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Oki RT322POS - page 1
User’s Guide m o c . a t a d i k o . y m 59102601 RT322 OKIPOS 408II ...
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Oki RT322POS - page 2
Federal Communications Commission Radio Frequency Interfer ence Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ...
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Oki RT322POS - page 3
T ABLE OF CONTENTS 1. Unpacking and Installation ..................................................................................................................... 1 1-1. Unpacking ....................................................................................................................................1 1-2. Choosing a place for the pr ...
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Oki RT322POS - page 4
12. RS-232C Serial Interface ..................................................................................................................... 48 12-1. Interface Specications ..............................................................................................................48 12-2. RS-232C Connector ............................... ...
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Oki RT322POS - page 5
– 1 – 1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Note: The ferrite core and fastener provided with your printer depend on your printer conguration. Fig. 1-1 Unpacking If anything is missing, contact the dealer where you bought the printer and as ...
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Oki RT322POS - page 6
– 2 – 1-2. Choosing a place for the printer Before actually unpacking the printer , you should take a few minutes to think about where you plan to use it. Remember the following points when doing this. P Choose a rm, level surface where the printer will not be exposed to vibration. P The power outlet you plan to connect to for power should b ...
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Oki RT322POS - page 7
– 3 – 2. Parts Identication and Nomenclature Interface connector For connection to a host computer . Peripheral drive connector Connects to peripheral units such as cash drawers, etc. Do not connect this to a telephone. Power connector For connection of the AC adapter . Never unplug the AC adapter while the printer is on. Printer cover Open ...
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Oki RT322POS - page 8
– 4 – 3. Setup 3-1. Connecting the Cable to the PC 3-1-1. Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC. 3-1-2. RS-232C Interface Cable Connect the RS-232C interface cable to a RS-232C port of your PC. 3-1-3. USB Interface Cable Connect the USB interface cable to a USB port of your PC. 3-1-4. Ethern ...
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Oki RT322POS - page 9
– 5 – 3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnec ...
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Oki RT322POS - page 10
– 6 – 3-2-2. RS-232C Interface Cable (1) Make sure the printer is turn of f. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (2) Connect the interface cable to the c ...
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Oki RT322POS - page 11
– 7 – (1) Make sure the printer is turned of f. (2) Install the ferrite core onto the ethernet cable as shown in the illustration below . (3) Pass the fastener through the ferrite core. (4) Loop the fastener around the cable and lock it. Use scis- sors to cut of f any excess. (5) Connect the interface cable to the connector on the rear panel of ...
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Oki RT322POS - page 12
– 8 – 3-3. Installing the Printer Software Here is the procedure for installing the printer driver and utility software, which are stored on the supplied CD-ROM. The procedure applies to the W indows operating systems shown below . • W indows XP (SP2 or later) • W indows V ista • W indows 7 (1) T urn ON the power to your PC to start W ind ...
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Oki RT322POS - page 13
– 9 – 3-4. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter , make sure that power to the printer and all the devices connected to the printer is turned of f. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable. Note: Use only the standard A ...
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Oki RT322POS - page 14
– 10 – 3-5. T urning Power On Make sure that the Power cord has been connected as described in 3-4. T urn ON the power switch located on the front of the printer . The POWER lamp on the control panel will light up. CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because ...
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Oki RT322POS - page 15
– 11 – 3-6. Connecting to a Peripheral Unit Y ou can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on page 53 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs. CAUTION Make ...
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Oki RT322POS - page 16
– 12 – 3-7. Loading the Paper Roll Be sure to use paper roll that matches the printer ’ s specication. Cover open lever Paper roll T ension bar カバーオープンレバー Push the cover open lever and open the printer cover . For the RX model: Turn the key under the cover open lever so that the lock is "OPEN." Then, push ...
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Oki RT322POS - page 17
– 13 – 3-7-1. Removing the T ension Bar When using thermal paper roll, the tension bar unit may or may not be necessary , depending on the paper thickness. If the tension bar unit is unnecessary , remove it in accordance with the procedure indicated below . The tension bar unit is unnecessary when using thermal label paper roll (tack label pape ...
