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Manual Avaya 4622SW IP

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  • Avaya 4622SW IP - page 1

    4622SW IP Telephone User Guide 16-300297 Issue 4 November 2006 ...

  • Avaya 4622SW IP - page 2

    © 2006 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full le ...

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    Issue 4 November 2006 3 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Issue Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Avaya 4622SW IP - page 4

    Contents 4 4622SW IP Telephone User Guide Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Call Handling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Hold . . . . . . . . . . . . . . . . . ...

  • Avaya 4622SW IP - page 5

    Contents Issue 4 November 2006 5 Chapter 5: Using the Web Access Application . . . . . . . . . . . . . . 45 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Web Acces s Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Navigating W eb Pages . . . . . . . . . . . . . . . . . . . ...

  • Avaya 4622SW IP - page 6

    Contents 6 4622SW IP Telephone User Guide Feature Button Labeling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Changing a Phone/PC Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . 70 Selecting an Alternate Lang uage . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 7: Headset s and Handsets . . . . ...

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    Issue 4 November 2006 7 About This Guide Overview This guide covers how to use your new 46 22SW IP T elephone. The 4622SW is simple to use while offering th e latest advances in telephony systems. IP (Internet Protocol) telephones obta in their operational characteristics from your cent ral tele phone server rather than residing in the phone unit i ...

  • Avaya 4622SW IP - page 8

    About This Guide 8 4622SW IP Telephone User Guide How to Use This Document This guide is organized to h elp you find topics in a logical manner . Read it from st art to finish to get a thorough underst anding of how to use your 4622SW IP T elephone. Or , use the T able of Contents or In dex to locate information specif ic to a task or function you ...

  • Avaya 4622SW IP - page 9

    Related Documentation Issue 4 November 2006 9 Conventions Used This guide uses the following te xtual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions Note: Note: This symbol precedes additional information about a topic. T ypographic Conventions This guide uses the followi ng typographic conventions: R ...

  • Avaya 4622SW IP - page 10

    About This Guide 10 4622SW IP Telephon e User Guid e For information related to mainta ining an IP telephone system on a Local Area Network, see the 4600 Series IP T elephone LAN Administrator Guide (Document Number 555-233-507). S tandard telephone fea tures are described in t he Overview for A vaya Communication Manager (Document Number 03-300468 ...

  • Avaya 4622SW IP - page 11

    Issue 4 November 2006 11 Chapter 1: Introducing Y our 4622SW IP T elephone Introduction This chapter introduces you to the layout of t he 4622SW I P T elephone. It provides a description for each functional button and other phone charac teristics, briefly describes each 462 2SW application, and provides basic instru ctions for navigating display sc ...

  • Avaya 4622SW IP - page 12

    Introducing Your 4622SW IP Tele phon e 12 4622SW IP Telephon e User Guid e Figure 1: 4622SW IP T elephone 1 2 11 12 13 14 15 10 8 9 3 5 4 7 22 18 20 19 21 17 16 6 4 3 ...

  • Avaya 4622SW IP - page 13

    The 4622SW IP Telephone Issue 4 November 2006 13 T able 1: 4622SW IP T elephone Button/Feature Descriptions Callout Number Button/Feature Name Button/Feature Description 1 Message W aiting Lamp When lit, indicates you have a message waiting on your voice messaging system. This indicator ca n also be optioned to flash for incoming calls. 2 Display T ...

  • Avaya 4622SW IP - page 14

    Introducing Your 4622SW IP Tele phon e 14 4622SW IP Telephon e User Guid e 11 Headset With a headset connected, chan ges audio control from the S peaker to the headset. 12 Mute LED Indicator Lights steadily when the headset is muted . 13 Mute T urns off the active S peaker or headset microphon e, to prevent the other person from hearing you. 14 V o ...

  • Avaya 4622SW IP - page 15

    About the Feature Key Expansion Unit (EU24BL) Issue 4 November 2006 15 About the Feature Key Exp ansion Unit (EU24BL) The Feature Key Exp ansion Unit is an optional device that can be connected to your 4622SW IP T elephone. The EU24BL cont ains 24 buttons onto which your System Administrator se ts up additional IP telephone features and /or call ap ...

