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Manual Grandstream Networks GXP1100

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  • Grandstream Networks GXP1100 - page 1

    G X P 11 00/GXP1 105 USER MANUAL Grands tream Netw orks, Inc. GX P 11 00 / G X P 11 0 5 Small Bus iness I P Phone ...

  • Grandstream Networks GXP1100 - page 2

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 2 of 46 GXP1 1 00 / GXP1 105 User Man ual Index GNU GP L INFORMA TION .......................................................................... 5 CHANGE LOG ........................................................................................... 6 F IRMWARE VER SION 1.0. 4.23 .. ...

  • Grandstream Networks GXP1100 - page 3

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 3 of 46 CONFIGURA T ION VIA I VR MENU ...................................................................................................... 22 CONFIGURA T ION VIA W EB BROW SER ........................................................................................... 23 DEFINITIO ...

  • Grandstream Networks GXP1100 - page 4

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 4 of 46 GUI Interf ace Exampl es GXP1 100/GXP 1 10 5 User M anual http://www .gran dstream .com /products/gxp_ser ies/general/doc uments/gxp1 10x_gui.zip 1. Screenshot of Conf igura t ion Log in Pa ge 2. Screens hot of S tatus Pa ge 3. Screenshot of Basic Sett ing Conf iguration Pa ...

  • Grandstream Networks GXP1100 - page 5

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 5 of 46 GNU GPL INFO RM A TION GXP 1 100/GXP 1 1 05 firm ware contain s third - party software l icensed und er the GNU Gener al Pu bl ic License (G PL). Gran dstream uses s oftware under the s pecific term s of the G PL. Please see the GNU General P ublic Licens e (GPL) f or the ex ...

  • Grandstream Networks GXP1100 - page 6

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 6 of 46 CHANGE LO G This s ection docum ents signif icant chan ges fr om previ ous versio ns of G XP1 1 00 /GX P1 105 user m anua ls. Only maj or new f eatures o r maj or document u pdates are listed her e. Minor updates f or correc tions or editing are not docum ented here. F IRMW ...

  • Grandstream Networks GXP1100 - page 7

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 7 of 46 WEL COME Thank you for purcha sing Grandstre am G XP11 00/GXP11 05 Small Bus iness IP Phon e . GXP1 10 0/ GXP 11 0 5 is a n ext generat ion small busi ness IP phone that feat ures up to 2 c alls with 1 S I P account , 4 program mable k eys , sing le net work port, in tegrate ...

  • Grandstream Networks GXP1100 - page 8

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 8 of 46 P RO D UCT OV E RVI E W F EA TU RE HIGHTLIGHTS • Single SIP Account, up to 2 c alls, 4 progr amm able key s • HD handset with supp ort for wide band audi o • Single 1 0/100Mbps ne twork port, integrated PoE (GX P1105 onl y) • 7 dedicat ed function k eys for Hold, Fla ...

  • Grandstream Networks GXP1100 - page 9

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 9 of 46 Sim plified Chinese, traditio nal Chinese, Korean, J apanese , and etc s upported in web config uration int erface Upgrade a nd Provisi oning Firm ware upgrad e via T FTP /H TTP/HTT PS , mass p rovisionin g using T R - 069 or AES enc rypted XML configurat ion file Pow er and ...

  • Grandstream Networks GXP1100 - page 10

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 10 of 46 INST A LLA TI ON EQUIPMENT P ACK AG IN G T abl e 2: G X P 11 00 /GXP1 105 EQUIPME NT PA CKAGING Main Case Ye s (1) Handset Ye s (1) Phone Cor d Ye s (1) Power A daptor Ye s (1) Etherne t Cable Ye s (1) Phone S ta nd Ye s (1) Quick St ar t Guide Ye s (1) CONNEC TING Y OUR PH ...

  • Grandstream Networks GXP1100 - page 11

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 11 of 46 T o set up the GXP 11 00 /GXP1 10 5, follow t he steps bel ow: 1. Attach the pho ne stand to t he back of the phone where there is a slot f or the pho ne stand ; 2. Connect t he handset and m ain phone cas e with the phone cor d; 3. Connect the L AN port of the phone to the ...

  • Grandstream Networks GXP1100 - page 12

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 12 of 46 USING THE GXP 11 00/GX P1105 GETTIN G F AMILAR WIT H THE KEYP AD T he follo wing table des cribes the buttons us ed on the GXP1 100/GX P1 10 5 ke y pad . T abl e 4 : GXP1 100/GXP1 105 KE YP A D DEFINI TIONS Hold . P lace active call on h old, or resum e the cal l on ho ld . ...

