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Manual Cambridge SoundWorks 18-602788EN-GB

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  • Cambridge SoundWorks 18-602788EN-GB - page 1

    Avaya one-X™ Mobile User Guide for iPhone 18-602788EN-GB Issue 1 February 2008 ...

  • Cambridge SoundWorks 18-602788EN-GB - page 2

    © 2008 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full su ...

  • Cambridge SoundWorks 18-602788EN-GB - page 3

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 3 Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Set up your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Cambridge SoundWorks 18-602788EN-GB - page 4

    Contents 4 Avaya one-X™ Mobile User Guide for iPho ne February 2008 Using the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Vie w the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Delete a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Cambridge SoundWorks 18-602788EN-GB - page 5

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 5 Initial Setup From your iPhone, you use the Safari web br owser to access the A vaya one-X™ Mobile application that resides on your corporate server . Before you can use the Avaya one-X Mobile application, you must set up your account. T his chapter provides the procedure to set up your ...

  • Cambridge SoundWorks 18-602788EN-GB - page 6

    Initial Setup 6 Avaya one-X™ Mobile User Guide for iPho ne February 2008 ● your Unity Connections username and p assword (required only if your corporate voicemail system uses Unity Connections) ● your Avaya Modular Messaging mailbox p assword (required only if your corporate voicemail system uses Ava ya Modular Messaging) ● phone number of ...

  • Cambridge SoundWorks 18-602788EN-GB - page 7

    Log in for first-time use Avaya one-X™ Mobile User Guid e for iPhone February 2008 7 Log in for first-time use The first time you use the Av aya one-X Mobile appl ication on your iPhone, you must lo g in with your corporate computer username and p assword. Note: Note: Before you can log in to the A vaya one-X Mobile application on your iPhone, yo ...

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    Initial Setup 8 Avaya one-X™ Mobile User Guide for iPho ne February 2008 Create a bookmark Y ou can create a bookmark or a web clip bookmark icon for the A vaya one-X Mobile web page so you can quickly navigate to it the next time without having to typ e the address. The web clip bookmark icon adds an A vaya one-X Mobile icon on the iPhone home s ...

  • Cambridge SoundWorks 18-602788EN-GB - page 9

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 9 Getting S t arted Avaya one-X Mobile equips your iPh one with access to your company’ s phone system. Regardless of your work location, you can receive and make calls to and from your office phone number , review voicemail messages in any order , look up information in your compa ny’s ...

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    Getting St arted 10 Avaya one-X™ Mobile User Guide for iPhone February 2008 ● Send Calls — The Send Calls fe ature routes all calls coming into your work number to one or more phones of your ch oice. With this feature, you need only one work p hone number—rather than a home nu mber , office number and hotel number while on business trips— ...

  • Cambridge SoundWorks 18-602788EN-GB - page 11

    About Avaya o ne-X Mobile Web Avaya one-X™ Mobile User Guid e for iPhone February 2008 11 About A vaya one-X Mobile W eb Avaya one-X Mobile Web extends the features of Avaya one-X Mobile by t aking advantage of the larger computer screens and faster network connections available with laptop computers and desktop computers. Changes you make to se ...

  • Cambridge SoundWorks 18-602788EN-GB - page 12

    Getting St arted 12 Avaya one-X™ Mobile User Guide for iPhone February 2008 Access the Application T o access the Ava ya one-X Mobile application, do one of the following: ● T o open the application using the web p age bookmark: 1. Open the Safari web browser on your iPhone. The last web page you viewed appears. 2. T ap the bookmark icon at the ...

  • Cambridge SoundWorks 18-602788EN-GB - page 13

    Access the Applicat ion Avaya one-X™ Mobile User Guid e for iPhone February 2008 13 About the A vaya one-X Mobile Home screen The Home screen shows: ● Logout button — logs you out of the Avaya one-X Mobile a pplication. The next time you access the application, you will be pro mpted for your corporate computer username and pas s wo r d. ● C ...

