ZyXEL Communications P2000W V2の取扱説明書

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Summary
  • ZyXEL Communications P2000W V2 - page 1

    P2000W V2 VoIP wireless phone Troubleshooting Guide May 2005 ...

  • ZyXEL Communications P2000W V2 - page 2

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  • ZyXEL Communications P2000W V2 - page 3

    P2000W V2 Troubleshooting Guide Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number. • Firmware version of your device. • Brief description of the problem a nd the steps you took to solve it. • Call server type and vendor. • Packet trace log as instructed on th ...

  • ZyXEL Communications P2000W V2 - page 4

    P2000W V2 Troubleshooting Guide Introduction The Prestige P2000W V2 is a SIP-based Vo IP wireless phone. Sending voice signals over the Internet is called Voice over IP or VoIP. Session Initiated Protocol (SIP) is an internationally recognized standard for im plementing SIP. The Prestige allows you to receive Voice ove r IP calls. You can call any ...

  • ZyXEL Communications P2000W V2 - page 5

    P2000W V2 Troubleshooting Guide 1. What is VoI P? Voice over IP is an emerging t echnology based on open standards of IEEE, fundamentally the Internet Protocol that allows voice data to travel across t he Internet. T h e r e a r e m a n y methods to use this technology, the most common and well known are SIP, and H.323. 2. How does VoIP work? Basic ...

  • ZyXEL Communications P2000W V2 - page 6

    P2000W V2 Troubleshooting Guide 6. What is the differenc e between H.323 and SIP? H.323 and SIP are proposed by different group Session Initiation Protocol (SIP) is a standard introduced by t he Internet Engineering Task Force in 1999 to carry voice over IP. Since it was created by t h e IETF, it ap proaches voice and multimedia from the Internet, ...

  • ZyXEL Communications P2000W V2 - page 7

    P2000W V2 Troubleshooting Guide 10. How are voice quality normally rated? Voice quality is most commonly rated through a voice quality me tric called the Mean Opinion Score (MOS) which is recommendation by ITU-T. T h e MOS is a 5 point scale where 5 represent excellent voi ce quality and 1 represent bad v oice quality. 11. What is codec? Codec is a ...

  • ZyXEL Communications P2000W V2 - page 8

    P2000W V2 Troubleshooting Guide 1. Power off the device. 2. Keep hold down the Power and Left-Selector button until you see <<Load Default>> <<Factory>> words in the LCD screen than release it. 3. Now all setting has been reset to default. 16. What is th e P2000W V2 supported Codec? P2000W V2 supported codec are G.729 voice ...

  • ZyXEL Communications P2000W V2 - page 9

    P2000W V2 Troubleshooting Guide 19. Can P2000W V2 support STUN? Yes, P2000W V2 can support STUN. VoIP Troubleshooting Is it a hardware problem? How can I check if problem is cause by NAT or not? If I've confirmed it is not an NAT. What should I do? Unable to register with the SIP server? I can register but can not establish a call? I can make ...

  • ZyXEL Communications P2000W V2 - page 10

    P2000W V2 Troubleshooting Guide 2. How can I check if probl em is cause by NAT or not? ion. One of the best way to see if the problem is cause by NAT or not is to put P2000W V2 on publ ic n etwork, (With d NA T than very likely your NAT gateway is not supporting SIP pass-through. In such condition you will need to There may not be an easy or quick ...

  • ZyXEL Communications P2000W V2 - page 11

    P2000W V2 Troubleshooting Guide 5. I can register but can not establish a call? If you can register to server but can not make a call very like ly th er e is NAT rou te r be fo re r tips to troublesh oot. it, please see NAT related question above fo 6. I can make a call but t he voice only goes one way not bothway? If you can register to server but ...

  • ZyXEL Communications P2000W V2 - page 12

    P2000W V2 Troubleshooting Guide 9. The support tells me, I may hav e an interoperability issue w ith my ITSP call server. Packet trace is requested by support to analyze the problem. How should I setup e environment and how do I trace the packet? to perform B ereal" to make the packet capture. Eth er ea l i s a freeware and can be downloaded f ...