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    Introducing Your 4622SW IP Tele phon e 16 4622SW IP Telephon e User Guid e Here is an example of the dif ference bet ween a Lin e/Feature button’ s functionality in the Phone application versus other applications. T o call someone from the Phone application (the default display screen) you press the fi rst Line/Feature (call appearance) bu tton a ...

  • Avaya 4622SW IP - page 17

    4622SW IP Telephone App lica tions Issue 4 November 2006 17 Four sof tkeys ( ) appear d irectly below the display area. They allow you to access t he other 4622SW applications. In an app lication, they allow you to perform application-specific functions, like add, save, edit, de lete, or canc el. The labels above the sof tkeys reflect their functio ...

  • Avaya 4622SW IP - page 18

    Introducing Your 4622SW IP Tele phon e 18 4622SW IP Telephon e User Guid e Call Log Application The Call Log application provides thre e lists, each showin g up to 30 outgoing, incoming answered or missed calls. Use t his application to ca ll a person dire ctly from the Call Log or to add a log entry’ s name and phone number to a S peed Dial butt ...

  • Avaya 4622SW IP - page 19

    Additional 4622SW Functionality Issue 4 November 2006 19 Additional 4622SW Functionality Push Feature Y our System Administrator can “push” a W eb page, a text message, an audio message, or an y combination of those items to your 4622S W IP T elephone. Depending on how the pushed material is administered, it may override what is otherwise pr es ...

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    Introducing Your 4622SW IP Tele phon e 20 4622SW IP Telephon e User Guid e ...

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    Issue 4 November 2006 21 Chapter 2: Using Y our 4622SW IP T elephone Introduction This chapter describes how to make calls, re ce ive calls, retrieve voice mail messages, and log off yo ur 4622SW IP T elephone. The telephone Line/ Feature buttons that assist in call handlin g are also covered in this chapter . Call Appearances In the Phone applicat ...

  • Avaya 4622SW IP - page 22

    Using Your 4622SW IP T elephone 22 4622SW IP Telephon e User Guid e Manual Dialing 1. Activate your headset. If the Phone screen is active, the first ava ilable call appearance line displays the off-hook () icon and the background appears shad ed . If the Phone screen is not active, the to p display line provides call-related me ssages. If applicab ...

  • Avaya 4622SW IP - page 23

    Making Calls Issue 4 November 2006 23 Redialing a p arty Depending on how you have set up your Redial option, selecting Redial automatically dials the most recent number dialed, or displays a list of the last six outgo ing calls for selection of the number to be dialed. Chapte r 6: 4622SW IP T elephone Options , covers setting the Redial feature. B ...

  • Avaya 4622SW IP - page 24

    Using Your 4622SW IP T elephone 24 4622SW IP Telephon e User Guid e 2. If the party you want to call appears on the display , proceed to S tep 3 . If the party you want to call is not shown, press the Page Right ( ) button to display the next p age of entries, Continue until the number/p arty you w ant displays. Y ou can also press the Page Lef t ( ...

  • Avaya 4622SW IP - page 25

    Making Calls Issue 4 November 2006 25 3. If the party you want to call appea rs, proceed to S tep 4 . If the p arty you want to call is not displayed, press the Page Right ( ) button to display the next page of e ntries. Continue until the number/party you want disp lays. Y ou can also press the Page Left ( ) button to display the preceding page o ...

  • Avaya 4622SW IP - page 26

    Using Your 4622SW IP T elephone 26 4622SW IP Telephon e User Guid e Receiving Calls When someone calls you and the Phone screen is active, the Bell ( ) icon appears as the phone rings and (if so administered) the V oic e Message light flashes. When the Phone screen is active, call information displays on the incoming call appearance line . If the P ...

  • Avaya 4622SW IP - page 27

    Call Handling Features Issue 4 November 2006 27 Adding a held call to the current call 1. Press the Conference ( ) button. The icon on the current line changes to the Sof t Hold () icon . 2. Press the Line/Feature button of the held ca ll. 3. Press the Conference ( ) button again. All parties are now connecte d . Dropping the last person added to t ...