  • Grandstream Networks GXP1100 - page 13

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 13 of 46 MAKING PHO NE CALL S 2 CALLS WIT H 1 S IP ACCOUNT GXP1 100/ GXP 1 105 can su pport up to two l ines “virtu ally” mappe d to one SIP accoun t. B y pick ing up the handset, th e GXP1 100/ GXP 1 105 will be in off hook state and the dial t one will b e heard. T o make a c ...

  • Grandstream Networks GXP1100 - page 14

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 14 of 46 Note : • After entering the num ber , the phone waits for the No Key Entr y T imeout (D efault tim eout is 4 sec onds, configurab le via W eb GUI) bef ore dialing out. Pr ess SEN D or # k ey to over ride the N o Ke y Entr y Ti m eout; • If digits have be en entere d aft ...

  • Grandstream Networks GXP1100 - page 15

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 15 of 46 T o enable Quic k IP Call Mode, go to GXP 1 100/G XP1 105 W eb GUI - >Advanc ed Sett ing page, set "Use Quick IP Call Mode " to "Y es". T hen take the hands et off hook and d ial #xxx w here x is 0 - 9 and xxx<25 5. Press # or SEND and a direct IP ...

  • Grandstream Networks GXP1100 - page 16

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 16 of 46 Note: If user s hang up the cur rent call while there is a ca ll on h old in the other line, the re will b e an audible ri ng tone indic ating a call is on hold while your ha ndset is put on hook. Pick up the handset so us ers can resum e with the call on hold. MUTE During ...

  • Grandstream Networks GXP1100 - page 17

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 17 of 46 Note: • T o transfer calls across SIP domains , SIP service providers must s upport trans fer acros s SIP domains. • In auto - atten ded transfer , us e SEND k ey to d ial out th e sec ond call instead of using #, even when # could be used as SEND in nor m al pho ne cal ...

  • Grandstream Networks GXP1100 - page 18

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 18 of 46 will be pu t on hold se parately;  Press HO LD ke y again a nd it will resum e the 2 - way conv ersa tion w ith the line when e stablishing t he conferenc e call;  Press FLA SH ke y to toggle bet ween the 2 lines ;  Users c ould re - establish c onferenc e call b y ...

  • Grandstream Networks GXP1100 - page 19

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 19 of 46 feature "Transfer on Confer ence H angu p" is turned on. • The option "Disable C onferenc e" has to be s et to "N o" to establish c onference o n GXP1 10x. V OICE MESSA GES ( MESSA GE W AITING INDICA T OR) A blinking re d MW I (Message Waitin ...

  • Grandstream Networks GXP1100 - page 20

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 20 of 46 • Off hook the phone; • Dial *70 a nd then ent er the num ber to di al out. *71 Enable Call Waiting (per Cal l) • Off hook the phone; • Dial *71 a nd then ent er the num ber to di al out. *72 Unconditiona l Call Forward . T o set up unco nditiona l call for ward: ? ...

  • Grandstream Networks GXP1100 - page 21

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 21 of 46 • Dial * 93 . A s hort tone will be he ard ; • Wait for the call to h ang up. The dela yed call f orward is c ancelled. ...

  • Grandstream Networks GXP1100 - page 22

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 22 of 46 CONFIGU RA TIO N GU IDE The GXP 1 100/GX P1105 c an be configur ed via two way s: • IVR Menu us ing the p hone's keypad; • W eb GUI embedded o n the pho ne using PC's web bro wser. CONFIGURA TION VIA IVR MENU GXP1 100/GXP 1 10 5 has a bui lt - i n voic e prom ...

  • Grandstream Networks GXP1100 - page 23

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 23 of 46 • G- 723 • G- 729 10 " MAC Ad dress " Announces the MAC addres s of the unit. 13 " Firmware Server IP A ddress " Announces current F irmwar e Server IP address . Enter 12 digit n ew IP address. 14 " Configur ation Ser ver IP Address " Annou ...

  • Grandstream Networks GXP1100 - page 24

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 24 of 46 4. Open a W eb browser on your com puter; 5. Enter the phone ’s IP address in the ad dress bar of the bro wser; 6. E nter the adm inistrator ’s login and password to ac cess the Web Configurat ion Menu. Note: • The com puter has to b e connec ted to t he sam e su b- n ...

