fea ture all ows the unit to rejec t c alls whe n: – the unit rec eives a call from a p ...
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Panasonic KX-TG4711C - page 30
Regi ster ing a un it Oper ating additio nal unit s Addi tiona l handse ts Up t o 6 hand sets can be regis tered t o th e base unit . Impo rtant: R See page 5 fo r in forma tion on the ava ilabl e mode l. Regi steri ng a han dset to the base unit The supp lied handset and base unit a re pre- regis tered. I f for s ome reas on the h andset is n ot r ...
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Panasonic KX-TG4711C - page 31
Usin g Ca ll D ispl ay s ervi ce Impo rtant: R This uni t is Cal l Dis play co mpati ble. To use Call Disp lay feat ures, y ou m ust subs crib e to a Cal l Di splay service . Conta ct y our serv ice p rovider/ telephon e compan y for deta ils. Call Disp lay feat ures When an outs ide call is being receive d, the call ers name and phone number are d ...
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Panasonic KX-TG4711C - page 32
the desi red g roup (pa ge 20). W hen a c all is rece ived from a calle r assign ed to a grou p, the ring er yo u select ed for that grou p rings after call er i nform ation is display ed. If you sele ct “ Cur rent ringer ” (d efau lt), the uni t us es the ring er t one you s elected on page 25 when call s fr om t his group are rec eived. 1 M N ...
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Panasonic KX-TG4711C - page 33
To u se Ca ll Waiti ng Delux e servic e 1 When you hear a Call Waiting ton e dur ing an o utsi de ca ll, pres s M FLA SH N . R The opti on m enu is di splayed. 2 M b N : Select the desi red opti on. a M SEL ECT N R Afte r select ing “ An swer ” , “ Hol d ” , or “ Con feren ce ” , y ou c an s elec t anot her optio n. a M FLASH N a M b N ...
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Panasonic KX-TG4711C - page 34
2 M b N : Select the desi red entr y. R To e dit the number, pres s M EDIT N repe atedl y until the pho ne nu mber is show n in the des ired format. 3 M SAV E N 4 M b N : “ Phoneb ook ” a M SELECT N 5 Cont inue from st ep 2 , “E diti ng e ntrie s”, page 21. 34 Call Display Service TG47xxC(en)_1212_ver021.pdf 34 2011/12/12 14:19:48 ...
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Panasonic KX-TG4711C - page 35
Answ erin g sy stem Avai labl e fo r: KX-T G4731/KX -TG4741 series ( page 3) The answ ering system can ans wer a nd recor d call s fo r yo u wh en yo u are un availabl e to answ er t he ph one. You can also set the uni t to pla y a gree ting mess age b ut not to r ecor d ca ller message s by sele ctin g “ G reeting only ” a s the r ecord ing ti ...
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Panasonic KX-TG4711C - page 36
Gree ting mes sage When the uni t an swers a call , a gree ting mess age i s played to cal lers. You can use eith er: – your own greeting messag e – a pr e-rec orded gr eeting m essage Reco rding your greetin g message 1 M MEN U N#3 02 2 M b N : “ Yes ” a M SELEC T N 3 Afte r a beep sounds, hold th e handse t abou t 20 cm (8 i nches ) away ...
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Panasonic KX-TG4711C - page 37
– The mess age i ndicator on the handset flas hes slowl y if th e mes sage al ert feat ure is t urne d on (page 39) . 1 To l isten to new mes sages: M PLA Y N *1 or M MEN U N#3 23 To l isten to all mes sages: M MEN U N#3 24 2 When fin ished , press M O FF N . *1 If t here are no new messages in the answ ering system, M PLAY N is no t disp layed . ...
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Panasonic KX-TG4711C - page 38
Impo rtant: R To p reve nt u naut horiz ed acce ss t o th is prod uct, we recom mend tha t you r egula rly chan ge t he re mote cod e. 1 M MEN U N#3 06 2 Ente r th e de sire d 3-d igit rem ote acc ess code . 3 M SAV E N a M OF F N Deac tivat ing remo te opera tion Pres s * in step 2 on “Re mote acc ess cod e”, page 37. R The entered re mote ac ...
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Panasonic KX-TG4711C - page 39
of t he 5th r ing when there a re no ne w mess ages. If you cal l yo ur p hone from out side to l iste n to new mes sages (page 37 ), you know tha t th ere are no n ew m essa ges when the phon e rin gs for the 3rd time. You ca n th en hang up witho ut being charged for th e ca ll. 1 M MEN U N#2 11 2 M b N : Select the desi red sett ing. a M SAV E N ...
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Panasonic KX-TG4711C - page 40
Voic e Ma il s ervi ce Voic e Ma il is an aut omati c answe ring service offe red by y our servi ce provi der/tele phone comp any. Aft er you s ubscribe to this service , your ser vice provider /telepho ne compa ny’s Voic e Ma il sy stem ans wers ca lls for you when you are unava ilable t o answer the ph one o r when your line is busy. Mess ages ...
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Panasonic KX-TG4711C - page 41
List ening to Voic e Mail m essages The unit let s yo u kn ow t hat you have new Voic e Ma il me ssages i n the f ollow ing ways : – “ New Voic e Mail ” is dis play ed o n th e hand set if m essag e indica tion ser vice is avai lable . – The mess age i ndicator on the handset flas hes slowl y if th e mes sage al ert feat ure is t urne d on ...