  • Avaya 4622SW IP - page 28

    Using Your 4622SW IP T elephone 28 4622SW IP Telephon e User Guid e S peaker A one-way , built-in S peaker allows you to hear calls without activating the he adset. Most importantly , note that the 4622SW’s S peaker does not allow two-way conversation. When you activate the S peaker , you can hear the p arty at the other end, but that person cann ...

  • Avaya 4622SW IP - page 29

    Call Handling Features Issue 4 November 2006 29 T urning the Speaker off during a call Activate the headset at any time. The Speaker and the corresponding indicator light t urn off. V oice control reverts to the headset . Ending a call while the Speaker is active Press the S peaker button. The Speaker and the corresponding indicator light t urn off ...

  • Avaya 4622SW IP - page 30

    Using Your 4622SW IP T elephone 30 4622SW IP Telephon e User Guid e Retrieving a V oice Mail Message When someone leaves a message in yo ur voice mailbox, the Message Indicator ( ), the red light at the top middle of the phone illuminates. Follow your standard voice mail retrieval p rocedures to retrieve your messages. If you have voice mail-relate ...

  • Avaya 4622SW IP - page 31

    Logging Off the Phone Issue 4 November 2006 31 Password entry: If the Password: field displays asterisks, indica ting the telephone has stored your password, press # to accept the hidden p assword. The telephone never displays your password for security purposes. If the Password: field does not display asterisks , the telephone has not stored your ...

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    Using Your 4622SW IP T elephone 32 4622SW IP Telephon e User Guid e ...

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    Issue 4 November 2006 33 Chapter 3: Using the S peed Dial Application Introduction This chapter describes how to add, upda te, and delete a S peed Dial button label. Up to 1 08 S peed Dial buttons are allowed, e ach containing a name and corresponding telephone numb er . Entering Dat a on Speed Dial Screens Review this section if you are unfamiliar ...

  • Avaya 4622SW IP - page 34

    Using the Speed Dial Applicatio n 34 4622SW IP Telephon e User Guid e Editing During or Af ter Entry Editing commands display below the Numbe r field, next to certain Line /Feature buttons. The commands and their actions are: ● Clear - Remove all characters from the field in which the cu rsor currently resides. ● Case - Change the character to ...

  • Avaya 4622SW IP - page 35

    Entering Data on Speed Dial Screens Issue 4 November 2006 35 Name Entry Example T o add a S peed Dial button for T om Brown, you would typically press the following dialpad number button/ Right Arrow so ftkey in sequence: 8 (T) 666 (o) ( Right Arrow softkey to move the cursor one space to th e right) 6 (m) 22 (b) 777 (r) 666 (o) 9 (w) 66 (n) After ...

  • Avaya 4622SW IP - page 36

    Using the Speed Dial Applicatio n 36 4622SW IP Telephon e User Guid e Adding a S peed Dial Button T o add a S peed Dial button: 1. Access the S peed Dial application by pressing the SpD ia l softkey . The Speed Dial Main screen displays . Note: Note: Y our T elephone Administrator can turn of f the ability to make changes to the S peed Dial buttons ...

  • Avaya 4622SW IP - page 37

    Updatin g Spe e d Dial Butt on La b el Info rma ti on Issue 4 November 2006 37 8. T o add another S peed Dial button, repeat this procedure from S tep 2 . 9. T o exit the S peed Dial application, press the Phone/Exit ( ) button. Note: Note: Y ou can position an entry at the beginning of the list, out of alphabetica l order , by placing a space, ast ...

  • Avaya 4622SW IP - page 38

    Using the Speed Dial Applicatio n 38 4622SW IP Telephon e User Guid e 6. T o change the name, press the Line/Feature bu tton to the left of the Na me field. Then use the Left Arrow sof tkey and/or the Right Arrow sof tkey to move the cursor to the right of the character(s) to be changed. Press the Backsp ace button to remove the cha racter(s) and r ...