  • Cambridge SoundWorks 18-602788EN-GB - page 14

    Getting St arted 14 Avaya one-X™ Mobile User Guide for iPhone February 2008 ...

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    Avaya one-X™ Mobile User Guid e for iPhone February 2008 15 Making Calls Using the Call Back Feature When you make a call from yo ur iPhone using the A vaya one-X Mobile application, instead of placing the call through the mobile carrier , you use the Avaya on e-X Mobile Call Back feature. The Call Back feature uses your of fice phone system (or ...

  • Cambridge SoundWorks 18-602788EN-GB - page 16

    Making Calls Using th e Call Back Feature 16 Avaya one-X™ Mobile User Guide for iPhone February 2008 Overview of the A vaya one-X Mobile Call Back Feature Step 1: Enter or select t he number you want to call, and then select Call Back . This tells your corporate telephone system (or PBX) to initiate the call. (Y ou can select Call Back from multi ...

  • Cambridge SoundWorks 18-602788EN-GB - page 17

    Make a call from the Home screen Avaya one-X™ Mobile User Guid e for iPhone February 2008 17 Make a call from the Home screen When you make a call from the Home screen , you enter the number you want to call. This is different from ma king a call from your Call Log, Phonebook, Corporate Directory or V oicemail, where the number you are ca lling i ...

  • Cambridge SoundWorks 18-602788EN-GB - page 18

    Making Calls Using th e Call Back Feature 18 Avaya one-X™ Mobile User Guide for iPhone February 2008 Note: Note: T o make the call without listening to the message, t ap the name or number to highlight it, and then go to step 5. The standa rd Quicktime player opens and the message plays. 3. T ap Back when you are finished listenin g to the messag ...

  • Cambridge SoundWorks 18-602788EN-GB - page 19

    Make a call from your Phonebook Avaya one-X™ Mobile User Guid e for iPhone February 2008 19 7. T ap Call . The call is initiated and the instru ctions screen appears. 8. Answer your phone and t hen press the 5 key , as instructed on the Call Back screen. 9. W ait a moment. Y our office phone system will co nnect you to the number you have calle d ...

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    Making Calls Using th e Call Back Feature 20 Avaya one-X™ Mobile User Guide for iPhone February 2008 3. Enter the first few letters of the cont act’ s first or last name. 4. T ap Search . The search result s appear . 5. T ap the name of the person you want to call. The Information screen appears showing t he complete contact record. 6. T ap the ...

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    Switch from your iPhone to your offic e phone Avaya one-X™ Mobile User Guid e for iPhone February 2008 21 5. T ap Call Back to return to the Call Back screen. 6. T ap Destination . The Destinations screen appears. 7. T ap Quick Entry . 8. T ap the text field to bring up the keyboard, a nd then enter the Quick Entry number . 9. T ap Done to dismis ...

  • Cambridge SoundWorks 18-602788EN-GB - page 22

    Making Calls Using th e Call Back Feature 22 Avaya one-X™ Mobile User Guide for iPhone February 2008 3. Disconnect your iPhone from t he call by pressing the appropriate End Call button on your iPhone. 4. Continue speaking using your of fice phone handset or speaker . Switch from your office phone to your iPhone Avaya one-X Mobile uses Extension ...

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    Avaya one-X™ Mobile User Guid e for iPhone February 2008 23 Managing Incoming Calls Using the Send Calls Feature The A vaya one-X Mobile Send Calls feature r outes incoming calls to your office number o ut to one or more phones of your choice. If you ar e unable to answer a work call—re gardless of where it is being sent—the call is automatic ...

  • Cambridge SoundWorks 18-602788EN-GB - page 24

    Managing Incoming Calls Using the Send Calls Feature 24 Avaya one-X™ Mobile User Guide for iPhone February 2008 ● Direct to V oicemail — sends all calls directly to your of fice voicemail. No phones will ring. No other Send Calls destinations can be selected when the V oicemail destination is in effect . The V oicemail destination, when se le ...