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Oki RT322POS - page 18
– 14 – 3-7-2. Removing the Paper Roll Holder When using a paper roll with an 79.5 mm width, install the paper roll holder into the groover as shown. And change the setting at memory switch #4. For instructions on setting the memory switch, refer to the separate Programmer's T echnical Reference manual. Note: After using a paper roll with a ...
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Oki RT322POS - page 19
– 15 – W ARNING 1) Do not touch the cutter blade. • There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress. • The printer cover can be opened when replacing the paper. However, sinc ...
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Oki RT322POS - page 20
– 16 – 9) A printed piece of thermal paper may become electrically charged. If the printer is placed vertically or mounted on a wall, the cut piece of paper may stick to the printer, instead of falling. Beware that this could cause a problem if you use a stacker that stores the pieces of paper that fall freely. 10) Do not change the paper width ...
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Oki RT322POS - page 21
– 17 – 4. Consumable Parts and AC Adapter When consumable parts have run out, use those specied in the table below . Make sure that the AC adapter specied in the table is used. Use of consumable parts or AC adapter which are not specied in the table may result in dam - age to the printer , re or electric shock. 4-1. Thermal Paper Ro ...
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Oki RT322POS - page 22
– 18 – Manufacture Product name Quality characteristics/Use Paper thickness (µm) Oji Paper Co., Ltd. PD150R normal type paper 75 PD160R high image stability paper 65/75 PD450 normal type paper 65 Nippon Paper Industries TF50KS-E2D normal type paper 59 Kanzaki Speciality Papers Inc. (KSP) P300/P310 normal type paper 57/58 P320RB 2 color paper: ...
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Oki RT322POS - page 23
– 19 – 4-2. Thermal Label Paper Roll (T ack Label Paper) (1) Label paper specication Backing paper width: 1 10±0.5 mm Outer roll diameter: ø100 mm or less T ake up paper roll width: 1 12 +0.3 -1 mm Thickness: Max. 150 μm Core outer/inner diameter: core inner diameter ø25.4±1 mm/core outer diameter ø32±1 mm Printed surface: Outer edge ...
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Oki RT322POS - page 24
– 20 – ø100 MAX 1 10 +1.5 -1.0 (Rolled dimension) ø32 ± 1 ø25.4 ± 1 1 +1.0 -0.8 15 MIN (2.5) 105 ± 0.5 (Label width) 1 10 ± 0.5 (Backing paper width) 2.5 ± 0.5 5 ± 1.0 35 – 300 (Black mark pitch) 30 ±1 – 295 ±3 (Label length) • Detailed Diagrams of Recommended T ack Label Specications T ack label Paper tube Release paper (ba ...
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Oki RT322POS - page 25
– 21 – • Cut Position / Printing Line / Black Mark Sensor ’ s Positional Relationship 4-3. AC adapter (option) AC adapter which are not specied may result in damage to the printer , re or electric shock. Model name: PS60A-24 series Input: 90 to 264 V AC, 50/60 Hz Output: DC24±5%, 2.0 A (5.0 A Load 10 sec. Max.) 2.5 2.5 5 Cut position ...
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Oki RT322POS - page 26
– 22 – 5. Control Panel and Other Functions 5-1. Contr ol Panel POWER lamp (Green LED) When the printer is online, power lamp is ON and ERROR lamp is OFF . ERROR lamp (Red/Orange LED) Indicates various errors in combination with POWER lamp. FEED button Press the FEED button to feed paper roll. 5-2. Err ors 1) Recoverable errors Erro ...
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Oki RT322POS - page 27
– 23 – 2) Non-recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Flash access error OFF Flashes Orange lamp at 0.5-sec- ond intervals This is not a recoverable error . EEPROM error OFF Flashes Red lamp at 0.75-second intervals This is not a recoverable error . SRAM error OFF Flashes Orange lamp at 1-sec- ond interval ...