  • Avaya 4622SW IP - page 39

    Issue 4 November 2006 39 Chapter 4: Using the Call Log Application Introduction This chapter describes the three Ca ll Logs available on your 4622SW IP T elephone. It also provides procedures f or adding a Call Log entry to a S peed Dial button and deleting one or all Call Log entries. For information on calling a p a rty listed in any Call Log, se ...

  • Avaya 4622SW IP - page 40

    Using the Call Log Application 40 4622SW IP Telephon e User Guid e screen displays all this information (in a wider format), reminds you of what type of call it was, and allows you to take cert ain actions with that entry . Each Call Log can contain a maximum of 30 entries . When a log contain s more than six entries, Page Right and Page Lef t butt ...

  • Avaya 4622SW IP - page 41

    Adding a Call Log Entry to a Speed Dial Button Issue 4 November 2006 41 Adding a Call Log Entry to a S peed Dial Button T o add a Call Log entry to a S peed Dial button: 1. Access the Call Log application by pressing the Lo g softkey . The Missed Calls Main screen displays . 2. If the party for whom you want to create a S peed Dial button is list e ...

  • Avaya 4622SW IP - page 42

    Using the Call Log Application 42 4622SW IP Telephon e User Guid e Deleting Call Log Entries Y ou can delete a single Call Log entry or all e ntries on a specific Call Log. Deleting a Single Call Log Entry T o delete a single Call Log entry: 1. Access the Call Log application by pressing the Log softk ey . The Missed Calls Main screen displays . 2. ...

  • Avaya 4622SW IP - page 43

    Disabling the Call Log Issue 4 November 2006 43 Deleting All Entries from a Call Log T o delete all entries from a Call Log: 1. Access the Call Log application by pressing the Log softk ey . The Missed Calls Main screen displays . 2. T o clear the Missed Calls Log, proceed to S tep 3 . T o clear the Incoming Answered Calls Log, press the InAns sof ...

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    Using the Call Log Application 44 4622SW IP Telephon e User Guid e ...

  • Avaya 4622SW IP - page 45

    Issue 4 November 2006 45 Chapter 5: Using the W eb Access Application Introduction One of the exciting a spects of the 4 622SW IP T elephone is its optional W eb Access application. Y ou can actually use your telephone to access your Corporate int ranet and the World Wide Web. Y our System Administrator can optionally design a Home p age on which y ...

  • Avaya 4622SW IP - page 46

    Using the Web Access Application 46 4622SW IP Telephon e User Guid e W eb Access Authentication Depending on how your W eb Access application is administered, you might have to provide identification before gaining access t o Web p ages. If you do not know your User ID or Password, contact you r System Administrator for assist ance. 1. If the Web A ...

  • Avaya 4622SW IP - page 47

    Navigating Web Pages Issue 4 November 2006 47 Navigating the Home Page and Other S t andard-Size Web Pages T o navigate the home p age and other standard-size W eb pages: 1. Access the Web Access scre en by selecting the Web softkey at the bottom of the d isplay area. The Home pag e displays . 2. If a line is not selected (highlighted), first press ...

  • Avaya 4622SW IP - page 48

    Using the Web Access Application 48 4622SW IP Telephon e User Guid e Entering T ext on Web Pages T ext entry pag es are those on which you can enter da ta, for example, a name , a Web address (URL), or other identifying information. A set of square brackets , possibly with text in between, identifies a p age’s text entry areas. 1. T o enter data, ...

  • Avaya 4622SW IP - page 49

    Entering Text o n Web Pages Issue 4 November 2006 49 Entering Characters Using the Dialp ad Use the dialpad keys 0 through 9, * and # to enter ch aracters in a text entry field/line. When entering a name or other alphabetic text, the fi rst press of a dialp ad key displays the first alphabetic character associated with that key to the right of the ...

  • Avaya 4622SW IP - page 50

    Using the Web Access Application 50 4622SW IP Telephon e User Guid e Adding a S peed Dial Button for a W eb Site T elephone Number Some Web sites might include the ability to p ass names and associated telephone numbers to the 4622SW IP T elephone. In such cases, applicable W eb p ages display an AddT oSD sof t k ey , as provided by the W eb site? ...