  • Cambridge SoundWorks 18-602788EN-GB - page 25

    Set a Quick Entry nu mb e r to wh ic h ca ll s are rout ed Avaya one-X™ Mobile User Guid e for iPhone February 2008 25 Set a Quick Entry number to which calls are routed Y our Send Calls destinations are created and edited through th e A vaya one-X W e b application. But the Quick Entry feature provided by the A vaya one-X Mobile application allo ...

  • Cambridge SoundWorks 18-602788EN-GB - page 26

    Managing Incoming Calls Using the Send Calls Feature 26 Avaya one-X™ Mobile User Guide for iPhone February 2008 2. T ap the tick box for Direct to V oicemail . A tick appears in the Direct to V oicemail tick box. All other destinations are automatically unticked. 3. T ap Home . The Home screen appears. Di rect to V oicemail appears as the Se nd C ...

  • Cambridge SoundWorks 18-602788EN-GB - page 27

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 27 Listening to V oicemail Avaya one-X Mobile V isual V oicema il provides many of the best feat ures of e-mail to the review and management of your of fice voicemail. The New V oicemail and Saved V oicemail inboxes display your messages similar to e-mail. Y ou can see which messages are ne ...

  • Cambridge SoundWorks 18-602788EN-GB - page 28

    Listening to Voicemail 28 Avaya one-X™ Mobile User Guide for iPhone February 2008 3. Do one of the following: ● T ap to hear the voicemail me ssage again. ● T ap Save V oicemail to move the message to the Saved VM inbox. ● T ap Delete V oicemail to delete the voicemail message from the New V oicema il inbox. ● T ap Save Cont act to save t ...

  • Cambridge SoundWorks 18-602788EN-GB - page 29

    Save a voicemail mes sage Avaya one-X™ Mobile User Guid e for iPhone February 2008 29 Save a voicemail message The length of time you can keep saved voicemai l messages is set by your of fice voicemail system. See your system administrator for more information. T o save a voicemail message without listening to it: 1. On the Avaya one -X Mobile Ho ...

  • Cambridge SoundWorks 18-602788EN-GB - page 30

    Listening to Voicemail 30 Avaya one-X™ Mobile User Guide for iPhone February 2008 Save a cont act to your Phonebook From your voicemail inbox, you can add the person who lef t you a me ssage to your Phonebook. T o add a conta ct from your new vo icemail inbox to your Phonebook: 1. On the Avaya one -X Mobile Home screen, tap New V oicemail . The N ...

  • Cambridge SoundWorks 18-602788EN-GB - page 31

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 31 Using the Call Log The Call Log shows detailed information about call s to and from your work phone number . Icons indicate whether the call was an outgoing or incoming call, a failed call, or wh ether the call has an associated voicemail message. From the Call Log, you can add contact i ...

  • Cambridge SoundWorks 18-602788EN-GB - page 32

    Using the Call Log 32 Avaya one-X™ Mobile User Guide for iPhone February 2008 Delete a call T o delete a call from the Call Log: 1. From the A vaya one-X Mobile Home screen, t ap Call Log . The Call Log appears. 2. Scroll to the call you want to delet e. 3. T ap next to the call. The Information screen appears. 4. T ap Delete Call . The call is d ...

  • Cambridge SoundWorks 18-602788EN-GB - page 33

    Managing voicemail fro m the Call Log Avaya one-X™ Mobile User Guid e for iPhone February 2008 33 13. T ap Edit to return to the Edit screen. 14. Repeat steps 10 to 13 for each field on the Edit screen you want to co mplete. 15. T o mark this contact as a VIP , in the vip field, t ap the OFF button to turn the VIP st atus to ON . Note: Note: If m ...