  • Grandstream Networks GXP1100 - page 25

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 25 of 46 IPv4 Addres s The IPv4 ad dress obtain ed on the p hone. IPv6 Addres s The IPv 6 address obtain ed on the p hone. Product Model Pr oduct model of the pho ne. Part Num ber Product part number . Software V ersion • boot : boot version num ber; • core: cor e version num be ...

  • Grandstream Networks GXP1100 - page 26

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 26 of 46 ITSP (SIP) s erver bef ore the account can b e registered . After it is s aved, this wil l appear as hi dden for security purp ose. Nam e The SIP server subsc riber's nam e (optio nal) that will be us ed for Caller ID disp la y. DNS Mode This par ameter c ontrols ho w ...

  • Grandstream Networks GXP1100 - page 27

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 27 of 46 choose f rom T CP, UDP and T LS. SIP URI Sch eme when using TLS Specif ies if "sip: " or "sips:" will be used when TLS/T CP is selected f or SIP Trans port. The def ault sett ing is "sips : ". Use Act ual Ephem eral Po rt in Contact with T CP/T ...

  • Grandstream Networks GXP1100 - page 28

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 28 of 46 on the phone . This ID is usuall y the VM porta l acces s number . For exam ple, in Asterisk server, 850 0 could be us ed. Send DT MF Specifies the m echanism to t ransm it DTMF digits . There are 3 suppor te d modes: in a udio which m eans DT MF is combin ed in the audi o ...

  • Grandstream Networks GXP1100 - page 29

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 29 of 46 Exam ple of a sim ple dial plan use d in a Hom e/Office in the US: { ^1900x . | <=1617 >[ 2- 9]xxxxxx | 1[2 - 9]xx[2 - 9]xxxxxx | 01 1[2 - 9]x. | [3469]1 1 } Explanat ion of exam ple rule (r eading from left to right) : • ^1900x. - prevents dialing a ny num ber star ...

  • Grandstream Networks GXP1100 - page 30

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 30 of 46 Caller Request Timer If set to " Yes" and the rem ote part y supp orts session timers, the pho ne will use a session tim er wh en it mak es outbound ca lls. Callee Reques t T im er If set to "Yes" and t he remote p arty supports session tim ers, the phon ...

  • Grandstream Networks GXP1100 - page 31

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 31 of 46 Distinct ive Rington es Selects the distinct ive rin g tone for the mat ching rule. W hen the incom ing cal ler ID or A lert I nf o matches the rul e, th e p hone will ri ng w ith the selec ted ring. Ring Timeout Def ines t he t im eout (in s ec onds ) f or t he ri ngs o n ...

  • Grandstream Networks GXP1100 - page 32

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 32 of 46 For end users , it is rec om mende d to us e th e def ault s e ttin g, as incor rec t settings may influe nce the aud io qualit y. No Key Entry Timeout ( s) Def ines the tim eout (in sec onds) for no key entr y . If n o key is press ed after the tim eout, the digits will be ...

  • Grandstream Networks GXP1100 - page 33

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 33 of 46 SETTING S /B ASI C SETTI NGS PA G E End User Password Al lows the administrat or to set the pas sword for user - level web GUI access. This fiel d is ca se sensi tive with a maximum length of 30 character s. Confirm Passwo rd Conf irms the en d user pas sword fiel d to be t ...

  • Grandstream Networks GXP1100 - page 34

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 34 of 46 DN S Serv er 2 Enter the DNS Server 2 f or IPv6. Preferr ed DNS server Enter the Preferred DN S Ser ver for IPv6. 802.1x m ode A llows t he user t o enabl e/disable 8 02.1x m ode on the p hone. T he default va lue is disabl ed. To enabl e 802.1x m ode, this f ield should be ...

  • Grandstream Networks GXP1100 - page 35

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 35 of 46 Default is set to: M TZ+6M DT +5,M 4.1 .0,M 11.1.0 MTZ +6M DT+5 This indica tes a tim e zone w ith 6 hours of fset with 1 hour ah ead which is U.S centr al time. If it is pos itive (+) if the local tim e zone is west of the Prime Mer idian ( A.K.A: Int ernationa l or Green ...

  • Grandstream Networks GXP1100 - page 36

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 36 of 46 default se tting is 20 s econds . Use NAT IP T he NAT IP ad dress used in SI P/SDP m essages. T his field is blank at the defau lt settings. It shou ld ONL Y be used if it's requi red by your IT SP. STUN Server T he IP address or Domain nam e of the STU N server. STUN ...