  • Avaya 4622SW IP - page 51

    Issue 4 November 2006 51 Chapter 6: 4622SW IP T elephone Options Introduction This chapter describes how to set or view phone parameters, including: ● Displaying the Phone screen upon dialing/a nswering ● Personalizing the ringing p attern ● Determining how you want the Redial feature to work (redial the last number ca lled or select from a l ...

  • Avaya 4622SW IP - page 52

    4622SW IP Telephone Options 52 4622SW IP Telephon e User Guid e Accessing the Options Main Menus T o access the Options Main menu: 1. T o access the Options application, press the Options ( ) button to the right of and below the sof tkeys. The first of two Options Main screens displays . 2. Use the standard p aging indicators to mo ve between the t ...

  • Avaya 4622SW IP - page 53

    Application Options Issue 4 November 2006 53 4. T o change the current setting, press the co rresponding Line/Feature butto n. The option setting may either “toggle,” p resent a screen for you to specify a setting, or ask you to choose from a list of alternatives. 5. After changing an option, use the appropriate sof tkey to continue. 6. T o exi ...

  • Avaya 4622SW IP - page 54

    4622SW IP Telephone Options 54 4622SW IP Telephon e User Guid e Setting the Phone Screen on Answer? Option When the Phone Screen on Answe r? option is set to Ye s , the Phone screen a ppears in the display area when you answer a call, regardless of the screen with which you are working. Y ou lose any unsaved work in progress (for e xam ple, labelin ...

  • Avaya 4622SW IP - page 55

    Application Options Issue 4 November 2006 55 Setting the Display Call T imers? Option Y our 4622SW IP T elephone can display two types of call timers. The Call T imer displays in the top display area and provides the elap sed time you are connected on a call in h:mm:ss (hours:minutes:seconds) format. The Hold T imer displays in the ap plicable call ...

  • Avaya 4622SW IP - page 56

    4622SW IP Telephone Options 56 4622SW IP Telephon e User Guid e Setting the Call Appearance Wid th When the Call Appearance Wid th is set to Full (the default), each line on which a call appears extends the full width of the display . Messages show in the call appearance display area. When this option is set to Half , the call appearance area is li ...

  • Avaya 4622SW IP - page 57

    Personal Ringing Options Issue 4 November 2006 57 Call Log Enabled (active) is the default. For privacy purposes, you can cha nge the status to Disabled , to stop call logging and delete any calls currently logge d. 1. T o change this option, press the co rresponding Line/Feature butto n. 2. Press the Line/Feature button for the next setting you wa ...

  • Avaya 4622SW IP - page 58

    4622SW IP Telephone Options 58 4622SW IP Telephon e User Guid e S t atus Screen Viewing Options Four views of telephone and syste m informatio n are available. A user generally does not need to view this information. However , if problems occur , your System Administrator might ask you to report certain values from any st atus screen. Note: Note: S ...

  • Avaya 4622SW IP - page 59

    Changing the Display Co ntrast Issue 4 November 2006 59 V iewing Interface St atus Y our phone interacts with several system hardware devices and system sof tware. This screen provides information about three o f the main interfaces. V iewing Miscellaneous St atus Three miscellaneous st atus screens provide additional information about your telepho ...

  • Avaya 4622SW IP - page 60

    4622SW IP Telephone Options 60 4622SW IP Telephon e User Guid e V i ewing the Network Audio Quality In the event you experience poor audio quality during a call, the problem is likely with your network. Y our LAN Administrator might ask you t o display this screen to diagnose or troubleshoot audio problems. Although technical in nature, this screen ...

  • Avaya 4622SW IP - page 61

    Backup/Restore Options Issue 4 November 2006 61 Reinst ating the Phone Af ter a Log Off When your phone is logged of f, the top line displays “Ext. =*.” 1. T o reinstate your phon e following a log of f, us e the dialp ad to enter your Extension Numb er , then press the Pound (#) key . The display prompts fo r entry of your password . 2. Using ...