  • Cambridge SoundWorks 18-602788EN-GB - page 34

    Using the Call Log 34 Avaya one-X™ Mobile User Guide for iPhone February 2008 4. Do one of the following: ● T ap Save V oicemail (new voicemail only) to move the message to the Saved VM inbox. ● T ap Delete V oicemail to delete the voicemail message. ● T ap Delete Call to delete both the call record and voicemail message. Save a voicemail m ...

  • Cambridge SoundWorks 18-602788EN-GB - page 35

    Managing voicemail fro m the Call Log Avaya one-X™ Mobile User Guid e for iPhone February 2008 35 4. Do one of the following: ● T ap Delete V oicemail . The voicemail message is deleted and you return to the Home screen. The call record remains in the Call Log, and inste ad of a voicemail icon, an incoming call icon ap pears next to the call. ? ...

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    Using the Call Log 36 Avaya one-X™ Mobile User Guide for iPhone February 2008 ...

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    Avaya one-X™ Mobile User Guid e for iPhone February 2008 37 Using the Phonebook The A vaya one-X Mobile Phonebook p rovides tw o important fea tures to help you manage your work calls. First, you can add cont act s from your company’s Corporate Directory directly into the Phonebook (you can also manually enter cont act information for friends a ...

  • Cambridge SoundWorks 18-602788EN-GB - page 38

    Using the Phonebook 38 Avaya one-X™ Mobile User Guide for iPhone February 2008 2. T ap the search field to bring up the ke yboard. 3. Enter the first few letters of the cont act’ s first or last name, depending on how the Sort Order is set. For information about the Sort Order sett ing, see Change the Sort Order setting on page 47. 4. T ap Sear ...

  • Cambridge SoundWorks 18-602788EN-GB - page 39

    Delete a Phonebook contact Avaya one-X™ Mobile User Guid e for iPhone February 2008 39 14. T ap Save when finished. The new cont act is added to your Phonebo ok. Delete a Phonebook cont act T o delete a contact from your Ph onebook: 1. On the Avaya one -X Mobile Home screen, tap Phonebook . Y our Phonebook contact s appear . A star id entifies co ...

  • Cambridge SoundWorks 18-602788EN-GB - page 40

    Using the Phonebook 40 Avaya one-X™ Mobile User Guide for iPhone February 2008 7. T ap Done to dismiss the keyboard. 8. T ap Edit to return to the Edit screen. 9. T ap Save when finished. Change VIP st atus of a Phonebook cont act Designate specific Phonebook cont acts as VIPs for use in conjunction with the Block feature. When the Block feature ...

  • Cambridge SoundWorks 18-602788EN-GB - page 41

    Change the Block sett ing Avaya one-X™ Mobile User Guid e for iPhone February 2008 41 T o send an e-mail to a cont act in your Phonebook: 1. On the Avaya one -X Mobile Home screen, tap Phonebook . Y our Phonebook contact s appear . A star id entifies contact s marked as VIPs. 2. T ap the contact to who m you want to send an e-mail. The Informatio ...

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    Using the Phonebook 42 Avaya one-X™ Mobile User Guide for iPhone February 2008 ...

  • Cambridge SoundWorks 18-602788EN-GB - page 43

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 43 Using the Corporate Directory The Avaya one-X Mobile Corporate Directory feature let s you search your company’ s Corporate Directory from your iPhone for cont act information for anyone in your group, departmen t or company . The search result s are displayed on yo ur iPhone where you ...

  • Cambridge SoundWorks 18-602788EN-GB - page 44

    Using the Corporate Directory 44 Avaya one-X™ Mobile User Guide for iPhone February 2008 4. T ap Search . The search result s appear . 5. T ap the contact to view the complete conta ct record. 6. T ap Save Cont act . The Edit screen appears with all known info rmation about this contact complet ed. 7. T ap the text box for the n ext field you wan ...