  • Grandstream Networks GXP1100 - page 37

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 37 of 46 Enable T R - 069 Enabl es TR - 069. The default s etting is "No". ACS URL URL f or TR - 069 Aut o Configurati on Servers (ACS). TR - 069 Username ACS usernam e for TR - 069. TR - 069 Password ACS password f or TR - 069. Periodic I nform Enab le Enabl es periodic i ...

  • Grandstream Networks GXP1100 - page 38

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 38 of 46 Allow DHC P Optio n 42 Override N TP S erver Defines whether DH CP Optio n 42 shou ld override NT P server or not . W hen enabled, DHCP O ption 42 will overrid e the NTP s erver if it's set up on the L AN. The d efault settin g i s "Yes" . SSL Certif icate SS ...

  • Grandstream Networks GXP1100 - page 39

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 39 of 46 The def ault setting is "No". Disable T ransfer Dis ables the Transfer func tion. The default s etting is "N o" . Auto - Attende d T ransf er If set to " Y es", the p hone will use attended tr ansfer b y def ault. The default se tting is " ...

  • Grandstream Networks GXP1100 - page 40

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 40 of 46 CLICK - TO - DIAL From GXP 1100/GXP110 5 W eb GUI, users co ul d dial out with Click - to - Dial feat ure on the top m enu of the W eb GUI when the ac count is reg ister ed . After clicking on the icon , a new dialing wind ow will sh ow as the f igure belo w . Enter number ...

  • Grandstream Networks GXP1100 - page 41

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 41 of 46 • ip_address : Phone's IP Address . • phonenumber= 1234 : The num ber for the phone to dial out • account= 0 : The acc ount index f or the phone to m ak e call. The index is 0 f or account 1, 1 for ac count 2, 2 for account 3 , and etc. • password= admin : The ...

  • Grandstream Networks GXP1100 - page 42

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 42 of 46 UPGRAD ING AND PR O VISIONING The GX P 11 00 / G X P 11 0 5 c an be upgrad ed via T FTP/HTT P/HTTPS b y configuring t he URL/I P Addres s for the TFT P/HTTP/HTT PS server and se lecting a do wnload m ethod. Conf igure a valid UR L for T FTP or HTT P; the server nam e can be ...

  • Grandstream Networks GXP1100 - page 43

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 43 of 46 The indic ator on the top r ight corner wil l turn orange a nd red and then turn off wh ich indicates th e phone has restarted . After a wh ile the ind icator wil l blink in red meanin g the do wnload is in proces s. W hen download is done you will see the p hone restarts a ...

  • Grandstream Networks GXP1100 - page 44

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 44 of 46 CONFIGURA TION FILE DOWN LOA D Grandstr eam SIP D evices c an be configur ed via the W eb Interface as well as via a C onfigur ation File (binar y or XML) thro ugh TFT P or HTTP/HT TPS. T he " Config Serv er Path " is the T FTP or H TTP/HT TPS server pa th for the ...

  • Grandstream Networks GXP1100 - page 45

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 45 of 46 REST ORE F A C T O RY DEF A UL T SETTINGS W a rning: Restorin g the Fac tory Default Settings will de lete all conf iguration inform ation on the phone. Please back up or print all the s ettings bef ore you restor e to the factor y default settin gs. Grandstr eam is not res ...

  • Grandstream Networks GXP1100 - page 46

    FIRM WARE VERSION 1.0 .4. 23 GX P1 100/GXP1 105 USER M ANUAL P age 46 of 46 EXPERIENCING THE GX P 1100/ GXP1105 Please vis it our websi te: http:// www .grandstream .com to receive the m ost up - to - date updat es on firm ware release s, additional f eature s, F AQs, docum entation and news on new pr oducts. W e encourage you to brows e our prod u ...

Manufacturer Grandstream Networks Category Wireless Office Headset

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All of them are important, but the most important information from the point of view of use of the device are in the user manual Grandstream Networks GXP1100.

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A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Grandstream Networks GXP1100 by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Grandstream Networks GXP1100.

A complete Grandstream Networks manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Grandstream Networks GXP1100 - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Grandstream Networks GXP1100, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Grandstream Networks GXP1100, that we can find in the current document
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5. FAQ - Frequently Asked Questions
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