  • Avaya 4622SW IP - page 62

    4622SW IP Telephone Options 62 4622SW IP Telephon e User Guid e Settings Saved During a Backup When the Backup/Restore Option is properly administe red, Backup/Restore saves the following settings and preferences: ● Personalized Ring setting ● Redial setting ● Phone Screen on Answer? (yes/no) ● Phone Screen on Calling? (yes/no) ● Display ...

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    Backup/Restore Options Issue 4 November 2006 63 Setting the Automatic Backup Option Y ou must change the Automatic Backup setting to Enabled to automatica lly back up your options settings, Feature button labels, an d S peed Dial button labels, names and numbers whenever you change any of these values. If this setting is Disabled , you might have t ...

  • Avaya 4622SW IP - page 64

    4622SW IP Telephone Options 64 4622SW IP Telephon e User Guid e V erifying Backup/Retrieval St atus T o determine whether the most recen t backup and/or retrieval was successful, select FTP St atus on the Backup/Restore Main screen. The FTP S tatus scree n displays the following messages for the last backup and the last retrieval, plus an individua ...

  • Avaya 4622SW IP - page 65

    Backup/Restore Options Issue 4 November 2006 65 Retrieving and Restoring Dat a from a Backup File Restoring data from yo ur most recent backup file is a two-step process. First you start ba ckup file retrieval (usually following a system fail ure or phone replacement). Then you confirm that you want the retrieved dat a to replace the phone’ s cur ...

  • Avaya 4622SW IP - page 66

    4622SW IP Telephone Options 66 4622SW IP Telephon e User Guid e Setting a User ID, Password, and other FTP (File T ransfer Protocol) Options Y our System Administrator establishes cert ain parameters for e ach 4622SW IP T elephone in your network. Most p arameters are est ablished at the network server and apply to all telephones on the network. Ot ...

  • Avaya 4622SW IP - page 67

    Backup/Restore Options Issue 4 November 2006 67 2. Choose one of the following options: If you want to Then Add or update the Server IP Address. Select the Line/Feature button next to Server IP Address . The FTP Server Address Input screen displays. The top display area prompt s “Enter IP address” (if no server name is currently assigned) or ? ...

  • Avaya 4622SW IP - page 68

    4622SW IP Telephone Options 68 4622SW IP Telephon e User Guid e 3. Repeat this procedure from S tep 1 for each FTP setting you wan t to add or modify . Feature Button Labeling Line/Feature buttons ( ) appear on both sides of the telephone’ s display area. These butto ns provide call appearances (Lin es). These buttons also provide other call-rela ...

  • Avaya 4622SW IP - page 69

    Feature Butt on Lab eling Issue 4 November 2006 69 3. Choose one of the following options: 4. If Right/Left Page indicators a ppear in the sof tkey button area, your phone has more than one page of Feature buttons. Use the Right or Lef t Page button to move to the pa ge on which you want to re-label one or more Feature buttons. As you move from pag ...

  • Avaya 4622SW IP - page 70

    4622SW IP Telephone Options 70 4622SW IP Telephon e User Guid e 6. T o re-label a Feature button, use the dial p ad and any applicable Line/Feature buttons, to enter the new label (13 or fewer characters). T o restore the default label to the selected Feature button, select Clear to remove the label you previously def ined. (See Entering Characters ...

  • Avaya 4622SW IP - page 71

    Selecting an Altern ate Language Issue 4 November 2006 71 Selecting an Alternate Language Users can change the user interface lan guage their 4622SW IP T elephones display . The 4622SW IP T elephone’s st andard language configuration sup ports the following languages: ● English (the default display language) ● Français ● Italiano ● Japan ...

  • Avaya 4622SW IP - page 72

    4622SW IP Telephone Options 72 4622SW IP Telephon e User Guid e 3. Choose one of the following options: If you want to Then Proceed to change the current language to the new language. Select either Ye s softkey . The active language changes to the new languag e you selected. The second Options Main screen re-displays. All screens now display the ne ...