  • Cambridge SoundWorks 18-602788EN-GB - page 45

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 45 Changing the A vaya one-X Mobile Settings This chapter provides procedures for adjusting sett ings that a ffect the behaviour of your Av aya one-X Mobile service. For example, you can enable voicemail notification so that you re ceive an SMS on your iPhone when new voicemail arrives in y ...

  • Cambridge SoundWorks 18-602788EN-GB - page 46

    Changing the Av ay a o ne -X Mobile Setti ng s 46 Avaya one-X™ Mobile User Guide for iPhone February 2008 Change the V oicemail Notification setting The voicemail notification feature allows you to obt ain SMS notification on you r iPhone when new voicemail arrives in your corporate voicema il inbox. If you have multiple mobile d evices, the SMS ...

  • Cambridge SoundWorks 18-602788EN-GB - page 47

    Change the Sor t Order sett ing Avaya one-X™ Mobile User Guid e for iPhone February 2008 47 3. T ap one of the following: ● Call Back via PBX — your of fice telephone system will initiate a co nference call between a Send Calls destination and the num ber you are calling. This is the most economical way to make a call. ● Call Back via Mobil ...

  • Cambridge SoundWorks 18-602788EN-GB - page 48

    Changing the Av ay a o ne -X Mobile Setti ng s 48 Avaya one-X™ Mobile User Guide for iPhone February 2008 4. Change the current setting a s appropriate. 5. T ap Setup to return to the Setup scree n. The new Call Back Delay setting appears. ...

  • Cambridge SoundWorks 18-602788EN-GB - page 49

    Avaya one-X™ Mobile User Guid e for iPhone February 2008 49 Index Index A Automatic by Schedule as a Send Calls destination . . . . . . . . . . . 23 create and edit settings . . . . . . . . . . . . . . 11 Avaya one-X Mobile accessing . . . . . . . . . . . . . . . . . . . 12 settings . . . . . . . . . . . . . . . . . . . . 45 Avaya one-X Mobile Ca ...

  • Cambridge SoundWorks 18-602788EN-GB - page 50

    50 Avaya one-X™ Mobile User Guide for iPhone February 2008 Index edit contact . . . . . . . . . . . . . . . . . . . 39 icon on Home scree n . . . . . . . . . . . . . . 13 make a call from . . . . . . . . . . . . . . . . 19 search for contact . . . . . . . . . . . . . . . . 37 send e-mail to con tact . . . . . . . . . . . . . . 40 view contacts . ...

Manufacturer Cambridge SoundWorks Category Cell Phone

Documents that we receive from a manufacturer of a Cambridge SoundWorks 18-602788EN-GB can be divided into several groups. They are, among others:
- Cambridge SoundWorks technical drawings
- 18-602788EN-GB manuals
- Cambridge SoundWorks product data sheets
- information booklets
- or energy labels Cambridge SoundWorks 18-602788EN-GB
All of them are important, but the most important information from the point of view of use of the device are in the user manual Cambridge SoundWorks 18-602788EN-GB.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Cambridge SoundWorks 18-602788EN-GB, service manual, brief instructions and user manuals Cambridge SoundWorks 18-602788EN-GB. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Cambridge SoundWorks 18-602788EN-GB.

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A complete manual for the device Cambridge SoundWorks 18-602788EN-GB, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Cambridge SoundWorks 18-602788EN-GB by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Cambridge SoundWorks 18-602788EN-GB.

A complete Cambridge SoundWorks manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Cambridge SoundWorks 18-602788EN-GB - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Cambridge SoundWorks 18-602788EN-GB, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Cambridge SoundWorks 18-602788EN-GB, that we can find in the current document
3. Tips how to use the basic functions of the device Cambridge SoundWorks 18-602788EN-GB - which should help us in our first steps of using Cambridge SoundWorks 18-602788EN-GB
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Cambridge SoundWorks 18-602788EN-GB
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Cambridge SoundWorks 18-602788EN-GB in a specific country, if it was not possible to solve the problem on our own.

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