  • ZyXEL Communications P2000W V2 - page 13

    P2000W V2 Troubleshooting Guide 2. Connect the PC with packet sn iffer installed to the hub. 3. Start packet sniffing softwa re and start packet capturing. 4. Start P2000W V2 and make a complete call f rom registering to calling a party until problem appears. 5. Stop capturing and save the captured packet in file. 1. Connect the hub between the P20 ...

  • ZyXEL Communications P2000W V2 - page 14

    P2000W V2 Troubleshooting Guide The corrected working capture should include starting of the ca ll (The SIP invite) to call pickup (The SIP ACK). An example of successful call capture is listed below for your reference. Once both of the above capture is completed, send both captured file to support to analysis the cause. The VoIP challenge n protoc ...

  • ZyXEL Communications P2000W V2 - page 15

    P2000W V2 Troubleshooting Guide and will soon run out. Thus NAT is very commonly used. Unfo rtunately from field test many vendor’s NAT are not SIP friendly. Fortunately, there are already ways to workaround the NAT for SIP. The most ommonly used way is listed below. c SIP pass-through support on NAT router (req uire router vendor implement it). ...

メーカー ZyXEL Communications カテゴリー IP Phone

ZyXEL Communications P2000W V2のメーカーから受け取ることができるドキュメントは、いくつかのグループに分けられます。その一部は次の通りです:
- #BRANDの図面#
- P2000W V2の取扱説明書
- ZyXEL Communicationsの製品カード
- パンフレット
- またはZyXEL Communications P2000W V2の消費電力シール
それらは全部重要ですが、デバイス使用の観点から最も重要な情報は、ZyXEL Communications P2000W V2の取扱説明書に含まれています。

取扱説明書と呼ばれる文書のグループは、ZyXEL Communications P2000W V2の取り付け説明書、サービスマニュアル、簡易説明書、またはZyXEL Communications P2000W V2のユーザーマニュアル等、より具体的なカテゴリーに分類されます。ご必要に応じてドキュメントを検索しましょう。私たちのウェブサイトでは、ZyXEL Communications P2000W V2の製品を使用するにあたって最も人気のある説明書を閲覧できます。

ZyXEL Communications P2000W V2デバイスの取扱説明書はどのようなものですか?
取扱説明書は、ユーザーマニュアル又は単に「マニュアル」とも呼ばれ、ユーザーがZyXEL Communications P2000W V2を使用するのを助ける技術的文書のことです。説明書は通常、全てのZyXEL Communications P2000W V2ユーザーが容易に理解できる文章にて書かれており、その作成者はその分野の専門家です。

ZyXEL Communicationsの取扱説明書には、基本的な要素が記載されているはずです。その一部は、カバー/タイトルページ、著作権ページ等、比較的重要度の低いものです。ですが、その他の部分には、ユーザーにとって重要な情報が記載されているはずです。

1. ZyXEL Communications P2000W V2の説明書の概要と使用方法。説明書にはまず、その閲覧方法に関する手引きが書かれているはずです。そこにははZyXEL Communications P2000W V2の目次に関する情報やよくある質問、最も一般的な問題に関する情報を見つけられるはずです。つまり、それらはユーザーが取扱説明書に最も期待する情報なのです。
2. 目次。ZyXEL Communications P2000W V2に関してこのドキュメントで見つけることができる全てのヒントの目次
3. ZyXEL Communications P2000W V2デバイスの基本機能を使うにあたってのヒント。 ZyXEL Communications P2000W V2のユーザーが使い始めるのを助けてくれるはずです。
4. トラブルシューティング。ZyXEL Communications P2000W V2に関する最も重要な問題を診断し、解決するために役立つ体系化された手続き
5. FAQ。よくある質問
6. 連絡先。一人では問題を解決できない場合に、その国におけるZyXEL Communications P2000W V2のメーカー/サービスへの連絡先に関する情報。

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