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Oki RT322POS - page 28
– 24 – 5-3. Self-Printing 5-3-1. T est Printing Place the thermal paper roll on the printer . T urn the power ON while holding the FEED button depressed. The printer will run a test print according to the V er . No., DIP switch settings, and memory switch settings, etc. 5-3-2. Hexadecimal Dump Mode Place the thermal paper roll on the printer . ...
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Oki RT322POS - page 29
– 25 – 6. Adjusting the Sensor This printer is equipped with the following two paper sensors: • PE and BM (Paper End and Black Mark) Sensor Detects whether a roll paper is loaded in the printer . In addition, detects the Black Mark that is pre-printed on the paper ’ s print side. • NE (Near End) sensor Detects whether the roll paper is ne ...
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Oki RT322POS - page 30
– 26 – Adjustment value according to the paper you are using Paper thickness (µm) When using the paper roll with a core whose inside diameter (A):ø12, outside diameter (B):ø18 Detected diameter (C) (Approx. mm) Remained paper length (Approx. m) Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 65 ø23 ø27 ø31 2.5 4.9 7.7 75 2.1 4.2 6.7 Paper ...
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Oki RT322POS - page 31
– 27 – OFF ON 12345678 1234 DSW 2 DSW 1 VR 1 VR 3 10 9 VR 2 Paper roll ERROR FEED POWER Power switch Power lamp ERROR lamp 6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment The sensitivity of the sensor is calibrated at the factory , so sensor adjustment is not necessary under ordinary conditions. However , you may need to make adju ...
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Oki RT322POS - page 32
– 28 – OFF ON 12345678 1234 DSW 2 DSW 1 VR 1 VR 3 10 9 VR 2 ERROR FEED POWER Power switch Power lamp ERROR lamp Paper roll 6-3. NE (Near End) Sensor Adjustment The sensitivity of the sensor is calibrated at the factory , so sensor adjustment is not necessary under ordinary conditions. However , you may need to make adjustments when using non- r ...
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Oki RT322POS - page 33
– 29 – 7. Preventing and Clearing Paper Jams 7-1. Pr eventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2. Removing Paper Jam If a paper jam occurs, clear it as described below . (1) Set the p ...
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Oki RT322POS - page 34
– 30 – 8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. T o prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically . Such cleaning is recommended to be carried out once six month ...
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Oki RT322POS - page 35
– 31 – 9. Specications 9-1. General Specications (1) Printing method Direct line thermal printing (2) Print speed Max. 1440 dots/sec. (180 mm/sec.) (3) Dot density 203 dpi: 8 dots/mm (0.125 mm/dot) (4) Printing width Max. 104 mm (5) Number of print columns 69 (12 × 24 dots) (6) Paper roll Refer to chapter 4 for details on the recommended ...
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Oki RT322POS - page 36
– 32 – 9-2. Auto Cutter Specications (1) Cutting frequency Max. 20 cuts per minute (2) Thickness of paper 0.065 ~ 0.15 mm (when using 1 15.5 mm width paper) 0.065 ~ 0.085 mm (when using 79.5 mm width paper) 9-3. Interface RS-232C serial interface / T wo-way parallel interface (IEEE1284) / USB interface / Ethernet interface 9-4. AC Adapter (O ...
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Oki RT322POS - page 37
– 33 – 9-5. Envir onmental Requirements (1) Operating T emperature 41°F to 1 13°F (5°C to 45°C) Humidity 10% to 90% RH (without condensation) (2) T ransport/storage (except for paper) T emperature -4°F to 140°F (-20°C to 60°C) Humidity 10% to 90% RH (without condensation) (%RH) 34°C90% RH 40°C65% RH 45°C50% RH 90 80 60 40 20 10 0 10 ...
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Oki RT322POS - page 38
– 34 – 9-6. Reliability Specications (1) Life Mechanical: 20 million lines Print Head: 150 km (150 million pulses ) Auto Cutter: 2 million cuttings <Conditions> Paper roll: P220AG (Mitsubishi Paper Mills Limited) Paper thickness: 65 µm Paper width: 1 15.5 mm Cutting Mode: Partial cut A verage printing ratio: 12.5% Note: The life of th ...
