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Siemens 50 - page 1
HowTo Communication for the open minded Siemen s Enterpri se Comm unica tions www.si emens.co m/open Issue 1.0 Siemens Enterpris e Communications GmbH & Co KG Munich, 09/07/2010 Germany OpenStage@Asterisk Installation and Maintenance Guide ...
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Siemens 50 - page 2
Open Communications Principles and Bes t Practices 24/09/2010, page 2 Scope This document provides a best practice guide on setting up, operating, servicing, and troubleshooting OpenStage phone in an Asteris k environment. ...
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Siemens 50 - page 3
Open Communications Principles and Bes t Practices 24/09/2010, page 3 Con tents Scop e 2 Contents 3 Pre par ati on 4 Supplyi ng Pow er for th e Phon es 4 Connecting OpenStage Phones to the IP Networ k 6 802.1x 6 LLDP-MED Configuration Options 6 DHCP Options 7 Plug & Play – One Step Provisioning and Configuration 7 Single Phone Co nfiguratio n ...
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Siemens 50 - page 4
Open Communications Principles and Bes t Practices 24/09/2010, page 4 Preparation This chapter c ontains al l informatio n that is ne cessary to connect an OpenStage p hone to an Asterisk based communication system. This includes the power su pply option s (PoE or external supply) for ea ch OpenStage mod el and its possible side car combinations. T ...
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Siemens 50 - page 5
Open Communications Principles and Bes t Practices 24/09/2010, page 5 Energy s aving mo de To reduce the energ y consumption to a minimum, O penStage ph ones offer an en ergy saving mode. The disp lay backlight ( phone and Key Module, if attache d) is switc hed off after a con- figurable timeout. With OpenSta ge 40, the mai n display and key module ...
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Siemens 50 - page 6
Open Communications Principles and Bes t Practices 24/09/2010, page 6 Power consumption [W] - Gigabit Ethernet variants Energy sav ing mode Idle state During call (hand set) Ringing (max. vol.) # of Key Modules Busy Lamp Field Power over LAN (802.3af) Power via OpenStage switched-mode power su pp l y Power over LAN (802.3af) Power via OpenStage swi ...
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Siemens 50 - page 7
Open Communications Principles and Bes t Practices 24/09/2010, page 7 b) advertise and receive QoS par ameters, c) advertise th e power requiremen ts to the LAN access s witch by means of an "Ex- tended Powe r via MDI” TLV. Note: LLDP-MED shou ld only be used with LLD P enabled n etwork access switches. Older network access switches that don ...
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Siemens 50 - page 8
Open Communications Principles and Bes t Practices 24/09/2010, page 8 parameters must be set or u p dated. When all th ese parameters have been sent to the ph one, it is ready for o peration. For further in formation, p lease refe r to the WPI Developer’ s Guide [8]. If a Firewall or NAT ge t in the Way In case the ph ones and the provi sioning s ...
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Siemens 50 - page 9
Open Communications Principles and Bes t Practices 24/09/2010, page 9 Using OpenStage@Aster isk This chapter con tains some tips and tricks for operating OpenStage ph ones with Asteri sk. It is not intended to be exhaustive, but provides some major topics and solutions from differ- ent successful cust omer projects . Busy Lamp Fun ction (BLF) The ? ...
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Siemens 50 - page 10
Open Communications Principles and Bes t Practices 24/09/2010, page 10 Call Completion (CCBS/CCN R) Call comple tion is a telepho ny feature which t akes actio n on a failure to complete a call. It allows for notifying th e calling user wh en the called user is available ag ain. The OpenStage cal lback feature covers two conditio ns for call comple ...
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Siemens 50 - page 11
Open Communications Principles and Bes t Practices 24/09/2010, page 11 ¾ Do Not Disturb Event ¾ Diverted Event Î Services on the Ope nStage device: ¾ Make Call ¾ Answer Call ¾ Hold Call ¾ Retrieve Ca ll ¾ Clear Conne ction ¾ Consultation Call ¾ Generate Digits ¾ Get Volum e ¾ Set V ol ume ¾ Get Mute ¾ Set Mute Î Events Generated by O ...
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Siemens 50 - page 12
Open Communications Principles and Bes t Practices 24/09/2010, page 12 Multi Address Appearance (MAA) A telephone is no rmally associate d with a directo ry number, or, generally, with a SIP AoR. This number is u sed for placing calls to the associated telephone and for displaying the tele- phone's (user's) id entity when placing calls to ...
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Siemens 50 - page 13
Open Communications Principles and Bes t Practices 24/09/2010, page 13 Example: Ope nStage operates i n MAA mode. Further info rmation ca n be fo und at: http://wiki.si emens-enterprise.com /images/a/a3/White_Paper_ MAA.pdf Automatic C all Answering Usi ng Alert-Info Header Besides using u aCSTA, the phone can be set to a utomatically answer a call ...
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Siemens 50 - page 14
Open Communications Principles and Bes t Practices 24/09/2010, page 14 Logging and T racing OpenStage ph ones are perfect. But if someth ing should go wrong anyhow, the c ustom er service needs tools to f o cus on the probl em. Service effort is needed, but sh ould be min i- mized. Therefore, O penStage phones provi de plen ty of tools a nd options ...
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Siemens 50 - page 15
Open Communications Principles and Bes t Practices 24/09/2010, page 15 Local and Remote Trac ing The phone is able to write intern al trace files, and to send the trace data to a re mote syslo g server. The tracing can be configured in a differentia ted way by setting discrete trace l e vels for each service. Please note that it is n o t recommende ...
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Siemens 50 - page 16
Open Communications Principles and Bes t Practices 24/09/2010, page 16 Example Screen: O penStage 80 represented in the HUSI M Phone Tester ...
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Siemens 50 - page 17
Open Communications Principles and Bes t Practices 24/09/2010, page 17 Limita tions Not known yet :-) Referenc es [1] TIA-811-A : Performance and Interoperability Requ irements for Voice-ov er-IP (VoIP) Fea- ture Telephones ( http://www.tiaonline.org/st andard s/technology/voip/documents/TIA- 811-A-final-for-glo bal.pdf ) [2] Session Initiat i on P ...
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Siemens 50 - page 18
Communication for the open minded Siemen s Enterpri se Comm unica tions www.si emens.co m/open ©Siemens Enterprise Communications GmbH & Co. KG Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Status 03/2009 The information prov ided in this brochu re contains merely general des criptions or charac teri ...
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