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Panasonic KX-TG4711C - page 42
Inte rcom Inte rcom call s can be made: – betw een hands ets – betw een a han dset and the ba se u nit *1 *1 KX-T G4741 se ries: pa ge 3 Note : R When pag ing u nit(s), the pag ed un it(s) beep s fo r 1 minut e. R If y ou recei ve a n ou tsid e ca ll w hile talking on t he i nter com, you hear 2 tones . – To a nswe r th e ca ll wi th the hand ...
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Panasonic KX-TG4711C - page 43
R The outs ide call is being routed to the dest inat ion u nit. To e stablish a confe rence ca ll: M MEN U N a M b N : “ Conf erenc e ” a M SEL ECT N R To l eave the con feren ce, pre ss M OFF N . The othe r 2 part ies can cont inue the conv ersat ion. R To p ut t he outsi de call on hold: M MEN U N a M b N : “ Hold ” a M SEL ECT N To r esu ...
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Panasonic KX-TG4711C - page 44
Wall mou ntin g Note : R Make sure that t he w all and the fixi ng meth od a re st rong eno ugh to suppo rt the weig ht o f th e un it. Base unit 1 Thre ad t he A C ad apto r co rd a nd tele phone line co rd throu gh the h ole in the wall moun ting ada ptor in the dir ecti on of t he arrow . 2 Tuck the tel epho ne li ne cord inside t he wall moun t ...
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Panasonic KX-TG4711C - page 45
5 Moun t th e un it o n a wall then sl ide down to s ecur e in place. AC adaptor cord 83 mm (3 1 / 4 inches) or 102 mm (4 inches) 1 2 W all phone plate 83 mm (3 1 / 4 inches) 102 mm (4 inches) 2 1 To r emove the wal l mounti ng adapt or Whil e pu shing down th e releas e levers ( A ), remo ve t he ad aptor ( B ). A A B Char ger Driv e th e scr ews ...
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Panasonic KX-TG4711C - page 46
Erro r me ssag es Disp lay mess age Caus e/so luti on Acce ss # to VM se rvice is not store d R You have not sto red the Voic e Ma il ac cess nu mber . Stor e th e nu mber (pag e 40). Base no p ower or No l ink. Re-conne ct base AC a dapto r. R The hand set has lost communic ation wi th the base unit . Mo ve c loser to the bas e un it a nd t ry a g ...
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Panasonic KX-TG4711C - page 47
Trou bles hoot ing If y ou still have di fficulti es after followi ng the i nstructi ons in t his sec tion , di scon nect the bas e unit’s AC a dapt or, then rec onnec t the b ase unit ’s A C ad apto r. R emov e th e ba tter ies from the han dset , and then inse rt the batt erie s in to t he h ands et a gain. Gene ral u se Prob lem Cause/ solut ...
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Panasonic KX-TG4711C - page 48
Batt ery r echarge Prob lem Cause/ solution The hand set beeps and/or flas hes. R Batt ery ch arge i s low. Full y char ge th e batterie s (pag e 10). I fu lly char ged the batt erie s, b ut – sti ll f lash es, – is disp layed , or – the oper ating time s eems to be s hort er. R Clea n th e bat tery en ds ( , ) a nd the c harge co ntacts with ...
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Panasonic KX-TG4711C - page 49
Call Disp lay/Talk ing Call Display Prob lem Cause/ solution Call er in formatio n is not disp layed . R You must sub scrib e to Cal l Displa y servi ce. Cont act your serv ice p rovider/ telephon e compan y for de tails. R If y our unit is conn ected to any add itional telephon e equi pment such as a Call Display box or cord less tele phone line j ...
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Panasonic KX-TG4711C - page 50
Answ ering system Prob lem Cause/ solution The unit doe s no t re cord new mess ages. R The answ ering system is turn ed of f. Turn it on (page 35). R The mess age m emory is full. Eras e un nece ssar y mess ages (page 36) . R The reco rding time is set to “ Gree ting only ” . Cha nge the sett ing (pag e 39). R If y ou subsc ribe to a Vo ice Ma ...
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Panasonic KX-TG4711C - page 51
Indu stry Can ada Noti ces and othe r in form atio n NOTICE: This equipment meets the applicable Industry Canada T erminal Equipment T echnical Specifications. This is confirmed by the registration number . The abbreviation, “IC:”, before the registration number signifies that registration was performed based on a Declaration of Conformity indi ...
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Panasonic KX-TG4711C - page 52
Warr anty Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 P ANASONIC PRODUCT - LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a ...
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Panasonic KX-TG4711C - page 53
Index # 4-wa y con ference: 19 A Addi tion al ha ndset: 30 Alar m: 28 Answ ering calls: 17 Answ ering system Call scre ening: 35 Eras ing messa ges: 36 , 37 , 38 Gree ting mess age: 36 Gree ting only : 39 List ening to mes sages : 36 , 38 Numb er of rings: 38 Reco rding time: 39 Remo te a ccess code: 37 Remo te o perat ion: 37 Ring coun t: 38 Toll ...
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Panasonic KX-TG4711C - page 54
54 Notes TG47xxC(en)_1212_ver021.pdf 54 2011/12/12 14:19:52 ...
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Panasonic KX-TG4711C - page 55
55 Notes TG47xxC(en)_1212_ver021.pdf 55 2011/12/12 14:19:52 ...
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Panasonic KX-TG4711C - page 56
For your fut ure refe rence We r ecom mend keeping a record of the fol lowin g inform ation to assist wit h an y re pair unde r warr anty. Seri al N o. Date of purc hase (fou nd o n th e bo ttom of the base uni t) Name and address of deale r Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Pa nasonic Syst em N e ...
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