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Oki RT322POS - page 39
– 35 – 9-7. Black mark specications <Remarks> 1) The cut position shown above is when the print starting position correct value for Section 15: memory switch 9 is the default setting. 2) The black mark’ s PCS value must be 0.90 or more. 3) Note that accuracy of starting printing with the black mark sensor must be within ±2 mm of the ...
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Oki RT322POS - page 40
– 36 – 10. Dip Switch Setting T wo DIP switches are provided at the bottom of the printer , and can be set as given in the table below . Be sure to set the power switch to of f before changing the settings. It is recommended to use a pointed item like a pen or at-blade driver screw to change the settings. The settings will become ef fective ...
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Oki RT322POS - page 41
– 37 – 10-1. Parallel Interface Model ON ON OFF OFF DIP-SW 1 Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF - OFF OFF ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-3 through 1-10 will change according to the command emulation that has been set using switch 1-1 ...
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Oki RT322POS - page 42
– 38 – (3) ESC/POS mode Switch Function ON OFF 1-1 Command emulation Always OFF 1-2 Command emulation Always OFF 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Invalid V alid 1-5 Pin #31 (INIT) reset signal V alid Invalid 1-6 Handshaking conditions (conditions for BUSY) Ofine or receive buffer full Receive buffer full ...
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Oki RT322POS - page 43
– 39 – No. 1 2 3 4 5 6 7 8 No. 1 2 3 4 9 10 DIP-SW 1 DIP-SW 2 10-2. RS-232C Interface Model ON ON OFF OFF DIP-SW 1 Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF - OFF OFF ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-3 through 1-10 will change according to the ...
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Oki RT322POS - page 44
– 40 – (3) ESC/POS mode Switch Function ON OFF 1-1 Command emulation Always OFF 1-2 Command emulation Always OFF 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Invalid V alid 1-5 Should not be changed (Should be set to on) 1-6 Handshaking conditions (conditions for BUSY) Ofine or receive buffer full Receive buffer full ...
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Oki RT322POS - page 45
– 41 – The following is the procedure for changing the settings on DIP switch No. 3. 1. T urn off the printer and all components connected to it. 2. Remove the 2 screws. 3. Remove the serial interface board unit. 4. Change the setting of the DIP switches. 5. Replace the serial interface board unit. Then secure it with the screws. 6. T urn on th ...
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Oki RT322POS - page 46
– 42 – No. 1 2 3 4 5 6 7 8 No. 1 2 3 4 9 10 DIP-SW 1 DIP-SW 2 10-3. USB Interface Model ON ON OFF OFF DIP-SW 1 Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF - OFF OFF ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-3 through 1-10 will change according to the com ...
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Oki RT322POS - page 47
– 43 – 2) Star Page Mode Switch Function ON OFF 1-1 Command emulation Always OFF 1-2 Command emulation Always ON 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Invalid V alid 1-5 USB mode Printer class V endor class 1-6 Handshaking conditions (conditions for BUSY) Ofine or receive buffer full Receive buffer full 1-7 AS ...
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Oki RT322POS - page 48
– 44 – No. 1 2 3 4 5 6 7 8 No. 1 2 3 4 9 10 DIP-SW 1 DIP-SW 2 10-4. EthernetInterface Model ON ON OFF OFF DIP-SW 1 Switch 1-1 Switch 1-2 Command emulation ON ON Star Line Mode OFF ON Star Page Mode ON OFF - OFF OFF ESC/POS Mode The factory settings of DIP switch are all on. The functions of switches 1-3 through 1-10 will change according to the ...
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Oki RT322POS - page 49
– 45 – (3) ESC/POS mode Switch Function ON OFF 1-1 Command emulation Always OFF 1-2 Command emulation Always OFF 1-3 Should not be changed (Should be set to on) 1-4 Sensor adjustment Invalid V alid 1-5 Pin #31 (INIT) reset signal V alid Invalid 1-6 Handshaking conditions (conditions for BUSY) Ofine or receive buffer full Receive buffer full ...