  • Avaya 4622SW IP - page 73

    Issue 4 November 2006 73 Chapter 7: Headset s and Handset s Introduction This chapter provides information abo ut headsets and specialized handset s that are comp atible with your IP telephone. Headset s for 4600 Series IP T elephones Avaya supports on ly those headsets an d headset adapters that carry an A vaya brand or logo. There are a variety o ...

  • Avaya 4622SW IP - page 74

    Headsets and Handsets 74 4622SW IP Telephon e User Guid e Handset s for 4600 Series IP T elephones Although not applicable to the 4622 SW , specia lized handse ts are available for noisy environment s, hearing-impaired use rs, and other special purp oses. See the following table f or specialized handsets an d replacem ent handsets for your p hone. ...

  • Avaya 4622SW IP - page 75

    Issue 4 November 2006 75 Chapter 8: T elephone Management and Troubleshooting Introduction The 4600 Series IP T elephones are relatively trouble free. This chapter provides h elpful information for: ● Interpreting the dif ferent ringer tones you hear . ● Interpreting the 4622SW’ s display symbols. ● T esting your telephone to ensure that it ...

  • Avaya 4622SW IP - page 76

    Telephone Management and Troubleshooting 76 4622SW IP Telephon e User Guid e Ringing (Incoming) T ones Meaning 1 Ring -------- Call from another extension. 2 Rings ------- ------- Call from outside or th e System Administrator . 3 Rings ------ ------ ------ Priority call from another extension, or from an Automatic Callback call you pla ced. Half R ...

  • Avaya 4622SW IP - page 77

    Interpreting Dis play Icons Issue 4 November 2006 77 Interpreting Display Icons As you become more familiar wit h your IP telephone’ s display , you will recognize the icons or symbols associated with the st ate of a call or the st ate of the phone. This chart provides an overview of the icons you might see. Check with your System Administrator t ...

  • Avaya 4622SW IP - page 78

    Telephone Management and Troubleshooting 78 4622SW IP Telephon e User Guid e Basic T roubleshooting Chart Problem/Symptom Suggested Solution Phone does not activate after connecting it the first time. Unless your System Administrato r has already initialized your telephone, you might exp erien ce a delay of several minutes before it becomes operati ...

  • Avaya 4622SW IP - page 79

    Basic Troubleshooting Chart Issue 4 November 2006 79 Characters do not appear on the Display screen. See Phone does not activate af ter connecting it the first time. . Check all lines into the phone to ensure that it is properly connected. Check the power source to ensure that yo ur telephone is receiving power . Perform the following T est procedu ...

  • Avaya 4622SW IP - page 80

    Telephone Management and Troubleshooting 80 4622SW IP Telephon e User Guid e T roubleshooting 4622SW Applications Problem/Symptom Suggested Resolution GENERAL: A feature does not work as indicated in this guide, or does not work as it had previously worked. V erify the procedure and retry . Check below to troubleshoot th e specific application with ...

  • Avaya 4622SW IP - page 81

    Troubleshooting 4622SW App lications Issue 4 November 2006 81 CALL LOG APPLICA TION: Y ou cannot dial out af ter selecting a Call Log entry . Check that all call appearances (incomin g/ outgoing lines) are not already in use. If all lines are in use, wait until a line is ava ilable to make your call. Y ou cannot add an en try to the S peed Dial lis ...

  • Avaya 4622SW IP - page 82

    Telephone Management and Troubleshooting 82 4622SW IP Telephon e User Guid e Resetting and Power Cycling the IP T elephone Reset your IP telephone when other trou bleshoot ing suggestions do not correct the problem or after being advised to do so by your System Ad ministrator . ! CAUTION: CAUTION: Use a Power Cycle only with the approval of you r S ...

  • Avaya 4622SW IP - page 83

    Resetting and Power Cycling the IP Te lephone Issue 4 November 2006 83 Power Cycling the Phone Use the power cycle with your System Admini strator’s approval. Use power cycling only if the basic or programmed reset proced ure cannot be performed or does not correct the problem: 1. Unplug the phone and plug it back in. The phone connection is re-e ...