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Oki RT322POS - page 50
– 46 – Initializing Settings Set the push switch as described below to initialize the setting information. Push the switch for one to ve seconds while running under normal operating mode. The green and red LEDs will ash with a regular pattern. After that, push the switch once again in that state to turn OFF both of the red and green L ...
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Oki RT322POS - page 51
– 47 – 1 1. Parallel Interface The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble mode. Refer to the separate Specications Manual for details. T able of Connection Signals for Each Mode Pin No. Direction Compatibility Mode Signal Name Nibble Mode Signal Name 1 In nStrobe Host Clock 2 In/Out Data0 Dat ...
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Oki RT322POS - page 52
– 48 – A: Start bit B: Data bit C: Parity bit D: Stop bit A B C D b0 b1 b2 b3 b4 b5 b6 (b7) 12. RS-232C Serial Interface 12-1. Interface Specications Data transmission method: Asynchronous serial interface Baud rate: Selectable from 4800, 9600, 19200, 38400 bps (Refer to “10. DIP Switch Setting”.) W ord length Start bit: 1 bi ...
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Oki RT322POS - page 53
– 49 – 12-2. RS-232C Connector Pin No. Signal name Direction Function 1 F-GND — Frame ground 2 TXD OUT T ransmission data 3 RXD IN Receive data 4 RT S OUT Same as DTR 5 N/C Not used. 6 DSR IN 1) Star Mode Not used. 2) ESC/POS Mode When DIP Switch 3-7 = OFF; A) DTR communication mode Indicates whether data receive from host is enabled or disab ...
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Oki RT322POS - page 54
– 50 – 13 25 1 14 D-sub 25 Pin Pin No. Signal name Direction Function 20 DTR OUT 2) ESC/POS Mode A) DTR communication mode Indicates whether data receive from host is enabled or disabled. Space: Receive enabled Mark: Receive disabled The busy condition can be changed by using DIP Switch 1-6 as follows: Printer status DIP Switch 1-6 OFF ON 1. Du ...
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Oki RT322POS - page 55
– 51 – 12-3. Cable Connections The followings are a recommended interface cable connections. Note: Use shielded wire less than 3 m in length. 12-4. Electrical Characteristics V oltage Data signal Control signal Binary status -3 V to -15 V Mark OFF 1 +3 V to +15 V Space ON 0 1 2 3 4 5 6 1 2 3 4 5 6 7 8 20 FG FG TXD RXD RTS CTS DSR 20 25 7 SG DTR ...
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Oki RT322POS - page 56
– 52 – 13. USB and Ethernet Interface 13-1. USB Interface Specications 1. General Specication: Conforms to USB 2.0 Specications 2. Communication Speed: USB Full Speed Mode (12 Mbps) 3. Communication Method: USB Bulk T ransmission Mode 4. Power Specications: USB Self-power Function 5. Connector: USB Up-Stream Port Connector (USB T yp ...
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Oki RT322POS - page 57
– 53 – Modular plug Pin No. Signal name Function I/O direction 1 FG Frame ground — 2 DRD1 Drive signal 1 OUT 3 +24 V Drive power OUT 4 +24 V Drive power OUT 5 DRD2 Drive signal 2 OUT 6 DRSNS Sense signal IN 14. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers, etc. Do ...
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Oki RT322POS - page 58
– 54 – Note: 1) Peripheral units 1 and 2 cannot be driven simultaneously . 2) T o drive them continuously , set the duty cycle ratio to 20% or less (except when a peripheral buzzer is connected). 3) Never use the peripheral buzzer drive command if a device other than a peripheral buzzer is connected (i.e., cash drawer , etc.). Doing so can dama ...
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Oki RT322POS - page 59
– 55 – 15. Memory Switch Settings Each memory switch is stored in EEPROM. For details on the functions and settings of memory switches, refer to the separate Programmer's T echnical Reference manual. The table below shows the factory settings for the memory switches. Memory Switch Hexadecimal Code 0 0000 1 0000 2 0000 3 0000 4 0000 5 0000 ...
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Oki RT322POS - page 60
59102601 ...
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