  • Avaya 4622SW IP - page 84

    Telephone Management and Troubleshooting 84 4622SW IP Telephon e User Guid e ...

  • Avaya 4622SW IP - page 85

    Issue 4 November 2006 85 Index Index Numerical 4600 Series IP Telephone s Handsets . . . . . . . . . . . . . . . . . . . . 74 Headsets for . . . . . . . . . . . . . . . . . . 73 4622SW Applications, Troubleshooting . . . . . . . 80 4622SW IP Telephone . . . . . . . . . . . . . . . . 11 Additional Function ality . . . . . . . . . . . . . 19 illustra ...

  • Avaya 4622SW IP - page 86

    86 4622SW IP Telephone User Guide Index Disabling the Call Log . . . . . . . . . . . . . . . 43 Display Call Timers? Option, Setting the . . . . . . . 55 Display Contrast, Changing the . . . . . . . . . . . 59 Display description . . . . . . . . . . . . . . . . . 13 Display Icons, Inte rpreting . . . . . . . . . . . . . 77 Document at io n , Relate ...

  • Avaya 4622SW IP - page 87

    Issue 4 November 2006 87 Index Options, (continued ) Phone Screen on Answer? . . . . . . . . . . . 54 Phone Screen on Calling . . . . . . . . . . . . 54 Quality of Service (QoS) Status . . . . . . . . . 58 Redial . . . . . . . . . . . . . . . . . . . . . 53 Status Screen Viewing . . . . . . . . . . . . . 58 User ID, setting . . . . . . . . . . . . ...

  • Avaya 4622SW IP - page 88

    88 4622SW IP Telephone User Guide Index Troubleshooting 4622 SW Applicati ons . . . . . . . 80 Troubleshooting Chart, Basic . . . . . . . . . . . . 78 Troubleshooting, and Tel ephone Management . . . . 75 U Updating Speed Dial Button Label Informa ti on . . . . 37 User ID . . . . . . . . . . . . . . . . . . . . . . 66 Using the Call Log Application ...

Manufacturer Avaya Category IP Phone

Documents that we receive from a manufacturer of a Avaya 4622SW IP can be divided into several groups. They are, among others:
- Avaya technical drawings
- 4622SW IP manuals
- Avaya product data sheets
- information booklets
- or energy labels Avaya 4622SW IP
All of them are important, but the most important information from the point of view of use of the device are in the user manual Avaya 4622SW IP.

A group of documents referred to as user manuals is also divided into more specific types, such as: Installation manuals Avaya 4622SW IP, service manual, brief instructions and user manuals Avaya 4622SW IP. Depending on your needs, you should look for the document you need. In our website you can view the most popular manual of the product Avaya 4622SW IP.

Similar manuals

A complete manual for the device Avaya 4622SW IP, how should it look like?
A manual, also referred to as a user manual, or simply "instructions" is a technical document designed to assist in the use Avaya 4622SW IP by users. Manuals are usually written by a technical writer, but in a language understandable to all users of Avaya 4622SW IP.

A complete Avaya manual, should contain several basic components. Some of them are less important, such as: cover / title page or copyright page. However, the remaining part should provide us with information that is important from the point of view of the user.

1. Preface and tips on how to use the manual Avaya 4622SW IP - At the beginning of each manual we should find clues about how to use the guidelines. It should include information about the location of the Contents of the Avaya 4622SW IP, FAQ or common problems, i.e. places that are most often searched by users in each manual
2. Contents - index of all tips concerning the Avaya 4622SW IP, that we can find in the current document
3. Tips how to use the basic functions of the device Avaya 4622SW IP - which should help us in our first steps of using Avaya 4622SW IP
4. Troubleshooting - systematic sequence of activities that will help us diagnose and subsequently solve the most important problems with Avaya 4622SW IP
5. FAQ - Frequently Asked Questions
6. Contact detailsInformation about where to look for contact to the manufacturer/service of Avaya 4622SW IP in a specific country, if it was not possible to solve the problem on our own.

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